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Yet many restaurant operators remain underprepared when it comes to integrating legal and insurance considerations into their cybersecurity response plans. An integrated response plan should include a designated response team that includes IT staff, management, legal counsel and an insurance representative.
Fortunately, theres a better way: integrating your delivery services into your restaurants POS system. There are two ways to do it: Direct integrations : Where your POS system connects individually to apps like Uber Eats or DoorDash. With 70% of US diners ordering takeout once a month, operators cant afford to let these issues slide.
Building an integrated tech stack is essential for independent restaurants that want to streamline operations and improve customer service. When integrated with other systems, it allows for easy syncing with online orders and real-time inventory management, making operations smoother and more organized.
This generation prioritizes social responsibility over traditional brand loyalty and gravitates toward integrity, sustainability, and values-driven experiences. Ingredient Integrity: Earning Trust Through Food Ethos Gen Z diners value honesty and quality in every aspect of the dining experience.
Leveraging research and commentary from industry analysts, this eBook explores how your sales team can get back valuable time by overcoming some pain points with your CRM, such as low adoption rates, integrations, and data quality.
By integrating it with your other systems, you are able to grow your restaurant and manage your inventory, employees, and sales data with ease. What is Restaurant POS Integration? By stating the goals you are looking to achieve by integrating a new POS system, you will be able to filter out the options and create a solid foundation.
Integration headaches persist: 44 percent of restaurant IT departments still struggle to integrate legacy systems with new technologies. The best solutions offer a foundation that allows restaurants to keep their trusted partnerships while easily integrating new systems and capabilities. Take Cousin Subs as an example.
At Harrison, we’re seeing four emerging trends shaping the future of restaurant spaces driving at purpose: dynamic bar areas, local element integration, flexible layouts and playful, art-centric designs. Let’s explore how these trends can help restaurant operators thrive in the year ahead.
These trends reflect a broader shift towards faster, more efficient, and integrated payment solutions that cater to growing consumer demands for convenience, security, and personalization. Restaurants will further integrate delivery and dine-in payment options, making it easier to track payments and loyalty across all ordering methods.
To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and promote omnichannel marketing.
If you can’t stand the heat of the kitchen,” is often an abused statement that fails to consider other aspects of decision making, integrity, and personal accountability. Separate what you would like to see vs. what must exist if you are to maintain your integrity as a professional cook.
It’s been integral for all parties to galvanize, identify the cause of the E. Integrate systems and data. Utilize integrated tech tools. Work quickly and collaboratively. The national distribution and the scale of this recall is huge. This makes it easier to track contaminated products and remove them completely.
By integrating an SMS bot for text messages and automating the application process with AI, the process dropped from multiple days to less than 10 minutes – well surpassing the one-hour goal.After that, the coffee chain saw the time between interview and accepted offer go down to an average of three days.
In order to integrate with the agent and allow the agent to perform booking reservations on the system. Additionally if the agent is required to auto book reservations in a restaurant’s POS or online booking system, this requires tailored integrations which often goes beyond what an out-of-the-box solution can offer.
Critical integrations that fit directly into your sales processes and workflows. Download ZoomInfo’s data-driven eBook for guidance on effectively assessing the vendor marketplace. After reading, you’ll gain insight into the following components: How to develop a framework for analyzing a vendor’s contact and account data.
Share in Email Blasts Integrating video testimonials into your email marketing campaigns makes the communication more personal and engaging. Don’t Forget Website Integration Video testimonials should be placed strategically on your website to maximize their impact, such as the homepage, location pages, or menu pages.
Refrigeration systems, for instance, will use integrated sensors to track and respond to temperature fluctuations, mitigating spoilage risks proactively. AI can bring substantial benefits when thoughtfully integrated into operations, such as improving customer experience, streamlining order processes, and optimizing supply chain logistics.
"While technology has the potential to enhance the dining experience, the research shows that AI integration isn’t a top priority for most consumers,” said Carly Fink, President, Head of Research & Strategy for Provoke Insights.“Patrons
The Smart Restaurant ConceptTaking AI integration a step further, the Smart Restaurant Concept is revolutionizing traditional eateries into integrated human-machine communities. This not only maintains high standards but also reduces the likelihood of customer complaints and returns.
Leading integrations that fit directly into your CRM and workflow. Leveraging leading industry research from industry analysts, this eBook explores how your sales team can gain back valuable time with the following: Conquering the most difficult pain points in your CRM. Combatting low adoption rates and data quality.
Other restaurants are integrating AI into reservations, guest messaging, and even menu pricing—helping them react to demand in real time. For example, Taco Bell is using AI-driven labor and inventory management tools to fine-tune staffing and reduce food waste. AI and automation aren’t about making kitchens less human.
Resiliency through Integrated Risk Management Uncertainty is the only certainty for 2025. To remain resilient, businesses must prioritize enterprise risk management (ERM) strategies that integrate risk management, HR and insurance planning. Creative problem-solving will define the most successful restaurant operations in 2025.
