Culinary Cues

AUGUST 18, 2022

I’m not sure that was my “a ha” moment, you know that point in time when you think: “This is what I want to do for a living”, but it did leave a lasting impression, one that I still recall 60 years later. The difference is a culmination of knowledge, skill, experience, confidence, and preparation. It was amazing!

Customer Experience 417

Customer Experience Food Order Hiring Café 417

7 Shifts

MARCH 31, 2021

Fulfilling as running a restaurant business can be, it can also be overwhelming. Not only must you invest time and effort, but you’ll also need to secure a significant amount of capital. If you’re writing a restaurant business plan one for the first time or updating an existing one, we’re here to help. Target market.

Cash Management 370

Cash Management Document Customer Experience Customer Service 370

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. From big, important ideas to use-today tactics, here are the best takeaways we heard on Season One of the Restaurant Growth Podcast. Restaurant owners do so much.

Social Media 448

Social Media Hiring Website Management Hospitality 448

7 Shifts

SEPTEMBER 16, 2021

Managing multiple restaurant locations is a good challenge to have. It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. But to be clear, multi-location restaurant management is challenging.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

FEBRUARY 5, 2024

Highlights of The Big Game and National Pizza Day Ordering Predictions: 32 percent of diners say they plan to order from a local chain or independent pizzeria instead of a big chain—revealing the opportunity for small and mid-sized pizza restaurants to double down on marketing efforts for The Big Game and National Pizza Day.

2024 196

2024 Loyalty Program Food Order 2030 196

7 Shifts

MARCH 10, 2021

Successful restaurant owners have many traits in common. Here we've outlined seven practices of highly successful restaurant owners. The fact that 60% of restaurants fail in their first year and 80% close within five years of their grand opening is an indication that few have what it takes for long-term success.

Management 370

Management Management Small Business Email Marketing 370

Modern Restaurant Management

APRIL 4, 2024

That's one of takeaways in You Can't Market Manure at Lunchtime: And Other Lessons from the Food Industry for Creating a More Sustainable Company by Maisie Ganzler, chief strategy and brand officer of Bon Appétit Management Company. Pro tip: many will be tempted to do more than they should.

Sustainability 196

Sustainability Book Waste Food Supply 196

Modern Restaurant Management

OCTOBER 10, 2023

Running a restaurant isn't just about serving great meals. It's about consistently delivering top-notch quality, exceptional service, and an unforgettable experience. Insights derived from customer behavior, feedback, and preferences can shape the future strategies of a restaurant.

Loyalty Program 194

Loyalty Program Franchise Franchising Social Media 194

7 Shifts

JULY 16, 2021

In this guide, we'll go through everything you need to open a new coffee shop, from market research to buying coffee to hiring the best team. Research the Market. Market and Promote the Opening. Below is a list of the potential coffee shop concepts to think about when conducting your market research. Research the Market.

License 459

License Hiring Equipment Point of Sale 459

Culinary Cues

NOVEMBER 20, 2020

It seems that every time I check my email or flip through postings in social media – there is another restaurant, food business, or culinary school preparing to close their doors. Here are some things that I know to be true: [] Restaurants Will Rise Up Again.

Social Media 499

Social Media Education Email Marketing Healthcare 499

Modern Restaurant Management

MARCH 28, 2024

Restaurants started using 2D barcodes (such as QR codes) at dining tables to offer digital menus and even allow patrons to order with their smartphones during the pandemic, when contactless transactions were necessary. The scan saves time, prevents oversights and errors, and makes it easy to ensure the food is safe to eat.

Information 221

Information Allergens Food Supply Food 221

7 Shifts

JUNE 16, 2022

They all prevent franchisors from seeing the day-to-day pains and successes that their franchisees experience. A franchise advisory council meets a few times a year to discuss ways to improve this relationship and add to everyone's bottom line. Throw in dozens of locations to manage, and visibility becomes foggy. Table of Contents.

