Modern Restaurant Management

MAY 24, 2021

Over the past year, the pandemic pushed restaurants into survival mode, forcing them to pick up alternative revenue streams to stay afloat. Restaurant owners had to become creative to stay in business and provide value to their surrounding communities. The Rise of Meal Kits. Implementing Meal Kit Service.

Point of Sale 204

Point of Sale Mobile Ordering Customer Service Social Media 204

7 Shifts

JUNE 4, 2021

Business is often a game of numbers, and restaurants are no exception. And while you may not picture a restaurant manager or worker parked at a desk to work, it's a huge part of restaurant management. Let's plug some numbers into that equation to see how it may look in your restaurant. What is restaurant labor cost?

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

FEBRUARY 8, 2023

There have been a lot of discussions and opinions swirling around after Rene Redzepi announced the closure of Noma , arguably one of the top restaurants in the world. While Noma’s run as a Michelin restaurant is now at an end, there are many reasons why it doesn’t spell the end of fine dining cuisine as we know it.

Fine Dining 198

Fine Dining Technology Front of House Sustainability 198

Modern Restaurant Management

MARCH 29, 2024

With spring's arrival, I find myself reflecting on the myriad of challenges facing the restaurant industry. Analyzing and Optimizing Your Menu One of the first steps in spring cleaning your restaurant business is to take a hard look at your menu.

Online Ordering 110

Online Ordering Innovation Events Customer Service 110

Modern Restaurant Management

JULY 5, 2023

The quick service restaurant (QSR) industry is currently experiencing a trend of commoditization, with low barriers to entry and a standardized set of features offered by most restaurants. Virtual hospitality could also lead to more streams of revenue.

Hospitality 180

Hospitality Customer Experience Loyalty Program Customer Service 180

Modern Restaurant Management

DECEMBER 14, 2021

While restaurants continue to mitigate impacts caused by COVID-19, many have pivoted and found new ways to redefine the dining experience. Some have even developed lucrative new business models that they will continue to apply and scale in 2022. And many will continue to do so in new ways. Growth of New Business Models.

2022 204

2022 Employee Relations Outdoor Fast Casual 204

Restaurant365

NOVEMBER 5, 2021

While these types of kitchens have always been a feature of the restaurant industry, new trends in food service have led more owners and operators to consider adding them to their business model. Some food businesses, such as food trucks, caterers, or pop-up restaurants, may not have a full-time physical kitchen space.

Kitchen Safety 148

Kitchen Safety Food Truck License Food Safety 148

Modern Restaurant Management

AUGUST 18, 2020

Beyond just ensuring consumer health and safety , restaurants now reopening to the public need to create new marketing, entertainment and advertising strategies for incoming customers—especially now that live music could be unsafe, and just playing songs on a speaker might not be enough. Engage Consumers Even After They Leave.

Entertainment 180

Entertainment Social Media Sports Advertising 180

Modern Restaurant Management

MAY 3, 2024

Keeping health and wellness top of mind, consumers are increasingly choosing mocktails and other non-alcoholic drinks at restaurants and at home. Adults 18+ specific questions about non-alcoholic beverages to help inform restaurants, retailers, event planners, and food and beverage firms with business strategies.

Menu 88

Menu Fast Casual Beverage Social Media 88

Sculpture Hospitality

AUGUST 31, 2020

The manager of your restaurant or bar plays an essential role in the success of your business. They ensure you don’t overspend, that food and beverage inventory is managed properly and they come up with ideas that bring in new revenue streams.

Inventory 147

Inventory Bar Management Management 147

Modern Restaurant Management

JULY 28, 2021

The federal minimum wage may soon be $15 an hour: Here are three ways restaurants can leverage tech to minimize the impact on revenue and employee retention. The increase will likely be phased in over four years, but the impact will be immediate for restaurants which are already struggling due to the COVID-19 pandemic.

Mobile Ordering 198

Mobile Ordering Online Ordering Retail Customer Experience 198

7 Shifts

MARCH 27, 2020

Fortunately, there are things that restaurateurs can do to mitigate revenue loss now and prepare their businesses for success after the storm has passed. We’ve created this COVID-19 restaurant closure guide to help restaurateurs like you navigate these difficult times. Ask yourself: Can your business survive without generating revenue?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

JULY 13, 2023

In the ultra competitive landscape of bars and restaurants, providing unique and unforgettable experiences for your patrons is crucial. Attract New Customers One key to attracting new customers is to stand out from the other bars in the area. Retain Regulars Regular customers are the backbone to any bar or restaurant.

