Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

MAY 5, 2021

CGA’s latest sales data reveal significant increases compared to performance in 2020, during one of the worst periods of decline when full lockdown restrictions were in place. The average $ sales velocity for units across America were down -6 percent compared to the week before (April 17 v April 10). The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

SEPTEMBER 3, 2020

With 50 percent or similar stringent dining room occupancy rules established to limit crowds indoors, many restaurants have expressed concern over whether it is even financially feasible to operate within those limitations. Adapting Your Footprint for Outdoor Seating.

Fine Dining 502

Fine Dining Restaurant Law Food Truck Outdoor 502

Modern Restaurant Management

SEPTEMBER 23, 2020

These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're In this edition of MRM News Bites, we feature real-time data on consumer behavior and the move to #cutoutcutlery. SpotOn Secures $60M Funding. SpotOn Transact, Inc. secured $60 million in Series C funding.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. “We are very excited about our partnership with SaverLife. .

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

JANUARY 15, 2021

“The struggles of the restaurant industry are well documented and we acknowledge that some operators have not survived the pandemic,” David Portalatin , NPD food industry advisor and author of Eating Patterns in America. An Unpopular Year.

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. The importance of making guests feel comfortable. Incentivize guests to choose your restaurant. This edition of MRM Research Roundup features diner expecations over the next few months, robots for QSRs, and the best cities for coffee lovers, vegans and vegetarians.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

JULY 14, 2020

The deployment will test speeds in production, taste, quality and operational optimization with backend POS integration. In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. White Castle Employs Flippy the Robot. ” Flippy ROAR will deploy later this fall.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

JUNE 17, 2021

Features of the new restaurant design were determined following a thorough brand study on drive-thru operations and Guest habits, and include a double drive-thru lane, parking stalls for curbside pickup, a walk-up window, and patio seating. . New Design for Freddy's.

Franchising 431

Franchising Franchise Food Truck Loyalty Program 431

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. The answers are an entry point for understanding consumers’ needs as brands start to reopen, notes RMS CEO John Oakes.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

FEBRUARY 28, 2020

Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences. With the ability to cover and heat all areas, AQUAlounge will ensure a comfortable guest experience while sipping cocktails, dining or relaxing on the water.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake!

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

MAY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the surge in online ordering, early returns on restaurant recovery and what customers want and expect from restaurants. While they did see a drop in sales, they did not ever experience a 100 percent revenue loss. Restaurant Recovery Stats.

2020 322

2020 Guest Recovery Online Ordering Point of Sale 322

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. NAB Acquires SALIDO.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Squirrel Systems

JUNE 16, 2025

Choosing the right point-of-sale (POS) system is a high-impact decision for any hospitality business. Whether you run a restaurant, café, bar, or hotel, a modern, cloud-based POS can streamline operations, improve guest experiences, and support long-term growth. But not all cloud POS platforms are created equal.

Download 76

Download POS Hospitality Loyalty Program 76

Modern Restaurant Management

JUNE 1, 2020

Restaurant Sales Velocity. Nielsen CGA released sales data with a particular focus on the states of Texas, Florida and Georgia that have eased shelter in place restrictions. New York: sales velocity is +13 percent from May 9 to May 16. California: sales velocity is +13 percent from May 9 to May 16.

2020 324

2020 Food Safety Online Ordering Point of Sale 324

Modern Restaurant Management

MARCH 8, 2024

Overall, “large parties,” or a party with eight or more guests, had a +2 percent increase in same-store transactions in Q4 2023 compared to Q4 2022. Cheers to 2023: Overall, restaurant and bar guests drank approximately +11 percent more alcohol in Q4 2023 compared to the average for Q1 through Q3 2023.

Catering 251

Catering 2024 2023 Guest Recovery 251

EATER

MAY 20, 2022

As she waited for those folks to accelerate the recovery process, she worried: Pretty much all of her cake sales come from customers who see her new menu drops on Instagram. It’s so valuable that some operators have considered paying ransom to hackers who gain control over their accounts.

Email Marketing 293

Email Marketing Guest Recovery Point of Sale Social Media 293

Modern Restaurant Management

DECEMBER 12, 2019

This has resulted in an increased demand for additional cafes across the state, creating a tremendous business opportunity for experienced operators looking to diversify or be part of the brand's early growth in Colorado," said Craig LeMieux, area developer for Tropical Smoothie Cafe. "My More Tropical in Colorado.

Franchising 275

Franchising Franchise Loyalty Program Book 275

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp's Economic Impact Report. Key findings for the restaurant industry include: Restaurant Closures Data. Restaurants had a high rate of permanent closures.

2020 450

2020 Travel Food Safety Consumer Goods 450

Black Box Intelligence

NOVEMBER 20, 2024

Comp Sales -2.5% Comp Sales -2.5% And recovery for the industry is continued into October. Sales +1.9% +2.3% -4.5% -0.6% +0.1% +0.6% +0.4% -0.1% -2.3% -0.4% +0.4% +0.5% Same-Store Sales Growth: Turning the Tide October’s same-store sales growth reached 0.5%. ’23 Dec. ’23 Jan. . ’23 Jan.

