Modern Restaurant Management

OCTOBER 17, 2019

The writer, speaker, leadership coach and 33-year veteran of Chick-fil-A, Inc., If I want to win the hearts of my customers, I want to Bet on Talent to deliver as opposed to technology, marketing or other priorities. For hourly workers, especially in the current job market, they can choose easier jobs.

Coaching 315

Coaching Leadership Book Customer Service 315

Modern Restaurant Management

MAY 7, 2021

It also continues its rapid growth internationally by adding franchise development deals for France, Morocco, Egypt, Kuwait, and Bahrain to its international market now totaling 64 stores. “It’s a very exciting time and we’re thrilled for new markets to experience our beloved handmade donuts in their own neighborhoods.

Franchise 433

Franchise Franchising Sustainability Fast Casual 433

Modern Restaurant Management

JANUARY 30, 2024

Sustainable restaurant expansion requires balancing excitement with patience and perspective. They research potential new offerings extensively, preparing thoroughly before launching rather than rushing to market. Sustainable restaurant expansion requires balancing excitement with patience and perspective.

Leadership 508

Leadership Small Business Hospitality Customer Experience 508

Modern Restaurant Management

MARCH 18, 2020

Sustainability? When taken to heart by leadership, they can inform business decisions, staffing choices and much more. And like in any game — be it basketball, a cook-off, trading the stock market, or branding — you’ll want to dictate the pace, not fall prey to reactionary response. Is it craft?

Marketing 412

Marketing Front of House Back of House Design 412

Modern Restaurant Management

MAY 13, 2025

The Leadership Shift: How to Adapt and Engage Gen Z in Hospitality Every generation faces its own set of stereotypes. If they struggle with teamwork, create structured moments for in-person engagement like pre-shift meetings, team check-ins, and leadership shadowing. And we’re all feeling the strain, of this, not just Gen Z.

Leadership 251

Leadership Hospitality Coaching 2024 251

Embrace the Suck

MAY 14, 2023

As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.

Leadership 221

Leadership Customer Service Customer Experience Website Management 221

Modern Restaurant Management

MAY 22, 2024

. "This transaction reflects Subway's long-term growth potential, and the substantial value of our brand and our franchisees around the world," said John Chidsey, CEO of Subway, adding that there are no anticipated changes to the company's leadership team, strategic focus or operating plans.

Front of House 471

Front of House Back of House Leadership Franchise 471

The Rail

APRIL 14, 2025

Whether for operations expansion, equipment upgrades, staff recruiting, or more marketing activity, growth calls for resources. By raising operating capacity, you can maintain efficiency while satisfying rising market needs. Good marketing plans raise awareness, build credibility, and increase revenue.

Small Business 130

Small Business Cash Management Social Media Consumer Goods 130

The Rail

MAY 30, 2025

Securing the Right Location While Navigating an Evolving Real Estate Market The physical space of your restaurant determines how it feels, who it attracts, and how efficiently operations run. Recruiting and keeping seasoned front-of-house and kitchen employees calls for careful handling of leadership, culture, and compensation.

2025 130

2025 Loyalty Program Seasonal Menu Front of House 130

Modern Restaurant Management

FEBRUARY 5, 2024

Highlights of The Big Game and National Pizza Day Ordering Predictions: 32 percent of diners say they plan to order from a local chain or independent pizzeria instead of a big chain—revealing the opportunity for small and mid-sized pizza restaurants to double down on marketing efforts for The Big Game and National Pizza Day.

2024 492

2024 Loyalty Program Food Order 2030 492

Restaurant Business

JUNE 5, 2025

I am proud of the progress we have made to date for the business and as a leadership team,” Tick said in a statement Thursday. “I Also on Thursday, BJ’s announced that CFO Thomas Houdek will resign on June 20 to take a new job outside of the restaurant industry.

