ChowNow

JUNE 12, 2024

In today’s competitive restaurant landscape, your online presence is more than just a digital storefront; it’s your direct line to hungry customers eager to place a takeout order, make a reservation, or discover their next favorite local dining spot. Let’s dive in!

Ordering 78

Ordering Dietary Restrictions Online Ordering Food Order 78

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. Online ordering - Ditto.

Design 397

Design Mobile Ordering Online Ordering Social Media 397

Mad Mobile

FEBRUARY 5, 2024

Whatever the size of your operation, a tableside ordering system can help—it’s certainly not a tool for just large corporate restaurants. In fact, surveys show that 56% of people dine out at least twice a week! Implementing a tableside ordering system like CAKE from Mad Mobile can reshape how you run your business.

Ordering 52

Ordering Fast Casual Mobile Ordering Customer Service 52

The Rail

APRIL 11, 2024

By Eric Tress, Contributor If you are looking for an excellent tool to increase your restaurant’s reservations, email marketing is an effective advertising tool you should consider. People are always looking for popular eateries and unique menu items to try when looking to eat out. However, this can be very slow going.

Email Marketing 52

Email Marketing Reservations Marketing Loyalty Program 52

Culinary Cues

JANUARY 20, 2024

There’s a reactionary movement that I keep seeing in restaurants; a movement that assumes the answer to the restaurant bottom line is to take more and give less or give too much to justify raising prices. This is compounded when a restaurant doesn’t even take bread seriously. Help them out. Do it right!

Fine Dining 392

Fine Dining Food Truck Back of House Pricing 392

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. Reading Time: 5 minutes.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

7 Shifts

AUGUST 26, 2024

Working in a restaurant is unlike any other job out there. Let’s take a look at some of the aspects of restaurant work that make it unique. Even if you work in an upscale establishment that takes reservations months in advance, you still don’t know what kind of customers you’ll get on any given night.

Fast Casual 370

Fast Casual Front of House Back of House Customer Experience 370

Lavu

JANUARY 31, 2020

Dining out is no exception; customers are seeking restaurants that integrate the latest reservation technology. It’s no secret that the day-to-day activities are moving at a fast pace, and the ease of online reservation tech is seductive to the modern customer. . If so, check out Bookenda. Is your restaurant in Canada?

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. Reading Time: 5 minutes.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

7 Shifts

OCTOBER 23, 2020

In an era when enabling online ordering is essential to running a restaurant, having an online presence for your restaurant is critical. Cons: Creating your website can take up a lot of time out of your busy schedule. With so many website designers and developers out there, how do you know whom to trust?

Website Management 370

Website Management Online Ordering Hiring SEO 370

Culinary Cues

APRIL 22, 2024

It only takes a few seconds to move from being a “go along for the ride” consumer to feeling screwed. Grocery stores try to eliminate cashier positions (yes, I know how hard it is to find help) and opt for self-check-out but do so without lowering prices. Bread has always been a given. Great hospitality is common sense.

Consumer Goods 286

Consumer Goods Pricing Customer Experience Hospitality 286

Modern Restaurant Management

JULY 3, 2024

Ensure that your site is intuitive and easy to navigate, with clear menus, contact information, and reservation options readily accessible. To cater to the growing demand for convenience, consider integrating online ordering and reservation systems into your website.

SEO 195

SEO Website Management Online Ordering Mobile Ordering 195

Modern Restaurant Management

JULY 17, 2024

How People Feel About Voice AI Technology When asked how consumers felt about AI-enabled voice technology to automate drive-thru order-taking, 45 percent of respondents reported "not liking the idea of it." " This marks a slight improvement from last year, where 47 percent of respondents expressed the same sentiment.

Customer Experience 188

Customer Experience Customer Service Loyalty Program Technology 188

Culinary Cues

FEBRUARY 10, 2024

The tables are full, and he is having a difficult time keeping up but makes a mental note to address that once the dining room clears out. Suddenly, he remembers the cobwebs and thinks: “I’ll take care of that in the morning”. Seek out the details and then prioritize corrective action. It’s never too small to worry about.

