Modern Restaurant Management

DECEMBER 19, 2024

A standout menu is no longer just a necessity — it’s a critical asset for success. One of our most effective methods for creating a deeper connection beyond a transaction is through storytelling, using local flavors and regional influences in our menu. Maintaining a balance between innovation and tradition is crucial.

Dietary Restrictions 417

Dietary Restrictions Influencer Customer Experience Menu 417

Modern Restaurant Management

MAY 13, 2025

Trend-driven yet deeply value-conscious, they want personalized nutrition, ethical sourcing, and innovative packaging. Are there specific menu items or categories that are proving to be popular and others that have fallen out of favor? Restaurants that offer diverse and innovative menu options can attract this group.

Social Media 426

Social Media Sustainability Customer Experience Sourcing 426

Modern Restaurant Management

APRIL 8, 2025

While there was a brief dip in consumer awareness of menu price increases in late 2024, the spring of 2025 has seen a moderate rise, affecting dining habits and consumer perceptions of value. ” Restaurants should focus on tech that adds real value, not just innovation for innovation’s sake, Fink noted.

2025 417

2025 Consumer Goods Fast Casual Seasonal Menu 417

Modern Restaurant Management

APRIL 11, 2025

Minimizing Menu Price Increases : Just because diners are still eating out and ordering in, does not mean they are happy about higher menu prices. Restaurant operators should limit significant menu price increases, explore value menus when possible, and avoid implementing any sneaky service charges.

Loyalty Program 439

Loyalty Program Social Media Front of House Back of House 439

Modern Restaurant Management

JANUARY 21, 2025

By combining proactive planning, strategic menu adjustments, operational efficiency, and strong vendor relationships, businesses can effectively manage these challenges while prioritizing customer satisfaction and food safety. Menu Engineering Feature Stable Ingredients : Highlight dishes with ingredients less susceptible to price swings.

Food Safety 398

Food Safety Food Pricing Communication 398

Modern Restaurant Management

JULY 17, 2025

Educating patrons on how bitterness can actually enhance enjoyment — just as salt sharpens sweetness — requires thoughtful menu language and trained front-of-house staff. It also means rethinking menu development processes. What’s Next for Bitter in Menu Development? Back-of-house training is just as crucial.

Front of House 221

Front of House Back of House Seasonal Menu Sustainability 221

Modern Restaurant Management

OCTOBER 28, 2024

These compatibility issues are a roadblock to innovation. Restaurants need technology that’s as flexible as their menu offerings, capable of evolving with the industry without major overhauls. Integration headaches persist: 44 percent of restaurant IT departments still struggle to integrate legacy systems with new technologies.

Point of Sale 445

Point of Sale Customer Experience Technology 2024 445

Modern Restaurant Management

MAY 19, 2025

Yet even then, operators were innovating—often quietly and creatively. AI-powered analytics are giving operators clearer visibility into their performance—from tipping patterns and top-selling menu items to bottlenecks in service flow. Real-time insights? Virtually nonexistent.

Hospitality 306

Hospitality Front of House Back of House Food Order 306

Modern Restaurant Management

DECEMBER 30, 2024

The QSR industry is heading into 2025 at a crossroads of innovation and expectation. The innovations introduced in 2024 set the stage for progress, but 2025 is the time to move from experimentation to optimization. This reduces waste and ensures menu availability, even during busy periods.

2025 450

2025 Dine-in Mobile Ordering Customer Experience 450

Modern Restaurant Management

DECEMBER 31, 2024

From salted egg yolks and chili crunch fusions to mushroom-infused teas and freeze-dried fruit powder garnishes, Kimpton’s in-house experts share the standout ingredients, menu items and techniques that will come to the table in 2025. The top 10 wine and cocktail trends identified by the team in 2024 are: 1.

Beverage 450

Beverage 2025 Fine Dining Guest Recovery 450

Modern Restaurant Management

DECEMBER 27, 2024

Premium menu items have a lower price sensitivity, and Gen Zers are wild about specialty beverages and innovative flavors. Restaurants can appeal to the desire for convenience while offering “something special” that elevates their offerings. Hope in the hybrid (worker). Some customer segments will continue to dine out.

2025 471

2025 Point of Sale 2024 Customer Experience 471

Modern Restaurant Management

JANUARY 2, 2025

While pizza remains a category leader in delivery, due to its durability and ease of transport, 2025 will see a greater emphasis on making other menu items travel better, too. Customers appreciate menu consistency, but they’re also looking for value and ways to customize their experience.

