Goliath Consulting

MAY 1, 2025

Collaborate with Micro-Influencers Micro-influencers (10K50K followers) tend to have higher engagement and local trust. Gen Z foodies might prefer TikTok and Instagram Reels, while busy parents or professionals may respond better to Facebook updates or LinkedIn lunch promos. Pro tip: Not every post has to sell.

Social Media 195

Social Media Marketing Email Marketing Influencer 195

7 Shifts

OCTOBER 22, 2024

Use it to share updates, special events, or new menu items. Your posts can serve as mini-ads for your restaurant, and they appear when customers search for your business. For example, you can promote your seasonal dishes or happy hour specials. Remember that your Google Business profile isn't just a static listing.

Book 195

Book Marketing Email Marketing Social Media 195

Culinary Cues

FEBRUARY 5, 2025

Commissaries for some restaurant chains have reduced the need for kitchens and trained cooks in individual units and the drive-thru has influenced Detroit to view your car as a dining space with added cup holders and space for holding food.

Fine Dining 242

Fine Dining Food Supply Customer Service Recruiting 242

EATER

FEBRUARY 18, 2025

To say Sri Lanka has one cuisine ignores its deep culinary influences and strengths. The British also brought down South Indian laborers to work the plantations, and their descendants now form the Malaiyaha Tamil community in tea towns like Nuwara Eliya, where theres a strong South Indian influence at vegetarian-only restaurants.

Hotels 284

Hotels Seasonal Menu Back of House Small Business 284

7 Shifts

OCTOBER 22, 2024

Your Google Business Profile serves as the first point of contact for many potential customers searching for local restaurants. Keep your hours updated as well, especially if you have special holiday hours or seasonal changes. Special offers are one of the top restaurant marketing strategies that bring in a regular crowd.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

ChowNow

JUNE 6, 2025

Think of it as a handshake with potential new customers, a moment to say, “Here’s who we are, what we serve, and why it matters to us.” Mentioning your location, menu items, and your cuisine types gives search engines the signals they need to understand your restaurant’s offer and put it in front of hungry people looking for what you serve.

Social Media 195

Social Media Fine Dining Front of House Customer Experience 195

ChowNow

MARCH 21, 2025

Every successful restaurant has one thing in common: they know exactly who they are serving. Key customer factors that influence dining preferences, from demographics to behavior. Understanding who you serve can help you make strategic decisions that attract the right customers and keep them coming back.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

JULY 3, 2024

A well-crafted website serves as the virtual storefront for your restaurant, providing potential diners with a glimpse into your establishment's unique offerings, ambiance, and culinary delights. Collaborations and influencer partnerships can help expand your reach and tap into new audiences.

SEO 489

SEO Website Management Online Ordering Customer Experience 489

Modern Restaurant Management

APRIL 28, 2022

Today, virtual brands are disrupting the foodservice industry, with celebrities, YouTube stars and influencers helping them go mainstream. The virtual brand’s influence has led to the inclusion of Thighstop menu items at Wingstop’s brick-and-mortar locations, too. Virtual Brands are Influencer Magnets.

Dietary Restrictions 490

Dietary Restrictions Influencer Back of House BOH 490

ChowNow

MAY 30, 2025

If youve got a big outdoor patio, maybe a summer evening special event is the best move. It could be a fall-inspired cocktail, a one-week burger special, or a collab dish made with a local farm or bakery. This works especially well if you serve photogenic food or drinks (bonus points for mouth-watering images). Ice Cream Month.

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

EATER

MARCH 27, 2025

Chains still serve a purpose though, with 84 percent of diners enjoying going to chains. Other big inflation trends include looking for specials deals or discounts before going out (28 percent) and prioritizing dining out for special occasions over regular outings (27 percent).

Social Media 248

Social Media Fine Dining Online Ordering Dine-in 248

Modern Restaurant Management

JANUARY 31, 2024

You can also organize regular contests or giveaways that encourage customers to submit their photos for a chance to win prizes or special offers. Additionally, acknowledging and responding to social media posts by customers can serve as a form of reward, making users feel valued and appreciated for their contributions.

Social Media 508

Social Media Email Marketing Influencer Customer Experience 508

Modern Restaurant Management

FEBRUARY 5, 2025

This "Super" special edition of Modern Restaurant Management (MRM) magazine's Research Roundup has a Super Bowl theme. As such, Restaurants may choose to focus on pre-orders and takeout specials to capture sales early! The steepest decline happened between 6-9 p.m., with transactions down 47 percent at 7 p.m.