Leadership 150

Leadership 2025 Fast Casual Franchise 150

Modern Restaurant Management

JULY 30, 2021

“As many companies look to create a new normal for employees, Church’s has chartered a course that focuses on sustaining our team members and securing the continuity of our business,” said Karen Viera, Chief People Officer for Church’s Chicken. with restaurant concepts in more than ten countries.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

OCTOBER 4, 2024

During our 40-plus years in the industry, many issues have come up, and here are some key things I learned as we developed a resilient, consistent mindset and strategies leading to growth and sustainability: 1. That means the owner must lead by example and make sure the managers manage the team with the same positive leadership.

Restaurant Law 419

Restaurant Law Customer Service Training Customer Experience 419

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. One great thing about the online delivery market is that it produces massive amounts of data. Marketing efficiency and effectiveness.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Hospitality Insurance Group

MAY 2, 2025

Initially, I was responsible for new and renewal business in the Rhode Island and Connecticut territories, during a time when market conditions in Rhode Island were becoming increasingly challenging. Connecting with the team on a leadership level has been one of the most rewarding parts of this journey.

Management 148

Management Management Insurance Leadership 148

Modern Restaurant Management

MARCH 12, 2021

MOD Pizza, a fast-growing QSR brand with nearly 500 locations and 10,000 MOD Squad members, is built on a bottom-up leadership approach. Restaurants should have a robust marketing strategy and strong online presence to attract new customers these days. ” Digital Communication Can Increase Customer Loyalty.

Mobile Ordering 493

Mobile Ordering Front of House Communication Online Ordering 493

Modern Restaurant Management

MARCH 11, 2025

Providing benefits like career development and on-the-job training is critical, especially as we continue our mission of serving thoughtful food that supports healthier, more sustainable living. Beyond logistics, the biggest transformation has been in leadership. The biggest shift? Efficiency and strategic outsourcing.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

SEPTEMBER 8, 2021

A recent survey found only 14 percent of employees around the world are confident in their CEO’s and management’s leadership regarding return-to-work policies. The digital signage market has seen exponential growth in the last year. Consider systems that help to minimize waste and maximize sustainability.

Kitchen Safety 489

Kitchen Safety Employee Relations Communication Point of Sale 489

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. Across European markets, Visa is investing to increase the number of digital payment acceptance devices within shops by more than 50 percent.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Perfect Daily Grind

OCTOBER 7, 2022

Some of India’s exporters are suggesting economic downturn in the two major coffee consuming markets have led to a recent decline in Indian coffee exports. In its September 2022 market report, the organisation says global exports of green coffee totalled 8.83 Nestlé commits US $1 billion to support sustainable coffee farming.

Sustainability 179

Sustainability 2022 2025 Events 179

Modern Restaurant Management

FEBRUARY 10, 2020

New GFI-commissioned data also released today reveals the size of the market opportunity on offer and shows that U.S. 58 of the top 100 restaurant chains are taking advantage of the plant-based market opportunity–even increasing their plant-based offerings from 25 to 50 percent of their menu, like Panera Bread plans to do.

Hospitality 460

Hospitality Food Consumer Goods 2019 460

Modern Restaurant Management

JANUARY 17, 2020

. "To further support our franchise development initiatives, we will be working with Lynette McKee– an industry expert with over 30 years of experience in franchising – to identify franchise partners in targeted international markets and leading U.S. Taco Bell Sustainable Packaging.

Franchise 341

Franchise Franchising 2020 Leadership 341

Modern Restaurant Management

SEPTEMBER 15, 2020

” Following his transitional leadership role at SALIDO and NAB, Chowdhury will focus his efforts on the Bowery Engine, an early stage direct investment and incubation company that previously supported SALIDO. Market Cafe is completely contact-less: guests scan and pay for all their items and leave.

Fast Casual 407

Fast Casual Casual Menu Mobile Ordering 407

Perfect Daily Grind

JUNE 13, 2025

The chain will fund coffee planting and processing upgrades, trade initiatives, and marketing support to grow China’s African coffee imports, currently valued at US $165 million. New York City, New York, US) Industry news Mon, 9 Jun – Ukrainian coffee market grows despite conflict challenges.

