Modern Restaurant Management

SEPTEMBER 6, 2022

Shockingly, the average cost of a bar fight claim is $109,678.25 (based on Society Insurance information). Security and floor staff see what is happening throughout the operation. Implement comprehensive standard operating procedures and policies. This information does not amend, modify or supplement any insurance policy.

Bar 450

Bar Insurance Restaurant Law Point of Sale 450

Modern Restaurant Management

AUGUST 10, 2020

As restaurants reopen their doors once again, visual communication solutions help inform, direct and protect both customers and team members. As dine-in or pickup patrons near your door, keep them fully informed by displaying highly-visible building access policies and maximum occupancy levels. Outside Your Restaurant.

Communication 493

Communication Kitchen Safety Food Safety Front of House 493

Modern Restaurant Management

APRIL 27, 2020

“By combining this guidance with a restaurant’s existing policies gleaned from the FDA Food Code, ServSafe training, and recommendations from local health officials, they can help secure a safe opening,” said Sherman Brown, executive vice president, training and certification. Download the full guidance here.

Food Safety 578

Food Safety Document Guest Recovery Download 578

Modern Restaurant Management

NOVEMBER 10, 2022

If your restaurant serves alcohol, it is required by many states to include liquor liability on your insurance policy. Finding an insurance policy that includes your business property should be a priority. Other coverages to consider including in your policy could include: Worker’s Compensation. Business Expense Coverage.

Insurance 474

Insurance Food Truck Food Mobile Ordering 474

Modern Restaurant Management

JUNE 24, 2022

As an employer, it’s up to you to determine a drug and alcohol use policy that protects your guests, other employees, and that protects you against liability. Health and Safety Policies. Be very clear with your restaurant’s policies whether it’s the flu, injury or other health issues.

Food Safety 493

Food Safety Kitchen Safety Restaurant Law Equipment 493

Modern Restaurant Management

SEPTEMBER 26, 2023

” This change shows how the industry is dealing with security, the economy, and how gig work works. To prevent chargeback abuse, restaurants should ensure that they partner with delivery apps that have a policy of reviewing information before automatically granting refund requests.

Delivery 493

Delivery Food Food Order Consumer Goods 493

Modern Restaurant Management

MARCH 12, 2021

Opening a platform for employee recognition, a big-ticket item when it comes to securing employee loyalty. Whether a restaurant has one location or multiple, a digital communication tool can be used to align all employees to information like policies, menus, and promotions for continuity of service. Guest loyalty pays off.

Mobile Ordering 493

Mobile Ordering Front of House Communication Online Ordering 493

Modern Restaurant Management

MAY 16, 2022

With change in restaurant management so dynamic, industry experts say that now is a good time to review and even revamp restaurant insurance policies. “Restaurant managers need to be aware of the changing insurance landscape so that they can make informed decisions when selecting a policy,” she said. .”

Insurance 520

Insurance 2022 Food Safety Delivery 520

Modern Restaurant Management

JUNE 1, 2020

Security threats such as theft, violent robbery, or terrorism. Insurance policies cover injury to employees or customers on your premises, damage from inclement weather, and much more. When deciding which policy is best, consider all types of risks that you might face. Shortages in customer demand or employee services.

Hospitality 455

Hospitality Insurance Food Supply Social Media 455

Modern Restaurant Management

JUNE 15, 2020

It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. Accountability – Confirming compliance with new policies and procedures is just as important as cleaning regularly and diligently. Reviewing Problematic Policies. Cleaning the Right Way.

FOH 449

FOH BOH Food Safety Front of House 449

Modern Restaurant Management

MARCH 21, 2023

However, technology is not yet advanced enough to supplant the human element in QSR locations, and with a recent push to increase minimum wage policies across the country, that labor is becoming increasingly expensive. Brands will need to adapt in other ways than simply replacing workers with new tech to weather an economic recession.

Technology 474

Technology Consumer Goods Supplies Waste 474

Modern Restaurant Management

JULY 19, 2023

On the other hand, when a user consumes a franchise's services in the metaverse, the business may be considered a data controller who is responsible for implementing security measures appropriate to the risks present. An easy first step would be to review that policy and supplement it for use in the metaverse.

