Embrace the Suck

MAY 24, 2023

If your restaurant mirrors many others in your local scene, finding reliable staff is no small feat. But these fresh recruits often stick around only briefly before setting off, triggering a repeating cycle of worry. Step 2: Proactive Recruitment Unearthing top-tier talent demands active recruitment. It's astounding!

Recruiting 335

Recruiting Coaching Hiring Customer Experience 335

Modern Restaurant Management

FEBRUARY 15, 2022

Across the United States, businesses are suffering from unprecedented staffing shortages in the aftermath of COVID. With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. It relieves cashiers and reduces long lines.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

Culinary Cues

JUNE 1, 2020

We hear of major restaurant companies that struggle, but pay far less attention to the small business, the independent restaurant that represents the largest segment of the industry and the most fragile. That independent operator measures their ability to survive in terms of a few weeks without sufficient business revenue.

Leadership 80

Leadership Supplies Guest Recovery Small Business 80

EATER

MARCH 3, 2022

These nutrition clubs aren’t new either, but they are appearing all over small-town America at an impressive clip. When reached by Eater, the company declined to answer detailed questions about its business model or provide comment on nutrition clubs. It’s easy to see the appeal of loaded teas.

Recruiting 313

Recruiting Small Business Social Media Consumer Goods 313

7 Shifts

MAY 31, 2021

Customers are more likely to speak about their experiences with others when they're negative, as only about one in four consumers would stay silent about a negative interaction with a business. A high-end steak house emphasizes a level of formality and professionalism that would seem confusing at a small-town neighborhood diner.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

AUGUST 12, 2022

Constant change — that has been the theme of the past several years, especially for restaurant businesses. When it comes to finding ways to stay afloat, many businesses have become exceptionally creative. Paid trainings, opportunities for advancement and new equipment are all ways to help employees feel valued.

Restaurant Law 493

Restaurant Law Small Business Hiring Communication 493

Typsy

FEBRUARY 10, 2025

With annual rates often exceeding 70%, retaining skilled staff is a pressing issue for hotels, restaurants, and other hospitality businesses. Upskilling is more than just a buzzword; its a transformative strategy that benefits employees and businesses alike. One powerful yet underutilized solution is continuous learning and upskilling.

Hospitality 78

Hospitality Training Certification Recruiting 78

Hot Schedules

MARCH 15, 2021

Health Insurance Requirements for Small & Medium Businesses. How offering affordable health benefits to your employees can work wonders for recruiting and retention. Unfortunately, many small and medium-sized businesses can’t afford to offer health benefits. In contrast, more than 97 percent of U.S.

Small Business 109

Small Business Insurance Employee Relations Recruiting 109

Modern Restaurant Management

SEPTEMBER 27, 2024

Expert Market’s survey results also revealed that labor shortages have been cited as a top concern for nearly a quarter (23 percent) of US F&B businesses, top chart. This insight highlights staffing issues as a concerning and current challenge faced by US F&B businesses. Economic Uncertainty (52 percent) 3.

Food Truck 251

Food Truck Fast Casual Food 2024 251

Modern Restaurant Management

JUNE 12, 2020

To support its franchisees, who are independent business owners, in hiring and retaining employees who embody the brand’s core values, Dunkin’ is taking several steps to welcome new restaurant employees and promote the timely and much-needed opportunities its franchisees are providing.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

7 Shifts

SEPTEMBER 3, 2019

Imagine if you can retain happy employees more often, rather than having to train new recruits every so often. When employees aren't engaged, the entire business suffers. Proper Training and Support Even if you're hiring seasoned workers, they still need training on your restaurant's rules and practices.

Sports 284

Sports Training Fine Dining 2017 284

7 Shifts

JUNE 8, 2020

After graduating, I worked with several brands as a Field Trainer, Business Development Consultant and most recently, Learning and Development Manager.” I was given the opportunity to help grow the business by managing 3 of their 4 locations, I even got to open up their store in the Summerhill area of Toronto! Rachel: “The hustle!