2025 251

2025 Online Ordering Franchise Franchising 251

Modern Restaurant Management

OCTOBER 23, 2024

Restaurant operators searching for something versatile that will cross the dayparts need to look no further than their breakfast menu as waffles have been breaking out of the morning. Profitability: Waffles are a low-cost, center-of-the-plate item and one of the most profitable breakfast item menu offerings.

Back of House 221

Back of House Seasonal Menu 2024 Customer Experience 221

Modern Restaurant Management

JANUARY 17, 2025

There is an opportunity for restaurant operators who want to embrace the GLP-1 movement by focusing on portion sizes and crafting "GLP-1-friendly”menu items, Sally Lyons Wyatt, global executive vice president and chief advisor, Circana, told Modern Restaurant Management (MRM) magazine. "By

Beverage 410

Beverage Magazine Education Retail 410

Black Box Intelligence

JUNE 11, 2025

From Menu to Momentum: Connecting Menu Innovation to Real Business Impact How To Ensure Your Menu Innovation Hits Today’s guests crave more than just a meal. In a crowded market, the right menu launch can be a brand’s boldest move. And smart innovation doesn’t just delight- it delivers.

Innovation 85

Innovation Menu Webinar Seasonal Menu 85

EATER

NOVEMBER 1, 2024

Starbucks hasn’t had a hit new drink in years Starbucks has, outside of a few new flavors and latte options, failed to successfully innovate its drink menu over the last decade or so. In October, Starbucks announced that it would discontinue the drinks , which didn’t even make it two years on the menu.

Customer Experience 326

Customer Experience 2003 Point of Sale 2006 326

7 Shifts

NOVEMBER 24, 2024

For instance, "Discover which menu items are most popular among our target market" is a clear and focused goal. If your market research goal is to introduce a new menu item, you can measure its success by tracking its sales and customer feedback. Instead of having a vague goal like "Improve my business," make your goals more specific.

Marketing 370

Marketing Social Media SEO Customer Service 370

Modern Restaurant Management

JANUARY 29, 2025

Restaurants, food manufacturers, and consumers are all feeling the strain: Restaurants and Food Manufacturers : Higher egg costs force businesses to adjust menu pricing, seek alternative ingredients, or absorb financial losses. The Economic Impact on Stakeholders The ramifications of rising egg prices extend far beyond farmers.

Supplies 373

Supplies Pricing Food Supply 2025 373

Goliath Consulting

JANUARY 25, 2025

They provide a platform for chefs to experiment with hyperlocal ingredients, innovative plant-based dishes, or niche cuisines like Scandinavian-inspired seafood. These temporary setups foster a sense of excitement and exclusivity while appealing to diners seeking fresh and unique experiences.

Dietary Restrictions 221

Dietary Restrictions Food Email Marketing Customer Experience 221

Modern Restaurant Management

JULY 11, 2025

Brand extension is a way for restaurants to stay relevant, innovative and engage with consumers where they are. Retailers are also embracing limited-time offers and seasonal innovations to drive traffic and create a sense of urgency. This desire is fueling a surge in food and beverage brand partnerships and collaborations.

License 221

License Social Media Retail Loyalty Program 221

Restaurant Business

JULY 2, 2025

Fast-casual Condado Tacos—which prefers calling itself “next-gen casual”—has long had a bar program with a selection of conventional margaritas and beers to go with its Mexican-style menu and vibe. But those same margaritas had been on the menu since 2014 when the bar, so to speak, was set a bit lower. By Patricia Cobe on Jul.

Fast Casual 234

Fast Casual Beverage Back of House Leadership 234

Modern Restaurant Management

DECEMBER 5, 2024

Glassware is reusable, offsetting the initial investment especially when combined with high-margin menu items like cocktails, mocktails and other specialty alcoholic drinks. The intricate designs and varying shapes and colors of specialty glasses offer opportunities for innovation in presentation that brings creative drink concepts to life.

Fine Dining 405

Fine Dining Consumer Goods Presentation Seasonal Menu 405

Modern Restaurant Management

DECEMBER 17, 2024

Still, keeping a steady team remains the top challenge, highlighting the need for ongoing innovation in restaurant workforce management. Embracing these innovations will be essential to meeting the evolving needs of the industry and its workforce. At the same time, technology is poised to play an even bigger role in the coming year.

2025 419

2025 Loyalty Program Online Ordering Customer Experience 419

Modern Restaurant Management

DECEMBER 4, 2024

Restaurant operators need to embrace menu and technological innovations in order to meet guest expectations this holiday season, according to the Fall/Winter Trend report: a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. "Our

Seasonal Menu 251

Seasonal Menu Mobile Ordering 2025 2024 251

Restaurant Business

OCTOBER 23, 2024

These systems can understand various accents and dialects, process orders accurately, and even upsell menu items based on customer preferences. AI-powered drive-thru systems are revolutionizing one of the most popular touchpoints for quick-service restaurants (QSRs).

