Modern Restaurant Management

APRIL 18, 2025

Restaurant operators are dealing with shrinking margins, labor shortages, and higher guest expectations than ever before. AI Is the New Secret Sauce in Restaurant Operations First, let me take a moment to say – AI isn’t just ChatGPT or image generation. For independent restaurants, the same AI-driven efficiency applies.

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Modern Restaurant Management

OCTOBER 25, 2024

The restaurant industry has been undergoing some significant changes of late. Managing Inventory The first area of focus for any waste elimination strategy is your restaurant’s approach to ingredients. By managing your food more effectively, you’re minimizing costs and reducing pressure on the environment.

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Modern Restaurant Management

OCTOBER 22, 2024

While these cases may be on the more extreme side, restaurant owners have to be careful not to fall into any traps when it comes to payroll, as even accidental violations could still yield big penalties. Staffing levels have been on the upswing since the dark days of the pandemic, with the number of jobs at bars and restaurants up nearly 0.7

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Modern Restaurant Management

DECEMBER 16, 2024

A new year is creeping up on us again, bringing fresh opportunities—and challenges—for restaurant operators. From updating policies to gearing up for tax season, these steps will enhance your compliance and position your restaurant for sustained growth.

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Modern Restaurant Management

MAY 23, 2025

Restaurants are increasingly targeted for data breaches, with significant financial and reputational consequences. Implementing Multi-Factor Authentication (MFA) is a vital step in bolstering your restaurant's cybersecurity posture, ensuring only authorized personnel access sensitive data and critical infrastructure.

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Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.

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Modern Restaurant Management

NOVEMBER 16, 2021

Going digital – increasingly a top choice among restaurant management. Today’s restaurants are expected to deliver an Amazon-like experience: know customers’ preferences and dining habits and deliver food, whether tableside or to their front doors, without delay.

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Modern Restaurant Management

MAY 23, 2025

Per the National Restaurant Association , 46 percent of restaurateurs reported a net increase in customer traffic from January 2024 to January 2025. Cybersecurity threats in the restaurant industry. Once they’ve gained access, hackers inject malicious code into the POS software. Also rising?

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Modern Restaurant Management

APRIL 7, 2025

It’s no secret that restaurants with more than one location depend on standardization to thrive. As chain restaurants continue to integrate new technologies into their daily operations, store-to-store standardization of these technologies is often an afterthought.

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Modern Restaurant Management

MAY 27, 2025

In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years.

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Modern Restaurant Management

MAY 4, 2021

While careful labor management has always been an important part of controlling prime costs in the restaurant industry, operators should be looking toward better ways to manage labor costs with competition for labor increasing and a potential minimum wage increase on the horizon. Here’s why. Smart Scheduling Assistance.

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Modern Restaurant Management

OCTOBER 19, 2020

Adults with confirmed COVID-19 were twice as likely to have dined at a restaurant in the 14 days before becoming ill, according to the Centers for Disease Control and Prevention (CDC). That statistic is alarming — both for consumers and the restaurant industry. restaurants was an astonishing 43.38

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ChowNow

MAY 9, 2025

In this article, you will learn: The five most important restaurant costs to track and manage Easy strategies for controlling food costs and labor costs Tactics to save money without hurting your guest experience Lets start with the big picture and learn where your money is actually going.

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Modern Restaurant Management

MARCH 20, 2025

Growing a restaurant or catering business is no small feat. The challenges can be overwhelming, from managing multiple orders to coordinating staff and ensuring timely deliveries. You’re handling inventory, coordinating staff, and managing delivery routes, but everything seems to take twice as long as it should.

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Modern Restaurant Management

JUNE 6, 2025

Restaurants were among the hardest hit by the pandemic, and among the slowest to recover. Health and safety protocols ensuring restaurants could open safely meant the industry faced a sloping recovery from a precipitously sharp drop. Customers were slow to return as well, as concerns about the pandemic kept many at home.

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7 Shifts

NOVEMBER 25, 2024

As a restaurant manager or operator, you are the driving force in productivity – leading your staff and keeping customers happy. However, productivity is more easily trained than managed. Many restaurant operators juggle multiple locations, and adding managers adds another link in the chain of command to manage.

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Modern Restaurant Management

MAY 27, 2024

Summer is prime hiring time for restaurants. What can restaurant operators do to attract and retain talent for the busy season ahead? Modern Restaurant Management (MRM) magazine reached out to Jennifer Mathew, senior manager of talent acquisition and strategy on the role technology plays in hiring and retention.

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Goliath Consulting

DECEMBER 12, 2024

The holiday season brings bustling crowds, higher sales, and festive celebrations, making it a prime time for restaurants and bars. Keep your POS systems encrypted and updated, install robust firewalls and anti-malware software, and regularly patch vulnerabilities. However, the excitement also comes with unique security challenges.

