7 Shifts

JULY 24, 2020

Setting the Table: The Transforming Power of Hospitality in Business. ?? Topics: Hospitality; hiring and training staff; building workplace culture. ?? Award-winning restaurateur Danny Meyer (Union Square Cafe, Gramercy Tavern, Shake Shack) cooks up hospitality magic in his best-selling book, Setting the Table.

Book 370

Book Management Management Restaurant Law 370

Embrace the Suck

MAY 24, 2023

This means internalizing the essence of hospitality. Step 3: Scout for Personality, Not Just Skills During the hiring process, we sometimes over-emphasize experience while undervaluing the importance of personality. Discard the age-old adage, "Treat people as you want to be treated." We're curators of memorable experiences for others.

Recruiting 327

Recruiting Coaching Hiring Customer Experience 327

Modern Restaurant Management

FEBRUARY 23, 2021

I’ve thought a lot about the lessons he taught me during the challenges of the past year, as well as countless other times when world events have shaken the hospitality industry to its core. Hiring and training new management is difficult on top of reopening restaurants once a crisis passes. Get Better.

Leadership 180

Leadership 2002 Airlines 2001 180

7 Shifts

APRIL 21, 2023

Maybe you realized hospitality is your passion. In that leadership position, he created classes for managers on skills like leadership and cost control. But his father pushed him to get a college degree in case hospitality didn't work out. I have always been very passionate about food and hospitality.

Leadership 195

Leadership Training Front of House Customer Experience 195

ExactHire - Restaurants

FEBRUARY 21, 2022

Let’s talk about the area where we, HR Professionals, may need extra support now–recruiting and hiring. Hiring with QR Codes. By hiring with QR codes! Hiring with QR codes–or using them in your recruitment process–can be the catalyst that amplifies your applicant volume. Better Hiring with QR Codes.

Hiring 98

Hiring Recruiting Tip Distribution Communication 98

Culinary Cues

MARCH 18, 2020

How will others remember you and the government’s leadership as a whole? I have, for five decades, been a part of the hospitality industry, particularly the restaurant business. Independent decisions like this will lead to further isolation of ideas and loyalties and more distancing from the common good. The ball is in your court.

Guest Recovery 456

Guest Recovery Transportation Leadership Small Business 456

The Restaurant Times

APRIL 12, 2023

In Conversation With Geoff Alexander, President & CEO of Wow Bao In this episode of F&B Talks, we speak with Geoff Alexander about his journey into the hospitality industry – from an underdog to the president of Wow Bao. And if you remove the hospitality factor that the connection that food brings, that’s a problem,” he says.

Leadership 52

Leadership Social Media Fast Casual Online Ordering 52

7 Shifts

OCTOBER 31, 2022

Here is Union Square Hospitality Group 's mission statement: At Union Square Hospitality Group, our mission is to enrich lives through the power of Enlightened Hospitality. This unique approach puts our employees first because we believe that attracting, hiring, and nurturing the right people is what sets our businesses apart.

Point of Sale 397

Point of Sale Back of House Document Download 397

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

DECEMBER 7, 2021

The first is hiring and personnel practices, with a greater emphasis on internally hiring and upskilling. For leaders in the restaurant and hospitality industry, now is the time to adapt. Hiring and personnel practices are likely to evolve in two ways.

2022 197

2022 Operations Recruiting Hiring 197

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority. Offer a competitive wage and benefits.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Foodable

MAY 14, 2021

This episode of Restaurants Masters is hosted by Ken McGarrie, co-founder of Korgen Hospitality. Ken has helped launch new concepts and train hospitality leaders throughout the United States and Canada. Red flags not to hire an applicant. “It Use non-traditional means to uncover true personalities.

Leadership 84

Leadership Hiring Entertainment Hospitality 84

Culinary Cues

JANUARY 11, 2020

Sometimes the fault lies with a lack of desire to communicate, oftentimes the problem is the incorrect use of communication, but the majority of time the challenge is that leadership has no idea how to effectively communicate a message in a succinct, timely manner. How will you measure success? “We It is important that our sponsors are happy.

