SpotOn

MAY 13, 2024

  From crafting a summer menu that celebrates seasonal ingredients to offering cool beverages can enhance customer loyalty, adapting to the busy season with innovative menu ideas and online ordering can set your restaurant apart. “Invest in marketing , train your staff, and be ready. It's about being proactive.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

7 Shifts

DECEMBER 17, 2020

trying to put new people in seats, a customer retention strategy seeks to spend time bringing existing customers back. Recommended Reading: Simple Restaurant Marketing Plan for 2020 Reward Their Loyalty ?? A customer loyalty program is a surefire way to entice your guests to return, not churn. And the stats back it up.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

2024 214

2024 Loyalty Program Cash Management Customer Experience 214

Lavu

SEPTEMBER 29, 2023

Some have involved staffing agencies, increased wages, offered signing bonuses, or implemented referral programs to attract new employees in the service industry. Additionally, some businesses have partnered with job training programs and schools to attract a new generation of workers to the industry.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

7 Shifts

AUGUST 18, 2021

Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. Try to be as prompt as possible when it comes to seating, and provide your guests with accurate estimated seating times. But today, the customer experience begins long before guests are seated.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

7 Shifts

FEBRUARY 15, 2024

Modern POS systems can handle contactless payments, support loyalty programs, and even speed up the ordering process (allowing customers to order without interacting with staff). The interface matters, and it should be intuitive enough for everyone to use without weeks of training time. Prioritize solutions that make sense.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 15, 2024

Modern POS systems can handle contactless payments, support loyalty programs, and even speed up the ordering process (allowing customers to order without interacting with staff). The interface matters, and it should be intuitive enough for everyone to use without weeks of training time. Prioritize solutions that make sense.

Inventory 195

Inventory Bar Management Management 195

The Restaurant Times

DECEMBER 28, 2020

Make sure you don’t make your customers wait too long to be seated, or served. In casual dining restaurants where the service expectation is low and the volume of customers high, the ideal Table-to-Waiter ratio is high- 6 to 8 tables (seating an average of 4 people) per waiter. Using Loyalty Programs and Offers.

Loyalty Program 98

Loyalty Program Email Marketing Social Media Customer Service 98

7 Shifts

FEBRUARY 7, 2024

Happy, engaged, well-trained employees can make or break your business (and so can having the right amount of those employees on the clock at the right times). Ritual : Clean, simple online ordering with a loyalty program option and POS integration. Ideal for venues with simpler or more limited offerings.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

FEBRUARY 20, 2024

Until now, restaurants have primarily focused on customer experience when considering payments technology, but the emergence of new and developing worker payment programs can impact and improve the restaurant worker experience. Plus, it makes it easier to onboard and train new employees.

Technology 122

Technology Cash Management Customer Experience POS 122

Modern Restaurant Management

DECEMBER 21, 2022

Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency. In 2023, companies should lean into growing brand loyalty and engaging more deeply with existing customers even more as they look to offset drops in visit frequency in the category.

2023 195

2023 Loyalty Program Mobile Ordering Customer Experience 195

Open for Business

NOVEMBER 21, 2022

It can sync with a loyalty program. Take advantage of the software’s assignment recommendations to maximize seats. The best table management systems today know when to assign a party of 2 to a two-top instead of a 4-top and when it’s okay to seat a smaller party at a larger table. Employee training software.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

MAY 7, 2020

This was the top craving identified in the sixth wave of the Consumer Coronavirus Behavior research conducted by TheCustomer, Brand Keys, the New York-based brand loyalty and customer engagement consultancy, and Suzy, the on-demand research software platform. Training new people is easier with shorter menus.”

Food Safety 202

Food Safety Front of House Back of House Seating 202

Modern Restaurant Management

JANUARY 11, 2024

Awarding your staff’s hard work and loyalty to the business is essential in keeping your employees. A couple of ways to show appreciation include, creating an employee of the month program, or when someone receives a good review from a customer reward their work. Don’t just give them a thanks or a high five.

Management 166

Management Management Back of House Customer Service 166

Modern Restaurant Management

DECEMBER 28, 2020

Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Also, innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. They're going out to eat more often than the older generations, especially right now, and they expect more across the board.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. They both went through a management training program.

Kitchen Safety 204

Kitchen Safety Loyalty Program Delivery Customer Service 204

Modern Restaurant Management

JULY 7, 2020

Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). “We are particularly pleased that 27 percent of the program’s reach in low and moderate income communities which is in proportion to percentage of population in these areas.

Mobile Ordering 190

Mobile Ordering Restaurant Law Seating Customer Service 190

Lavu

NOVEMBER 18, 2022

How much seating do you need? Customer Database & Loyalty Program: Explain how you plan to re-engage customers once they visit your pizzeria. Outline a plan to create a customer database or loyalty program that will bring existing customers back again. How much space do you need?

Loyalty Program 78

Loyalty Program Download Document Point of Sale 78

Modern Restaurant Management

JULY 1, 2021

They don’t have the luxury of time or space to check emails on a computer, join a town-hall meeting with the CEO, and other programs/activities that only office workers can have access to. Twenty-four percent more chain QSR customers reported using at least one restaurant’s loyalty program on April 22 than did on January 22.

2021 149

2021 Loyalty Program Mobile Ordering Consumer Goods 149

Open for Business

MAY 19, 2023

And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. Bar seating with light bites continues to be a hospitality trend. Another option for making guests feel extra special while encouraging them to spend is a loyalty program.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Mad Mobile

FEBRUARY 16, 2024

This shift from pen and paper to digital interaction not only streamlines the dining experience but also opens up a treasure trove of marketing opportunities, from promoting email signups to loyalty programs to seamlessly gathering online QR code payments. That is significant loyalty. We’ll get into that shortly.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Restaurant Clicks

FEBRUARY 17, 2020

Restaurant point of sale software can often handle bookings, arrange seating, collect and track customer information, and more. Upserve Features: Personalized training and onboarding. Loyalty programs. Easy to use plus training. Loyalty programs. Loyalty programs. Loyalty programs.

