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MRM Research Roundup: To-Go Trends, State of the Plate, and Black Market Reservations

Modern Restaurant Management

What Customers Want and How Operators Can Deliver Consumers want speed, ease of use and rewarding experiences. 94 percent of all consumers say speed is critical, with over 9 in 10 citing customer service as a top priority. Three-quarters of delivery customers value tech-enabled ordering and payments. percent in 2024.

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7 Restaurant Management Book Recommendations

7 Shifts

That’s why we’ve selected 3 books that focus on people—customers and staff. Setting the Table focuses on Meyer’s philosophy of Enlightened Hospitality , which revolves around relationships and respect—between both staff and customers. Without Reservations: How a Family Root Beer Stand Grew into a Global Hotel Company. ??

Book 370
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Top 17 Restaurants with Private Dining in Jacksonville

Restaurant Clicks

Make a Reservation. Make a Reservation. Make a Reservation. Make a Reservation. I would recommend the Rodizio Experience, which includes access to the salad bar area, unlimited table-side service of various fire-roasted meats, and warm side dishes from the kitchen. Make a Reservation. Make a Reservation.

Dine-in 133
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Taylor Rothchild, Wine Industry's One to Watch in 2020

Sante

With his vast experience and knowledge of startups and transforming legacy businesses, Taylor felt the next logical step was to dive into the ever-changing landscape of winemaking. He revamped the old website and developed their online store to make it easier for customers to acquire their wines without having to travel to the store.

2020 130
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Nashville Pizza Places to Check Out This Week

Restaurant Clicks

My most recent trip involved exploring Nashville’s pizza spots, which offer a great diversity of pizzerias with unique pizza styles and dining experiences. It’s also known for its musical events, great hip-hop soundtracks, and performances to serenade customers and workers alike. Make a Reservation. Pizza Perfect.

Brewery 132
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Top-Rated Austin Restaurants to Check Out This Week

Restaurant Clicks

Make a Reservation. Make a Reservation. Located on the cusp of downtown Austin and East Cesar Chavez, Emmer & Rye is an intimate, 12-course fine-dining experience. Make a Reservation. Launderette is a small space meant for adult crowds seeking delicious craft cocktails and an intimate dining experience.

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Pittsburgh Pizza Places to Try the Next Time You Want a Slice

Restaurant Clicks

Large chain restaurants can be found all over the country, but finding the local pizzerias makes for a better dining experience. Home of the “giant pizza,” Benny Fierro’s offers a familiar place for customers who become like family. Piccolo Forno is in such high demand, reservations are recommended.