Communication 310

Communication Leadership Employee Relations Entertainment 310

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. McDonald’s’ core values are as simple as they come, but a powerful tool when it comes to hiring, building a team, and managing performance. Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

ExactHire - Restaurants

FEBRUARY 21, 2022

Let’s talk about the area where we, HR Professionals, may need extra support now–recruiting and hiring. Hiring with QR Codes Companies are short staffed and desperately seeking interested, qualified applicants to fill their job openings. By hiring with QR codes! Hiring with QR codes helps you achieve this and much more!

Hiring 52

Hiring Recruiting Tip Distribution Communication 52

7 Shifts

MAY 17, 2022

For as many restaurants without a strong culture, there are as many who are elevating what it means to be a hospitality employer. &pizza takes the idea to what some may consider the extreme; Every employee has cell phone numbers for company leadership—including their CEO, Michael Lastoria. One of those situations?

Insurance 370

Insurance Leadership Customer Experience Sports 370

Restaurant365

SEPTEMBER 17, 2021

Your individual hiring decisions define your company culture over the long term, impacting both customer experience and employee retention. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority. The hospitality industry is in constant hiring mode.

Hiring 78

Hiring Recruiting Training Communication 78

Blue Orbit Restaurant Consulting

MARCH 27, 2023

… Why Hire a Restaurant Management Company? Read More » The post Why Hire a Restaurant Management Company? first appeared on Blue Orbit Restaurant Consulting.

Hiring 52

Hiring Management Management Marketing 52

Modern Restaurant Management

FEBRUARY 10, 2020

Healthier Hospitals. It wouldn’t be an unusual tally of meals consumed by a patient admitted to a hospital for heart disease or stroke. It’s clearly not health food, yet it’s the type of sustenance offered at hospitals every day nationwide. Council introduced the Healthy Hospitals Amendment Act of 2019.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

ExactHire - Restaurants

FEBRUARY 21, 2022

Let’s talk about the area where we, HR Professionals, may need extra support now–recruiting and hiring. Hiring with QR Codes. By hiring with QR codes! Hiring with QR codes–or using them in your recruitment process–can be the catalyst that amplifies your applicant volume. Better Hiring with QR Codes.

Hiring 52

Hiring Recruiting Tip Distribution Communication 52

Embrace the Suck

FEBRUARY 12, 2020

Bad hiring is a disease. In the hospitality world, we give and give to others. Sidenote: If you don't like to talk to people face-to-face, then perhaps it's time to think about a career beyond leadership in the hospitality industry. I think Uber is hiring. Remember that “too busy” mentioned before?

Coaching 330

Coaching Email Marketing Communication Workshop 330

Modern Restaurant Management

MARCH 1, 2022

A recent survey of restaurant operators by the University of South Florida School of Hospitality found that hiring and turnover was their number one challenge. But there are tangible ways to mitigate these hiring and retention challenges, and they all start with putting the restaurant’s team first and foremost.

Front of House 230

Front of House Loyalty Program Back of House Training 230

Restaurant Business

DECEMBER 15, 2023

Executive Summary: A roundup of high-level hirings and promotions in the restaurant business includes changes for Wingstop.

Hospitality 107

Hospitality Hiring Leadership 107

Black Box Intelligence

MAY 27, 2021

The uncomfortable truth for the industry is that even after all the post-Covid dust settles, including enhanced unemployment benefits, it is likely that our employee pipeline will continue to be short of enough quality candidates and hires. HOPES Program (Hospitality Opportunities for People (Re)Entering Society). .

Hospitality 132

Hospitality Café Back of House Education 132

7 Shifts

DECEMBER 13, 2021

As we look to hire new team members and keep existing ones, restaurant operators have to ask them what they're looking for—because what we thought it was clearly hasn't been enough to keep restaurant employees around. And what can operators do more (or less) of to make hospitality into a long-term and viable career? Table of Contents.

