Modern Restaurant Management

OCTOBER 30, 2019

Finding the right general manager (GM) can be a challenging task, yet businesses that view investing in employees as an unnecessary expense often pay for it down the road. Ben Brock, restaurant operator and partner with 4Top Hospitality states, “It all starts with general managers. They set the bar for everyone else.

Management 333

Management Management Hiring Training 333

Modern Restaurant Management

DECEMBER 18, 2019

To thrive in this labor climate, it is essential that food service employers explore innovative ways to stand out among competitors to recruit and retain sharp, dedicated talent. This could mean providing clear pathways for promotions and leadership opportunities for employees seeking to move up within the business.

Recruiting 308

Recruiting 2018 Cash Management Beverage 308

7 Shifts

NOVEMBER 14, 2024

First, you must have a dedicated training plan for cashiers that covers using the POS system, handling payments, and managing customer queues to reduce wait times during peak hours. It’s also important to develop specific training for restaurant managers.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

Modern Restaurant Management

MAY 7, 2024

Employers are now expected to offer more than just a salary increase: Redefining the nature of work through flexible schedules, job sharing and in-house management pools has become essential. Implement management training programs for young talent to help fill future skill gaps and ensure the continuity of leadership.

Marketing 418

Marketing 2050 Recruiting 2024 418

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 397

Management Management Kitchen Safety Front of House 397

Embrace the Suck

MAY 14, 2023

As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.

Leadership 221

Leadership Customer Service Customer Experience Website Management 221

The Rail

APRIL 14, 2025

Whether for operations expansion, equipment upgrades, staff recruiting, or more marketing activity, growth calls for resources. Securing more resources guarantees that your restaurant can manage more demand without compromising quality, whether it comes to equipment upgrades, automation investments, or production facility expansion.

Small Business 130

Small Business Cash Management Social Media Consumer Goods 130

Culinary Cues

MAY 13, 2023

Each of those “departments” will require some level of unique kitchen management (sous chef) and specialists to support the uniqueness of function. Remember that being “the chef” will take you away from much of the day-to-day cooking, the adrenaline rush, and the team excitement that drew you to the kitchen in the first place.

Hotels 505

Hotels Point of Sale Cash Management Training 505

7 Shifts

SEPTEMBER 19, 2019

But restaurant management is the glue that holds it all together. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. What is Restaurant Management? For example, play a crucial role in sourcing candidates.

Management 284

Management Management 2019 Employee Relations 284

The Rail

JANUARY 8, 2025

Over 35% of restaurant owners say training food handler recruits is a major challenge, and its easy to see why. Finally, restaurant owners and managers need to lead by example. Ensuring Food Safety Food safety is the most obvious category to tackle, as foodborne illnesses affect 48 million people annually in the U.S.

Kitchen Safety 130

Kitchen Safety Food Safety Employee Relations Recruiting 130

Modern Restaurant Management

NOVEMBER 2, 2021

It started with an overhaul of existing branding, packaging and restaurant design for its national franchise stores and then followed with the recruitment of a seasoned senior leadership team. That team is charged with executing a multi-channel growth plan that is led by franchise store growth and development.

Franchise 450

Franchise Franchising Leadership Beverage 450

Gecko Hospitality

MARCH 19, 2025

The new Gecko Hospitality website is liveand so is the best recruitment journey youve ever experienced. We completely redesigned our digital platform to mirror the cutting-edge experiences our recruiting firm consistently provides. Ferociously streamlined support Need experienced hospitality managers who fit your company culture?

Recruiting 105

Recruiting Website Management Hospitality Franchise 105

The Rail

MAY 30, 2025

Recruiting and keeping seasoned front-of-house and kitchen employees calls for careful handling of leadership, culture, and compensation. Clear growth paths, inclusive management approaches, and training programs help to preserve morale and lower turnover.

2025 130

2025 Loyalty Program Seasonal Menu Front of House 130

Modern Restaurant Management

MARCH 27, 2024

In his new book, Scott Greenberg provides an inspiring, practical framework for management to explore their biases, habits, and leadership styles while learning how to refine the way they manage so they can more effectively recruit, retain, and motivate their hourly teams. Why write this book now?

Coaching 275

Coaching Franchise Franchising Book 275

Culinary Cues

AUGUST 28, 2023

After absorbing all the negative press and glamorized abusive behavior it’s no wonder restaurants are having a tough time recruiting employees. It’s all so overdone and not true of the majority. I worked more than 50 years in the restaurant business and never with an abusive chef or in a toxic environment.

Entertainment 419

Entertainment Back of House Consumer Goods Recruiting 419

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Teriyaki Madness is expanding ts franchise opportunity to even more entrepreneurs through the launch of its new affiliate restaurant management company, Restaurant Sherpas.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Ken Burgin

MAY 9, 2022

Ken Burgin interviewed Michael to find out what he’s learned during the pandemic about Innovation & Leadership in Hospitality Management. We also discussed changes in managing people – recruitment, retention, mental health, skill development, culture and productivity.

Leadership 96

Leadership Innovation Hospitality Management 96

Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. The state of staffing and recruiting.

Recruiting 102

Recruiting 2021 Management Management 102

Modern Restaurant Management

FEBRUARY 5, 2024

This means managing order complexity is crucial for pizza restaurants. One in four consumers use gift cards to better manage money – Inflation continues to impact consumer spending, and many consumers are turning to the incentives associated with gift cards to help keep them on budget.

