Modern Restaurant Management

FEBRUARY 17, 2025

AI has the potential to revolutionize hiring processes, employee training, and even workforce scheduling, leading to more efficient operations and improved guest services. It has the potential to revolutionize hiring processes, employee training, and even workforce scheduling, leading to more efficient operations and improved guest services.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

EATER

APRIL 11, 2025

What if youre seated next to someone who sucks? But no, the worst part is that I was seated next to him. Timothy Dearings le , a BYOB communal dinner party in Philadelphia, offers one seating a night. Diners gather at one of chef Kendall DaCostas supper clubs. Daron English Communal dining is all the rage.

Fine Dining 238

Fine Dining Seating Dine-in Cash Management 238

7 Shifts

NOVEMBER 15, 2024

Can you provide an example of how you’ve improved employee performance through training? Can you provide an example of how you’ve improved employee performance through training? A restaurant manager should not only be able to manage day-to-day tasks but also invest in the growth of their team through effective training.

Leadership 195

Leadership Management Management Operations 195

Lavu

MAY 30, 2025

The last thing any restaurant should do is make the customer feel like they are being pushed out of their seat for the next guest. Maximizing table turnover is crucial for restaurants to optimize their seating capacity and increase their profitability. However, turning tables must be done tactfully.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Goliath Consulting

APRIL 5, 2025

Efficient Seating and Ordering Process Minimize wait times and ensure smooth transitions from arrival to seating. Attentive and Personalized Service Train your team to read guest cuessome diners appreciate detailed menu descriptions, while others prefer a straightforward, efficient experience.

Customer Experience 195

Customer Experience Email Marketing Customer Service Mobile Ordering 195

Modern Restaurant Management

JANUARY 24, 2025

Additionally, attending live demonstrations, industry trade shows, or EcoChef-certified training sessions can provide deeper insights. The most expensive thing in any foodservice establishment is an empty seat and nothing contributes more to that than inconsistency. It’s no wonder so many establishments fail each year.

Sustainability 448

Sustainability Food Equipment Design 448

ChowNow

APRIL 11, 2025

To really get the most out of your tablets, you need to be strategic about how you choose them, use them, and train your staff. You can see table availability and wait times at a glance, adjust seating plans on the fly, and give guests accurate wait times without overpromising. Its faster than comment cards and easier to track.

Front of House 195

Front of House Allergens Online Ordering Back of House 195

EATER

MARCH 25, 2025

A former MMA fighter who now commands more than 17 million followers on TikTok, Lee is known for his laid-back restaurant reviews, generally delivered from the front seat of his car, in which he evaluates the food from mom-and-pop restaurants of all kinds. Ive always viewed myself as a small business.

Social Media 222

Social Media Small Business Front of House Point of Sale 222

The Rail

JANUARY 15, 2025

Look for underutilized corners, walls, or other spaces that could serve additional purposes, such as hosting extra storage, decorative elements, or seating options. Another key point is using slim chairs that allow more seating without crowding. Similarly, flexible seating arrangements keep operations smooth.

Outdoor 130

Outdoor Seating Customer Service Customer Experience 130

Modern Restaurant Management

NOVEMBER 19, 2024

The key to achieving this is proper staff training, adopting and leveraging technology to enhance the dining experience and manage operations, as well as cultivating a personalized experience and welcoming environment for all solo diners. Catering to solo diners is more just than seating them as restaurants would any other customer.

Customer Experience 450

Customer Experience Fine Dining Seating Catering 450

ChowNow

JULY 11, 2025

You can’t control your online reputation if you’re not in the driver’s seat. Create Moments Worth Talking About Train your staff to recognize occasions when guests are clearly happy and lean into those moments. How To Set Up And Optimize Your Yelp Profile If you haven’t claimed your Yelp Business Page yet, that’s step one.

Customer Service 284

Customer Service Social Media Customer Experience Online Ordering 284

Open for Business

OCTOBER 30, 2024

How do you find the right balance between seating as many guests as possible while still maintaining a high level of service that provides the ‘wow’ factor? Start by grouping similar-sized tables together, as it’s easier to seat parties quickly and effectively. Consider the placement of your host stand, too.

