Modern Restaurant Management

OCTOBER 28, 2024

Gone are the days when businesses could simply tack on point solutions as the budget allowed. The future of restaurant success depends on streamlining processes, reducing food waste, and enhancing customer experiences—all while making the most of existing resources. And technology is the key to unlocking that potential.

Point of Sale 445

Point of Sale Customer Experience Technology 2024 445

Modern Restaurant Management

FEBRUARY 24, 2025

Restaurants prepare ingredients and schedule staff based on anticipated guest numbers, and when diners fail to arrive, this precision quickly unravels into wasted food and unnecessary labor expenses. Businesses can now utilise reservation platforms that seamlessly integrate booking, point-of-sale (POS), and customer management systems.

Book 385

Book Reservations Communication Customer Experience 385

Modern Restaurant Management

DECEMBER 31, 2024

“Through expansive experiences that inspire our guests paired with the ambiance of the space and the food on the plate, we’re setting new standards for the industry and creating truly spectacular moments for all who enter our restaurants and bars.”

2025 450

2025 Beverage Fine Dining Guest Recovery 450

EATER

SEPTEMBER 20, 2023

Justin Sullivan/Getty Images According to a new study, grocery stores could keep more food out of landfills, increase profits, and pad customers’ pockets by adopting a practice widely used by airlines, hotels, and other industries This story was originally published on Civil Eats. Picture yourself grocery shopping. Which do you choose?

Waste 343

Waste Pricing Airlines Food 343

ChowNow

MARCH 27, 2025

If youre one of the thousands of restaurants that added online food delivery in recent years, you might be wondering: is it actually helping my business grow? Without KPIs, spotting inefficiencies in your workflow is nearly impossibleleaving you without the data needed to make informed decisions and grow your online sales.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

Culinary Cues

MARCH 10, 2025

There is an appeal there pointing to the frenzy, intensity, preciseness, and organized chaos of chefs and restaurants vying for public attention. I must admit that I am intrigued and having spent some time around that level of intensity find these operations both exciting and nerve wracking.

Hotels 376

Hotels Fine Dining Seasonal Menu Healthcare 376

Modern Restaurant Management

SEPTEMBER 23, 2020

These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're Tastewise, an AI-powered food intelligence solution, launched in the UK. In this edition of MRM News Bites, we feature real-time data on consumer behavior and the move to #cutoutcutlery. SpotOn Transact, Inc.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

MARCH 3, 2022

” No truer words were spoken by Benjamin Franklin and is a mantra that resonates deeply for businesses in the food service industry—many of whom are in recovery mode in the midst of the COVID-19 pandemic. Finally, low-power IoT solutions require fewer access points, making deployment easier.

Food 530

Food Food Safety Customer Service Customer Experience 530

Culinary Cues

APRIL 23, 2022

The cost of raw materials seems to always go up, most ingredients that restaurants use are highly perishable, customer volume is less predictable than we would like, seasonal differences in quality are quite significant, the supply chain is out of step with demand, and waste seems to be a real problem in many operations.

Food 449

Food Seasonal Menu Waste Point of Sale 449

Modern Restaurant Management

MARCH 28, 2024

Food manufacturers and retailers are embracing a whole new world of opportunities for consumer engagement that are enabled by this newer technology. In foodservice establishments, the same technology opens doors to greater food safety and ingredient transparency.

Information 552

Information Allergens Food Supply Food 552

Modern Restaurant Management

JUNE 27, 2025

A Dilemma of “Super Size” Proportions Amid rising food prices and shifting consumer preferences, the restaurant industry is facing a dilemma of “super size” proportions. chain sales grew just 3.1 Red Robin climbs 3 percent to 78 thanks in large part to its focus on menu and food. At the same time, U.S.

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

Modern Restaurant Management

OCTOBER 7, 2024

Currently, 50 percent of restaurants, including sit-down and fast-food establishments, offer plant-based options, and this is only expected to grow. Controlling food waste is a hot topic in the industry as well. It’s also become a boost to top-line sales. This is a trend I hope will go away.

