Modern Restaurant Management

DECEMBER 22, 2020

So, whether you are a restaurant proprietor of one, two or many locations, food or inventory supplier, menu designer, online reservation technology or delivery software company, this could be a viable funding option for you. First Timers Should Hire a Pro. But just applying for a grant does not mean you will secure one.

Employee Relations 547

Employee Relations Leadership Small Business Food Supply 547

Embrace the Suck

MAY 14, 2023

As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.

Leadership 221

Leadership Customer Service Customer Experience Loyalty Program 221

Modern Restaurant Management

JUNE 20, 2022

million open jobs, with organizations challenged to hire amidst unprecedented competition for talent. For example, maybe an employee wants to test out delivery driving or move into managing technology. Look for additional ways to empower professional development and leadership skills. As of early 2022, there were still 11.5

Small Business 546

Small Business Social Media Hiring Leadership 546

The Rail

APRIL 14, 2025

Service-based companies, like restaurants, often flourish by growing their workforce or modernizing technology. Hiring and Training Employees for Business Growth Effective scaling of operations calls on a qualified and committed workforce. Restaurants that use automation solutions save money on labor and minimize human error.

Small Business 130

Small Business Cash Management Social Media Consumer Goods 130

7 Shifts

FEBRUARY 7, 2024

Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive. The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Goliath Consulting

APRIL 18, 2025

Hiring for personality, providing empathy-based training, and empowering staff to go the extra mile all contribute to a strong hospitality culture. A warm welcome at the door, personalized follow-ups via email , and even thoughtful social media interactions can bridge the gap between technology and connection.

Hospitality 221

Hospitality Email Marketing Mobile Ordering Customer Service 221

Restaurant Business

JUNE 11, 2025

And there will be more technology, including self-service ordering kiosks.  O’Reilly added that he wants Ascent to become the technology leader in family dining. The company recently hired Brian Wallunas, former CTO at Smokey Bones, as its first chief technology officer.  “I A new day for family dining? Sign up here.

Fast Casual 130

Fast Casual Front of House Back of House Leadership 130

Modern Restaurant Management

JUNE 26, 2024

Throughout his 17 years at Mood Media, he's held various customer engagement and sales leadership roles and has worked with key technology partners to optimize innovative solutions based on vertical market trends and customer feedback that deliver positive ROI to operators. Is the menu difficult to read?

Seating 437

Seating Mobile Ordering Point of Sale Customer Experience 437

Culinary Cues

JANUARY 11, 2020

Sometimes the fault lies with a lack of desire to communicate, oftentimes the problem is the incorrect use of communication, but the majority of time the challenge is that leadership has no idea how to effectively communicate a message in a succinct, timely manner. It is important that our sponsors are happy. It’s a win, win.”.

Communication 407

Communication Leadership Employee Relations Entertainment 407

The Rail

JUNE 11, 2025

Include key milestones like finalizing the lease, completing renovations, hiring staff, ordering equipment, and doing test runs of your menu. Hire and Train the Right Team Staff can make or break your new restaurant. The right team brings your vision to life, while the wrong hires can lead to poor reviews and high turnover.

Management 130

Management Management Equipment Hiring 130

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. McDonald’s’ core values are as simple as they come, but a powerful tool when it comes to hiring, building a team, and managing performance. Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

DECEMBER 3, 2019

"As we compiled the list, we were pleased to see how many topics addressed solutions for industry-wide problems such as hiring, staffing and marketing. MRM's thought leadership is getting stronger and more focused and look forward to grow this library in the future." Essential Leadership Skills for New Restaurant Managers.

Article 287

Article Social Media Leadership Magazine 287

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

MARCH 27, 2024

In his new book, Scott Greenberg provides an inspiring, practical framework for management to explore their biases, habits, and leadership styles while learning how to refine the way they manage so they can more effectively recruit, retain, and motivate their hourly teams. What they do own is the culture.

Coaching 275

Coaching Franchising Franchise Book 275

7 Shifts

OCTOBER 31, 2022

This unique approach puts our employees first because we believe that attracting, hiring, and nurturing the right people is what sets our businesses apart. Here are examples of each: Strengths : Combined 30+ years of restaurant experience from the leadership team. Hiring is routinely one of the most difficult tasks in food service.

Point of Sale 397

Point of Sale Back of House Document Download 397

Restaurant Business

OCTOBER 13, 2023

Patra will assume the newly created position after spending 15 years at Brinker.

Hiring 274

Hiring Technology Leadership 274

Modern Restaurant Management

NOVEMBER 14, 2019

We had leadership from the heart program, Hog Heaven University, a certified Pitmaster program and a train the trainer program. You used to have to hire an advertising agency to market to your customers. Today technology is not only about operations but how you connect with your consumer.

Advertising 361

Advertising Social Media Technology Loyalty Program 361

Restaurant Technology Guys

NOVEMBER 13, 2022

Brian Radin Bio: Join Jeremy and Brian Radin to talk about how PayCards can help restaurants with retention and hiring. Restaurant Technology Guys Podcast Ep. 159 – ComData the originators of PayCards talk the value of daily pay in the restaurants appeared first on Restaurant Technology Guys. The post 159.

