Modern Restaurant Management

MAY 2, 2025

To tackle these challenges, restaurant owners are relying more on digital tools like mobile ordering, self-service kiosks, and AI-powered workforce management. To tackle these challenges, restaurant owners are relying more on digital tools like mobile ordering, self-service kiosks, and AI-powered workforce management.

Technology 251

Technology Mobile Ordering Front of House Back of House 251

Modern Restaurant Management

DECEMBER 9, 2024

Utilizing the popularity of annual pop-ups is a great way to re-engage regulars and reach new customers, as well as to target out-of-town visitors. Decking the restaurant halls with an immersive pop-up experience is a gift that will keep guests jolly and merry long after the jingle bells stop rocking. Lotus Concepts Management Inc.,

Customer Experience 419

Customer Experience Marketing Small Business Magazine 419

Modern Restaurant Management

JUNE 5, 2023

When people think of the way AI is currently used in quick service restaurants – such as fast-food chains – they might think of AI-powered voice bots utilized at drive-thrus or AI tools to forecast inventory needs based on demand. and Canada said they planned to utilize some form of automation technology.

Dine-in 474

Dine-in Customer Service Customer Experience Inventory 474

Modern Restaurant Management

MARCH 21, 2025

Predictive analytics powered by insights from this tech helps ensure everyone is prepared during peak hours while minimizing food waste and unnecessary cost, streamlining processes for front and back-of-house staff. Today, independent restaurants can and should tap into those same tools–without the massive corporate budget. The result?

Technology 221

Technology Front of House Customer Service Back of House 221

Modern Restaurant Management

JANUARY 16, 2025

In 2023, a study carried out in Europe and North America took a much closer look at delivery sustainability. The results demonstrated that online consumers seek delivery services from providers committed to carbon-neutral processes. In the U.S., for example, farmers only export about 20 percent of their crops.

Sustainability 221

Sustainability Delivery Recycling Food 221

EATER

FEBRUARY 13, 2025

And, since there had been no power for over a week, almost everything in my refrigerator and freezer had to be disposed of. A lot of things feel different now. For starters, the house smelled like chemicals from all the burnt plastic and electronics in the air, and every surface was coated with a fine layer of ash.

Front of House 210

Front of House Back of House Waste Events 210

Modern Restaurant Management

AUGUST 24, 2021

With the right digital tools in place, restaurants can acquire and utilize better data to sell more food and transition the perception of marketing from a cost center to a profit center. The stately, longstanding finance executive who has never heard of TikTok will inevitably look at this plan and say, “Wow, no way.

Marketing 520

Marketing Social Media Download Back of House 520

Modern Restaurant Management

APRIL 9, 2025

AI-powered chatbots and ordering systems streamline customer interactions, speeding up service while maintaining a personal touch. What are some ways you suggest operators utilize tech tools to be more efficient and profitable? Most recently, he co-founded Sammy's Sliders with chef Sammy Gianopoulos.

Loyalty Program 251

Loyalty Program Franchise Franchising Fast Casual 251

Modern Restaurant Management

NOVEMBER 23, 2020

As restaurants face the challenge of creating safe, indoor environments for their employees and customers during the COVID-19 pandemic, indoor air quality has become a focal point given growing scientific evidence that the virus spreads through airborne transmission. Air Filtration.

Dine-in 558

Dine-in Technology Employee Relations Outdoor 558

Modern Restaurant Management

APRIL 9, 2024

Despite this optimism, less than one-third of operators currently utilize AI indicating untapped potential for technological integration within the industry. More than half of respondents (54 percent) expressed optimism about the positive impact of AI in the restaurant industry, according to a survey from Slang.ai. A promising 71.6

Customer Experience 481

Customer Experience Customer Service Technology Inventory 481

Modern Restaurant Management

SEPTEMBER 7, 2021

Thousands of businesses and more than one million people were left without power and forced to deal with the lingering effects of standing flood waters. Restaurant owners can use these tips as they prepare for severe storm weather and deal with power outages, floods, pest problems and many other severe storm impacts. Dry ice supplier.

Food Supply 485

Food Supply Food Safety Kitchen Safety Supplies 485

Modern Restaurant Management

MAY 5, 2021

And, while there are multiple points of waste throughout the food supply chain, imagine if it were possible to limit losses due to power outages. What would it mean for a restaurant’s bottom line to keep refrigerators, freezers, ice machines and display coolers running during power outages? Protection During Power Outages.