2025 474

2025 Loyalty Program Waste Compost 474

Lavu

NOVEMBER 29, 2024

Real-time inventory systems help restaurants cut food waste , save money, and improve operations. Forecast Demand : Use sales data to predict future needs and order the right quantities. Automate Orders : Automatically reorder items when stock runs low, minimizing waste and emergency purchases.

Waste 78

Waste Inventory Food Point of Sale 78

ChowNow

MARCH 13, 2025

Juggling multiple food delivery apps means switching between tablets, manually entering orders into the POS, and trying to keep track of ever-changing fees and commissions. But what if all your food delivery apps were in one place? These small errors add up, leading to unhappy customers, negative reviews, and wasted food costs.

Delivery 195

Delivery Food Food Order Point of Sale 195

Modern Restaurant Management

OCTOBER 18, 2019

In this edition of MRM News Bites, we feature Winnow, Epic Burger, OneDine, Revenue Management Solutions, t he ONE Group Hospitality, McCain Foods, Epson America and Noble, Inspire Brands and 2nd Avenue Lighting. Winnow Raises $20M to Fight Food Waste. 63 million tons of food is wasted every year.

Waste 262

Waste Food Franchise Franchising 262

ChowNow

FEBRUARY 13, 2025

Identify your biggest pain points. Do you lose money due to food waste? Are you aiming to speed up service, cut labor costs, or increase online sales? Can it increase sales or customer retention? But first, lets look at how to choose the right technology for your restaurant. Are labor costs too high?

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

7 Shifts

OCTOBER 28, 2024

A bar is a profitable business option if you’re looking to enter the food industry. One key area to focus on is drink sales, with cocktail sales accounting for about 23% of a bar's revenue. Start by tracking all the income your bar generates, including sales from drinks, food, and any additional services.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

Modern Restaurant Management

JANUARY 4, 2022

Typically, customer data is collected by the point of sale platform and website, along with other online properties, apps, and third-party platforms. Those who adopt a guest-centric approach to food will continue to excel, combining traditional customer service with the personalization afforded by their data.

Point of Sale 539

Point of Sale Customer Service Email Marketing Website Management 539

Modern Restaurant Management

FEBRUARY 10, 2020

Good Food Restaurant Scorecard. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). This data covers U.S.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

ChowNow

MAY 23, 2025

A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. For example: Lets say your restaurant made $100,000 in total sales last month. What Are Restaurant Profit Margins?

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

Modern Restaurant Management

MAY 19, 2022

Menu engineering is a top-down approach to increasing revenue while Actual versus Theoretical (AvT) – tracking the difference between theoretical food costs and actual food costs – is a bottom-up approach to controlling costs. The prices of goods and services have increased 8.5 Prioritize Accurate Recipe Costing.

Food Supply 469

Food Supply Waste Point of Sale Inventory 469

Modern Restaurant Management

APRIL 13, 2022

To combat these obstacles among countless others, leaning on point-of-sale (POS) solutions can empower restaurants to quickly leverage new features to maximize profits in a fluctuating service economy. Monitoring Supply Can Curb Waste and Loss. Retaining and Attracting Employees.

POS 539

POS Food Supply Mobile Ordering Point of Sale 539

Modern Restaurant Management

JULY 27, 2021

Point of Sale (POS) systems have traditionally been the restaurant’s technological centerpiece, connecting guests, servers, and food through transactions. Too Much Tech Is Not a Solution. However, adopting tech for the sake of appearing modern is not the solution. Want to be Tech-Savvy? Start with Your Staff.

Front of House 609

Front of House Back of House Loyalty Program Customer Experience 609

Modern Restaurant Management

JANUARY 20, 2022

Within a decade, it could be possible for an individual to approach a drive-through in an autonomous vehicle, order through an AI-powered voice ordering assistant, and eat food that was prepared by robots. All of this means that restaurants, especially fast-food places, will have to change how they operate. Voice Ordering.

Food Order 520

Food Order Waste Online Ordering Email Marketing 520

ChowNow

MARCH 7, 2025

You can also use sales trends to adjust menu pricing and share customer-favorite menu items, helping you get the most out of high-demand dishes. You can also use sales trends to adjust menu pricing and share customer-favorite menu items, helping you get the most out of high-demand dishes. Restaurants collect a ton of customer data.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

7 Shifts

AUGUST 7, 2024

Of all the costs your restaurants generate, your food is one of the largest. The cost of the food you serve can be affected by so many different outside influences, some of them more obvious, like the rise and fall of fuel costs or the effects of good or bad weather. The cost of food and beverages is a bit of a moving target.

