Modern Restaurant Management

NOVEMBER 6, 2024

So what can they do to compete for talent, hire effectively and retain staff in the long-term? Invest in technology. Prioritize investments in technology platforms based on their potential impact on both team satisfaction and overall business success. What hiring trends should operators plan for as we head into a new year?

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Modern Restaurant Management

MAY 20, 2020

I know how hard it is to stay in business, how slim the margins are, and especially how difficult it is to hire and take care of the employees that keeps the business alive. Each of these factors mean restaurant owners may have to hire — and hire fast. Automate Your Hiring Process. Leverage Referrals.

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Hiring Reference Advertising Management 563

Modern Restaurant Management

JULY 14, 2021

In today’s tight job market, to be competitive and stay top of mind of potential hires, it’s important to launch a holistic recruitment marketing strategy to support basic recruiting functions. Technology platforms can also help you optimize these. Technology platforms can also help you optimize these searches.

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Recruiting Hiring Marketing Advertising 531

Modern Restaurant Management

OCTOBER 15, 2024

That means if every job seeker were hired, a million positions would remain unfilled. The impact on restaurants is evident: longer wait times, inconsistent service, and increased use of technology like self-service kiosks and automated ordering systems are on the rise. million job openings in the United States, yet only about 7.2

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2024 Customer Service Hiring Hotels 414

Modern Restaurant Management

JUNE 22, 2022

Hiring teams are facing a specific challenge this summer–quickly hiring the top seasonal talent before someone else does. Below are four tips to add to your seasonal hiring toolkit. Using technology allows you to incorporate a preview into the interview process, saving time for both parties. ” Hire Faster.

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Modern Restaurant Management

MAY 11, 2021

For example, IHOP is planning to hire 10,000 new workers in the coming months to prepare for, “…a restaurant renaissance on the horizon.” If restaurants want to stand out in the competition for talent, they must adapt their hourly hiring practices. The Problem with Hourly Hiring. Provide Mobile Access.

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Modern Restaurant Management

JANUARY 17, 2023

The hiring shortage and the fallout from "The Great Resignation" that saw 47 million U.S. How can technology increase tips by? Another way technology can boost tipping is by turning even new hires into the knowledgeable servers guests love. That's the power of real-time data.

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Modern Restaurant Management

FEBRUARY 15, 2022

Technology innovations offer the potential to bridge the gap between the need to keep their business running and deliver quality products and experiences to their guests. More realistically, technology advancements can eliminate superfluous tasks and automate components of complex ones. Loyalty Technology to Drive Daypart Engagement.

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Modern Restaurant Management

DECEMBER 30, 2022

For some, that has meant looking to supplement staffing gaps with technology and modifying or expanding the roles and responsibilities of current staff. Ongoing staffing challenges have led restaurants to embrace technology solutions, especially for front of house roles. Automating the Front of House.

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Modern Restaurant Management

JANUARY 24, 2022

Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. Thankfully, restaurant technologies can play a dual role. How Can Restaurant Technologies Mitigate Some of the Challenges the Industry Faces?

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Modern Restaurant Management

OCTOBER 5, 2021

When using the right technology, however, operators can begin to address common concerns like understaffing, employee burnout and common wage concerns. Further, this technology can help organizations apply different staffing standards to various day parts, taking advantage of a wider variety of skill levels to meet service demand needs.

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Modern Restaurant Management

NOVEMBER 11, 2024

This technology already exists today. Why hire food runners when Servi can handle the job without missing a beat? The technology is already here. Throughout the meal, robot servers deliver your food and clear the table when you're done. Sounds far-fetched, right? But this isn’t some distant sci-fi fantasy.

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Front of House Food Order Seating Customer Experience 450

Modern Restaurant Management

JULY 22, 2022

While attracting and connecting with top talent can be a difficult task for quick serve restaurants, there are many tools and solutions that recruiters and hiring teams within the food service industry can leverage to overcome staffing shortages today. Integrated Talent Acquisition Systems. Intelligent Messaging.

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Technology Recruiting Email Marketing Hiring 450

Modern Restaurant Management

AUGUST 25, 2022

Though much ink has been spilled over the difficult hurdles restaurants survived — and thrived — through, it’s also important to highlight the positive changes that are transforming the industry, and that includes technology. Technology, Then and Now.

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Technology Mobile Ordering Social Media Customer Experience 474

Modern Restaurant Management

JUNE 17, 2025

Preparing Your Team Before the Rush Many restaurants make the common mistake of hiring once they’re overwhelmed, rather than staffing ahead of the rush. Hiring for the summer rush ahead of time allows for thoroughness, setting staff up for success.

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Seasonal Menu Loyalty Program Back of House Customer Experience 251

Modern Restaurant Management

JUNE 17, 2021

Additional hiring challenges include lingering employee anxieties around virus exposure, a shortage of seasonal foreign workers, and generous stimulus payments that compete with restaurant wages. In response, many restaurants have turned to technology to help address the labor gap.

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Technology Employee Relations Online Ordering Customer Service 474

Modern Restaurant Management

NOVEMBER 14, 2024

Scalability: During peak hours or seasons, digital hosts can easily scale to handle increased call volumes with concurrent call capability without additional hiring Even for a smaller operation, the constant interruptions by the phone can create additional challenges on employees, especially if they are understaffed since Covid.

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Reservations Online Ordering Loyalty Program Book 448

Modern Restaurant Management

MAY 20, 2021

"It's a feeding frenzy on hiring right now. More and more operators, like Justin Rosenberg and his Honeygrow concept , are turning to labor-saving technology to help keep them in the black. Does this mean restaurant operators are going to start replacing new employees with technology? "Where are all the people?

