ChowNow

MARCH 27, 2025

If youre one of the thousands of restaurants that added online food delivery in recent years, you might be wondering: is it actually helping my business grow? The only way to know for sure is by tracking key performance indicators (KPIs) that drive business growth.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

ChowNow

MARCH 7, 2025

Thats why 44% of restaurants are investing in restaurant technology tools to improve their business analyticsbecause customer data works. You can also use sales trends to adjust menu pricing and share customer-favorite menu items, helping you get the most out of high-demand dishes. Restaurants collect a ton of customer data.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Modern Restaurant Management

MAY 30, 2025

billion transactions and $67 billion in sales in 2024. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

ChowNow

FEBRUARY 21, 2025

If your business isnt keeping up with the changes, you risk falling behind and not meeting modern customer expectations. For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations. Heres a breakdown of the most common types of restaurant apps and how they support your business.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

ChowNow

MAY 23, 2025

A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. If your restaurant profit margins arent healthy, it doesnt matter how busy you areyoull always be playing catch-up.

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

Modern Restaurant Management

SEPTEMBER 3, 2024

Though restaurant technology isn't one-size-fits-all, especially for small and medium business (SMB) operations looking to scale efficiently, finding the right solutions can make all the difference between a bustling business with customers lined around the block and a chaotic, disconnected dining experience.

Loyalty Program 458

Loyalty Program POS Online Ordering Customer Experience 458

ChowNow

JUNE 12, 2025

It’s like knowing how to make a schedule, do inventory, or cover a section of tables if a server calls out sick and you’re shorthanded. This guide will help you tackle both of these issues, so you can understand the power of small, data-driven adjustments, along with straightforward steps on how to achieve them.

Operations 195

Operations Food Supply Seasonal Menu Pricing 195

ChowNow

APRIL 15, 2025

Restaurant KPIs are numbers that go beyond basic accounting to help you see how every part of your business is performingfrom your profit margins to your guest experience. Instead of relying on gut feelings and guesswork, they give you clear, measurable data you can track over time to meet your key business objectives.

Operations 195

Operations Email Marketing Point of Sale Online Ordering 195

Modern Restaurant Management

DECEMBER 31, 2024

Read on for predictions from industry insiders that include chili crunch, black limes, newstaglia, stealth health, and elevated snacking. Culinary and Cocktail Trend Forecasts Kimpton is returning with its annual Culinary + Cocktail Trend Forecast highlighting predictions from its global team of restaurant and beverage talent.

Beverage 450

Beverage 2025 Fine Dining Guest Recovery 450

Modern Restaurant Management

OCTOBER 26, 2023

With the rise of on-demand delivery and easy-to-use checkout technology driving consumer demand for quick service, restaurant operators are implementing modern payment solutions that provide a more seamless and customer-friendly dining experience ahead of the busy holiday shopping season. remain eager to dine out. In the U.S. In the U.S.

Customer Experience 474

Customer Experience Mobile Ordering Loyalty Program Point of Sale 474

Modern Restaurant Management

MAY 19, 2022

Not only is your menu a key part of the customer experience but consider all major areas of restaurant operations, such as food cost, labor, marketing, accounting, and sales forecasts when making decisions about your menu. Neck and neck with the labor shortage, inflation has recently become a huge issue that operators are forced to combat.

Food Supply 469

Food Supply Waste Point of Sale Inventory 469

ChowNow

MAY 16, 2025

Thats not a solid foundation for making smart, scalable business decisions. Businesses that use restaurant analytics can boost their profits by as much as 8%-10% , proving that data analysis explains whats happening and also whats possible. Which customers are coming back again and again, and what keeps them loyal?

Ordering 195

Ordering Online Ordering Seasonal Menu Point of Sale 195

EATER

SEPTEMBER 8, 2023

Square’s point-of-sale system is used by millions of small businesses. Smith Collection/Gado/Getty Images The point-of-sale system has experienced widespread disruptions to multiple services On Thursday, the payment processing company Square experienced a widespread outage. For that, we are truly sorry.

Cash Management 329

Cash Management Point of Sale 2009 Small Business 329

Lavu

APRIL 17, 2025

When it comes to managing inventory, restaurants face a choice: POS inventory alerts vs. manual tracking. On the other hand, POS inventory alerts offer real-time updates, automate ordering, and minimize human mistakes. Managing restaurant inventory can be a major challenge, but the right system can make all the difference.

Inventory 78

Inventory POS Small Business Mobile Ordering 78

Modern Restaurant Management

SEPTEMBER 14, 2022

But smaller businesses can implement AI to make small changes that impact their business. AI in the restaurant industry can assist restaurateurs and chains in providing a platter of features (pun intended) to help them streamline their businesses. Dealing with AI can be understood through video games.

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Borrower-friendly implementation of statutory exemptions from loan forgiveness reduction based on rehiring by June 30.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

Harbor Touch

MARCH 18, 2025

The next youre racing to keep inventory stocked while customers wait for tables. From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Our goal is simple: give you tools to streamline operations, cut costs, and grow your business without burning out.

Management 148

Management Management Seasonal Menu Cash Management 148

Modern Restaurant Management

OCTOBER 26, 2022

In fact, credit card processing fees rank as the third highest cost of doing business behind the cost of food and labor. Credit card acceptance is an essential part of doing business today as more consumers move toward cashless forms of payment. business owners an added $1.2 business owners an added $1.2 billion in fees.