An integrated water system offers restaurants a convenient and cost-effective alternative to traditional bottled water. From a long-term perspective, integrated water systems are a smart financial investment. Integrated water systems often have better quality, resulting in better tasting water compared to pre-paid bottled water.
Operators can encourage opt-in and use by integrating digital ordering and payment facilities at tables. With more than 30 percent of consumers using them to manage dining costs, loyalty programs are a great opportunity for restaurant managers.
Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business | Jay Ashton - National Brand Activation Manager, Sysco | Dan Maimone - Global Director of Customer Success Operations, Harri
Learning Objectives Explore the ethical considerations surrounding the use of ChatGPT in the restaurant and hospitality industry, such as the potential impact on job displacement and the balance between automation and maintaining a personalized human touch in customer interactions Explore best practices for integrating ChatGPT in the hiring process, (..)
“By integrating marketing tools with their ordering system, restaurants can use customer data to send personalized follow ups and limited-time offers (via email, SMS and push notifications), helping turn one-time guests into loyal patrons.
Whether it’s a cloud-based platform or an integrated supply chain management tool, investing in digital solutions can save time and reduce errors compared to manual recordkeeping. Digital systems are becoming essential for capturing and storing traceability data in a way that’s both efficient and compliant.
Businesses can now utilise reservation platforms that seamlessly integrate booking, point-of-sale (POS), and customer management systems. Leveraging Technology to Streamline Reservations Modern technology has reinforced the hospitality industry, providing innovative tools to automate and simplify the challenge of managing no-shows.
Technological Integration : Gen Z's tech-savvy nature means they often discover new foods through social media. They bias toward foods that are sustainable and locally sourced. Many are embracing flexitarian diets, focusing on plant-based options (made from actual plants) that are both good for them and the planet.
Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation
By integrating these multifaceted approaches, participants will gain practical strategies and best practices to create a supportive work environment that fosters employee resilience, engagement, and overall job satisfaction.
Integrate Loyalty Programs and Marketing Technology Disconnected systems can create inefficiencies and make it harder for you to deliver a seamless guest experience. In 2025, integrating loyalty programs with marketing technology will be a game changer for restaurants of all sizes.
To encourage sign-ups and regular use, brands must go beyond basic discounts and instead offer personalized perks, seamless digital integration, and meaningful rewards that stand out in a crowded marketplace. That means operators need to audit their current tech stack to ensure it’s ready for integration.
Often, these third-party vendors’ systems are integrated directly with restaurants. Delivery platforms increase risks of supply chain attacks The restaurant supply chain is dense, involving food suppliers, payment processors, and delivery services. Some may even share login credentials.
With a cohesive, integrated tech stack, your revenue teams can deliver an excellent customer experience that sets you up to win faster than your competitors. Consolidating your tech stack is an effective cost-saving measure that drives GTM efficiency and adds value to your enterprise.
For instance, a robust catering management system can help integrate inventory tracking, staff scheduling, and order management. Consider investing in a comprehensive catering management platform that integrates all aspects of your business. This integration reduces errors and ensures all team members have the same information.
This passive engagement method keeps the brand top of mind and integrates seamlessly into the customer’s daily life—without the friction of email signups or app downloads.
Key advancements in smart mobility payments during 2025 will include integrating payment functionality directly into travel cards and mobile wallets, mobile in-app payments, and fully automated options like license plate recognition for tolls or parking.
Successful regional menu items are not merely add-ons but integral components of the overall culinary strategy, requiring consideration and respect for the ingredients and techniques that define each dish. This practice supports local economies and ensures dishes remain vibrant and reflective of their origins.
A review of each system’s strengths and weaknesses, including features, pricing, integrations, and more. To help you save time (and money), we've done your homework for you. What You'll Get: An overview of each of the top restaurant reservation systems. Key takeaways for each online restaurant reservation system.
Additionally, integrating delivery orders directly into your restaurants POS system eliminates the need for manual entry, decreasing the chances of duplicate or lost orders. Here are the key features to look for when evaluating your options: Easily integrates with your existing POS system. Choose the right integration partner.
Second, digital integration is no longer optional – it’s essential. Digital Engagement – Loyalty programs, mobile ordering, and delivery integrations keep customers engaged and coming back. The more seamless the experience, the higher the guest retention.
Integrated scheduling apps also empower team members, placing the ability to swap shifts in their hands. Staffing and workforce management tools are also proving useful. With the right platform, restaurants can reduce the time managers spend scheduling and performing other labor-management duties, including payroll and tip distribution.
The Shift Toward Integrated Networks A growing trend in supply chain management is the move away from linear, single-supplier chains to integrated, diverse networks. This transition to integrated networks requires more than just coordinated expansion.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Key Learning Objectives: Discover time-saving best practices for an efficient month-end close process ⏳ Learn strategies to improve data accuracy and integrity across accounting functions 📊 Explore the latest tools and techniques to optimize collaboration within your finance team 🤝 Save your seat today!
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