Harbor Touch

MARCH 18, 2025

From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Our goal is simple: give you tools to streamline operations, cut costs, and grow your business without burning out. Check references carefully and run quick trials. Staff Management 1.

Management 148

Management Management Seasonal Menu Cash Management 148

Culinary Cues

DECEMBER 11, 2023

Long before the restaurant chains of today, decades prior to the birth of fine dining, experience dining, and molecular gastronomy, there were neighborhood cafes that were part of small communities across the country. In any case, The Blue Gentian was a busy place. No one ever left the restaurant still hungry.

White Paper 411

White Paper Hospitality Fine Dining Reference 411

7 Shifts

OCTOBER 9, 2020

Restaurant website design: Taking a DIY approach vs. hiring a web development team Consider whether you want to build your restaurant's website or hire someone to do it for you. Do I have the budget to hire a web development team? About - People find it easier to connect with other people, rather than with businesses.

Design 397

Design Online Ordering Website Management Social Media 397

7 Shifts

MAY 31, 2021

The term ‘restaurant operations' refers to the process by which a restaurant is run. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. Improvement Tips. What Does Restaurant Operations Mean? Human Resources Management.

Operations 363

Operations Inventory Hiring Customer Service 363

Goliath Consulting

MAY 19, 2020

And while a little competition never hurts, continuing investments in your catering program will be paramount to your business’s success. Here are four strategies you can use in your existing catering business to gain a competitive edge in the crowded catering landscape. Take some time to explore what you can achieve as a business.

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

Sling

MARCH 26, 2022

It can also cause ripples throughout your business as a whole. You can avoid this negative impact by making employee retention a cornerstone of your business strategy. 2) Find The Best Hires. The first step in boosting employee retention is hiring the right people. Some team members may wonder if their job is on the line.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

7 Shifts

OCTOBER 31, 2022

A restaurant business plan is one of the most (if not the most) essential elements in getting a new restaurant off the ground. There are a few reasons for this: A business plan is typically the first thing any lender or investor will want to look at. You'll have a document to reference during the planning or opening of your restaurant.

Point of Sale 397

Point of Sale Back of House Document Download 397

Goliath Consulting

SEPTEMBER 14, 2020

From an interview with Restaurant Business Magazine , Bruster’s Real Ice Cream reported selling 18 franchise agreements this year and now has 56 stores under construction or in development out of their 200 units (1). According to Don Daszkowski of the Forbes Business Council, “the competition [for jobs] will likely be fierce” (4).

Franchise 393

Franchise Franchising 2021 Fast Casual 393

Modern Restaurant Management

NOVEMBER 16, 2023

In the current hiring climate, restaurants can’t afford to lose good employees because they feel unappreciated. It gives employees access, not to health insurance, but to health care: telemedicine, now referred to as “digital” or “virtual” health care. I’ve found a way to address this issue.

Insurance 309

Insurance Employee Relations Reference Small Business 309

Modern Restaurant Management

OCTOBER 21, 2019

A recent study found that 60 percent of consumers prefer to pick up the phone to get in touch with local businesses instead of emailing them or contacting them via social media. Does that mean they need to hire someone to staff their phone line 24/7? Absolutely not. Answering the Call.

Customer Experience 299

Customer Experience Online Ordering Customer Service Reservations 299

7 Shifts

JUNE 29, 2022

Some of the biggest restaurant businesses on the planet are franchises. Franchise compliance is one of the biggest considerations when entering into and running a franchise business, as failing to follow federal and applicable city/state laws could result in serious consequences. How to Make Sure All Franchise Locations Are Compliant.

Franchise 370

Franchise Franchising Restaurant Law Document 370

Sling

JUNE 8, 2020

When you think about it, creating a business budget is probably one of the least exciting responsibilities of being a manager or an owner. In this article, the management experts at Sling discuss budgeting 101 and give you tips on how to build a business budget for your company, regardless of size. How To Create A Business Budget.

Small Business 109

Small Business Cash Management Uniforms Tip Distribution 109

7 Shifts

DECEMBER 17, 2020

The ideal customer for your business is the one who comes back time and time again. Growing a loyal customer base is a key to growing your business and keeping it profitable year-over-year. Customer retention refers to a restaurant’s ability to retain, or keep, the existing customers that it has. What is customer retention?

