Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

Modern Restaurant Management

MAY 30, 2025

The report also includes additional key industry insights, including: Delivery sales and transactions increased industry-wide despite economic uncertainty: Kiosk as a channel is up 27 percent YoY and 49 percent since 2020, and mobile is up 21 percent YoY and 368 percent since 2020. billion in 2024 and is anticipated to rise at a CAGR of 3.74

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

MAY 18, 2020

Front-of-house restaurant safety roles such as food runners, busser, waiter and drink-making bartender may coordinate only with back-of-house lead to transport food to the table, clear plates, box food, refill water, retrieve drinks from bartender and reset tables. No point of sale? No problem.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Methodology: Grubhub took a look at order trends on its platform from January 1 – June 20, 2020, as compared to the same timeframe in 2019 to find the top items rising in popularity so far.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Modern Restaurant Management

DECEMBER 26, 2023

This past year saw the following trends: The Digital Revolution – In 2023, restaurants gravitated towards digitalization, embracing things like online ordering, mobile applications, and digital payment solutions. Food waste is a huge, expensive issue, with fresh foods often rotting on trucks during transport.

Dietary Restrictions 309

Dietary Restrictions Food Safety Food Supply Food Truck 309

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. sweepstakes that gives restaurant operators the chance to win a state-of-the-art mobile ordering system.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

MARCH 16, 2020

17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only. Retailers are working with both their suppliers and transportation providers to find paths forward to minimize disruption.” Faster than order in person at Taco Bell.

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

7 Shifts

JULY 12, 2024

Customers sit down, order from a menu, and are served by waitstaff. Cafes Cafes fall between full-service and quick-service restaurants because customers often order and pay at the counter, but they still provide some semblance of table service. They prepare food specifically for delivery through online orders.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. MenuDrive is offering free online ordering and CRM software, supporting internal or third party courier delivery for U.S. restaurants.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Social Hospitality: Restaurants

MAY 6, 2020

This invaluable partnership with JetBlue and United Airlines will ensure we can provide transportation to these fearless warriors at no additional cost.”. “We are fully mobilized and doing all we can to support as many people as possible during this difficult time.” Donations of all sizes are welcome and appreciated.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. They also have the choice of using the MarketConnect app to order and pick up from a designated shelf onsite, avoiding interactions and maintaining necessary social distancing.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

MAY 1, 2020

In Taiwan and South Korea, where restaurant dining rooms remained open during the pandemic, frequent users actually reported ordering more takeout and delivery. Providing fast and convenient food options is the name of the game, with casual, fast-casual and fast-food concepts making up 74 percent of third-party delivery orders in this study.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. SevenRooms launched Contactless Order & Pay, streamlining the in-restaurant ordering and payments experience for guests.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. Delivering Excellence. ” Supporting Local.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

MAY 7, 2021

Artwork inspired by the brand’s heritage transports guests to On The Border’s roots. On the ordering side, the brand improved its signage for to-go orders and is also planning to leverage technology with the rollout of a new online ordering system. to offer online ordering for Yogurtland guests.

Franchising 433

Franchising Franchise Sustainability Fast Casual 433

Modern Restaurant Management

AUGUST 2, 2021

Times are even tougher for 64 percent of nonprofits, 50 percent of entertainers/artists, 48 percent of small businesses in the transportation sector, and 43 percent of event planners. 63 percent of consumers say they are more comfortable ordering carryout or delivery than dining inside at a restaurant.

2021 450

2021 Point of Sale Equipment 2019 450

EATER

MAY 5, 2021

Even FastPass+, the complimentary system that allows guests to “reserve” spots in line in order to breezily board rides like Splash Mountain, is still paused, with queues operating first-come, first-served for the first time since the late 1990s — allowing for a level of park spontaneity we haven’t seen in years. Disney Dining. Kent Phillips.

Mobile Ordering 246

Mobile Ordering Hotels Reservations Outdoor 246

Modern Restaurant Management

DECEMBER 3, 2020

The new Subway catering platform will allow guests, particularly businesses, to make large orders for any occasion from participating Subway restaurants across the U.S. "An "ezCater's platform provides effortless online ordering and exceptional customer service." .” Subway on ezCater Platform.

Franchising 414

Franchising Franchise Catering Online Ordering 414

Focus POS

DECEMBER 3, 2019

Local suppliers eliminate the need for excess fuel and C02 emissions used for transporting products, so find vendors in your area, like local farmers, to team up with instead. This will save money and reduce the amount of transportation needed to get the food from the vendor to your restaurant. Shop Smart. Are you buying local?

Sustainability 128

Sustainability Transportation Mobile Ordering Point of Sale 128

EATER

JANUARY 9, 2025

Lille Allen/Eater This sturdy minimalist container is good for both pizza and the environment In Italy, you order a pizza and eat the entire thing yourself, right then and there. From what I gather, its that we love different things about pizza: its shareability, its ability to be reheated, and, most notably, its mobility.