Uniforms 363

Uniforms Small Business Dine-in Training 363

Modern Restaurant Management

MAY 17, 2022

Nine out of 10 people who own a smartphone use it for information regarding their location, which allows vendors to access relevant and timely data in a nonintrusive way. Promote Online Ordering and Reservations. Restaurants can also offer customers a pre-order option during the reservation process.

Marketing 212

Marketing Mobile Ordering Online Ordering Customer Experience 212

Deliverect

AUGUST 15, 2020

They might be at home on a laptop, out and about on their smartphone, or using a third-party delivery service. That’s why choosing the right ordering partner is a key decision for restaurateurs. Online ordering is growing rapidly to the point where today if your restaurant isn’t online, you are missing out on a massive revenue stream.

Ordering 78

Ordering Mobile Ordering Online Ordering Website Management 78

ChowNow

JULY 17, 2024

These objectives should be considered as you build out each component of your operations plan. Server: Take orders, serve food and beverages, and provide customer service. Host: Greets customers, manages reservations, and handles seating arrangements ( Host job description ).

Operations 78

Operations Kitchen Safety Front of House Food Safety 78

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. It takes some of the guesswork out of things for hosts.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

FEBRUARY 3, 2022

Many operators also noted that the cost of implementing new health and safety measures – such as providing PPE for staff and upgrading their HVAC systems – was another major expense that wiped out any revenue gains in 2021. Reservations : Most operators are taking a hybrid approach to reservations.

Loyalty Program 194

Loyalty Program Online Ordering Cash Management Point of Sale 194

Modern Restaurant Management

JANUARY 18, 2023

In contrast, customers are entering 2023 with higher expectations for stellar experiences when they do choose to spend money on dining out. Soon, a server will not only be able to see a guest’s general preferences but also receive tailored food and drink upsell suggestions based on their prior orders. Personalization with Data.

2023 189

2023 Guest Recovery Email Marketing Back of House 189

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. So, to me, finding out that over a quarter of restaurants don’t have a website was a bit surprising. What can restaurateurs take away from the responses of their fellow operators?

2024 203

2024 Online Ordering Website Management 2023 203

Modern Restaurant Management

JUNE 16, 2022

As a result, the use of self-ordering kiosks and QR codes during the pandemic went up by 750 percent, with 77 percent of survey respondents saying they would prefer contactless ordering and payment once the pandemic ends. consumers being new to ordering meal delivery services (up from 47 percent in March 2021).

Online Ordering 188

Online Ordering Point of Sale Management Management 188

SpotOn

MAY 13, 2024

  From crafting a summer menu that celebrates seasonal ingredients to offering cool beverages can enhance customer loyalty, adapting to the busy season with innovative menu ideas and online ordering can set your restaurant apart. ” -Benson Wang, Cofounder of Palm House Hospitality Take SpotOn client Santé , for example.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

Modern Restaurant Management

DECEMBER 1, 2021

Henry is ready to order some dinner. He visits your restaurant’s app and orders his favorite dish on the menu. He receives an estimated wait time for his order of 45 minutes. As he is about to enter the restaurant, let’s consider the technology that he will encounter along his journey to pick up his order.

Technology 203

Technology Front of House Back of House Point of Sale 203

Modern Restaurant Management

DECEMBER 20, 2023

In order to achieve long-term success and build essential brand credibility, restaurants must cultivate meaningful experiences and relationships to help drive growth and expansion. According to research, the majority of customers are interested in ordering seasonal items. The industry is projected to reach $1.2

Customer Experience 197

Customer Experience Innovation Social Media Seasonal Menu 197

Modern Restaurant Management

APRIL 27, 2022

Get Ready for Reservations (or Don’t). The first big decision you need to make for any major holiday is whether or not you’re going to accept reservations. For example, by accepting reservations you’ll allow a select few parties to skip the wait, ensuring that they’ll have a great spot and a great time.