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Modern Restaurant Management

MARCH 1, 2022

The landscape of the restaurant industry has changed forever due to Covid and the operational complexities that the pandemic introduced. Even with this good news for restaurant operators, many challenges still remain – particularly around staffing in both the front and back of the house. And according to Technomic, Inc.,

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Front of House Loyalty Program Back of House Training 576

Modern Restaurant Management

APRIL 1, 2022

It’s a restaurant operator’s worst nightmare. That’s how the McMenamins restaurant and hospitality chain closed out 2021, a banner year for ransomware attacks. Prioritize vulnerabilities that matter and patch operating system and application software frequently. Steps You Can Take to Protect Against Ransomware.

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ChowNow

FEBRUARY 13, 2025

Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. But first, lets look at how to choose the right technology for your restaurant. Identify your biggest pain points. Set clear goals.

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Modern Restaurant Management

OCTOBER 14, 2020

Big restaurant chains such as McDonalds and Taco Bell use them to display their different menu items next to delicious looking images. With the use of digital signage software, you can be creative with how you use this technology to increase sales and customer engagement. Manage Multiple Locations Easily with Remote Software.

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Modern Restaurant Management

DECEMBER 9, 2021

In the last few months, restaurants across the country from San Francisco to Cape Cod have announced closures to give staff a much-needed mental health break. Most restaurant owners would be loath to shutter their doors, especially as customer demand has jumped compared to 2020. Burnout among restaurant workers is nothing new.

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Customer Service Retail Food Safety Mobile Ordering 547

Modern Restaurant Management

OCTOBER 21, 2022

Rapid inclination of restaurateurs to adopt POS software for better management of operations will complement the restaurant POS terminals market by 2027. Restaurant point-of-sale (POS) terminals are steadily replacing the now obsolete cash registers used in restaurants. software company NCR Corp.

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Modern Restaurant Management

JUNE 13, 2022

In reality, many restaurant owners today still pin schedules to cork boards, or use Excel, and expect staff to do their jobs well. However, outdated scheduling methods are no longer sufficient for managing shifts. Here are some key benefits of using scheduling software: Alleviate Staff Fatigue. Reduce Wage Costs.

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Modern Restaurant Management

JULY 11, 2022

In today’s market, it seems that just about every restaurant is hiring. As a result, instead of overseeing customer service or reviewing sales, many managers lose time preparing for interviews and waiting for candidates who never arrive. While screening candidates takes time, hiring software makes it easier. Life is busy.

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Modern Restaurant Management

JANUARY 13, 2022

Restaurant efficiency is the key to making a profit in an industry with thin margins and fierce competition. Inefficient restaurants are usually the result of a combination of, if not, all of the following factors: Bad stock management and rotation. Inefficient management of staff. No realistic table management.

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7 Shifts

NOVEMBER 24, 2024

Imagine pouring your heart and soul into your restaurant, only to watch your tables remain empty night after night. One of the building blocks you must put in place before starting a restaurant is market research. Today, we’re giving you a roadmap on how to do restaurant market research well.

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Modern Restaurant Management

MAY 31, 2022

More industries are becoming highly data-driven and the restaurant industry is no exception. For example, it's possible to track when restaurant employees clock in for their shift or which menu item performs the best. Are there other ways restaurants can use reports to succeed? Overview: Reporting in the Restaurant Industry.

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7 Shifts

JANUARY 26, 2022

Are you managing one location (or several) of a multi-unit restaurant business? If so, you're not alone - 3 in 10 restaurants are part of a multi-location business. One of the biggest challenges that comes with multi-location restaurant ownership is managing teams across locations. Managing the demand for staff.

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Modern Restaurant Management

AUGUST 26, 2022

Despite industry-wide recovery from pandemic closures, restaurant owners and operators find themselves squeezed from both sides. According to the National Restaurant Association’s 2022 State of the Industry Report, seven out of 10 restaurant owners report not having enough workers to keep their business open at full capacity.

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Modern Restaurant Management

AUGUST 1, 2022

In a tight labor market, restaurants are struggling, with many reducing hours or even closing due to staff shortages. In a recent poll of restaurant managers and owners, LANDED found that two out of three are spending three or more hours a week on recruiting, and one in six are spending six-plus hours a week.

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Modern Restaurant Management

JANUARY 22, 2025

Have you ever wondered why restaurant renovations are so costly and often delayed? A National Restaurant Association study found that 46 percent of restaurant owners have had to foot budget-busting renovations because of poor planning or miscommunication. Usually, unexpected design challenges leave owners frustrated.

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Modern Restaurant Management

MAY 9, 2025

Throughout my career in the restaurant industry, I’ve learned that success isn’t just about finding the right solutions – it’s about how you lead, adapt, and support the people around you. The restaurant industry has always been a passion of mine, especially the incredible people who bring it to life.

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Modern Restaurant Management

DECEMBER 18, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. It is atop the list for restaurants looking to modernize, differentiate, and elevate experiences. Data, Data, Data. As of 2024, over half of U.S.

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ChowNow

APRIL 11, 2025

Tablets are everywhere in restaurants these days, and with good reason. Their sleek design and intuitive user interface make them a natural fit for a modern restaurants day-to-day operations. Lets break down what to look for in a restaurant tablet. Slim and stylish is fine, but in a restaurant, function beats form every time.

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7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? A well-structured restaurant training program will let you turn this around. Each restaurant has unique staff roles that require different types of training.

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