Food 370

Food Seasonal Menu Inventory Pricing 370

Modern Restaurant Management

OCTOBER 13, 2021

At the same time, restaurants are grappling with staffing issues, with recent research showing that one in three food service workers doesn’t want to stay in the industry. Additionally, the solutions deliver deep indoor coverage, requiring fewer access points, which makes deployment easier. Energy Management.

Food Safety 614

Food Safety Equipment Customer Service Point of Sale 614

Modern Restaurant Management

JULY 22, 2024

High electric bills and wasted energy are the last things on their minds. According to the National Restaurant Association, operators’ 2024 sales should exceed $1 trillion. An hour later, when sweltering guests crowd in, your team is too distracted to turn some units down. According to the U.S.

Equipment 493

Equipment Food Truck Point of Sale Waste 493

Modern Restaurant Management

APRIL 12, 2023

That idea holds true in the hospitality and food service industries where crucial business decisions are made every day. One of the most important sources is a restaurant’s POS system, or point-of-sale system. These findings may be used to reduce food waste and operating costs.

Point of Sale 491

Point of Sale Inventory POS Customer Service 491

Modern Restaurant Management

FEBRUARY 27, 2023

Restaurant365’s State of the Industry Customer Survey shows that 60 percent of surveyed customers plan to expand their businesses in 2023 despite expected increased labor and food costs. Different restaurant models achieve a break-even or profitability point at varying times.

Cash Management 474

Cash Management Point of Sale Inventory Email Marketing 474

Modern Restaurant Management

JUNE 15, 2021

Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online. What’s more, consumers tend to spend extra on their food when ordering by themselves, either through kiosks or branded apps. When the pandemic hit, many restaurants focused on expenses. Inventory stock changed significantly.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

Modern Restaurant Management

MARCH 12, 2021

The benefits of a digital workplace can put restaurants in a better position to increase profits, reduce waste, and experience greater growth. Company leaders know that their frontline squads have a unique vantage point and valuable insights. Digital tools can help restaurant leaders tackle this ongoing problem.

Mobile Ordering 493

Mobile Ordering Front of House Communication Online Ordering 493

ChowNow

JUNE 12, 2025

It’s the foundation of knowing your actual food cost. When done correctly, dish costing helps you control food costs, reduce food waste, and price items in a way that supports your restaurant’s financial health without alienating guests. Accuracy matters, especially when food prices fluctuate.

Operations 195

Operations Food Supply Seasonal Menu Pricing 195

Modern Restaurant Management

JUNE 26, 2025

The other notices that lunch sales are soft and figures out how to bump the average ticket size before the dinner rush. Start with the basics: food cost, labor percentage, ticket times, and guest retention, not in spreadsheets or back-office meetings, but on the floor and in the flow of the shift. If sales drop off at 8:30 p.m.,

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Training Coaching Operations Management 221

Modern Restaurant Management

SEPTEMBER 27, 2023

Keeping track of food and beverage inventory is imperative to preventing product waste and theft. Additionally, there are also a variety of sales taxes, payroll taxes, and possibly liquor taxes that owners must also take into consideration. Your own personnel shouldn’t be your only focus, however.

Cash Management 519

Cash Management Food Safety Restaurant Law Point of Sale 519

Modern Restaurant Management

JUNE 14, 2022

One study found that internal employee theft is responsible for 75 percent of inventory shortages and about 4 percent of restaurant sales. There are all kinds of different types of restaurant theft, ranging from food and inventory, theft at the register and checkout counter, external grease theft, time theft and employee product theft.

Point of Sale 508

Point of Sale Kitchen Safety Back of House Inventory 508

ChowNow

MAY 23, 2025

It blends sales data, food cost, and menu psychology to help you stop guessing and start making decisions that grow your margins. Real menu engineering efforts are grounded in hard numbers: data, food cost percentage, and how much profit each dish actually brings in, so you know exactly what to promote, rework, or cut.

Menu 195

Menu Seasonal Menu Point of Sale Online Ordering 195