Franchise 370

Franchise Franchising Communication Front of House 370

Modern Restaurant Management

APRIL 16, 2024

A friend tells you a restaurant has bad service and gave her food poisoning. Ninety-four percent of diners base their decisions on online reviews, and businesses who respond are seen as nearly two times more trustworthy than businesses who don’t. Would you still go? For today’s always-online consumers, it’s all the same.

Social Media 110

Social Media Loyalty Program Online Ordering Customer Service 110

7 Shifts

NOVEMBER 22, 2021

Starting a successful restaurant requires passion, hard work and persistence. It also requires money to open a restaurant and build it out, buy equipment and finance the operation until it reaches break-even. Create a Restaurant Business Plan. Getting Your Restaurant Business Loan. Table of Contents. Table of Contents.

Document 393

Document Cash Management Small Business Take-out 393

Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. Online Ordering Systems and Delivery Apps It’s believed that the global online food delivery market is estimated to be $130.2 billion by 2027.

Technology 196

Technology Online Ordering Mobile Ordering Customer Service 196

Culinary Cues

APRIL 30, 2020

A cautious approach towards opening is the most prudent rule as we begin to see signs of a virus that might be controlled in the future. There are few certainties at this time except an understanding that this is not over. Do we open in such uncertain times and potentially endanger our employees and guests?

Point of Sale 309

Point of Sale Customer Service Customer Experience Cash Management 309

7 Shifts

SEPTEMBER 10, 2021

Learn how to write a killer restaurant mission statement to be among the select few that can. Restaurant mission statements matter whether you're opening a restaurant or refreshing your brand. If mission statements are that important, you'd think more restaurateurs would spend time creating theirs. The result?

Fast Casual 370

Fast Casual Customer Service Customer Experience Back of House 370

Modern Restaurant Management

NOVEMBER 7, 2023

The future is digital. Restaurant brands around the world are finding that their audience is craving something more than pretty pictures of delectable dishes, but rather a need for community and discussion. The landscape of digital marketing is constantly evolving, presenting both challenges and opportunities for restaurant operators.

Marketing 203

Marketing Social Media SEO Front of House 203

Modern Restaurant Management

OCTOBER 21, 2022

Rapid inclination of restaurateurs to adopt POS software for better management of operations will complement the restaurant POS terminals market by 2027. Restaurant point-of-sale (POS) terminals are steadily replacing the now obsolete cash registers used in restaurants. Surging Demand for Robust Restaurant POS Systems.

POS 179

POS Marketing Point of Sale Cash Management 179

FreshCheq

JULY 3, 2020

Either way, the world is getting faster and if you choose to not keep up, you will likely lose out on potential customers than you would if you chose to adapt and change how you market your business. You can choose to roll with the punches or fight against them.

Serving 147

Serving Marketing 147

7 Shifts

APRIL 21, 2023

What comes to mind when you think of success in the restaurant industry? Not every restaurant worker wants to be a celebrity chef. Maybe you started your role as a part-time gig and want to explore what the industry has to offer. You can grow your career in restaurants and make it your profession. That was 20 years ago.

Leadership 195

Leadership Training Front of House Customer Experience 195

Embrace the Suck

MAY 14, 2023

Restaurants are more than just places to satisfy our hunger. In my years of experience both as a restaurant consultant and a restaurant owner, I've observed the industry from multiple angles. The Recipe for Failure A restaurant’s downfall is like a slow-cooked dish — it doesn't happen overnight.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

EATER

APRIL 10, 2024

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. restaurant concepts. Locked in the kitchen” is hyperbole, but the micrograms aren’t.