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Embrace the Suck

JANUARY 13, 2021

While working ON your business sounds great, it appears to you to be more like a mythical creature that you will never catch. While the food was getting rave reviews and the restaurant was slowly picking up more business. One night he sat down with me to talk about the future of my business. So, you do what you know.

Coaching 360

Coaching Back of House Front of House Take-out 360

7 Shifts

NOVEMBER 15, 2019

We’ve also written a new ebook with even more details on fair workweek and labor compliance, including facts, strategies, and checklists for you to reference when scheduling employees to ensure you’re staying compliant. Fair Workweek refers to the movement to give employees more rights when it comes to their work schedules.

Restaurant Law 239

Restaurant Law Download Hiring Document 239

7 Shifts

SEPTEMBER 10, 2021

They provide insights into business strategy, guide business decisions, and are a reminder of why you started. Your mission statement is the “why” of your business strategy and captures why your restaurant exists. Poorly written mission statements, littered with cliches, buzzwords, and business jargon. The result?

Customer Service 370

Customer Service Fast Casual Customer Experience Back of House 370

EATER

APRIL 8, 2021

So the staff and the 15 young people working that night spent most of the evening doing extra training and cleaning to keep busy. Some organizations were able to keep their teams busy by focusing on other parts of their mission. The year had started off strong. Other groups sent food and toiletries to alumni.

Training 307

Training Café Kitchen Safety Back of House 307

Goliath Consulting

MAY 8, 2020

Off-premise catering is undoubtedly a compelling business opportunity for restaurant owners. Catering also gives businesses brand exposure and valuable marketing opportunities. Catering also gives businesses brand exposure and valuable marketing opportunities. annually through 2019 (4).

Catering 248

Catering Point of Sale Delivery Customer Service 248

EATER

JULY 10, 2020

In several cities, chefs are using social media to share worker stories of racism, sexism, and toxic workplaces The Black Lives Matter movement has prompted all industries to take a hard look at their hiring practices, and the dynamics at play in their work environments. Everyone knows who’s abusive.

Social Media 242

Social Media Small Business Leadership 2017 242

ChowNow

JULY 17, 2024

An operations plan is a crucial component of your restaurant’s business plan. ” Outline Your Organizational Structure Outline the organizational structure of your restaurant, no matter how small your team may be. Onboarding: Provide new hires with an orientation, introduce them to team members, and train them on SOPs.

Operations 195

Operations Kitchen Safety Front of House Food Safety 195

Modern Restaurant Management

AUGUST 19, 2020

A number of restaurant and retail store owners in the city of Pasadena have quietly established the nation’s first dense “face-pay” network, top video.These small business owners have embraced an advanced facial recognition technology that lets their customers make secure, hands-free purchases using only their faces.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Seating 515

Goliath Consulting

MARCH 19, 2021

The pandemic has brought a talent crisis to the restaurant industry, with a recent survey showing that more than 55% of hiring managers had difficulty sourcing hourly workers, while about 45% expressed difficulty scheduling interviews (1,2). Transparency.

Recruiting 195

Recruiting Small Business Magazine Hiring 195

7 Shifts

AUGUST 29, 2019

They’re wildly popular and highly profitable for your business. If you feel that removing the dog from your menu would be a bad thing for your business, leave it on there. You’ll want to make sure your kitchen stays efficient and that your menu is keeping your restaurant in business rather than putting it out of business.

Menu 279

Menu Point of Sale Website Management Online Ordering 279

EATER

APRIL 25, 2023

Juan adds, “The combination became famous, and we started calling it caldosa,” a reference to the caldo that went into the first bag. Pacheco says the business sells over 2,000 bags of Picaritas a week at the Palmares venue alone, and the snack has helped Fory Fay expand with cevicherias in Zaragoza and San Ramón nearby.

Fine Dining 274

Fine Dining Back of House Point of Sale Advertising 274

7 Shifts

JULY 1, 2024

Running a bar is a lucrative business, proven by the fact that this industry is estimated to be valued at a whopping $36 billion in 2024. While this could be a rewarding venture, opening a bar is not exactly the same as opening a food business. Remember that your brand name adds intangible value to your business.