Franchising 419

Franchising Franchise Restaurant Law Customer Service 419

Modern Restaurant Management

APRIL 27, 2020

Personal Protective Equipment – Conduct a risk assessment to review and establish personal protective equipment policies for delivery drivers such as using gloves and masks when encountering customers and handling food.

Delivery 383

Delivery Hiring Transportation Food Safety 383

Modern Restaurant Management

DECEMBER 21, 2023

Secure Your Doors : Back doors should never be propped open because it may seem like an invitation for someone to walk right in. Secure Your Cash On-Hand : To reduce the risk of robberies, keeping cash in registers to a minimum is a best practice. This article is not a template.

2024 474

2024 Kitchen Safety Cash Management Insurance 474

ChowNow

FEBRUARY 28, 2025

When customers order through a third-party app, you dont get access to their contact information, making it harder to bring them back. That means you dont have access to valuable customer information or an easy way to engage with customers to encourage repeat orders outside the platform.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

7 Shifts

JULY 28, 2021

An informed staff is an efficient staff. Any changes in policy, or remind them of especially pertinent policies. This is when you can transition from a boss to a coach by keeping your staff informed and encouraged. Open Door Policy. In fact, open door policies are the fastest way to access information.

Communication 430

Communication Management Management Front of House 430

Modern Restaurant Management

MARCH 29, 2022

And much of this information can come from free to access databases, including pages listed on Google and specialized search engines. The term OSINT simply encompasses all openly available data that can inform research and help us make better decisions and reach conclusions, in various sectors and types of activity.

Email Marketing 520

Email Marketing Consumer Goods Information Social Media 520

Modern Restaurant Management

NOVEMBER 29, 2022

Therefore, your team should do everything possible to secure more positive reviews and decrease negative ones. Be certain that your leadership team is regularly reviewing this information and using the data to make any necessary adjustments. Track and improve performance. Incentivize employees to improve.

Ordering 562

Ordering Employee Relations Online Ordering Customer Service 562

Modern Restaurant Management

OCTOBER 1, 2020

Personally Identifiable Information. In order to facilitate effective contact tracing, restaurants need to create an inventory delineating the names and contact information (e.g., person’s name, contact information, and the date and time on premises).

Marketing 309

Marketing Restaurant Law Small Business Audits 309

Modern Restaurant Management

DECEMBER 8, 2023

Before we discuss the cybersecurity challenges, it’s important to note there will be other, non-security-related challenges with the rapid adoption of A.I. Inadequate sandboxing and security of A.I. The care and effort a company puts into securing its models and third-party A.I. security issues. And finally, as A.I.

Front of House 294

Front of House Back of House Employee Relations Supplies 294

Modern Restaurant Management

NOVEMBER 14, 2023

" Share improvements : Inform customers when you've made changes based on their feedback, such as, "Thanks to your input, we've updated our menu to include gluten-free options." Tip : Ensure that data is stored securely and establish clear data retention and deletion policies in compliance with data protection regulations.

Bar 364

Bar Tip Distribution Customer Experience Customer Service 364

7 Shifts

NOVEMBER 12, 2020

Admin: Filling out employment paperwork and receiving access to tools like the employee timekeeping portal, employee email, POS, and security system. Here’s a closer look at what information you should include in your employee handbook and training manual. Learning general guidelines and procedures. Who created it?

FOH 307

FOH Food Safety BOH Customer Service 307

Modern Restaurant Management

JUNE 24, 2020

Additionally, when buyers place an order through Square Online Store, sellers receive their contact information in the Square Customer Directory and are able to maintain sales history for those customers. These include sanitation procedures, mask-wearing guidelines, social distancing policies, and more.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

7 Shifts

DECEMBER 4, 2020

Collect bank information from employees during the onboarding process and deposit payments directly into their accounts on payday. You’ll need to collect a variety of information from your staff to run payroll properly. Ask them for: Personal contact information , including a legal name and address. Withhold 6.2% out of pocket.

2021 370

2021 Tip Distribution Restaurant Law Insurance 370

Modern Restaurant Management

AUGUST 12, 2022

Allowing flexible self-scheduling gives employees more control of their schedules and cuts out the manager as the go-between and gatekeeper of shift and scheduling information, saving time. If you don’t already have one, create an overtime policy. Plus, self-scheduling has been shown to reduce no-shows and increase productivity.

