How Restaurants Evolve in the War for Talent in 2021 and Beyond

3 Min Read By Thor Wood

As we continue to move past the fallout from the pandemic there will be a growing reliance on technology within every aspect of the operation and companies can be ready to take advantage, but they must start now or be left behind. Outside of adapting new technologies to tackle ordering and delivery, one area that is evolving and showing great promise is in the war for talent. 

The seemingly never-ending battle to attract workers to open jobs is being driven by an overall smaller industry labor pool stemming from limitations in how companies are competing for and ultimately recruiting workers. As workers continue to depart food service in droves, a trend that picked up steam in 2020, heading to other industries such as food manufacturing, warehouse jobs, and even retail, where starting wages of $15-17 per hour in search of consistent income streams, complicating matters further are worker retention issues and turnover, and worker absenteeism which has become trickier in the wake of…