2024 311

2024 Food Order Delivery Sports 311

Modern Restaurant Management

DECEMBER 18, 2024

L&L Hawaiian Barbecue brings a distinct fusion of Asian, Pacific Islander, and American influences to consumers in the continental U.S. From the types of dishes offered to how we serve our guests—dine-in, takeout, or delivery—operators must meet customers wherever they are.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

APRIL 14, 2022

At first glance, factors influencing where to grab a quick bite to eat may seem different from those behind buying a new pair of shoes. Yet they share a similar objective – influencing and serving customers wherever they are and with whatever they want. Associates who feel valued will make any customer interaction better.

Retail 474

Retail Customer Experience Online Ordering Point of Sale 474

Modern Restaurant Management

AUGUST 3, 2021

Invest in your website with clear menus, ample dining room and food photos and include online ordering or online reservation options to serve both sets of customers. Use Facebook, Instagram and/or TikTok to share your unique offerings, daily specials and other events and to interact with customers. Keep it Fresh.

Customer Experience 539

Customer Experience Email Marketing Social Media Online Ordering 539

Modern Restaurant Management

JANUARY 28, 2022

The key objective is to show you can be trusted and explain what kind of food you serve. Your business name should make it immediately apparent what kind of cuisine you specialize in. The name makes it clear what kind of food they serve: fried chicken and burgers. For example, show a food spread served on banana leaves.

Social Media 528

Social Media Small Business Advertising Food Order 528

The Rail

MARCH 25, 2025

Offer exclusive deals, special menu items, or limited-time discounts. To make the event even more special, you can introduce a memory wall where customers can leave notes about their favorite experiences at the old location. Craft a well-designed email that shares details about the move, the opening date, and any special promotions.

Social Media 130

Social Media Email Marketing Customer Experience Events 130

Modern Restaurant Management

OCTOBER 19, 2021

For example, it is advisable to establish alcohol service guidelines and procedures to prevent over-consumption or serving to intoxicated patrons. There are serious penalties for serving underage customers, including losing your liquor license and even jail time. ID, Please? Market … Responsibly. Cocktails-To-Go.

License 539

License Point of Sale Employee Relations Restaurant Law 539

Modern Restaurant Management

APRIL 24, 2025

As we delve deeper into the dynamics of special occasion dining, let’s now explore who is heading out to celebrate Mother’s Day. Start by defining the demographic your restaurant typically appeals to, consider their ages, lifestyles, motivations and what influences their dining expectations. Dessert purchases rose by 15.6

License 252

License Fine Dining Customer Experience Dine-in 252

ChowNow

JANUARY 23, 2025

Theyll love the exclusiveness of the meal and the opportunity to eat food that would typically not be served in your restaurant. Youll provide guests with printed pairing notesa list of each drink, the order in which theyll be served, and the flavor profiles for each wine or beer so customers can follow along as their guide speaks.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

JANUARY 3, 2024

Trend Two: Increasing the Importance of User-Generated Content (UGC) UGC serves as social proof and is more effective than direct advertising. This serves as a demo version of a guest’s visit. Trend Five: Becoming an Expert in Your Topic In today’s world, just serving delicious food is not enough.

2024 520

2024 Social Media Customer Experience Events 520

ChowNow

FEBRUARY 12, 2025

And it works 59% of respondents say marketing emails influence their purchase decisions. A well-timed email with a special offer, new menu item, or exclusive promotion can be the nudge they need to place another order. Boosts Repeat Business: Special promotions, loyalty rewards, and exclusive deals encourage guests to return.

Email Marketing 195

Email Marketing 2025 Marketing Online Ordering 195

Culinary Cues

FEBRUARY 27, 2025

They continue to be a resource for me when I need a boost and hopefully may serve you as well. The place where we work is the stage where all this takes place and is such a very special space. Who influenced you, where have you worked in the process of building your skills? Indeed, it is the only thing that ever has.

Consumer Goods 290

Consumer Goods Presentation Leadership Dine-in 290

EATER

MAY 21, 2025

Makubi Safari Camp While operators have historically served Western cuisines, a handful of modern safaris are offering local cuisines and native ingredients to immerse guests fully in their stunning surroundings A safari in Africa is about more than wildlife encounters. Elewana Collection One of Elewanas jeeps.