Seating 60

Seating Mobile Ordering Dine-in Training 60

Perfect Daily Grind

JUNE 19, 2025

The investment will enable M7B to open 15 new franchised outlets, upgrade its central kitchen for cold brew and blended drinks production, and strengthen staff training programmes to maintain quality consistency across its growing network. Government programmes on nursery development and agronomic training aim to raise yields and quality.

2025 126

2025 Café Events Sustainability 126

The Rail

JUNE 26, 2025

Train for disposal: Collect fryer oil in sealed containers — never rinse it through. Staff Readiness Playbook When a line backs up mid-service, what your team does in the first five minutes decides whether you seat the next table or send everyone home early. Every crew member touches the trap's fate — dish, prep and front-of-house.

Front of House 130

Front of House Back of House Customer Service License 130

The Rail

JUNE 11, 2025

From planning the move to training new staff and maintaining quality across locations, you’ll find valuable tips to help ensure your expansion is a success. Use training manuals, checklists, and even video tutorials to ensure that the new team follows the same guidelines. Once you’ve assembled your team, invest in thorough training.

Management 147

Management Management Equipment Hiring 147

Harbor Touch

MARCH 18, 2025

Hire the Right People and Train Them Well Finding top talent is like casting a winning team. Training locks in that potential. The National Restaurant Association found well-trained staff stay 30% longer. Training builds a stronger team. Its a system that keeps your seats full all year round. Staff Management 1.

Management 148

Management Management Seasonal Menu Cash Management 148

7 Shifts

NOVEMBER 24, 2024

How do you balance seating arrangements to maintain fairness and efficiency? What steps do you take to handle special seating requests, such as accessibility needs? What strategies do you use to communicate with servers effectively to manage seating flow? How do you ensure guests feel welcome when they arrive?

Hospitality 195

Hospitality Seating Customer Experience Reservations 195

ChowNow

FEBRUARY 28, 2025

Training staff to encourage direct orders when speaking with guests. How do I encourage customers to use my direct ordering system instead of third-party apps? You can incentivize customers by: Offering exclusive discounts for direct orders. Promoting direct ordering on your website, social media, and email campaigns.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Lavu

JUNE 6, 2025

Training and development opportunities to help employees improve their skills and become more efficient in their roles. Additionally, implementing proper portion control and training your staff to minimize waste can help improve costs. Using outdoor seating during good weather helps them save on energy and utility bills.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

ChowNow

JANUARY 23, 2025

Get training dialed in right away so youre not having to make big changes on the fly day of. Provide space for seating, tasting, and entertainment. Being ready means ensuring your team is prepared and knows their roles. Dont wait until the day of or the day before the event to inform your staff about how it will operate.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

ChowNow

MAY 30, 2025

Just make sure your staff is hyped and trained upwhen done right, these promos move fast. Promote the theme weekly on your restaurants social media, highlight it on your menu, and train your team to deliver a fun, on-brand experience. The goal is to give both new customers and your regulars a reason to come in now , not someday.

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

Rocket Fuel

JANUARY 7, 2025

As a data integrator and solutions provider to tens of thousands of quick service restaurants representing hundreds of brands, Delaget has a front seat to AI innovation in the industry (and a vested interest in helping make these solutions work for our customers.)

2025 52

2025 Innovation Customer Service Loyalty Program 52

SpotOn

DECEMBER 11, 2024

For fast casual guests who prefer on-premise dining, they'll find limited seating options and a pared-back dining room. If physical location allows, patio spaces and outdoor seating are great options for fast casual restaurants, since they're already operating a minimal service model.

Fast Casual 52

Fast Casual Casual Loyalty Program Online Ordering 52

Perfect Daily Grind

JULY 14, 2025

With more seating and no service counter, it distances itself from the traditional fast-paced bar model, bringing us closer to our ideal of what a coffee space can be. Our team is trained to listen first, not to preach. It’s not just about coffee or food – it’s about memory, emotion, and perception.”

Café 126

Café Consumer Goods Education Agriculture 126

Modern Restaurant Management

JUNE 27, 2025

The chain’s documented emphasis on training shows in its strong performance on service quality and value. The Splintered Path to Purchase The path to purchase has splintered, and Gen Z is in the driver’s seat. The CBI survey was conducted between February 19 and February 24, 2025, and included 1,001 adult U.S.

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

Lavu

MAY 23, 2025

If you want people to sit and enjoy their meals, you may set up additional seating options. Train Your Team for Smooth Operations Whether you are staffing a full restaurant with front and back-of-house team members or running your deli with a single assistant, you need to spend time training them. Is it near a business park?