Sports 88

Sports Social Media Customer Experience Entertainment 88

ChowNow

FEBRUARY 14, 2024

More and more restaurants are launching their own websites, mobile apps, and online ordering channels. So much so that diners go out of their way to order directly from restaurants they love. We’re always looking for new ways to help restaurants get more from their online ordering and boost their revenue streams.

Website Management 78

Website Management SEO Mobile Ordering Online Ordering 78

Modern Restaurant Management

OCTOBER 6, 2020

In fact, restaurants have become one of the most successful ways for retailers to stand apart. Restaurants faced new competitors. Then the pandemic hit and the industry faced a new reality where 85 percent of independent restaurants could close by the end of 2020, according to the Independent Restaurant Coalition.

Mobile Ordering 198

Mobile Ordering Customer Service Food Safety Small Business 198

Modern Restaurant Management

AUGUST 5, 2021

The restaurant industry took the brunt of the pandemic’s economic and societal impact and is now being asked to respond to the permanently changed consumer landscape. It’s not enough just to recover, retail and specifically restaurants and the food industry are compelled to pivot, adapt and create a model that will endure.

Food Truck 216

Food Truck Retail Mobile Ordering Food Safety 216

Modern Restaurant Management

FEBRUARY 25, 2021

More than 90 percent of restaurants have made, or plan to make, investments in kitchen automation technology, according to a report from Square that looks at the future of restaurants and retail. “Restaurants are embracing new channels for customers to interact with their business, effectively meeting them wherever they are. .

Social Media 158

Social Media Retail Website Management Online Ordering 158

Modern Restaurant Management

FEBRUARY 9, 2021

Outside of adapting new technologies to tackle ordering and delivery, one area that is evolving and showing great promise is in the war for talent. With this wage increase, and the elimination of the tipped minimum wage, the restaurant industry will be forced to compete for talent by offering higher wages and more comprehensive benefits.

2021 240

2021 Hiring Technology Social Media 240

Restaurant Engine

MAY 8, 2024

billion users , Instagram is one social platform you want to use often and strategically for your restaurant. tweet this) What’s more, “Nearly 50% of diners report visiting a restaurant for the first time after seeing it pop up in their social feeds.” Restaurant Web Design, Made Easy. Are you looking to be “Instafamous?”

Social Media 52

Social Media Online Ordering Food Order Influencer 52

Modern Restaurant Management

JULY 12, 2022

As Restaurant Week is returning across the country, and with that also comes fresh opportunity as diners are returning to restaurants with excitement and new expectations. Restaurants continue to face labor and supply chain issues, plus rising food costs. And that’s not different during Restaurant Week.

Loyalty Program 223

Loyalty Program Online Ordering Point of Sale Customer Experience 223

Modern Restaurant Management

NOVEMBER 13, 2023

As point-of-sale (POS) platforms exit the startup stage and developers begin looking for ways to generate increased revenue, many are turning toward processing fees for using their software. In the end, restaurants are left to navigate the taxes and frustrations that come from the added fees. These processing fees go all the way up to.99

Point of Sale 124

Point of Sale POS Back of House Customer Service 124

Modern Restaurant Management

FEBRUARY 27, 2023

Whether a restaurant wants to expand on its first location’s success or try a new type of venue entirely, opening a second location is a big decision. While most restaurant operators will seek outside funding to get the second location running, it still takes time for a unit to become profitable once the doors open.

Cash Management 190

Cash Management Point of Sale Inventory Email Marketing 190

Modern Restaurant Management

JANUARY 5, 2022

The 2020 COVID-19 pandemic and its echoing effects have heavily impacted the restaurant industry, and as a result it continues to experience many restrictions. The restaurant industry lost $240 billion in profits in 2020 , and in 2021 is projected to fall about $167.5 Restaurants Must Prepare For Continued Disruptions.

Technology 167

Technology Front of House Online Ordering Back of House 167

Modern Restaurant Management

JULY 7, 2022

When a food historian someday drafts a history of how the restaurant industry survived the pandemic, food delivery apps will arise as one of the heroes of that story. They accounted for more than 80 percent of all restaurant transactions during those days. Take it as a sign you need to better manage your new Invisible Guest volume.

Delivery 190

Delivery Customer Service Food Order Customer Experience 190

Modern Restaurant Management

APRIL 29, 2020

Although we live in a digital world, many restaurants feel an understandable reluctance when it comes to adopting new technology. To avoid falling behind the competition, forward thinking restaurants are embracing digital signage technology and taking full advantage of its invaluable capabilities to maximize their business profits.

