Modern Restaurant Management

NOVEMBER 1, 2024

When companies work independently, it often results in inaccuracies, inefficiencies, and confusion, as information and action aren’t streamlined between manufacturers, distributors, restaurants, and other points of sale. Although Taylor Farms has not detected E. While the E. The second priority is brand protection.

Supplies 419

Supplies Food Supply Point of Sale Communication 419

Modern Restaurant Management

OCTOBER 28, 2024

From personalized customer experiences to unlocking operational efficiencies, technology is the fuel driving the next era of restaurant success. Gone are the days when businesses could simply tack on point solutions as the budget allowed. They embraced digital transformation, consolidating their tech stack and streamlining operations.

Point of Sale 445

Point of Sale Customer Experience Technology 2024 445

Modern Restaurant Management

DECEMBER 9, 2024

Analyze Previous Holiday Sales Data Past sales data is invaluable when it comes to planning the upcoming season. A restaurant point-of-sale system holds historical data so you can see a detailed breakdown of how your restaurant sales performed during previous Christmas seasons.

POS 418

POS Seasonal Menu Point of Sale Customer Experience 418

ChowNow

JANUARY 23, 2025

Regular customers make up the backbone of any restaurants sales , but if you put a group of restaurant owners around a table, the conversation inevitably focuses on growth through new customer acquisition. Sales: 80% of sales typically come from 20% of clients. Software Development: 80% of bugs often result from 20% of the code.

2025 195

2025 Loyalty Program Operations Email Marketing 195

Modern Restaurant Management

NOVEMBER 25, 2024

Recent experiments with pricing strategies, such as summer value promotions, yielded lukewarm results, leaving operators questioning the best approach to menu pricing. Faced with rising labor costs and increasingly price-sensitive customers, restaurant brands are exploring new ways to balance profitability with consumer expectations.

Pricing 446

Pricing Food Airlines Point of Sale 446

Modern Restaurant Management

DECEMBER 26, 2024

While corporate travel is expected to pick up, helping offset a predicted slowdown in leisure spending, the broader hospitality sector must grapple with economic and operational risks. restaurants broke records with projected sales of $1.1 Additionally, labor shortages remain a critical pain point, driving up wages across the industry.

2025 418

2025 Management Management Insurance 418

ChowNow

APRIL 15, 2025

Think of them as your restaurants vitals: they help you monitor the health of your business in real time, so you know where to adjust operations before problems become expensive. Lets dig deeper into the 11 Key Performance Indicators every restaurant operator should track and know.

Operations 195

Operations Email Marketing Point of Sale Online Ordering 195

Modern Restaurant Management

JANUARY 24, 2025

Sales of induction stoves are on the rise in the U.S., representing 18 percent of sales in 2023. The courses includes foundational knowledge on emerging green technologies, strategies for waste reduction, and operational efficiencies that align with sustainability goals.

Sustainability 448

Sustainability Food Equipment Design 448

Modern Restaurant Management

DECEMBER 27, 2024

Go digital for increased loyalty and sales. Winning restaurant brands have two things in common in this environment: digital transactions account for a majority of overall sales and they’ve won over the still-buying younger generations. In 2024, restaurant traffic slowed while price sensitivity grew. Recurring customers.

2025 471

2025 Point of Sale 2024 Customer Experience 471

Modern Restaurant Management

JUNE 27, 2025

Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

ChowNow

JUNE 12, 2025

A lot of operators still might not do it, though, either because they underestimated how important it really is, or they felt overwhelmed by the math it takes to get accurate numbers. Knowing how to cost a dish is one of those “absolutely must-have” skill sets for restaurant owners. It’s just part of the job.

Operations 195

Operations Food Supply Seasonal Menu Pricing 195

Goliath Consulting

OCTOBER 16, 2024

Building an integrated tech stack is essential for independent restaurants that want to streamline operations and improve customer service. Core Elements of a Restaurant Tech Stack: Point of Sale (POS) Systems: “The POS is the heart of the restaurant’s tech stack, as it needs to talk to every other system,” says Deliverect.