Recycling 257

Recycling Transportation Mobile Ordering Consumer Goods 257

Modern Restaurant Management

NOVEMBER 19, 2019

Exclusive to the Chicago Roastery will be a bakery conveyor that has been designed by Starbucks to transport fresh baked goods from the Princi bakery on the second floor, to the Starbucks Reserve Coffee Bar on the main level. We want our delivery guests to know that we will provide their meal the way they ordered it and in a safe manner.

Delivery 322

Delivery Reservations Customer Experience Retail 322

Modern Restaurant Management

OCTOBER 18, 2019

"We have discovered that the value of decreasing food insecurity is more than just giving people food – it involves mobilizing people into a lifestyle of generosity.” " Guests use their cellphones to see all menu items, order and pay. . "While ” Burger Hero.

Waste 262

Waste Food Franchising Franchise 262

Lavu

NOVEMBER 1, 2023

You need to invest in reliable and easy-to-use delivery platforms that work well with your restaurant’s ordering system. In this digital age, ordering and delivering food online is becoming highly popular, and if restaurants have their own delivery system, they can get in on that action.

Delivery 167

Delivery Food Online Ordering Mobile Ordering 167

Social Hospitality: Restaurants

MAY 6, 2020

This invaluable partnership with JetBlue and United Airlines will ensure we can provide transportation to these fearless warriors at no additional cost.” “We are fully mobilized and doing all we can to support as many people as possible during this difficult time.” Donations of all sizes are welcome and appreciated.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Modern Restaurant Management

SEPTEMBER 10, 2021

” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. HnB develops other retail and restaurant brands, including Mobil truck stops. Arlington, TX.

Franchising 471

Franchising Franchise Food Fast Casual 471

Cheetah

APRIL 30, 2021

Since then, they have evolved into a crucial resource for any mobile kitchen operator, as well as for other food producers. Most commissaries today need to go beyond parking and electricity if they are to attract mobile kitchen businesses. But what is a commissary kitchen after all? Working alongside other food truck businesses.

Food Truck 147

Food Truck Food Supply Food License 147

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

The Restaurant Times

OCTOBER 29, 2021

For a mobile business like food trucks catering to multiple locations, it is relatively harder to keep everything clean and be eco-friendly. It is a better option to rely on local vendors to build a sustainable supply chain as opposed to getting raw materials transported from far-off places.

Food Truck 97

Food Truck Sustainability 2021 Food 97

Cheetah

MARCH 9, 2021

Transportation plays a vital role in any supply chain and especially in perishables. An inefficient transportation system can have costly and disruptive consequences for a business. Reading Time: 4 minutes. More than that, the right route optimization software can provide your business with these benefits: Save (a lot of) money.

Supplies 78

Supplies Transportation Customer Service Delivery 78

Cheetah

MARCH 9, 2021

Transportation plays a vital role in any supply chain and especially in perishables. An inefficient transportation system can have costly and disruptive consequences for a business. Reading Time: 4 minutes. More than that, the right route optimization software can provide your business with these benefits: Save (a lot of) money.

Supplies 78

Supplies Transportation Delivery Customer Service 78

Ken Burgin

AUGUST 3, 2021

How does the search work on a mobile phone? Parking and public transport access to the business is easy to find and close. It’s easy to order online for delivery or pickup – menu on familiar ordering platforms, easy to understand. Phone calls get through to someone who can help me straight away.

Online Ordering 78

Online Ordering Mobile Ordering Website Management Cash Management 78

Ken Burgin

AUGUST 3, 2021

How does the search work on a mobile phone? Parking and public transport access to the business is easy to find and close. It’s easy to order online for delivery or pickup – menu on familiar ordering platforms, easy to understand. Phone calls get through to someone who can help me straight away.

Online Ordering 78

Online Ordering Mobile Ordering Website Management Cash Management 78

Harbor Touch

OCTOBER 29, 2018

Mobile Payments. It is no point stating that beyond the use of credit cards and the payment of cash the restaurateur has got to incorporate the use of mobile payments into the operations of the business outfit. Mobile payments are speculated to be one of those areas that would be a top R & D project in the years to come.

Technology 60

Technology Mobile Ordering Transportation Customer Service 60

Restaurant Clicks

NOVEMBER 16, 2021

Regardless of what you order at Teo, you’ll be impressed by the overall quality of your feast as I was. Order Online. Here, I found familiar Mexican favorites along with weekend brunch and made-to-order guacamole. Order Online. Order Online. Make a Reservation. Lupe Tortilla. Multiple locations Visit Website.

Food Truck 143

Food Truck Airlines Online Ordering Reservations 143

Restaurant Engine

JUNE 23, 2021

Did you know that more than 60% of consumers in the United States say they order food for delivery once a week? Offer Online Ordering. Another way to boost your restaurant delivery profits is by allowing your customers to order online for delivery. Add Group Ordering Options. Today’s diners want convenience. tweet this).

Delivery 80

Delivery Online Ordering Loyalty Program Customer Service 80