Seasonal Menu 206

Seasonal Menu Customer Experience Customer Service Food Order 206

Modern Restaurant Management

MARCH 1, 2022

The landscape of the restaurant industry has changed forever due to Covid and the operational complexities that the pandemic introduced. It’s become clear that many of these changes are here to stay considering that they’ve created efficiencies, added new revenue streams, and guests like them.

Front of House 230

Front of House Loyalty Program Back of House Training 230

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. Personalization with Data. To meet their expectations, operators can use detailed, data-driven guest profiles.

2023 190

2023 Guest Recovery Email Marketing Back of House 190

EATER

MAY 2, 2023

Why restaurants — and customers — are signing on for memberships and subscriptions I have too many subscriptions. And now, restaurants near and far are practically begging me to sign up for even more memberships. At this point, I’m extremely hesitant to sign up for any new subscriptions, even from the restaurants I love.

Loyalty Program 84

Loyalty Program Social Media Customer Service 2022 84

Modern Restaurant Management

DECEMBER 22, 2020

Though recovery may take time, a new report confirms the strength of entrepreneurialism and grit of small business owners, including restaurants, who remain optimistic that their businesses will overcome any present and future obstacle with the right resources and preparedness. Diversifying revenue streams (35 percent).

Small Business 180

Small Business Cash Management Webinar Recruiting 180

Modern Restaurant Management

JUNE 26, 2020

One of the first groups of businesses to shutter was the food, restaurant and hospitality industry – an industry that relies on daily revenue from its patrons, those of which were now being mandated to quarantine and reside in their homes. Immediately, many restaurants pivoted their business model to adapt to this change.

Bar 180

Bar Front of House Back of House 2020 180

Modern Restaurant Management

APRIL 26, 2021

While we remain in the grey area, the state of the restaurant and hospitality industry is particularly unknown. Since many businesses in the industry had to pivot and reinvent their revenue streams, we can expect many restaurants to introduce new product lines and to continue to invest in technology.

Hospitality 190

Hospitality Presentation Outdoor Travel 190

Modern Restaurant Management

DECEMBER 21, 2021

As FSR’s Danny Klein recently said, “the industry has moved well past the ‘pivot’ stage and this worn-out idea of a new normal,” and is ripe for further transformation. It will be interesting to see the potential consumer blowback for forcing users to enter a new payment method.

2022 197

2022 Hospitality Brewery Mobile Ordering 197

Cheetah

JANUARY 13, 2022

Restaurants, retailers and airlines have been using loyalty programs to drive revenue for nearly three centuries. In response, we’re now seeing yet another evolution into modernized and technically savvy loyalty programs as an attempt to gain new customers and hold on to existing ones. . Benefits of Restaurant Loyalty Programs.

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Deliverect

JANUARY 18, 2021

Restaurants had to do whatever they could to survive. But for many full-service restaurants, bars, and other venues that are all about the in-house experience, that meant getting more creative. But something interesting happened when almost every restaurant was forced into using different channels to reach customers.

Delivery 145

Delivery Back of House Fine Dining Customer Experience 145

Modern Restaurant Management

MAY 5, 2020

While takeout and delivery revenue has more than tripled since 2014, reaching over $300B+ in 2019, demand for delivery services has skyrocketed as businesses shift to takeout and delivery-only models in response to COVID-19. “I know other restaurants are scrambling to try to set up services like DoorDash and UberEats.

Delivery 163

Delivery Management Management Customer Service 163

Modern Restaurant Management

APRIL 12, 2023

To learn more about the current state of restaurant investing, Modern Restaurant Management (MRM) magazine spoke with Uday Ahuja, Chief Investment Officer at RSE Ventures, who played a key role in investing and identifying/growing scalable consumer brands restaurant concepts including Momofuku, Milk Bar, Fuku, Bluestone Lane, and Magnolia Bakery.

Back of House 180

Back of House Customer Experience Retail 2024 180

Modern Restaurant Management

AUGUST 23, 2023

Restaurant loyalty programs are nothing new so what can restaurants do to stand out from the competition and better engage with guests to build relationships? Many are trying out subscription models to see if they can benefit restaurants and guests. What are examples of how a subscription model can work for restaurants?

Loyalty Program 167

Loyalty Program Customer Experience Customer Service Mobile Ordering 167