2025 91

2025 Point of Sale Café 2024 91

Modern Restaurant Management

APRIL 14, 2020

Hundreds of restaurants are already taking advantage of this offer in Cox markets nationwide, with presence in ads similar to this one from Pensacola that is running today. “Collectively, my leadership team has chosen to fight, and we want our franchisees to fight as well. “It is unbelievable how quickly things can change.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

FEBRUARY 1, 2024

We dig into the tremendous impact of meal delivery services in this thought leadership essay, providing fresh insights, strategic ideas, and views targeted at enhancing the restaurant industry's grasp of this transformational development. The Tech Frontier The importance of technology in meal delivery goes beyond order processing.

Delivery 251

Delivery Food Food Supply Customer Service 251

Modern Restaurant Management

JUNE 27, 2024

We have a world class leadership team in place to continue our momentum. In what ways has your background in music and marketing helped in your role as CEO? Music contains many leadership lessons…collaborating with teams, tapping into emotions, communicating compelling messages to the organization…just to name a few.

Franchise 251

Franchise Franchising Leadership 2003 251

Modern Restaurant Management

OCTOBER 22, 2020

The Multicultural Foodservice & Hospitality Alliance (MFHA), 4thMVMT, and PepsiCo announced a formal collaboration to provide leadership development and increase business ownership opportunities for Black people in the restaurant industry. million over the next five years to build and sustain the program. ” Delivering Jobs.

Franchise 385

Franchise Franchising Kitchen Safety Loyalty Program 385

Modern Restaurant Management

SEPTEMBER 24, 2024

"In my life, I had not experienced the kind of leadership at work that I wanted to emulate, so I had to ask myself what my values were and try to build my company around them," Wade stated. "I “If I had to put it into words, I guess I’d say that the company’s interest is sustainable profitability.

Communication 437

Communication Point of Sale Book Customer Experience 437

Modern Restaurant Management

FEBRUARY 28, 2020

Hunter sees potential for future expansion, but considers San Diego the ideal market for launch given its annual visitor count of 35.8 Today, as consumers are looking at not only what they eat, but where and how their food was brough to their table, the company is credited in leading the charge of sustainably raised animal products.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

MAY 12, 2020

As restaurants around the country look towards reopening, Edward Lee and Lindsey Ofcacek, director of The LEE Initiative are committed to helping reset the supply chains for farmers and restaurant operators who are committed to sustainable food. Dunkin' Sustainability.

Mobile Ordering 378

Mobile Ordering Online Ordering Food Order Hospitality 378

Perfect Daily Grind

MARCH 31, 2023

Ethiopian coffee authorities to host two lectures on market access and genetic diversity at 2023 Specialty Expo in Portland, Oregon. Dr. Adugna Debela Bote, Director General of the Ethiopian Coffee and Tea Authority will present the Ethiopian Coffees: New Market Systems Lead to New Access Opportunities lecture on 21 April.

2023 193

2023 Sustainability Education Agriculture 193

Modern Restaurant Management

MARCH 13, 2020

DRH is a strong platform and the company has solidified its position in a number of important markets. “Matt and I have been fans of Moe’s for a long time and were attracted to the unique brand personality, culture, leadership, vision for the future and unit-level economics.” Nathan's Teams with Kitopi.

Franchise 365

Franchise Franchising Customer Experience Customer Service 365

7 Shifts

JUNE 1, 2022

Advertised as a place for “uninterrupted private meetings between decision-makers and solution providers,” BITAC allows for several in-depth conversations between attendees and suppliers of equipment , furnishings, and technology needed to scale and sustain a restaurant business. Food Marketing Conference. Topics: Marketing.

2022 195

2022 Fast Casual Website Management Workshop 195

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” Tyga Bites Launches. .

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

AUGUST 14, 2020

The new Jeremiah’s Italian Ice locations are expected to be developed in new markets across Florida, Georgia, Louisiana, Mississippi, Alabama, South Carolina, and Tennessee. ” He adds that Pieology believes opening in China will also provide the company with a gateway for opening restaurants in neighboring Asian markets.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

MARCH 7, 2020

“We chose to partner with CAA-GBG because it is well known worldwide for its ability to help brands successfully expand into new segments, categories and markets. This farm has served as a successful model illustrating the place of vertical farms in the sustainable food movement.

Food 326

Food Food Supply Small Business Fast Casual 326