Food Supply 579

Food Supply Employee Relations Waste Leadership 579

Modern Restaurant Management

JULY 8, 2020

With the advancement of POS systems, restaurant staff were able to spend more time attending to guests and restaurant owners were able to gain powerful tools like data-driven insight, financial reports, customer relationship management, inventory tracking, and operations management. Our palms were sweaty from the excitement and anxiety.

Hospitality 520

Hospitality Technology Mobile Ordering Food Safety 520

Modern Restaurant Management

MARCH 3, 2022

Low-power IoT solutions, in particular, offer added benefits because they draw much less power than higher-price cellular or Wi-Fi-enabled solutions to transmit data, which means devices last longer without the need for replacement batteries, resulting in a lower total cost of ownership. “A penny saved is a penny earned.”

Food 530

Food Food Safety Customer Service Customer Experience 530

Modern Restaurant Management

FEBRUARY 9, 2021

Wage changes notwithstanding, the industry is seeing a continued evolution toward more tech-enabled management and optimization tools for worker staffing, scheduling, backfilling, and hiring all powered by the gig-economy (and "gig-trade" to an extent) and become less reliant on going the traditional hiring route.

2021 600

2021 Hiring Technology Social Media 600

Modern Restaurant Management

JUNE 8, 2021

While the law marks one of the most important victories for the rights of those with disabilities, much more can be done to accommodate this community with its ever-evolving needs, including utilizing advanced technology. Now, it is up to restaurants to embrace this technology and help build a more inclusive future. Embracing Innovation.

Technology 560

Technology Innovation Restaurant Law Customer Service 560

Modern Restaurant Management

AUGUST 28, 2024

Recent reports of possible portion-size discrepancies at Chipotle are a cautionary tale for brands, highlighting a few critical issues in the restaurant industry: consistently meeting customer expectations and the swift power of social media. What does the Chipotle situation say about the power of social media to keep brands in check?

Social Media 442

Social Media Loyalty Program Customer Service Customer Experience 442

Modern Restaurant Management

JANUARY 4, 2022

Utilizing customer intelligence makes it easier for brands of all types and sizes to identify who their best guests are and keep them coming back. As a result, concepts have the power to send out offers and promos to high-value guests, encouraging them to come in more often or stop by at certain times.

Point of Sale 539

Point of Sale Customer Service Email Marketing Website Management 539

Modern Restaurant Management

MAY 11, 2022

Accurate inventory management is crucial to running a successful business because it directly impacts a company’s bottom line and is key to maximizing profits. Having an accurate handle on inventory enables a business to become more resilient and know what they can sell and when they can sell it, helping mitigate out-of-stock scenarios.

Inventory 547

Inventory Management Management Food Supply 547

EATER

APRIL 30, 2025

In the Top Chef episode Pickle Me This, which aired on April 17, host Kristen Kish, in power clashing greens, announces that two teams of chefs must go head to head in creating an all-pickle dinner. Top Chef contestants often have to create meals utilizing an ingredient thats in the culinary zeitgeist.

Back of House 272

Back of House Influencer Menu Serving 272

Modern Restaurant Management

JANUARY 25, 2021

By utilizing motorized awnings and pergolas instead of static structures, restaurant owners can retract awnings or tilt pergola slats when the weather is beautiful so diners can enjoy the day. It makes sense that customers are wary of the indoor dining experience right now. Bar Louie, Indianapolis.

Outdoor 530

Outdoor Technology Customer Experience Dine-in 530

Modern Restaurant Management

MARCH 11, 2025

Digital not only powers seamless experiences but also unlocks guest data that can elevate hospitality across all touchpoints, both digital and in-person. Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines."

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

JULY 22, 2024

The cost of powering up restaurants’ air conditioning enterprise-wide—on top of inflation, the high price of staples like meat, and staff salaries—can dilute their financial strength at a time of significant growth. The temperature is so oppressive that employees immediately crank up all the air conditioning units.

Equipment 493

Equipment 2024 Point of Sale Waste 493

Modern Restaurant Management

MAY 21, 2024

Specialty coffee is still a powerful draw, with 80 percent of respondents ordering specialty beverages from coffee shops. Rethinking Beverages The typical drink upsell—soft drinks and coffee or tea—has decreased over the past few years as customers increasingly eat restaurant food at home.

Beverage 493

Beverage Fast Casual Seasonal Menu Customer Experience 493

Modern Restaurant Management

OCTOBER 3, 2023

Ray Kroc, McDonald’s Founder/Fast Food Innovator, said it best, “Look after the customer and the business will take care of itself.” ” This business is all about people. You have to be able to adapt, evolve and ignite areas of the business with customers always being at the forefront of decisions being made. The takeaway.