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Technology Front of House Back of House Healthcare 474

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online.

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Technology Loyalty Program Front of House Online Ordering 508

Modern Restaurant Management

MAY 31, 2024

In today's bustling restaurant industry, where every detail matters, technology has become an indispensable tool – especially in hiring and staffing. Crafting the Perfect Job Ad When it comes to hiring for restaurant positions, there's a significant difference between a job description and a job ad.

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Hiring Recruiting Innovation Technology 309

Modern Restaurant Management

NOVEMBER 12, 2024

Also, incorporating a severe weather preparedness plan into new hiring training and posting it in break rooms and common areas ensures staff are informed and prepared. Tech Solutions for Severe Weather Preparedness Technology is another component that can aid severe weather preparedness for restaurants.

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Modern Restaurant Management

FEBRUARY 9, 2021

As we continue to move past the fallout from the pandemic there will be a growing reliance on technology within every aspect of the operation and companies can be ready to take advantage, but they must start now or be left behind.

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Modern Restaurant Management

JULY 17, 2023

Technology Is an ISO Game-Changer Organizations no longer need to sift through piles of paperwork, desperately trying to find the right documents to prove they’re compliant. Automation and the Internet of Things (IoT) are driving increased adoption of technology solutions for ISO compliance and quality management.

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Modern Restaurant Management

NOVEMBER 16, 2022

And they are hiring staff they should not, assuming any warm body is better than no bodies. During this hiring frenzy, restaurants need to consider: Temporary sign-on or retention bonuses, and temporary pay raises, to better compete. These should be offered to new hires, but also to your existing workers. Bring them back.

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Modern Restaurant Management

SEPTEMBER 14, 2021

The right POS technology and the data it captures can be an invaluable asset in helping analyze and improve a business as market trends and consumer behaviors change. With the right POS technology, restaurant owners can also analyze profit margins, supply chain costs and customer buying trends to properly price future items and promotions.

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POS Technology Food Food Supply 470

Modern Restaurant Management

APRIL 29, 2021

They will embrace technology to set par levels and pre-package necessary ingredients to assemble a meal quickly. Two-thirds of new hires signing up for DailyPay. Now more people are back to work and everyone is hiring. That’s why being creative and flexible has been a key mindset for hiring.”

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Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

AUGUST 7, 2023

People who regularly go to sports bars and restaurants want the best technology available to watch the big game. Lighting systems have come a long way with new technology on the market. Hiring a quality smart tech installation company makes sure you receive the best in devices and service.

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Technology Sports Entertainment Customer Experience 419

Modern Restaurant Management

JANUARY 2, 2025

Early adopters of this technology are already seeing higher ticket averages and improved customer satisfaction. This operational simplicity makes training new hires faster and allows teams to deliver a consistent product every time. At Cannoli Kitchen Pizza, we hire work ethic over experience.

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7 Shifts

OCTOBER 28, 2021

Much like technology has improved consumer engagement with restaurants through digital channels, it must also be utilized to support employee engagement. Let's break down the various steps where restaurant technology can dramatically improve would-be employees' experience. How to Attract the right people for your culture. Even better?

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Recruiting Technology Hiring Consumer Goods 370

Modern Restaurant Management

MARCH 11, 2025

– Ilson Goncalves, Chef/Owner, Samba Montclair Two ways the pandemic changed the restaurant industry are around employees and technology. Technology continues to transform restaurant operations. Technology has become a solution in staffing as well. That's never going to change. They seek brands they believe in.

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Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

FEBRUARY 17, 2025

They would need to be able to lean on their technology partners to offer tools that help create efficiencies, and better manage costs. " In what ways is technology changing the Canadian hospitality industry and what impact do you see AI having? AI is also boosting staff productivity.

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Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

AUGUST 4, 2020

With restaurants opening back up, hiring managers will need to find applicants to quickly fill positions. Instead of not having enough talent, hiring managers will now need to sift through hundreds if not thousands of job applicants quickly and efficiently to get their businesses back up and running.

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Hiring Customer Experience Recruiting Management 508

Modern Restaurant Management

MAY 9, 2025

What are guests’ expectations for outdoor dining, particularly as it relates to technology? In what ways can technology be used to elevate the outdoor experience? That’s real value without needing to hire more staff, and in fact we often see operators are able to run leaner shifts with handhelds.

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Outdoor Mobile Ordering Loyalty Program Fast Casual 251

Modern Restaurant Management

MAY 5, 2025

From there, you’re forced to vet and hire more employees on a revolving-door basis, and according to CareerBuilder, “introducing the new cost of hiring someone to replace the employee who left.” This leads to a decrease in the service they provide customers and may even lead to them quitting.

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Modern Restaurant Management

JANUARY 23, 2025

Adopt technology : Use tech solutions to simplify operations, such as automated scheduling or inventory tracking systems. Designate experienced staff to mentor new hires, handle onboarding, or run training sessions. Streamlined processes mean fewer last-minute crises for everyone.

Operations 395

Operations Workshop Sustainability Inventory 395

7 Shifts

JULY 14, 2021

How do the world's best restaurateurs hire their teams? Among many other stories, Danny dove into his hiring process from the very beginning at Union Square Cafe, how it evolved into the process they use now at all of his restaurants. We don't want to hire finished products. for a fireside chat with 7shifts CEO, Jordan Boesch.

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