Outdoor 226

Outdoor Fine Dining Tourism Food Supply 226

Modern Restaurant Management

JANUARY 25, 2022

This iconic issue serves as a roadmap for innovation, providing menu developers with ideas for in-market implementation. Several of the trends covered in this issue trace back to social media users’ clever skills and outsized influences.” ” Flavor & The Menu’s Top 10 Trends for 2022.

2022 450

2022 Menu Social Media Innovation 450

Modern Restaurant Management

AUGUST 31, 2023

They may even promote these special events for free via word of mouth. Leverage Influencer Marketing Influencer marketing is the other potential goldmine you cannot ignore. Many are using influencers to get their messages across. Influencers have thousands to millions of followers. It’s not hard to see why.

Social Media 385

Social Media Email Marketing Influencer Events 385

Modern Restaurant Management

JUNE 23, 2023

Are you trying to reach the after-work dinner crowd, leisurely weekend brunch groups, or families looking to celebrate a special occasion? Is your concept a fun dessert spot, do you provide an upscale dining experience, or do you specialize in authentic international cuisine? business park or neighborhood shopping plaza).

Franchise 450

Franchise Franchising Marketing Social Media 450

Modern Restaurant Management

DECEMBER 6, 2019

Those free samples at Costco are more than just a fun membership perk — they serve as a catalyst for your purchasing decisions. One in three of the card receivers were influenced by the Principle of Reciprocity enough to initiate action. Bankers weren’t the only ones influenced by sugary treats.

Customer Service 344

Customer Service Customer Experience Small Business Social Media 344

7 Shifts

OCTOBER 1, 2024

Serving fresh, delicious, and well-prepared food can make a big difference in how customers perceive your restaurant. A warm greeting, attentive service, and a willingness to accommodate special requests can significantly enhance customer satisfaction. Food quality Food quality plays a big role in your customer’s experience.

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

Modern Restaurant Management

JANUARY 2, 2024

The data collected will help create future strategies to identify customer preferences influencing a company's sales and marketing strategies. Restaurants are taking the dish to the next level, serving everything from breakfast to Indian-inspired pizza.

2024 493

2024 Fast Casual Food Safety Insurance 493

7 Shifts

NOVEMBER 14, 2024

A kitchen staff member who understands the timing needed for each dish can better coordinate with the serving staff so that food is delivered promptly and at the correct temperature. These tools serve as a reference for restaurant employees, ensuring they know what’s expected of them and how to perform their duties.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

Modern Restaurant Management

APRIL 1, 2020

Create new family meal specials, i.e., "Family Dinner for 4." When asked to rank the importance of several elements in choosing a restaurant, customers found these to be "extremely important" factors: 55 percent of respondents say, "Food always served as ordered." We will come out of this.

Guest Recovery 414

Guest Recovery Customer Experience Social Media Food Order 414

7 Shifts

JULY 10, 2020

Stay tuned for a few special tips from Melissa Bensky, one of Toronto’s most prolific foodgrammers with her account, @tastethesix. Plan your budget to include food costs, labor costs, operating costs, marketing costs, and any extra costs such as for party favors and special decor. Invite influencers ?? Plan your staffing ?????

Events 351

Events Social Media Kitchen Safety Seating 351

Culinary Cues

FEBRUARY 18, 2020

Even the difference between restaurants that serve three meals per day vs. one that focuses entirely on dinner will be an entirely different ballgame. Always a specialized space for members, the club setting maintained a market space for food that was based on tradition, classic preparations, and to a large degree a “food cost free zone”.

Beverage 520

Beverage Events Food Order Website Management 520

Squirrel Systems

JUNE 2, 2025

Dishes that are easy to prepare and serve outdoors help keep ticket times down and tables turning. Consider adding: Shareable small plates Pre-batched cocktails Grilled specials that can be cooked outdoors Pair this with visual QR code menus that highlight summer selections and staff favorites to influence ordering patterns.

Seasonal Menu 104

Seasonal Menu Outdoor POS Social Media 104

Modern Restaurant Management

NOVEMBER 27, 2023

Just ask the manager of the brunch spot who can’t serve pancakes because the griddle is broken — again. This type of maintenance is typically the responsibility of specially trained technicians. But these activities should be planned outside of restaurant hours so they do not interfere with serving customers.

Audits 309

Audits Equipment Food Safety Kitchen Safety 309