2024 52

2024 Guest Recovery Point of Sale Fine Dining 52

Modern Restaurant Management

SEPTEMBER 27, 2024

Another Expert Market report sponsored by Toast, revealed that over half (56 percent) of US F&B business owners say managing operational costs and maintaining profitability is their main challenge. Managing operational costs and profitability (56 percent) 2. Cashiers came in third place taking up seven percent of all open roles.

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Lavu

MARCH 7, 2025

Implementing robust security measures ensures compliance and safeguards both business operations and customer data. PCI Compliance for Restaurants is essential to protecting customer payment data and preventing costly breaches. With 70% of transactions made via cards, restaurants are prime targets for cyberattacks. New rules: PCI DSS 4.0

POS 78

POS Guest Recovery Document Customer Service 78

Hot Schedules

SEPTEMBER 8, 2021

Hotel operators are struggling with three major pain points: the labor shortage, competitive expansion, and lingering lockdown restrictions. Mobile tech solution can fill the gaps left behind by skeleton teams and keep operations competitive. Limited Budgets: Slower-Than-Expected Recovery. b3lineicon|b3icon-users-group|?

Hotels 147

Hotels Inventory Guest Recovery Leadership 147

Black Box Intelligence

MAY 8, 2025

We covered sales, consumer trends, workforce challenges, and what to expect in 2025. Traffic & Sales: Momentum Slowing After Early Rebound The industry saw a three-phase cycle over the last 12 months: Early 2024: Marked by a slowdown. Mid to Late 2024: A period of modest recovery. in Q4 to 0.3%.

2025 52

2025 Fast Casual Webinar Guest Recovery 52

Restaurant365

MAY 22, 2020

Understanding how to schedule and engage your staff is one of the most essential aspects of being a successful restaurant owner or operator. At this point, you can also provide your new hires with a total compensation report that breaks down their earnings to give them full transparency of their take-home dollar amount.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Black Box Intelligence

MAY 21, 2025

Out of the Box: April 2025 In This Issue: The Big Picture: Sales and Traffic Trends April 2025 Restaurant Industry Performance Trends In Detail Segment Focus Fast Casual: Current Performance Trends 1.1% Comp Sales -1.5% Bottom line: Black Box Intelligence data shows same-store sales growth for the industry at 1.1% during April.

2025 52

2025 Fast Casual Point of Sale 2024 52

Perfect Daily Grind

MAY 23, 2025

The USDA pegs Indonesia’s 2024/25 production at 10 million 60kg bags, anticipating a slow but steady recovery after delayed harvests in South Sumatra. With the Colombian harvest, the world’s third-largest coffee producer, expected to decline by 5% to 12.5 Peng is a two-time Chinese Brewers Cup Champion.

2025 62

2025 Guest Recovery 2024 Events 62

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. Includes sales & traffic, off-premise and state by state performance. The impact of those dining rooms opening has been impactful in driving incremental sales for full-service restaurants. percentage point change.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Paper Chase Accountancy

MAY 21, 2025

restaurant operators. While revenue growth continued for many brands, macroeconomic headwinds, new tariffs, and shifting consumer behavior led to uneven comparable sales performance. This is leading to very different strategies across the board, and the winners are the ones who know exactly which guest they’re building for.

2025 52

2025 Guest Recovery Franchising Franchise 52

Restaurant365

DECEMBER 11, 2020

operators, mostly sales) minus your cash outflows (your operating costs, like food and drink, payroll, rent, etc.) Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps. The year 2020 prompted enormous changes in the restaurant industry.

2021 136

2021 Cash Management Management Management 136

Foodable

JULY 6, 2021

Listen to "Understanding, Engaging, and Retaining Your Guests | Season 4, Vol. Bikky is the first CRM for restaurants that helps them power digital hospitality by providing the system of record for all of the restaurant's guest data. 2: Bikky" on Spreaker. It allows restaurants to focus on hospitality.

Guest Recovery 96

Guest Recovery Email Marketing Point of Sale Hospitality 96

Black Box Intelligence

AUGUST 24, 2021

To stop hemorrhaging employees, restaurant operators must invest in solutions that keep them engaged and satisfied. Short-staffing leads to dissatisfaction – of guests and employees. The impact of limited staffing is evident in guest sentiment data. But a persistent labor shortage stands in the way.

Guest Recovery 98

Guest Recovery Back of House Point of Sale Customer Service 98

Black Box Intelligence

SEPTEMBER 13, 2021

Understanding key restaurant calculations will help you assess your performance and plan your menu, labor needs, operating hours and marketing campaigns. Comparable Restaurant Sales. Comparable sales data tells you how much your restaurant sales changed year over year. Comparable Restaurant Foot traffic.

Guest Recovery 98

Guest Recovery Point of Sale 2021 Fine Dining 98

Black Box Intelligence

DECEMBER 18, 2024

Comp Sales -2.5% Comp Sales -2.5% On the surface, the numbers suggest a robust recovery. Sales +2.3% -4.5% -0.6% +0.1% +0.6% +0.4% -0.1% -2.3% -0.4% +0.4% +0.5% +2.8% Typically, this is when restaurants close completely or operate under reduced hours. As a result, sales and traffic were lower in November of 2023.

2024 52

2024 Guest Recovery Point of Sale 2023 52