Modern Restaurant Management

APRIL 19, 2021

Every brand has had to react quickly to stay in business while trying to keep guests and customers safe. These tools were critical to surviving the worst of the pandemic, and now, as vaccines roll out and restrictions lift, restaurant technology will continue to play a major role in the recovery of the industry.

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The Restaurant Times

SEPTEMBER 16, 2021

Technology presents unique solutions for restaurants to differentiate themselves and for owners to run their businesses more efficiently. In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. billion by 2028.

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Technology Guest Recovery Front of House Point of Sale 52

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." The key to the industry's recovery will be the strength of each daypart. " Top Recovery Trends. " Remarkable Resiliency. foodservice industry.

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2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

MAY 6, 2021

However, the post-pandemic industry will face new challenges even as recovery begins. Restaurants that continue to incorporate new technology and solutions that increase efficiency from time-consuming and costly tasks are poised to find themselves on stronger footing for the future. Promoting Safety. Futuristic Assistance.

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Kitchen Safety Guest Recovery Employee Relations Technology 186

Modern Restaurant Management

DECEMBER 15, 2020

Social networks, mobile banking apps, chatbots, robo-readers, connected devices and even ride-sharing apps are all powered in one way or another by AI technology. ” The driving concept behind AI is to impart human intelligence onto machines and technology. The Rise of Digital Channels. Consumer Privacy and Data Security.

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Guest Recovery Mobile Ordering 2025 Customer Experience 171

Hot Schedules

SEPTEMBER 8, 2021

A mid the tumult of a chaotic global hotel market, brands of all sizes are reckoning with myriad unexpected factors — worldwide supply chain disruptions resulting in temporary inflation , nationwide labor shortages confining operations, and regional lingering restrictions limiting growth — each making the global recovery slower than expected.

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Hotels Inventory Guest Recovery Leadership 147

Modern Restaurant Management

JUNE 21, 2021

Yet, nine in ten operators predict issues with recruitment at a time which is essential for our industry's recovery. With technology those orders could be processed in seconds. With a reduced team rushed off their feet, the time spent creating a guest experience through engagement can get lost.

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Mobile Ordering Ordering Front of House Guest Recovery 182

7 Shifts

DECEMBER 9, 2020

In a webinar as part of Toast’s Restaurant Recovery Series , co-sponsored by 7shifts and our trusted partners at XtraChef , we gathered restaurateurs from around the country to discuss new ways of managing staff, new service and compensation models, and how COVID-19 has impacted their business. When they reopened, it was with 75% less staff.

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Foodable

MAY 25, 2021

In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” sit down with Phil Crawford , the chief technology officer of CKE Restaurants , to explore the ongoing digital revolution in the restaurant industry. and Hardee’s.

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Guest Recovery Hospitality Technology Franchise 91

Foodable

AUGUST 10, 2021

Generic, unpersonalized guest engagement just doesn’t cut it anymore,” says Goldstein. You’ve got to know who your guests are, you’ve got to give them an easy sweep of digital tools to make those purchases, and you need to treat them personally using the data you have to give them a reason to return. And that’s what we do at Thanx.”

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Guest Recovery Marketing Hospitality Food Supply 98

Modern Restaurant Management

JUNE 25, 2021

The key to preempting them is to remove the human element from the equation—through technology. The bottom line is that as restaurants add more takeout and delivery to their plates— and as they see a return of guests to their dining areas—they need to take food safety risks off the table. Extending Staff Capabilities.

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Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Along with furthering their technological investments, operators are also altering their physical restaurant locations to cater to delivery. 55 percent plan to add more space for pick-up.

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2022 Mobile Ordering Guest Recovery Point of Sale 212

Foodable

JULY 14, 2020

Listen to "Contactless Everything Continues as Customers and Operators Embrace New Technology Vol. Our guests were still here, but they were now working from home,” notes Matviyenko. Click here for more recovery and relief information for restaurant, hospitality and food service operators. 9: Allset" on Spreaker.

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Technology Operations Guest Recovery Hospitality 59

Modern Restaurant Management

JULY 30, 2020

How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? After all, people are an organization’s greatest asset – and the key to speeding recovery and emerging stronger from these uncertain times.

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Guest Recovery Food Safety Fine Dining Management 184

Foodable

NOVEMBER 30, 2021

In the latest episode of Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “ The Finance Guy” chat with Joel Montaniel, chief executive officer and co-founder of SEVENROOMS about helping operators build their direct and personalized relationship with guests.

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Guest Recovery Management Management Hospitality 80

Foodable

JANUARY 28, 2021

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Brands that work with Uptown are hoping to transform gift cards into a brand-forward product that brings guests closer to the brand. Tasting notes, pictures, and animations can be included.

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Guest Recovery Innovation Dine-in Definition 90

Modern Restaurant Management

JULY 30, 2020

How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? After all, people are an organization’s greatest asset – and the key to speeding recovery and emerging stronger from these uncertain times.

