Modern Restaurant Management

APRIL 1, 2020

Since guests cannot frequent their favorite establishments in person, they're now leaning on you to bring a "dine-in experience" to their homes. Now is the time to set expectations for how your guests will interact with your restaurant in the future. Navigate Disruption With a People-Centric Approach.

Guest Recovery 163

Guest Recovery Customer Experience Social Media Food Order 163

Modern Restaurant Management

MAY 6, 2021

Restaurant owners were forced to grapple with a question they may have never thought they would have asked themselves pre-pandemic: “Will my business survive?” As vaccination rollouts continue and business restrictions lessen, a resurgence in patronage will likely begin. ” One year into the COVID-19 pandemic, the U.S.

Kitchen Safety 186

Kitchen Safety Guest Recovery Employee Relations Technology 186

Modern Restaurant Management

DECEMBER 28, 2023

2023 Trends at a Glance Persistent Planners : When life gets busy, DoorDash’s schedule ahead feature makes it even easier to check everything off your list and ensure it arrives right when you need it. Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores.

2024 185

2024 2023 Food Order 2013 185

Modern Restaurant Management

APRIL 27, 2020

Small Business Administration (SBA) Jovita Carranza and U.S. million small businesses and protected over 30 million jobs for hardworking Americans," they said. "With Additional funding has been allocated for the Paycheck Protection Program (PPP ). For more information, visit: sba.gov/paycheckprotection.

Webinar 193

Webinar Mobile Ordering Loyalty Program Online Ordering 193

Modern Restaurant Management

MARCH 30, 2021

The new tipping regulations represent a new era for the restaurant landscape that will either significantly help or hurt the industry’s post-pandemic recovery process. A hybrid structure tightens the earnings gap between front-house and back-house staff, but still rewards the employees who generate the most money for the business.

Tip Distribution 204

Tip Distribution Front of House Technology Back of House 204

Modern Restaurant Management

OCTOBER 19, 2021

For most restaurants, it is vital to maintain their liquor licenses in good standing especially at this pivotal moment, considering the Small Business Chronicle reported liquor sales tend to have some of the largest profit margins of anything on a menu, averaging between 75 percent to 80 percent.

License 212

License Point of Sale Employee Relations Restaurant Law 212

Modern Restaurant Management

APRIL 27, 2020

Small Business Administration (SBA) Jovita Carranza and U.S. million small businesses and protected over 30 million jobs for hardworking Americans," they said. "With Additional funding has been allocated for the Paycheck Protection Program (PPP ). For more information, visit: sba.gov/paycheckprotection.

Webinar 182

Webinar Loyalty Program Online Ordering Social Media 182

Rocket Fuel

MAY 1, 2023

This highlights the increasing consumer demand for convenience and the importance of offering delivery options for QSR operators. Higher guest checks for delivery: Guest checks for delivery have consistently been higher than other channels over the past three years.

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Cheetah

APRIL 26, 2021

In 2019, we published The Beginner’s Guide to Opening a Food Truck Business , where we covered the basics of buying a food truck, choosing the right location, working with suppliers, and more. Parking lots near business centers and other profitable pre-pandemic spots suddenly dried up. In fact, the industry is set on a quick recovery.

Food Truck 148

Food Truck Delivery 2021 Mobile Ordering 148

Restaurant365

DECEMBER 11, 2020

The events of this year made running a lean, streamlined restaurant business a necessity to survive the many shifts. As 2021 begins, there are many restaurant management best practices that can be applied to strengthen your business, in the short and long term. The year 2020 prompted enormous changes in the restaurant industry.

2021 136

2021 Cash Management Management Management 136

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. There was a subsequent recovery of +10 percent in the week to January 1 vs December 25. ” McDonald's Supersized Recovery.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Modern Restaurant Management

FEBRUARY 25, 2021

This time last year, industry revenue was strong, job growth was evident, and small business diversity was alive. Smart solutions have taken a forefront role in spearheading the COVID-recovery. COVID-19 has been a devastatingly destabilizing force for the food service industry.