2024 492

2024 Loyalty Program Food Order 2030 492

ChowNow

SEPTEMBER 6, 2024

For example, if your line cooks know exactly who is responsible for prepping ingredients and who is managing the grill, you eliminate confusion and improve kitchen efficiency. For example, a server who knows they have opportunities for promotion to FOH manager is more likely to remain motivated and loyal.

Hiring 195

Hiring FOH Recruiting Fine Dining 195

Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. The state of staffing and recruiting.

Recruiting 98

Recruiting 2021 Management Management 98

Embrace the Suck

FEBRUARY 12, 2020

Are you actively recruiting talent each week or just placing a couple of boring job ads hoping that the next superstar is going to walk in? Your time management most likely sucks. Yet, everyday managers play this game of “they should know.” Let’s turn that sentence upside down and ask a few questions: A.

Coaching 337

Coaching Email Marketing Communication Workshop 337

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Later this year, the brand will be testing a $100,000 annual salary for Restaurant General Managers of company-owned restaurants in select locations. Curry Up Now Secures Investment.

Franchise 340

Franchise Franchising 2020 Fast Casual 340

7 Shifts

JUNE 8, 2020

I started as an employee and then manager of a quick-service restaurant while I was in school. After graduating, I worked with several brands as a Field Trainer, Business Development Consultant and most recently, Learning and Development Manager.” Andrea: “ I’ve worked in various positions within the industry. Rachel: “The people!

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

OCTOBER 19, 2023

But it’s not just newbies to franchising – or restaurant franchises themselves, for that matter – that need to stay on top of the management intricacies that characterize the business. D&O covers leadership defense costs and damages, particularly in play against franchisee litigation.

Insurance 251

Insurance Franchise Franchising Document 251

The Restaurant Group

MAY 3, 2025

Types of Employee Turnover Voluntary vs. Involuntary Turnover Controllable Factors You can stop some folks from leaving with better management practices , sweet compensation packages , and a dash of good old respect. New managers? Management Practices Bad bosses are like rotten tomatoes they spoil the bunch.

Cash Management 78

Cash Management Loyalty Program Recruiting Customer Service 78

Typsy

FEBRUARY 10, 2025

Frequent departures disrupt operations, increase recruitment costs, and require constant retraining of new hires. Role-specific training: From front-line service to leadership development, Typsy offers tailored content for every position. For example, aspiring supervisors can follow a leadership track.

Hospitality 78

Hospitality Training Certification Recruiting 78

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. ” Following his transitional leadership role at SALIDO and NAB, Chowdhury will focus his efforts on the Bowery Engine, an early stage direct investment and incubation company that previously supported SALIDO.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Gecko Hospitality

APRIL 29, 2025

Attracting and retaining the right management talent is critical to operational excellence, revenue growth, and a culture that keeps customers and employees coming back. The data reveals important trends that can inform your recruitment and retention strategies in 2025. Not all General Manager pay is created equal.

Recruiting 59

Recruiting 2025 Hospitality Management 59

Crunchtime

FEBRUARY 21, 2022

With a 5-Step Leadership Ladder , you can quickly deploy a talent development program to retain team members and develop bench strength. From the moment a new employee is hired, you have an opportunity to teach them about leadership, giving rising stars opportunities to learn management skills before you need to promote them.

Leadership 78

Leadership Employee Relations Training Coaching 78

7 Shifts

JUNE 1, 2022

Attendees can meet mentors, learn how to recruit better, and learn how to ensure a healthy restaurant from a physical and mental standpoint. Restaurant Leadership Conference. Website: Restaurant Leadership Conference. Topics: Leadership, Thought Leadership. Pizza Leadership Virtual Summit. When: April.

2022 195

2022 Fast Casual Website Management Workshop 195

Gecko Hospitality

APRIL 30, 2025

In an industry where talent is tight and turnover is brutal , one bad manager can cost you serious money and time. Mistake #1: You Start Recruiting When Its Urgent We’ve all seen it happen. With 47% of frontline managers already experiencing burnout, theres no room for more stress if you want to hold onto your current team.

Hiring 102

Hiring Hospitality Recruiting Leadership 102

Future Food

APRIL 20, 2021

In a word, leadership. While it is no surprise that leadership shapes the culture of a company, it is the alignment of the leadership team from the managing director through the catering organisation down to the office-based or onsite manager that forms the strongest indicator of success for executing the food vision day after day.

Leadership 78

Leadership Catering Customer Service Hospitality 78

Future Food

APRIL 21, 2021

In a word, leadership. While it is no surprise that leadership shapes the culture of a company, it is the alignment of the leadership team from the managing director through the catering organisation down to the office-based or onsite manager that forms the strongest indicator of success for executing the food vision day after day.

Leadership 78

Leadership Catering Customer Service Hospitality 78

Gecko Hospitality

JULY 8, 2025

But unlike dating, great recruitment goes beyond surface-level compatibility. The Parallels Between Tinder and Recruitment Modern dating apps like Tinder and recruitment both seek the perfect match, relying on mutual interest, clear criteria, and true compatibility. It takes insight, precision, and real industry know how.

Recruiting 52

Recruiting Hospitality Fast Casual Hiring 52

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In order to compete, restaurant brands need to be equipped with the leadership and capabilities necessary to adapt to the latest tech trends.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539