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

Goliath Consulting

MARCH 19, 2021

Consider having your employees be a regular part of the business’ decision-making process to increase employee engagement. These decisions do not have to be big ones—they can be as small as choosing uniform styles, weighing in their opinions on new policies, or even allowing them to choose the background music. Transparency.

Recruiting 195

Recruiting Small Business Magazine Hiring 195

Modern Restaurant Management

FEBRUARY 18, 2020

In my fiscal and strategic view, restaurant groupings of multiple locations and offerings using one accounting, HR, and legal system will continue to disrupt the industry, AND those single-location restaurant business models struggling to eke out a living. One way owners are currently doing that is with their craft beer menus.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Perfect Daily Grind

JANUARY 23, 2020

You might also like How to Design an Effective Barista Training Programme. While no specific research has been undertaken on staff turnover amongst baristas, research reveals that most businesses in the hospitality industry tend to have a high staff turnover. Young baristas at a training session. Credit: Julio Guevara .

Café 195

Café Hiring Training Customer Service 195

Modern Restaurant Management

MARCH 3, 2023

Building on a Solid Foundation : For 70 percent of operators, business conditions have settled into or are on the path to their new version of normal. Most restaurant operators will be actively looking to boost staffing levels in 2023, while carefully balancing staffing needs with business conditions. million by the end of 2023.

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Embrace the Suck

APRIL 18, 2022

I should recruit more talent. I must recruit more talent. The best understand that constantly recruiting and attracting top talent isn’t something they do when they need to fill an empty spot on the team. They are committed to training. " The best make training a part of their culture. I must market more.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

FEBRUARY 10, 2020

Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it. Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it,” said The Good Food Institute Foodservice and Supply Chain Manager Zak Weston.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

SEPTEMBER 15, 2020

. “Without assistance at all levels of government, many of these businesses will be forced to close their doors. This coalition seeks to provide a unified front willing and able to affect positive policy changes that support restaurants and bars both large and small.” Unfortunately, many already have. NAB Acquires SALIDO.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

NOVEMBER 2, 2021

” “The willingness of a well-respected PE firm in the restaurant business like L Catterton to invest in BurgerFi is a testament to our growth potential. This combined entity will help fuel our aggressive growth plans for BurgerFi.” ” says Julio Ramirez, CEO of BurgerFi. 1 coffee hub in Tennessee,” Cody Rothwell.

Franchise 450

Franchise Franchising Leadership Beverage 450

Ken Burgin

NOVEMBER 8, 2021

So why do so many of these operators ‘think small’ when it comes to recruitment, pay and conditions? It just doesn’t work in the race for talent… It’s time to flex your advantages when it comes to recruitment – you can offer ‘the best job in town’ if you re-organise and think large.

Recruiting 68

Recruiting Hotels Small Business Training 68

7 Shifts

NOVEMBER 19, 2019

In this post, we’ll define restaurant labor cost percentage, explain how to calculate it, share our thoughts on an ideal labor cost percentage, and give you some tips for controlling restaurant labor cost percentage for your business. Look into what hour it gets busy on Fridays, and arrange your schedule to reflect that demand.

Management 253

Management Management Employee Relations Restaurant Law 253

EATER

MAY 16, 2024

That’s why it is so important to the restaurateurs, businesses, and civil society groups trying to make child care more accessible to people in the restaurant industry. And it has to be businesses, government, and private partnership.” The results of the survey are unsurprising. But for her, the benefits far outweigh the costs. “It

Employee Relations 312

Employee Relations Government Hospitality Take-out 312

Modern Restaurant Management

MARCH 16, 2020

Comcast Business shared the top trends impacting the quick-service restaurant (QSR) industry, based on the company’s deep experience working with leading QSR and franchise establishments. Technology adds extra spice in recruiting and retaining employees – A restaurant’s staff plays a huge role in customer experience.