Management 212

Management Management Customer Experience Reservations 212

Restaurant Engine

AUGUST 23, 2023

Position your website to influence your customers’ orders and watch your sales rise. And third, it’s where customers can go to find out your location and your hours. It’s also essential because your restaurant website influences a customer’s order. People will often order more online than they would eat in your restaurant.

Influencer 52

Influencer Ordering Online Ordering Customer Experience 52

Modern Restaurant Management

FEBRUARY 4, 2022

Following are some of the major restaurant trends to watch out for in 2022. Restaurant staples such as plastic straws, plastic cups, lids, or take-home bags have people asking why those things are necessary. A ghost kitchen is a restaurant that only operates out of a kitchen with no dining space. Simplified Menus.

2022 218

2022 Customer Service Online Ordering Website Management 218

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

AUGUST 9, 2022

Luckily, those tools already exist, enabling restaurant owners to save money, expedite contactless set-up and payments, and even fulfill customer orders directly (no outside delivery app necessary) on platforms that stay in-line with the restaurant’s brand image. Special deals : Restaurants learn so much from a customer’s order.

Loyalty Program 201

Loyalty Program Mobile Ordering Kitchen Safety Online Ordering 201

SpotOn

JULY 22, 2024

A night out at a casual restaurant costs around $15 per person, according to Restaurant Business Online. While some fine dining restaurant concepts cater to more cost-savvy guests (especially during restaurant week ), many fine dining guests don’t consider price as the top concern when choosing the restaurant or ordering their meal.

Fine Dining 98

Fine Dining Casual Fast Casual Dine-in 98

SpotOn

JULY 15, 2024

The job description includes table management, managing reservations, and ensuring a stellar guest experience. Depending on the concept, the host or hostess might be assisting other restaurant staff or handling to-go orders. Post-pandemic, take-out and delivery through online ordering has only increased in popularity.

Seating 52

Seating Fine Dining Customer Experience Online Ordering 52

Restaurant Clicks

JUNE 30, 2021

Chinese food is one of those amazing meals that’s perfect for going out to eat but is also just as enjoyable to order in when you just want to stay at home or just don’t feel like cooking anything, and trust us, we know that feeling. Make a Reservation. Order Online. Order Online. Order Online.

Food Order 78

Food Order Ordering Food Online Ordering 78

Modern Restaurant Management

JULY 12, 2022

With deep roots in the restaurant industry, we’ve worked with our clients to test a number of strategies to take on Restaurant Week as an opportunity to attract new customers. Offer Easy Online Ordering. Consumer behaviors are changing rapidly, but there’s one thing you can count on: online ordering.

Loyalty Program 223

Loyalty Program Online Ordering Point of Sale Customer Experience 223

Restaurant Clicks

DECEMBER 9, 2021

Leave Manhattan and take a stroll through Brooklyn Heights. Enjoy a walk across the Brooklyn Bridge and check out classic brownstones. Whether you are looking for a boozy brunch with your girls or want to take the family out for quality pizza, you’ll find it in Brooklyn Heights. Make a Reservation. Order Online.

Online Ordering 114

Online Ordering Front of House Reservations Café 114

MBB Hospitality

DECEMBER 22, 2020

You can use social media advertising in so many ways to generate orders and buzz around your business and, even if you are just starting out, people use sites like Facebook and Twitter as an avenue to discover new places all the time. 2 Order Through Social Media. 3 Reserve Tables Through Social Media. 4 Post Fun Content.

Social Media 52

Social Media Ordering Advertising Reservations 52

Open for Business

SEPTEMBER 2, 2024

Figure out your net profit: Take your gross profit and subtract all other expenses (like rent, labor, and utilities). Understanding your restaurant’s costs Knowing the makeup of your restaurant’s cost gives you a clearer picture—and understanding—of what you’re spending and the amount you actually take home.

Point of Sale 78

Point of Sale Seasonal Menu Customer Service Inventory 78