Delivery 137

Delivery Cash Management Point of Sale Back of House 137

Modern Restaurant Management

AUGUST 16, 2023

Restaurants have had to adapt beyond the conventional to navigate the stormy waters and emerge stronger than ever before. The Future of Payments Payment option variety is changing the dining experience in unthinkable ways. The Future of Payments Payment option variety is changing the dining experience in unthinkable ways.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

7 Shifts

JANUARY 26, 2021

2020 was a year that the restaurant industry won’t soon forget. Through it all, we emerge from the year as an industry in evolution—and our restaurants need to evolve with it. From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 Embrace Digital Hospitality ??

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

AUGUST 25, 2022

There is no question that the past two years have been a rollercoaster ride for the restaurant industry and the world at large (in fact, “rollercoaster ride” might be an understatement). Traditionally, the restaurant world has been slower to adapt to technology and digital tools compared to other sectors.

Technology 189

Technology Mobile Ordering Social Media Customer Experience 189

Modern Restaurant Management

DECEMBER 21, 2021

While the restaurant industry has experienced major supply chain and labor issues throughout the pandemic, it is now reaching a tipping point. To position themselves for sustainable growth, restaurants must respond quickly. These strategies will best position brands for future growth in guest count and bag size.

Point of Sale 196

Point of Sale Supplies Back of House Customer Experience 196

Modern Restaurant Management

NOVEMBER 19, 2021

While the past two years have been a challenging time in the restaurant industry, there is a light at the end of the tunnel for restaurant owners. However, restaurant operators are now encountering a new set of challenges. However, restaurant operators are now encountering a new set of challenges. Host Fun Events.

Marketing 189

Marketing Loyalty Program Social Media Food Supply 189

Modern Restaurant Management

OCTOBER 27, 2022

The last couple of years have proven that digital experiences will continue to play a central role for quick-service restaurant (QSR) operators. Here are some examples of how connectivity technologies are helping QSR brands, like Dunkin’, connect with customers and redefine the dining experience.

Mobile Ordering 197

Mobile Ordering Online Ordering Front of House Fine Dining 197

Modern Restaurant Management

SEPTEMBER 13, 2023

Restaurant employees play an integral role in the dining experience, representing the building blocks of delightful guest experiences, ultimately creating loyal patrons who come back for more. Higher Pay Helps but Empathy can Pay Dividends So, what can restaurant operators do to minimize employee churn?

Management 190

Management Management Coaching Front of House 190

Lavu

FEBRUARY 14, 2024

A state-of-the-art restaurant POS System, specifically tailored for bars and restaurants, streamlines transactions, inventory management, and customer service, ensuring that business owners can focus on what they do best—serving their patrons. Most quality POS systems feature built-in real-time inventory control software.

POS 164

POS Bar Point of Sale Front of House 164

Modern Restaurant Management

JUNE 7, 2023

billion – with the food safety segment being the largest contributor to market growth. billion – with the food safety segment being the largest contributor to market growth. In the food services industry, safety is paramount to protect customers, brand reputation, and, ultimately, profits. trillion U.S.

Food Safety 167

Food Safety Kitchen Safety Food Customer Service 167

Modern Restaurant Management

MARCH 15, 2022

The value of the cryptocurrency market almost tripled in 2021 , with digital currencies having the potential to achieve returns higher than the stock market. As payments evolve, consumers adapt and restaurants must meet them there. As payments evolve, consumers adapt and restaurants must meet them there. Loyalty Benefits.

Food Supply 237

Food Supply Point of Sale Supplies Food Safety 237

Modern Restaurant Management

MARCH 28, 2022

It certainly feels like better days are ahead for the restaurant industry. What trends can be adopted to better serve guest preferences? What trends can be adopted to better serve guest preferences? How is technology shaping the future of restaurants and giving brands a competitive edge? billion in five years.

2022 212

2022 FOH BOH Recruiting 212

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. For part one, click here.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

MARCH 9, 2022

We've all ordered our favorite food online at least once from a local restaurant, and it was cold when it arrived at our doorstep. Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. What Makes Intelligent Packaging So Popular.

Compost 208

Compost Sustainability Online Ordering Kitchen Safety 208