Customer Experience 301

Customer Experience Operations Back of House Customer Service 301

Modern Restaurant Management

OCTOBER 30, 2024

Several restaurant brands, chains and independents are doing a good job of giving their guests options within a price point while at the same time introducing new innovations to their menu. Restaurants will need to maintain a strong innovation pipeline and focus their communications on value, taste, experience, and convenience.

Loyalty Program 251

Loyalty Program Consumer Goods Customer Experience Pricing 251

Restaurant Business

JULY 18, 2025

Chefs continue to mine social media for trends, while content creators are becoming a greater force in shaping menu development. Here’s how brands including Chili’s, Velvet Taco, Shake Shack, Legal Sea Foods and Smoothie King are balancing the two.

Menu 177

Menu Innovation Social Media Food 177

Modern Restaurant Management

FEBRUARY 11, 2025

Health-driven brand True Food Kitchen transitioned its kitchens across all 46 locations in 18 states as well as its entire menu to become 100-percemt seed oil-free. As part of a multi-year shift, the brand exclusively uses avocado and olive oils, eliminating industrial seed oils from every ingredient of its 100-plus menu items.

2022 251

2022 Social Media Sourcing Menu 251

Modern Restaurant Management

JUNE 3, 2025

This will also allow the operator to concentrate on the operational and menu aspects, ensuring that both customer service and menu innovation remain exceptional and continuously evolving. Geofencing is an innovative way to send promotions or discounts to people when they’re nearby, driving foot traffic to your location.

Marketing 380

Marketing Loyalty Program Email Marketing Customer Experience 380

Modern Restaurant Management

DECEMBER 5, 2024

These classic flavors are beloved by many, but there’s also an appetite for innovative twists and new sensations that capture the essence of the season in exciting ways. As we approach the busiest time of year for in-store bakeries, flavors like pumpkin and peppermint take center stage across the country.

Seasonal Menu 221

Seasonal Menu Consumer Goods Customer Experience Social Media 221

Modern Restaurant Management

MAY 8, 2025

The growing demand for “anti-texture” is a response to consumer appeal for comfort foods, high-quality menu creations and simple indulgence. Orange Pineapple Cold Foam Photos courtesy of Rubix Foods How can restaurant operators capitalize on this trend in beverages and across the menu?

Social Media 251

Social Media Beverage Influencer Innovation 251

Modern Restaurant Management

MARCH 21, 2025

Every order placed at a kiosk generates valuable data, allowing restaurants to better understand customer preferences, forecast demand, and optimize menu offerings. Blending Tradition with Innovation Despite the ever-rising reliance on technology, human connection remains at the heart of the restaurant industry. The challenge?

Technology 221

Technology Front of House Customer Service Back of House 221

The Restaurant Group

DECEMBER 1, 2024

Introducing new menu items is more than just adding dishes to your offerings—it’s about crafting an experience that captivates your guests and keeps them coming back for more. A well-planned new menu launch not only boosts customer engagement but also reinforces your restaurant’s brand identity.

Menu 88

Menu Social Media Loyalty Program Seasonal Menu 88

Modern Restaurant Management

NOVEMBER 14, 2024

" Rose suggests operators should focus on better understanding and segmenting their loyalty program members to communicate their value-based menu innovations as well as new premium offerings. "They

Loyalty Program 251

Loyalty Program 2025 2024 Communication 251

The Rail

JANUARY 21, 2025

Enhancing Menu Engineering Some menu items contribute disproportionately to food waste due to low popularity or inefficient ingredient use. To solve this problem and optimize menu offerings, AI tools analyze sales trends, customer preferences, and waste data. The time to act is nowbecause every scrap saved makes a difference.

Waste 182

Waste Compost Recycling Food 182

Modern Restaurant Management

NOVEMBER 4, 2024

Restaurants are going digital, with innovations like contactless ordering, reservation apps, and personalized marketing driven by data. But simplicity doesn’t mean it can’t be innovative. For starters, technology plays a big role: more than 60 percent of diners credit tech with making their restaurant experience better.

Loyalty Program 221

Loyalty Program Social Media Small Business Customer Experience 221

Goliath Consulting

JUNE 28, 2025

In his words, he could either “resist the change and struggle, or adapt, innovate, and find new ways to thrive” ( Navia Robotics, 2025 ). To learn more about our services including menu development, business strategy, marketing, and restaurant operations, contact us at [link] or email us at getresults@goliathconsulting.com Sources: Li, Henry.

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Front of House Operations 2025 2024 195