Operations 150

Operations Loyalty Program Front of House Online Ordering 150

Modern Restaurant Management

FEBRUARY 24, 2025

Beyond the immediate lost revenue from empty reserved tables, these missed bookings disrupt carefully planned kitchen and staffing operations. Businesses can now utilise reservation platforms that seamlessly integrate booking, point-of-sale (POS), and customer management systems.

Book 385

Book Reservations Communication Customer Experience 385

Modern Restaurant Management

JUNE 9, 2025

” As a business operator who works with data daily, I decided to test that idea the hard way: could I use GPT to create consistent, integrated operational reports across multiple store locations…without a formal data layer? My advice to restaurant operators: AI can be a powerful partner. Copy, paste, prompt.

Waste 407

Waste Point of Sale Demo Operations 407

Modern Restaurant Management

APRIL 1, 2025

The impact of tariffs are top of mind for many restaurant operators and a cause for anxiety. According to The Distilled Spirits of the United States (DISCUS), the most recent timeline regarding alcohol products calls for: April 2 : The U.S. The EU could also impose tariffs on additional categories of U.S. spirits and wines.

Bar 282

Bar Point of Sale Consumer Goods Back of House 282

Modern Restaurant Management

OCTOBER 1, 2024

Bar and restaurant operators often face tough dilemmas, ranging from the daily question, “Should we be mixing more drinks or turning more tables?” With today’s technology, bar and lounge operators can have the best of both worlds. This question often stymies operators eager to increase revenues.

Bar 449

Bar Operations Back of House Front of House 449

Culinary Cues

MARCH 10, 2025

Every cook, at least every serious cook, seems to want to work in one of those exceptional fine dining or cutting-edge experimental operations that are depicted in shows like Chefs Table or The Bear. But is this the best way for a young cook to set the stage for a long, successful career in the kitchen?

Hotels 376

Hotels Fine Dining Seasonal Menu Healthcare 376

ChowNow

FEBRUARY 12, 2025

Whether youre an independent operator or part of a small chain, visibility is everything. Now, lets start with the first step every restaurant operator should take when launching a marketing campaignknowing their market inside and out. Thats why a strong marketing strategy is the key to staying ahead.

2025 195

2025 Marketing Email Marketing Operations 195

Restaurant Business

JUNE 20, 2025

Restaurants less so How the owner of Krystal and Logan's Roadhouse makes it work Financing Olive Garden sales surge on delivery and free take-home meals Same-store sales rose 6.9% Same-store sales at the Italian casual-dining chain spiked 6.9% same-store sales decline in the same quarter a year ago.

Delivery 241

Delivery Fast Casual Leadership Point of Sale 241

Modern Restaurant Management

JUNE 30, 2023

” This was both a technology and operational fail due to lack of proper testing/QA and employee training. One of Merriam-Webster’s definitions for orchestration is “to arrange or combine so as to achieve a desired or maximum effect.” It’s not enough just to contain it for transport.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

Modern Restaurant Management

JULY 3, 2025

Crafted vs. Cobbled Oftentimes owners will piece together point solutions to manage a variety of tasks. They might get a point of sale (POS) tool, a payroll tool, an inventory tool and a scheduling tool, then try to patch them all together. So, how do you get there? Simplification is the answer, and technology can provide it.

Point of Sale 221

Point of Sale Restaurant Law Technology Management 221

Modern Restaurant Management

DECEMBER 18, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. So much data is generated at every point within a restaurant, whether fast casual or fine dining. For the first part, click here and for the second part, click here.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

OCTOBER 18, 2024

percent sales increase by 1.5 percentage points to 3.8 percent rise in prices means that sales growth may barely keep up with inflation. percent rise in prices means that sales growth may barely keep up with inflation. Although these expectations are in line with pre-pandemic growth rates, the projected 3.7

Operations 221

Operations Loyalty Program Fast Casual 2024 221

Modern Restaurant Management

APRIL 23, 2025

Serving alcohol is a fundamental part of many restaurant operations, but it also presents significant liability risks. In addition to ID scanners, point-of-sale (POS) system alerts can notify staff when a guest has reached a pre-set drink limit, helping to prevent over consumption.

Serving 377

Serving Restaurant Law Employee Relations Insurance 377

Modern Restaurant Management

MAY 27, 2025

In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years.