Guest Recovery 175

Guest Recovery Online Ordering Point of Sale Retail 175

Modern Restaurant Management

OCTOBER 4, 2021

Loyalty programs yield repeat business. August saw a reversal in the upward momentum the restaurant industry’s sales and traffic had been riding in recent months, according to Black Box Guest Intelligence. Self-service ordering is preferred over ordering from restaurant staff. Sales Momentum Reversal. Traffic growth was -5.4

2021 168

2021 Fast Casual Mobile Ordering Social Media 168

Touch Bistro

APRIL 28, 2021

As the COVID-19 pandemic slowly begins to recede, many restaurants are turning to gift card marketing as part of their 2021 recovery plan. First and foremost, gift cards provide restaurants with an immediate source of revenue – cash that can be incredibly valuable in the early months of recovery. Immediate Cash Flow.

Marketing 98

Marketing Email Marketing Social Media Guest Recovery 98

Foodable

JANUARY 22, 2021

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Three Key Points: Make sure your team culture is strong, and laser-focused on balancing the needs of your guests with the profitability of your business.

Guest Recovery 52

Guest Recovery Hospitality Small Business Customer Experience 52

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect. Trust, a Human Element.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

EATER

JUNE 26, 2020

Worries about the pandemic, slow business, and fewer jobs for servers are all creating obstacles to rehiring When the COVID-19 pandemic forced one Miami restaurant to shut its doors in mid-March, its management laid off 47 of their 55 employees. But as reopening gets underway, those 6 million people are not necessarily returning to work.

Front of House 113

Front of House Back of House Guest Recovery Loyalty Program 113

Goliath Consulting

DECEMBER 12, 2020

Here we list 5 ways camera tech can improve your business in the new year and beyond. COVID-19 has been a powerful driving force for AI tech particularly in this industry, as stay-at-home orders, social distancing and other safety measures forced operators to rethink how they interact with their staff and guests. COVID-19 Safety.

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

Modern Restaurant Management

AUGUST 17, 2020

Since the week ending June 28 the industry’s recovery remains stagnant. After seeing a slowdown at the end of June and first week of July, comp sales for dine-in in full-service restaurants have been showing some small improvements in recent weeks. Read more in the latest Restaurant Guest SatisfactionSnapshot.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Culinary Cues

JUNE 1, 2020

We hear of major restaurant companies that struggle, but pay far less attention to the small business, the independent restaurant that represents the largest segment of the industry and the most fragile. That independent operator measures their ability to survive in terms of a few weeks without sufficient business revenue.

Leadership 61

Leadership Supplies Guest Recovery Small Business 61

Foodable

AUGUST 17, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Adoption was swift, with small brands and large chains alike taking advantage of the technology.

Guest Recovery 52

Guest Recovery 2009 Point of Sale Customer Experience 52

Hot Schedules

APRIL 10, 2020

We all want to be back in business and doing what we love. Look at your list of suppliers and local vendors for inspiration – you may find a new revenue source that can help in our eventual recovery. Adapt your dining room to give guests more space and your delivery/ to-go business room to grow.

Food Safety 88

Food Safety Guest Recovery Employee Relations Social Media 88

Modern Restaurant Management

JULY 14, 2020

The company will be matching loans for Black-owned businesses through a new partnership with Kiva and will match loans to U.S-based They are offering $0 delivery fees** from all merchant partners in DoorDash’s program to support Black-owned businesses on DoorDash and Caviar through the end of 2020.

Mobile Ordering 158

Mobile Ordering Certification Loyalty Program Kitchen Safety 158

Foodable

JUNE 8, 2020

Bbot allows restaurant guests to order food and drinks from their phone to their table. Restaurants simply install the necessary hardware and signage and guests pay on a website using their table ID and preferred method of online payment. We wanted to provide a system to operators to let them be more efficient.”