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Guest Recovery Food Safety Fine Dining Management 162

Foodable

OCTOBER 30, 2020

In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” sit down with Zack Oates, the founder and chief executive officer of Ovation , to explore how operators can improve the guest experience at their restaurants. That means that customer is bringing in $6000.

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Customer Experience Guest Recovery Management Management 88

Goliath Consulting

DECEMBER 12, 2020

In our last restaurant technology blog, we discussed COVID-19 pandemic’s impact on the growth and development of AI voice technology and how it was quickly modernizing the drive-thru operations as we know it (1). The very same technology has been working on cameras, too. This is where AI powered cameras will come in handy.

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2021 Kitchen Safety Food Safety Loyalty Program 167

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Restaurant operators are focused on cost control and need easy-to-use technology for a better employee experience and more significant data-driven insights.

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2024 2023 Food Order 2013 185

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). According to 7shifts’ Restaurant Data Hub , New York restaurant sales recovery has been slower than the overall United States (and Canadian) average. As the Head of U.S.

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Modern Restaurant Management

FEBRUARY 25, 2021

Furthermore, technology is always a sure bet when it comes to securing return on investment. Smart solutions have taken a forefront role in spearheading the COVID-recovery. Already, most restaurants have employed hands-free technologies to facilitate in-store menu browsing and payment.

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Guest Recovery Online Ordering Point of Sale Retail 175

Foodable

SEPTEMBER 11, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Barron describes how Starbucks may have a leg up on other businesses due to its pre-COVID technology investments. Chipotle has moved into drive-thru , and is expanding its mobile locations.

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Guest Recovery Fast Casual Mobile Ordering Fine Dining 63

Hot Schedules

SEPTEMBER 8, 2021

Limited Budgets: Slower-Than-Expected Recovery. With ferocious competition and changing customer expectations, creating, a well-connected staff through strategic mobile tech solutions becomes essential to coordinating unique and valuable guest experiences. Limited Budgets: Slower-Than-Expected Recovery. In This Post.

Hotels 78

Hotels Inventory Guest Recovery Point of Sale 78

Foodable

DECEMBER 14, 2021

He talks about technology innovation and technology consolidation. Hickey, CCO and co-founder of VROMO , a software built to optimize delivery operations, talks about the conference and the adoption of technology. Click here for more recovery and relief information for restaurant, hospitality and food service operators.

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Guest Recovery Leadership Franchise Franchising 79

Foodable

APRIL 30, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. Jon Taffer Foodable is committed to providing relief and recovery information for restaurant and hospitality operators during this difficult time. We didn’t lose it, it was taken from us.” –Jon

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Guest Recovery Kitchen Safety Food Safety FOH 72

Restaurant365

DECEMBER 11, 2020

Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps. The POS software data on the profitability of your takeout, delivery, and in-house dining can help you create strategies for your recovery, from labor hour allocation to purchasing takeout containers for delivery.

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Foodable

MAY 18, 2021

In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” sit down with Victoria Vaynberg , the chief marketing officer of Resy , to explore how the company is rethinking and revolutionizing the hospitality experience with technology.

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Guest Recovery 2014 Hospitality Reservations 60

Foodable

SEPTEMBER 21, 2021

In the latest episode of Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “ The Finance Guy” take the show to the first in-person trade show, FSTEC 2021 where restaurants and technology connect. Allen says he is looking at new technology in loyalty programs to delivery drones to the future of POS.

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Guest Recovery Loyalty Program Hospitality 2021 52

Foodable

AUGUST 17, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Adoption was swift, with small brands and large chains alike taking advantage of the technology.

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Guest Recovery 2009 Point of Sale Customer Experience 52

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. These closures presented the surviving brands with the opportunity to acquire new guests. Download the report here.

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2021 Fast Casual Mobile Ordering Guest Recovery 186

Foodable

MAY 8, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. The association has worked closely with Governor Greg Abbott by creating a recovery reopening task force known as the Texas Restaurant Promise.

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Guest Recovery Operations Kitchen Safety Point of Sale 76

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date.

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2020 Guest Recovery Kitchen Safety Online Ordering 181

Foodable

JANUARY 22, 2021

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Three Key Points: Make sure your team culture is strong, and laser-focused on balancing the needs of your guests with the profitability of your business.

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Guest Recovery Hospitality Small Business Customer Experience 52

The Restaurant Group

JULY 7, 2020

How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? After all, people are an organization’s greatest asset – and the key to speeding recovery and emerging stronger from these uncertain times. Many even want to.

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Guest Recovery Food Safety Fine Dining Management 78

Foodable

JULY 13, 2021

So we switched over to a new platform that enables a more seamless guest experience,” says Magid. We think having a solution for our guests outside the third party world was important.” Click here for more recovery and relief information for restaurant, hospitality and food service operators. That was right up our alley.”

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Guest Recovery Hospitality Franchise Franchising 90

Foodable

JULY 2, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. In this episode of The Barron Report, host Paul Barron sits down with frequent Foodable guest Andrew Horowitz, the president and founder of Horowitz & Company.

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Guest Recovery Catering Innovation Take-out 86