Restaurant Law 493

Restaurant Law Small Business Hiring Communication 493

Modern Restaurant Management

MAY 19, 2020

Call out any new policy changes as necessary on your site, have you stopped taking group reservations for parties over six? People return to places based on how they make them feel: comfortable, secure, happy, delighted, and cared for. Do people need to make reservations in advance? Add a simple banner to your site that explains this.

Guest Recovery 474

Guest Recovery Kitchen Safety Food Safety Email Marketing 474

Modern Restaurant Management

APRIL 8, 2020

COVID-19 Legislation and Tax Policy Changes. The Coronavirus Aid, Relief, and Economic Security (CARES) Act allows employers to defer their share of 2020 Social Security payroll taxes. Additionally, payroll taxes cannot be deferred if the restaurant has secured a loan through the PPP. Paycheck Protection Program (PPP).

Employee Relations 524

Employee Relations 2019 Small Business 2018 524

7 Shifts

FEBRUARY 11, 2020

Disclaimer: The information contained in this article is general in nature and businesses should consider whether the information is appropriate to their needs. However, employers may also adopt a policy of intermittent, unscheduled rest breaks throughout the day.

Restaurant Law 312

Restaurant Law Employee Relations Download Article 312

Lavu

MARCH 7, 2025

Implementing robust security measures ensures compliance and safeguards both business operations and customer data. A security standard to protect cardholder data with 12 key requirements, including firewalls, encryption, and access controls. Heres what you need to know: What is PCI Compliance? New rules: PCI DSS 4.0

POS 78

POS Guest Recovery Document Audits 78

Modern Restaurant Management

APRIL 21, 2023

Enact Smart Money Management Policies Even though debit and credit card payments are popular payment choices, restaurants and bars still ring up a fair number of cash transactions. Secure Your Cash On-Hand : To reduce the risk of robberies, keeping cash in registers to a minimum is a best practice.

Bar 251

Bar Cash Management Employee Relations Tip Distribution 251

Modern Restaurant Management

MAY 30, 2025

Customers can also scan QR codes to go directly into the Grubhub marketplace, which streamlines location and drop-off information at checkout. Also, keeping employees in a high-turnover business continues to be difficult, with QSRs requiring competitive wages and benefits to secure employees.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

7 Shifts

AUGUST 2, 2023

Security and compliance: Any time banking information is involved, the protection of your restaurant and employee data is paramount. Verify that the platform adheres to industry-standard security measures like data encryption, backups and disaster recovery, and 2-step verification. Preparation is the key to a smooth transition.

Tip Distribution 195

Tip Distribution Cash Management Employee Relations Audits 195

Modern Restaurant Management

JULY 14, 2023

And who has the time to read a 100-page insurance policy? Security devices such as surveillance cameras and central station alarms also help reduce premiums. A careful review ensures the business pays the minimum amount necessary to enforce the policy. These are often excluded from standard policies and be potentially costly.

Insurance 221

Insurance Food Safety Employee Relations Small Business 221

7 Shifts

MAY 11, 2020

Update your restaurant policies and operating procedures In order to reopen your restaurant safely and successfully, you’ll need to update your restaurant’s policies and operating procedures to comply with the latest safety guidance provided by the FDA, CDC, and your local government. Market your grand reopening!

BOH 368

BOH Food Safety FOH Equipment 368

Modern Restaurant Management

SEPTEMBER 15, 2020

This coalition seeks to provide a unified front willing and able to affect positive policy changes that support restaurants and bars both large and small.” Laws governing alcohol consumption must always be observed, and hospitality businesses must remain informed of current rules and regulations. Unfortunately, many already have.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

AUGUST 10, 2020

The Center on Budget and Policy Priorities estimates that state budget shortfalls will reach almost 10 percent in the current fiscal year and about 25 percent in fiscal year 2021. Internal Revenue Service (IRS) for Social Security and Medicare and by federal and state tax authorities for unemployment funds. On July 13, the U.S.

Audits 450

Audits Government Point of Sale Cash Management 450

Modern Restaurant Management

JANUARY 8, 2024

Centralization of data-driven marketing will also become increasingly critical, including streamlining processes and providing businesses with a comprehensive view of their data to inform strategic decisions. An issue that may arise from this in 2024 is data privacy. "2023 has still been less predictable than we would have hoped for.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539