Insurance 282

Insurance Document Employee Relations 2023 282

Modern Restaurant Management

JULY 10, 2025

Restaurant expansion is an exciting milestone, but it brings a hidden risk: as you grow, your team culture and operational standards can get lost in translation. Before diving into handbooks and standard operating procedures (SOPs), use training to build excitement and knowledge around what makes your food or service stand out.

Training 251

Training Loyalty Program Uniforms Franchise 251

Modern Restaurant Management

JUNE 17, 2024

” Those words from Katherine Pendrill, Senior Manager, Content Marketing at TouchBistro, should be quite telling for restaurant operators as they point out the opportunity that exists to reach a valuable audience. For instance, Gen Z was driving the recent increase in takeout/delivery sales. average of 43 percent.”

Operations 473

Operations Loyalty Program Mobile Ordering Consumer Goods 473

Modern Restaurant Management

MAY 2, 2025

With 70 percent of operators struggling to fill job openings and 45 percent reporting they don’t have enough staff to meet customer demand, according to the National Restaurant Association. These technologies help streamline operations, lighten the workload for staff, and create a better experience for both employees and customers.

Technology 251

Technology Mobile Ordering Front of House Back of House 251

Modern Restaurant Management

DECEMBER 31, 2024

Read on for predictions from industry insiders that include chili crunch, black limes, newstaglia, stealth health, and elevated snacking. Culinary and Cocktail Trend Forecasts Kimpton is returning with its annual Culinary + Cocktail Trend Forecast highlighting predictions from its global team of restaurant and beverage talent.

Beverage 450

Beverage 2025 Fine Dining Guest Recovery 450

The Rail

MARCH 31, 2025

It ensures process consistency and simplifies operations across multiple sites. Operations at Multiple Locations Technology makes managing numerous locations easier in many ways: Centralized Management Systems: Managers can manage multiple locations from one platform. This ensures optimal stock levels regardless of location.

Technology 130

Technology Management Management Operations 130

Modern Restaurant Management

JANUARY 16, 2025

While this helps lower their carbon footprint, a good portion of all those produced goods must be moved from point A to point B. While this helps lower their carbon footprint, a good portion of all those produced goods must be moved from point A to point B. In the U.S.,

Sustainability 251

Sustainability Delivery Food Recycling 251

Modern Restaurant Management

MAY 30, 2025

billion transactions and $67 billion in sales in 2024. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

MAY 23, 2025

POS Vendors Point-of-sale (POS) systems play an obviously foundational role in daily restaurant operations, making them a prime target for hackers looking to do damage. Upon activation, the malware automatically locks POS systems, bringing operations to a halt for dozens or even hundreds of restaurants. Also rising?

Online Ordering 282

Online Ordering POS Small Business Employee Relations 282

Restaurant Business

JUNE 17, 2025

In-store sales at convenience stores hit a record $335.5 When it comes to value , three-quarters of c-store consumers said made-to-order food at c-stores is a good value, up 13 points from last year. And fast-food customers Convenience-store foodservice grew 5% last year and is expected to jump another 5.7% By Heather Lalley on Jun.

Food 275

Food Fast Casual Leadership Loyalty Program 275

7 Shifts

FEBRUARY 8, 2024

Restaurants of today are infused with technology in many new ways, and it’s making a difference. A full 55% of consumers consider takeout and delivery essential to their restaurant experience. Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. Try 7shifts for free.

Management 367

Management Management Operations Mobile Ordering 367

Modern Restaurant Management

JULY 27, 2021

Restaurant technology adoption has accelerated throughout the pandemic, shifting digital tools from futuristic nice-to-haves into critical components of day-to-day operations. Point of Sale (POS) systems have traditionally been the restaurant’s technological centerpiece, connecting guests, servers, and food through transactions.

Front of House 609

Front of House Back of House Loyalty Program Customer Experience 609

ChowNow

MARCH 27, 2025

Without KPIs, spotting inefficiencies in your workflow is nearly impossibleleaving you without the data needed to make informed decisions and grow your online sales. How to improve it Streamlining kitchen operations is key to reducing prep time. This eliminates the chance of human error and ensures orders move straight to the kitchen.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195