Bar 221

Bar License Food Supply Restaurant Law 221

7 Shifts

SEPTEMBER 9, 2019

Disclaimer: The information contained in this article is general in nature and businesses should consider whether the information is appropriate to their needs. Seek the advice of legal counsel to learn about how these laws apply directly to your business, and to learn if any have been updated since this post’s publication.

Restaurant Law 283

Restaurant Law Cash Management Article Uniforms 283

EATER

SEPTEMBER 15, 2023

Look, we” — she and a research assistant and a historian she hired for the book — “put a lot of research into this. In Taiwan, she says, “we are seldom elegant, because people are always busy making a living. I’m not pulling this out of my ass. When I feel the need to defend myself, I do think I’m a little bit strongheaded.”

Food 363

Food Book Food Supply Food Order 363

7 Shifts

MAY 23, 2024

The restaurant business is one of the most competitive industries, and this shows in the fact that only 20% of restaurants succeed in the market. Your restaurant expenses may vary depending on various factors, such as the equipment you use, your business location, the size of your operation, and whether you own or rent your commercial space.

Point of Sale 221

Point of Sale Seasonal Menu Food Supply Cash Management 221

Restaurant365

MARCH 12, 2021

Mr. Foust explained the hiring challenge that is nearly universal for restaurateurs. Previously, to hire for open positions, Sweet Lou’s would post job listings on Craigslist and Indeed. The process was easy, and “setting up an actual career page is something that’s neat for small operators like myself.”

Hiring 78

Hiring Demo Communication Back of House 78

7 Shifts

MAY 1, 2024

Bookkeeping is one of the most essential aspects of any restaurant business. After all, a small, honest mistake can accumulate over time and turn into bigger operational problems— 17% of restaurants even fail in their first year due to mismanagement of finances. If that isn’t possible, then go for alternatives.

Cash Management 221

Cash Management Employee Relations Inventory Beverage 221

Cheetah

APRIL 10, 2020

Reading Time: 3 minutes One of the main challenges for restaurant owners figuring out how to start a restaurant is hiring the right people. Hiring is a tough problem for any restaurant owner – the labor pool for line cooks is tight in almost every market. Looking to hire a manager? You have immediate references.

Back of House 78

Back of House Hiring Recruiting Website Management 78

Restaurant Engine

FEBRUARY 24, 2021

Hiring good staff is integral to your overall customer dining experience. With more than two and a quarter million waitstaff in the United States, competition is fierce, and hiring just the right team members can be crucial to your restaurant’s success. This is why hiring correctly and for longevity is crucial for your restaurant.

Hiring 64

Hiring Website Management Customer Service Customer Experience 64

Perfect Daily Grind

NOVEMBER 24, 2020

While some café owners set out to simply serve good coffee to local people, others choose take their coffee further afield and scale their business to create a chain. . It’s important to examine what made your first café successful; cross-reference this with what a new location offers to see if it will work for you.

Café 193

Café Customer Experience Small Business Back of House 193

Modern Restaurant Management

DECEMBER 12, 2019

This has resulted in an increased demand for additional cafes across the state, creating a tremendous business opportunity for experienced operators looking to diversify or be part of the brand's early growth in Colorado," said Craig LeMieux, area developer for Tropical Smoothie Cafe. "My Nathan's Brings On Franchise Experts.

Franchise 275

Franchise Franchising Loyalty Program Book 275

Perfect Daily Grind

FEBRUARY 9, 2021

We’re using this term to refer to coffee shops which thrive in smaller towns and cities. He tells me that his Guatemalan roots have been a big part of the business’ success and philosophy. “I Familiarity will support a team to remember regulars’ orders, strengthening a business’ place in the community.

Café 190

Café Consumer Goods Customer Experience Small Business 190

EATER

NOVEMBER 10, 2021

That was really validating because the bartending job was initially just something to keep me busy while I was studying for the LSAT. It doesn’t have any reference to something it’s replacing, which is cool, but also hard. The organization was just a small part of my life before the pandemic. We have raised over $7.5

Book 258

Book Bar Restaurant Law Take-out 258

Open for Business

MAY 19, 2023

A small restaurant business plan is the roadmap you use to open a successful spot. As a first step to creating yours, ask your friends and colleagues to share restaurant business plan examples. Their restaurant business plan samples can inspire yours. Two restaurant workers discuss a business plan.

Fine Dining 147

Fine Dining Front of House Design Document 147