Technology 148

Technology Leadership Hiring Customer Service 148

Modern Restaurant Management

AUGUST 5, 2020

TableUp’s technology will form the foundation of TouchBistro Loyalty – the soon-to-be-launched customer relationship management (CRM), marketing, and loyalty solution that will be fully integrated with the TouchBistro platform. . Minnow Technologies raised $2.2 ” Tyga Bites Launches. . NCR Adds Contactless Solution.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

NOVEMBER 5, 2019

This edition of MRM News Bites features McDonalds, the Food Waste Reduction Alliance, OpenTable, Ordermark, Hudson Group, Hakkasan Group , Waitr and Checkers, ICV Partners, Restaurant Technologies, Diebold Nixdorf and Alto-Shaam. Changes at the Top for McDonald's. in January 2017. Chairman of McDonald's Board of Directors.

Waste 253

Waste Food Leadership Customer Service 253

Modern Restaurant Management

JANUARY 17, 2020

Liquid 2 Ventures, which is also headquartered in the Bay Area, is a seed-stage venture capital firm created for the post-cloud, post-mobile, post-accelerator world of technology startups. Paris Baquette's Leadership Changes. Physicist and founder of Cloudant, and Michael Ma, a Harvard graduate and founder of Talkbin.

Franchising 340

Franchising Franchise 2020 Leadership 340

Modern Restaurant Management

SEPTEMBER 15, 2020

.” “SALIDO has gone to great lengths to incorporate our team’s feedback and ensure they can support EATALY’s complex hospitality technology needs,” said EATALY co-founder and CFO Adam Saper. We will continue investing heavily in expanding SALIDO’s core technology and evolving our Restaurant OS offerings.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

JULY 30, 2021

With our industry leading technology partners like OIo, Thanx, Dolce Software, Ctuit, COGS-Well, MomentFeed, Tattle, Plate IQ, Givex and Revel Systems, we feel very confident about our tech stack to help support our growth.” and Canada.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Typsy

FEBRUARY 10, 2025

Frequent departures disrupt operations, increase recruitment costs, and require constant retraining of new hires. Role-specific training: From front-line service to leadership development, Typsy offers tailored content for every position. For example, aspiring supervisors can follow a leadership track.

Hospitality 78

Hospitality Training Recruiting Certification 78

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Field Day , the enterprise field-marketing solution for retail and restaurant brands, added Byron Duncan to its growing leadership team. Byron Duncan.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

MARCH 7, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. ” Technology-driven vertical farming company Kalera announced the opening of its new state-of-the-art growing facility in Orlando, Florida.

Food 324

Food Food Supply Small Business Fast Casual 324

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. ” As a Feeding America Leadership partner, the company has ongoing partnerships with a variety of food banks across the country. Dining Bond Goes Global.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Gecko Hospitality

APRIL 30, 2025

And if your whole hospitality hiring system is broken, youre bound to be stuck in a never-ending cycle of recruitment mistakes: More than great food or cutting-edge tech, a resilient hospitality management team is your competitive edge. Can they find the right areas to leverage AI technology for ROI? Do they understand cost controls?

Hiring 76

Hiring Hospitality Recruiting Leadership 76

Modern Restaurant Management

FEBRUARY 19, 2020

Allen comes to Checkers & Rally’s with a proven track record of success in the restaurant industry and deep expertise across brand strategy, menu and marketing, franchising, restaurant technology, and restaurant operations, among other disciplines. ” The company also hired Kelly Hopper as its new chief financial officer.

Franchising 305

Franchising Franchise Fast Casual Point of Sale 305

EATER

MAY 25, 2023

The genuine passion she displayed for the industry convinced the hiring managers that she’d excel in the marketing analyst role, and they were right. It was a bit overwhelming to see just how technologically advanced it is. She spent nearly four years with the company. I still get that same feeling of awe whenever I’m at the farms.

Innovation 246

Innovation Food Consumer Goods Food Supply 246

Modern Restaurant Management

MARCH 11, 2020

“Business owners are rapidly selecting SpotOn as their go-to technology partner, and we're excited to continue building SpotOn into a household name within the business community and beyond.” billion and focused exclusively on providing capital to rapidly growing, capital efficient software and other technology companies.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

AUGUST 16, 2024

One of a restaurant manager’s primary responsibilities is hiring, training, and scheduling staff so that the business runs smoothly. Leadership and communication Leadership and communication are not just skills, but essential qualities for a successful restaurant manager. Is it hard to be a restaurant manager?

Management 195

Management Management 2024 Leadership 195

Modern Restaurant Management

DECEMBER 13, 2019

We are grateful for his leadership as we brought these businesses together to create a global champion in the restaurant and hospitality software industry.” Ordermark hired Charlie Jeffers, a 25-year industry veteran and award-winning expert on point of sale (POS) integration, into the newly created position of Head of Innovation.

Mobile Ordering 251

Mobile Ordering Catering POS Customer Experience 251

Squirrel Systems

JUNE 3, 2024

High turnover rates not only disrupt operations but also incur significant costs related to hiring and training new employees. However, technological advancements in restaurant labor management and scheduling are proving to be game-changers in addressing this issue. This fairness fosters trust and loyalty among staff members.

Technology 92

Technology Management Management Restaurant Law 92

Restaurant365

JUNE 17, 2022

Restaurant technology has grown in the last few years. Apps are more intuitive than ever, websites are smarter and technology can help hiring and retention, delivery and operations. Technology, it seems, is making the restaurant industry bigger and better. Hiring and onboarding technology.

Technology 78

Technology Front of House Back of House Mobile Ordering 78