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Hot Schedules

FEBRUARY 23, 2022

The past year has seen employee turnover reach an all-time high , and you’ve likely experienced it at your own business. For businesses, retaining employees (and hiring in the first place) has become the number one prerogative – just to keep the lights on. Offer Training and Continuing Ed. Offer Training and Continuing Ed.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Sling

MARCH 25, 2021

In today’s fast-paced, ever-changing business environment, implementing group cohesion strategies can mean the difference between success and failure. Owners and managers alike understand the importance of creating a mission statement for their business. 2) Recruit For Best Fit. 3) Hire With Diversity In Mind.

Recruiting 148

Recruiting Communication Hiring Small Business 148

Modern Restaurant Management

FEBRUARY 6, 2020

locations, whether joining us on vacation or business travel. Executive Vice President Jeremy Biser said initial recruiting efforts will target development in Maryland, Virginia, Delaware and Pennsylvania but added that the company plans to look further south and west later this year. ce is poised for explosive growth.

Franchise 383

Franchise Franchising Fast Casual 2019 383

7 Shifts

JUNE 1, 2022

Here are some of the most noteworthy restaurant conferences and events to attend, as well as some information to help you decide which ones are the best for improving your restaurant business. A conference for women chefs and restaurateurs, MAPP Restaurant Reset aims to create a more equitable business environment for its attendees.

2022 195

2022 Fast Casual Website Management Workshop 195

Restaurant365

AUGUST 19, 2020

Unfortunately, even small mistakes in payroll and HR can be costly for business owners. Learning the basics of restaurant HR and payroll can help you prepare a plan that works for your business. Tailor your hiring and recruiting practices. There are many moving parts to hiring and recruiting. 8027 Tip Reports.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Perfect Daily Grind

DECEMBER 1, 2019

Here are some practical tips for helping your business manage its festive season staffing challenges. It’s common for staff members to request time off during busy periods. Signs directing customers can have a big impact on helping out staff members during busy shifts. Credit: Devon Barker. Dealing With Staff Holiday Requests.

Management 172

Management Management Café Hiring 172

SpotOn

FEBRUARY 26, 2024

Establishing a rapport with the customer, finding out their needs, and pointing out the solutions your business offers are elements that some people find easier than others.  That being the case,  you need a recruitment operation that can deliver people with the right talents. What is retail recruitment?

Recruiting 52

Recruiting Retail Point of Sale Small Business 52

Sling

OCTOBER 9, 2020

An HR department is common in most businesses, but many still wonder, “What does human resources do?”. so you understand the essential part it plays in helping your business run smoothly. 2) Recruitment, Hiring, And Onboarding. 2) Recruitment, Hiring, And Onboarding. What Does Human Resources Do? 1) Strategic Planning.

Management 78

Management Management Employee Relations Recruiting 78

The Restaurant Group

APRIL 13, 2023

Launching a restaurant is no small task. The journey from researching locations to recruiting staff can seem long, and many things can go wrong. And a startup business consultant can help you with that! Some restaurants may also hire a consultant to conduct the location research for them based on the business plan.

Recruiting 78

Recruiting Cash Management Small Business Hiring 78

Sling

OCTOBER 9, 2020

Regardless of the size of your team, human resource management is crucial for the success of your business. In this article, the experts at Sling focus on human resource management so you fully understand what it is, why it’s important, and how it can affect your business for the better. What Is Human Resource Management? 2) Staffing.

Management 78

Management Management Loyalty Program Recruiting 78

Touch Bistro

JULY 4, 2021

are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades. This is true in both small towns and major restaurant cities like New York City. Get Creative with Recruitment. Restaurateurs across the U.S. LA Labor Shortage.

2021 98

2021 Employee Relations Hiring Recruiting 98

Apicbase

JUNE 20, 2022

If you enlist the wrong partners for your foodservice business, it will not only cost you time and resources but can potentially set your expansion efforts back for years. The tips and examples in this guide will help you to find the right business partners and increase franchisee retention. What makes a good franchisee?

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Sling

AUGUST 31, 2020

While human resources functions may differ from one business to another, the HR department plays a critical role in the successful day-to-day operation of companies large and small. In this article, the management experts at Sling discuss the essential human resources functions your business needs to stay at the head of the pack.

Employee Relations 78

Employee Relations Hiring Article Recruiting 78