POS 78

POS 2020 Point of Sale Loyalty Program 78

Mad Mobile

FEBRUARY 29, 2024

Tab transfer and selection between systems One of the best times to upsell your patrons is when they step into the bar while waiting for a seat in your restaurant area. Tracking and redeeming loyalty points should be a snap. Keep track of seating and adjust for peak flow or special events as needed.

POS 40

POS Bar Brewery Customer Service 40

Apicbase

OCTOBER 14, 2022

Create an upselling program. Boost your table turnover rate by training staff to improve service. What you can do is train your staff to implement strong Standard Operation Practices, follow up on their execution, and measure the effects on food costs using the Apicbase modules. It’s packed with best practices and examples.

Franchise 52

Franchise Franchising Loyalty Program Online Ordering 52

Mad Mobile

MARCH 1, 2024

Once they’re seated, they can place orders when ready that go directly to the kitchen. Real-time table management Restaurant tablets provide real-time data about table turnover, allowing your staff to adjust seating easily to maximize efficiency. This feature enhances the customer experience by putting them in the driver’s seat.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

7 Shifts

MARCH 10, 2022

OpenTable seats more than one billion diners per year and serves as a reservation provider for more than 60,000 restaurants and venues. RUN also acts as an HR software, connecting payroll to core employee functions like training, record keeping, and onboarding. Apple | Android. Apple | Android. Square POS App. Apple | Android.

Management 195

Management Management Operations Point of Sale 195

BNG Point of Sale

OCTOBER 26, 2020

If you are a restaurant owner, spend less time tracking inventory, monitoring employee theft, and training new staff. Whether your business in North Dakota has a brick-and-mortar or an online presence, we provide the systems and resources you need to put you in the driver’s seat quickly. Restaurant And Bar POS Systems Of North Dakota.

POS 98

POS Point of Sale Loyalty Program Online Ordering 98

BNG Point of Sale

OCTOBER 26, 2020

If you are a restaurant owner, spend less time tracking inventory, monitoring employee theft, and training new staff. Whether your business in North Dakota has a brick-and-mortar or an online presence, we provide the systems and resources you need to put you in the driver’s seat quickly. Restaurant And Bar POS Systems Of North Dakota.

POS 97

POS Point of Sale Loyalty Program Online Ordering 97

The Restaurant Times

JUNE 15, 2020

Working on your customer loyalty requires you to think about everything from the customer’s perspective. The report stated that longer waiting times lead to lower scores in terms of satisfaction and loyalty among customers. . Loyalty Programs . When it comes to customer loyalty, multiple factors come into play.

Loyalty Program 52

Loyalty Program Fine Dining Social Media Customer Experience 52

The Restaurant Times

DECEMBER 3, 2020

Bringing a change in the backend aspects with training, internal controls, hygiene, and sanitation gave them an excellent opportunity to departmentalize the entire organization. . According to Haq, customers are seeking value more than loyalty. should be maintained. Delivering better value to customers.

Hotels 98

Hotels Loyalty Program Food Safety Point of Sale 98

Mad Mobile

MARCH 8, 2024

Train your staff to only use these iPads for restaurant business as personal can open the door to malicious actors. Additionally, you can shift seating easily to adapt to special events or upticks in customer flow. Check out the full features of each program to compare. Check out the full features of each program to compare.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Restaurant365

JUNE 9, 2021

By figuring out how the first experience went, you can set up successful loyalty and retention activities. Whether you solicit guest feedback, promote special offers based on customer behavior, or set up marketing automation for your loyalty program, your tailored marketing solution is also part of the overall customer experience.

FOH 78

FOH BOH Front of House Back of House 78

Indoor Media

JUNE 14, 2021

There are other restaurant business models, such as expensive, limited-seating tasting menu operations, but most restaurants do rely on high customer volume. He’ll train everyone who works under him to properly use those ingredients as well, ensuring that your kitchen uses as much as every single ingredient as possible.

Advertising 78

Advertising Loyalty Program Employee Relations Coupons 78

BNG Point of Sale

SEPTEMBER 7, 2021

Training Employees for Excellent Customer Service . The goal of training employees and other house staff is to make the customers happy. The owner and restaurant management are responsible for training staff members. Encourage and train them to think about customer care, which goes beyond basic service.

Customer Service 52

Customer Service Point of Sale Customer Experience Loyalty Program 52

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. million over the next five years to build and sustain the program.

Franchise 150

Franchise Franchising Loyalty Program Kitchen Safety 150

The Restaurant Times

OCTOBER 27, 2021

You can go for personalized marketing and appreciate their loyalty by greeting them and giving them discounts on their birthdays or other special occasions. Moreover, you can leverage your loyalty programs by offering tier-based or point-based programs to bolster customer loyalty and sales. Third, music.

Bar 52

Bar Loyalty Program Point of Sale Social Media 52

Modern Restaurant Management

JUNE 17, 2021

Features of the new restaurant design were determined following a thorough brand study on drive-thru operations and Guest habits, and include a double drive-thru lane, parking stalls for curbside pickup, a walk-up window, and patio seating. For more information on the program, including the 2022 scholarship application details, visit [link].

Franchise 170

Franchise Franchising Food Truck Loyalty Program 170