Consumer Goods 449

Consumer Goods Restaurant Law Customer Service Point of Sale 449

The Rail

NOVEMBER 1, 2024

By Lindsay Lawrence, Contributor Relocating a restaurant is no small feat, as it involves managing the transportation of kitchen equipment, reestablishing the space’s atmosphere, and ensuring minimal disruption to your business. They might also need to get used to different equipment or even a new style of service.

Innovation 130

Innovation Transportation Loyalty Program Social Media 130

Embrace the Suck

APRIL 26, 2020

Profits are sliding away a small percent at a time until you wake up one day in panic mode. Profits are sliding away a small percent at a time until you wake up one day in panic mode. All this could’ve been avoided if you had your finger constantly on the financial pulse of your business. What the Hell is a KPI?

Cash Management 439

Cash Management Point of Sale Inventory Bar 439

7 Shifts

OCTOBER 31, 2022

A restaurant business plan is one of the most (if not the most) essential elements in getting a new restaurant off the ground. There are a few reasons for this: A business plan is typically the first thing any lender or investor will want to look at. What is a Restaurant Business Plan? Restaurant Business Plan Sample Outline.

Point of Sale 397

Point of Sale Back of House Document Download 397

7 Shifts

APRIL 29, 2021

The Small Business Administration has announced that grants will open on Monday, May 3 at noon EST. Restaurateurs and operators can begin the application process on Friday, April 30 at 9 AM EST. Set your alarms and make sure you're ready, as it's expected that the demand will outweigh the supply of funds. Food and beverage inventory.

Restaurant Law 370

Restaurant Law Document Brewery Point of Sale 370

Modern Restaurant Management

MARCH 18, 2020

As the National Restaurant Association is anticipating sales to decline by $225 billion during the next three months and prompt the loss of between five and seven million jobs, the organization urged the federal government to take aggressive action now to rescue the restaurant industry, the nation’s second largest employer.

Insurance 432

Insurance Employee Relations 2002 2001 432

Lavu

JUNE 26, 2025

Whether you’re a seasoned operator or just getting started, understanding the numbers behind your business can mean the difference between breaking even and breaking records. Even if you hire a professional to handle all the financial aspects of your business, you need to understand what is involved.

2025 113

2025 Cash Management Point of Sale POS 113

Modern Restaurant Management

MARCH 24, 2021

Even before the pandemic, this insight was fast-spreading as small, mid-size, and large restaurant chains alike did their best to keep up with the trend, accessing the customers that companies such as DoorDash, Grubhub, and Uber Eats had made available. Three Ways to Handle the High Costs of Delivery.

Delivery 473

Delivery Customer Service Point of Sale Customer Experience 473

Lavu

JULY 3, 2025

The restaurant industry is evolving rapidly, and outdated point-of-sale systems are no longer enough to stay competitive. Software, as a Service, commonly referred to as SaaS, is a relatively new business model where software is licensed to customers on a subscription-based plan over the internet.

POS 78

POS Point of Sale Management Management 78

Modern Restaurant Management

MARCH 24, 2022

Sales forecasting is always tricky in the restaurant world. Under normal circumstances, you could use previous years’ sales figures to forecast the upcoming year – but, as we emerge from two years of COVID closures, staffing shortages, and general turmoil, previous sales’ figures definitely can’t be trusted.

Point of Sale 449

Point of Sale Education Seasonal Menu Small Business 449

The Rail

DECEMBER 2, 2024

Cloud kitchens, in particular, enable restaurants to lower setup and operational costs, making them an attractive business model. Comprehensive analytics dashboard for insights into customer preferences and sales trends. Inventory management to keep track of stock levels. If so, you’re not alone. from 2023 to 2030.

Delivery 147

Delivery Food Loyalty Program Food Order 147

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. The restaurant tech industry is growing, with software and services designed to streamline almost every aspect of your business.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

FEBRUARY 8, 2024

Restaurants of today are infused with technology in many new ways, and it’s making a difference. A full 55% of consumers consider takeout and delivery essential to their restaurant experience. Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. Try 7shifts for free.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

MAY 31, 2021

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. Table of Contents. What does it mean?

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

FEBRUARY 8, 2024

Restaurants of today are infused with technology in many new ways, and it’s making a difference. A full 55% of consumers consider takeout and delivery essential to their restaurant experience. Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. Try 7shifts for free.

Management 352

Management Management Operations Mobile Ordering 352

7 Shifts

JULY 16, 2021

Write a Coffee Shop Business Plan. This step and research component is the foundation behind your business, and should be taken seriously! Visit them to learn more about what drives their business. Do they serve just coffee or small foods as well? Do they serve just coffee or small foods as well? Obtain Funding.

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

SEPTEMBER 3, 2020

Here’s a quick rundown of what most restaurants have been facing this summer across the nation, due to the pandemic – and some insights from our team of attorneys on how your restaurant business can keep adapting: The New Normal. Hunkering Down Due to Health Reasons and Capacity Limits. Adapting Your Footprint for Outdoor Seating.

Fine Dining 502

Fine Dining Restaurant Law Outdoor Food Truck 502

Modern Restaurant Management

FEBRUARY 18, 2020

In my fiscal and strategic view, restaurant groupings of multiple locations and offerings using one accounting, HR, and legal system will continue to disrupt the industry, AND those single-location restaurant business models struggling to eke out a living. Elo’s Sonal Apte, vice president of retail and hospitality.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

FEBRUARY 15, 2024

The demands of the modern bar are significant: inventory issues, demanding customers, volatile prices, and — perhaps the biggest of all — staffing, scheduling, and other labor concerns. This is a must, whether you’re running a standalone bar, pub, lounge, or any other business with a bar.

Inventory 195

Inventory Bar Management Management 195