Hospitality 52

Hospitality Guest Recovery Online Ordering Download 52

Aaron Allen & Associates

MARCH 19, 2020

The economic slowdown, public markets in distress, supply chains interrupted, tourism coming to a halt, consumers staying at home (which — for many — translates to a lower disposable income), and huge uncertainty can have long-lived effects for many restaurant businesses. Ignoring macro risks is riskier than ever. March 18, 2020.

2020 130

2020 Point of Sale Guest Recovery Government 130

The Restaurant Times

OCTOBER 29, 2020

It is important to let the guests enjoy the experience, so among other things, the food presentation has to be amazing. You have to reassure the guests so that they feel comfortable to dine at the restaurant.’ ‘Add a surprise element to delight the guests. .’ The teams also have to be trained. adds Raymond.

Operations 40

Operations Kitchen Safety Guest Recovery Food Safety 40

Modern Restaurant Management

JUNE 9, 2021

Naturally produce is the food of wellness, and can bring the nutrition and excitement restaurants can entice patrons with as business begins to shift closer to the pre-covid balance of retail and foodservice buy. Time will tell how much consumer habits will re-adjust as businesses is opening back up. Ghost Kitchen Roll Out.

Kitchen Safety 164

Kitchen Safety Food Supply Fast Casual Food Safety 164

Culinary Cues

JULY 22, 2021

Now, providing we don’t ignore the still looming dangers of Covid and the challenges of convincing 40% of the population to accept the vaccine, we might stand a chance of long-term recovery. This is not the time to push aside the importance of training because you are too busy. Hope springs eternal. Staffing is a bear – I know it.

Guest Recovery 448

Guest Recovery Uniforms Point of Sale Customer Experience 448

Aaron Allen & Associates

MARCH 19, 2020

Small Business Loans Los Angeles Mayor Eric Garcetti announces $11m in no-interest microloans for small businesses, including restaurants. March 18, 2020. March 18, 2020 L.A. March 18, 2020. March 17, 2020. March 17, 2020. March 1, 2020.

2020 52

2020 Guest Recovery Point of Sale Employee Relations 52

Modern Restaurant Management

DECEMBER 12, 2019

This has resulted in an increased demand for additional cafes across the state, creating a tremendous business opportunity for experienced operators looking to diversify or be part of the brand's early growth in Colorado," said Craig LeMieux, area developer for Tropical Smoothie Cafe. "My ” Perfectly Designed Pizza Hut.

Franchising 108

Franchising Franchise Loyalty Program Book 108

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. With most of their business reliant on dine-in visits, full service restaurants (FSR) bore the brunt of the COVID dine-in restrictions. “The U.S.

2021 178

2021 Guest Recovery 2019 Loyalty Program 178

Modern Restaurant Management

JUNE 24, 2020

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. “The ability to customize delivery limits and costs to our customers was especially powerful, as it helped us remain competitive at a cost our business can afford.”

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. Incentivize guests to choose your restaurant. Restaurant operators should also focus on remarketing to guests through email or other means, as well as offering return visit incentives to keep customers coming back. Small Business Recovery.

2020 186

2020 Mobile Ordering Guest Recovery Customer Service 186

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Bars and nightlife businesses were among the hardest hit, with consumer interest down 81 percent. Yelp Economic Average. In the U.K.

2020 188

2020 Fast Casual Food Safety Guest Recovery 188

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 207

Food Safety Mobile Ordering Kitchen Safety Online Ordering 207

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. ” says Dilip Rao, CEO of Sharebite.

Mobile Ordering 141

Mobile Ordering Kitchen Safety Online Ordering Coaching 141

Modern Restaurant Management

MARCH 8, 2024

Overall, “large parties,” or a party with eight or more guests, had a +2 percent increase in same-store transactions in Q4 2023 compared to Q4 2022. Cheers to 2023: Overall, restaurant and bar guests drank approximately +11 percent more alcohol in Q4 2023 compared to the average for Q1 through Q3 2023.

Catering 98

Catering 2024 2023 Guest Recovery 98