2025 78

2025 Employee Relations Tip Distribution POS 78

The Restaurant Group

FEBRUARY 14, 2025

Cross-train employees to handle multiple roles. Design an efficient seating plan. Divide this total by your total sales revenue for the same period. Multiply the result by 100 to get a percentage. Strategies to Manage and Optimize Labor Costs Schedule staff based on peak hours to avoid overstaffing.

Point of Sale 78

Point of Sale Loyalty Program Customer Service Inventory 78

SpotOn

JUNE 27, 2025

Are you looking to reduce wait times by letting guests order before they're even seated with a feature like Seat & Send ? At all tables or just outdoor seating? Train your staff When you use QR code ordering, your serving staff no longer needs to focus on taking orders. Order and pay?

Mobile Ordering 52

Mobile Ordering Online Ordering Back of House Front of House 52

Web Diner

FEBRUARY 28, 2025

From Empty Seats to Endless Lines: The Email Marketing Secret Weapon Your Business Needs Whether you’re running a cozy caf, a bustling bistro, a trendy food truck, or a high-end restaurant, there’s one universal truth: empty seats mean lost revenue. Ready to Cook Up Some Marketing Magic?

Email Marketing 36

Email Marketing Marketing Food Truck Social Media 36

Clover - Restaurants

OCTOBER 18, 2024

Splits by seat: The bill is separated according to each seat at the table, making it easier for larger groups to settle up. How to split a check at a restaurant easily with Clover: Customizable split options Clover offers multiple ways for splitting a check, whether your customers want to divide it equally, by item, or by seat.

Dietary Restrictions 52

Dietary Restrictions POS Mobile Ordering Customer Experience 52

The Restaurant Group

NOVEMBER 20, 2024

Happy hours, lunch specials, or early bird discounts can fill seats that might otherwise remain empty. Improve Your Restaurant’s Ambiance Ensure Comfortable Seating and Lighting Create a welcoming environment for diners. Comfortable seating and appropriate lighting can make a significant difference in the dining experience.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78

Lavu

JULY 4, 2025

To maximize their effectiveness, place kiosks in high-traffic areas, integrate them with your POS system, and provide staff training to assist customers unfamiliar with the technology. After implementing Fresh KDS in September 2024, they cut customer wait times by 50% and reduced staff training time from weeks to hours.

2025 60

2025 Technology Mobile Ordering Loyalty Program 60

Squirrel Systems

MAY 1, 2025

Train staff with e-learning modules on upselling premium liquors and specialty drinks. Strategies include: Implementing waitlist and reservation management tools to optimize seating. To enhance profitability: Implement an inventory management software to track liquor usage and reduce waste.

Loyalty Program 59

Loyalty Program Merchandise Email Marketing Mobile Ordering 59

Clover - Restaurants

JUNE 30, 2025

Servers get in-real-time updates sent directly to the POS, including when a table is seated, nearly finished, and paid. Diners can stay updated on what they’ve ordered with a live view of their order sent to their phone. Table management updates. Diner data. View any saved notes about a diner (i.e.

Hospitality 52

Hospitality Technology FOH Front of House 52

Open for Business

OCTOBER 30, 2024

Train your staff to be data experts in the context of your restaurant. Or if you know a regular always orders the same appetizer, you could have it ready to go as soon as they’re seated. Training your team for personalized service All the data in the world won’t help if your staff doesn’t know how to use it.

Reservations 60

Reservations Dietary Restrictions Email Marketing Point of Sale 60

QSR Automations

JANUARY 16, 2025

They provide guests a first impression of your restaurant; it’s where hosts greet guests, check-in reservations, provide quotes for the waitlist, rotate sections to avoid overworking serv ers , pace seating to avoid overwhelming the kitchen, and direct off – premise s guests and delivery drivers to pick up their orders.

Front of House 52

Front of House Operations Back of House Reservations 52

Clover - Restaurants

JUNE 30, 2025

For example: If the ten tables in your restaurant are re-seated ten times per day, with each party paying $100, then your daily average revenue would be $10,000. Knowing your profit margin allows you to create menus, set prices, and design seating arrangements more strategically. To get a monthly average, multiply that figure by 30.

Employee Relations 52

Employee Relations Seasonal Menu Online Ordering Loyalty Program 52