Social Media 443

Social Media Customer Experience 2009 Customer Service 443

Modern Restaurant Management

JULY 16, 2024

. "Top performers are personalizing and using data to segment their customer database," Kristin Lynch, Senior Director of Restaurant Strategy for Paytronix Systems. "They "They are differentiating, delivering an emotional connection and recognizing their most valuable customers." welcome reward, birthday reward, segmentation).

Innovation 492

Innovation Loyalty Program Email Marketing Customer Experience 492

Modern Restaurant Management

FEBRUARY 7, 2023

” noises chirping from veritable command centers of tablets in restaurants throughout the country have become a ubiquitous symphony thanks to the staying power of third-party delivery apps offering unparalleled convenience and accessibility to consumers. Let your compassion and preparedness shine.

Delivery 492

Delivery Front of House Back of House Fine Dining 492

Modern Restaurant Management

MARCH 30, 2021

In addition, restaurant owners will now be able to utilize all tips earned from service staff to redistribute this income amongst the entire operating team. Labor Department have sparked sharp contrasts among restaurants and industry labor advocates alike. An answer lies in the world of workforce optimization.

Tip Distribution 520

Tip Distribution Front of House Technology Back of House 520

Modern Restaurant Management

APRIL 11, 2024

The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment. The key lesson both establishments teach?

2024 473

2024 Customer Experience Compost Loyalty Program 473

Modern Restaurant Management

MAY 14, 2025

Utilizing available lifting aids. However, the restaurant industry can present significant safety hazards for employees. An unsafe work environment is a leading cause of injury and illness in restaurants. If you're looking to create a safer work environment in your restaurant, you've come to the right place.

Kitchen Safety 221

Kitchen Safety Food Safety Equipment Training 221

Modern Restaurant Management

APRIL 4, 2023

The solution: workforce management (WFM) platforms that enable intelligent automation through the power of artificial intelligence (AI) to help increase workforce efficiency and productivity while optimizing labor processes and costs. The latest WFM technologies utilize artificial intelligence to solve these problems.

2023 419

2023 Customer Experience Restaurant Law Communication 419

Modern Restaurant Management

SEPTEMBER 8, 2023

This includes maintaining good communication between different departments, utilizing visual aids and signage to reinforce important messages, conducting regular meetings to discuss food safety initiatives, and encouraging employees to report any food safety concerns or near misses they may encounter.

Food Safety 520

Food Safety Allergens Food Audits 520

Modern Restaurant Management

APRIL 15, 2021

COVID-19 hit and then, because we had to close our properties or suddenly utilize only 25 percent of the space, we had more staff than we could use. We blamed the extraordinarily low unemployment rate of 3.6 Employees could pick and choose because there were far more jobs available than people to fill them. But where are they?

Social Media 531

Social Media Training Recruiting 2019 531

Social Hospitality: Restaurants

SEPTEMBER 27, 2023

The right photos have the power to sway customer opinions in a matter of seconds, both positively and negatively. Brands will utilize green to portray freshness and natural appeal for their food products. As such, carefully consider every image your brand puts out online or in print. This is why brand photography is so important.

Social Media 436

Social Media Email Marketing Uniforms Sourcing 436

Modern Restaurant Management

SEPTEMBER 8, 2021

Throughout the pandemic, many restaurants have faced the challenge of restoring trust and assuring guests they’re doing everything in their power to keep them safe and healthy. The pandemic has made it clear: restaurant guests demand cleanliness, and this new emphasis is here to stay. Communicating Cleanliness.

Kitchen Safety 489

Kitchen Safety Employee Relations Communication Point of Sale 489

Modern Restaurant Management

JULY 5, 2023

This article explores how QSRs can harness the power of technology to enhance operations, deliver more engaging experiences, reduce costs and increase profitability. This trend is primarily driven by advancements in point of sale (POS) systems and the availability of white label, plug-and-play online ordering systems.

Hospitality 449

Hospitality Customer Experience Customer Service Loyalty Program 449

Modern Restaurant Management

DECEMBER 28, 2023

But AI powered technologies are not limited to kitchen operations. Moreover, predictive analytics and machine learning algorithms are being utilized for demand forecasting, effectively minimizing food waste and optimizing inventory management. AI in Restaurants Recent data highlights the big significance of AI in the restaurant sector.

2024 309

2024 Dietary Restrictions Customer Experience Customer Service 309