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

7 Shifts

MARCH 31, 2023

Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. Because I don't wanna hire the wrong people. And what I've found is that once I have hired those people, I started to see the hourly team changed.”

Hiring 195

Hiring Front of House Back of House Document 195

Blue Orbit Restaurant Consulting

SEPTEMBER 21, 2020

Mike Krebs – Project Manager, Blue Orbit Restaurant Consulting As more hospitality businesses continue to reopen and grow during the COVID life environment we are all trying to figure out how to hire and retain staff.

Hiring 52

Hiring Hospitality Management Management 52

Modern Restaurant Management

JUNE 20, 2022

Amongst those who left their workplace, one-fourth of those were in the hospitality industry. million open jobs, with organizations challenged to hire amidst unprecedented competition for talent. Look for additional ways to empower professional development and leadership skills. As of early 2022, there were still 11.5

Small Business 218

Small Business Social Media Leadership Hiring 218

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

NOVEMBER 29, 2022

We invited four restaurateurs from diverse backgrounds to talk about their philosophies on tipping: Ksenia Adams - Tech Lead, Human Capital Systems @ Union Square Hospitality Group in NYC. Gavin Kaysen - Chef/Owner @ Soigné Hospitality Group in Minneapolis, MN. You have to hire happy people that want to be there,” said Kelly Phillips.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Sling

DECEMBER 19, 2022

3) What does “hospitality” mean to you? The way they view hospitality will give you some insight into how they will respond to your guests. The dictionary defines hospitality as, “the friendly and generous reception and entertainment of guests, visitors, and strangers.” How much detail do they give? 27) Tell me about yourself.

Customer Service 148

Customer Service Customer Experience Leadership Hiring 148

Modern Restaurant Management

SEPTEMBER 22, 2021

Of course, owners and developers often have large amounts of money on the line and are focused on maximizing investment, especially in the hospitality and leisure industry. Yet even the most complex projects that have experienced delays and issues can be turned around with the proper approach and leadership.

Insurance 185

Insurance Hiring Leadership Supplies 185

Embrace the Suck

JUNE 8, 2019

You breathe in stress and breathe out hospitality. Step One: Up Your Leadership Impact. Time to pull up your big boy (or girl) leadership pants and get down to business. If leadership is outside your skill sets, better to step down, then bring it all down on top of yourself. Step Two: Hire the Right People.

Leadership 216

Leadership Hiring Bar Restaurant Law 216

MBB Hospitality

APRIL 25, 2018

The hospitality industry is booming so there is an increasing need for skilled hospitality employees. The customer is always the central focus for the hospitality employee so they really need to be passionate about giving the ultimate customer experience. Here are the top 8 qualities to look for in a hospitality employee: 1.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Blue Orbit Restaurant Consulting

JULY 26, 2023

Hiring previously incarcerated individuals can bring several benefits to your restaurant: Access to a larger talent pool: Many previously incarcerated individuals face challenges finding employment due to the stigma associated with their past. Read More » The post A Great Solution to Your Restaurant’s Staffing Problems: Hire an Ex-Con!

Hiring 52

Hiring Seasonal Menu Leadership Hospitality 52

Modern Restaurant Management

MAY 2, 2022

Restaurants toss a jaw-dropping 22-33 billion pounds of food each year, and food waste costs the hospitality industry an astonishing $100 billion annually. But all employees should receive ongoing training – not just upon hiring, but throughout their tenure. To maximize your existing resources: Reduce food waste.

Food Safety 218

Food Safety Food Supply Waste Sustainability 218

EATER

APRIL 8, 2021

It is also a nonprofit that has spent 30 years training at-risk youth exiting the juvenile detention system to work in hospitality. The leadership team redid the staffing model to allow people to work from home as needed. nonprofits have spent decades training marginalized populations to work in the food and hospitality industry.

Training 113

Training Café Kitchen Safety Back of House 113