EATER

JUNE 2, 2025

Ignore the fact that you can order a drink with your ice cream at plenty of spots in New York. Its asking baristas to handwrite names on orders and is encouraging people to bring their own reusable mugs, policies Starbucks believes will make stores more welcoming for customers. Many of them tend to sell food and drink.

Bar 275

Bar Definition Consumer Goods Customer Experience 275

EATER

NOVEMBER 12, 2024

Social reckonings and politics and pandemics and recessions and all kinds of horrific real-world stuff have intersected with restaurants in a way that had to happen, but which has turned the act of eating food into pretty serious business. And that’s a good thing; food is serious business. Making your own pasta?

Seasonal Menu 362

Seasonal Menu Fine Dining Front of House Back of House 362

Modern Restaurant Management

FEBRUARY 4, 2022

Diners simply don’t want the low food quality that often comes with long menus. These restaurant food trends can directly impact a restaurant’s profitability. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Delivery Options.

2022 547

2022 Online Ordering Customer Service Website Management 547

Modern Restaurant Management

MAY 19, 2020

They provide much more than food, they provide nourishment and create communities. Local and state guidelines will also have an impact on how restaurants must operate in order to keep their staff and patrons as safe as possible. Do people need to make reservations in advance? Add a simple banner to your site that explains this.

Guest Recovery 474

Guest Recovery Kitchen Safety Food Safety Email Marketing 474

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. Online ordering - Ditto.

Design 397

Design Online Ordering Website Management Social Media 397

Culinary Cues

AUGUST 31, 2024

Now, that’s a tall order, but unless a mission can do this than the process of developing it is an exercise in futility. “A TED Talks did it very well with their mission: “Spread Ideas,” and Chipotle with: “Food with Integrity. It will be who you are. [] It must be the reference for your decision making.

Customer Service 414

Customer Service Social Media Customer Experience Reference 414

Culinary Cues

DECEMBER 11, 2023

Ah, but the food and conversation were consistently good, plentiful, and in-expensive. The conversation evolved around local news and gossip, and alcoholic beverages were reserved for bars scattered throughout the community. Full-service restaurants would later refer to this as a Table d’hote selection.

White Paper 412

White Paper Hospitality Fine Dining Reference 412

Modern Restaurant Management

OCTOBER 1, 2022

It combines different online and offline strategies to promote a restaurant and increase orders. Implement a chatbot to assist users with making reservations, getting information, and answering frequently asked questions. UGC refers to photos, videos, and other types of content your visitors create with mentions of your restaurant.

Marketing 508

Marketing Email Marketing Social Media SEO 508

Modern Restaurant Management

FEBRUARY 28, 2023

Keeping staff has long been an issue for the food and beverage industry, but many restaurants now feel it is their primary obstacle to running a successful business. How do you make sure all employees – new and veteran – are truly ready for the upcoming food health inspection?

Management 493

Management Management Food Safety Communication 493

Modern Restaurant Management

OCTOBER 21, 2019

There’s no question that the restaurant delivery and reservations experience has become increasingly digitized in recent years, and there’s no sign of this trend slowing down in the future. As previously mentioned, the number of delivery and reservation apps has reached an all-time high.

Customer Experience 299

Customer Experience Online Ordering Customer Service Reservations 299

Modern Restaurant Management

SEPTEMBER 30, 2020

More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Most Important safety initiatives.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Culinary Cues

APRIL 1, 2024

I picked up the clipboard holding an overview of restaurant reservations for the night as well as a stack of banquet orders that will tax the system until well after midnight. He never even took one bite of the food that I prepared. Elvis, on the other hand was more difficult to serve than the banquet for twelve hundred.

Back of House 424

Back of House Kitchen Safety Hotels Front of House 424

Modern Restaurant Management

JUNE 22, 2020

With six times the engagement of email, text messaging is revolutionizing the marketing strategies of QSR, fast food, and dine-in restaurants. Restaurants can minimize close contact by texting alerts when reservations and takeout orders are available, keeping people from clustering together at entrances or pickup counters.

Communication 506

Communication Email Marketing Customer Service Reservations 506

The Rail

OCTOBER 18, 2022

By Shubham Ahuja, Contributor It’s no secret that technology has become a major player in the hospitality industry over the past several years – such as increase adaption in delivery, online ordering, and touchless ordering/payment. Read on to learn about the next big thing in food service industry.

Online Ordering 241

Online Ordering Allergens Customer Experience Food Order 241

7 Shifts

DECEMBER 17, 2020

Customer retention refers to a restaurant’s ability to retain, or keep, the existing customers that it has. Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). In this guide, we’ll cover: What is customer retention.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. US Foods Ghost Kitchens. US Foods Holding Corp. US Foods Holding Corp.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Seating 515

Goliath Consulting

DECEMBER 6, 2020

Through stay-at-home orders and extended shutdowns, restauranteurs had to be nimble and creative, relentlessly searching for new business avenues and strategies to keep their businesses afloat. Here are our top 5 food and restaurant trend predictions for 2021 and beyond. Fast-food chains are now also developing their own meal kits.

2021 286

2021 Mobile Ordering Food Guest Recovery 286

ChowNow

JULY 17, 2024

This could include providing exceptional customer service, maintaining high food quality, ensuring a clean and safe environment, and maximizing efficiency. Head Chef: Manages kitchen staff, menu planning, and food preparation. Server: Take orders, serve food and beverages, and provide customer service.

Operations 195

Operations Kitchen Safety Front of House Food Safety 195

7 Shifts

JUNE 4, 2021

Food cost percentage. Food Cost Percentage. What is food cost percentage? Food cost percentage is the ratio of the cost of food inventory to the amount of revenue it generates. Why is food cost important? Food and beverage is one of the largest expenses next to payroll in the restaurant industry.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

FEBRUARY 15, 2022

We refer to these employees as “51 percenters.” It's not enough to just add digital ordering—you have to build your business around it. Hint: it's not as simple as slapping on some online ordering and calling it a day: “You don't succeed by just appending digital on the side of your business, says Meredith Sandland. “We

Social Media 448

Social Media Hiring Website Management Hospitality 448

7 Shifts

MARCH 16, 2022

A restaurant earns its reputation primarily from two things: its food and its service. In order to deliver on both these accounts, it's critical to cultivate an environment where people — customers and staff alike — want to be. These incentivize employees to stick around and perform better in order to attain their bonus.

Front of House 370

Front of House Back of House Communication Customer Service 370

EATER

MAY 9, 2023

Ria Osborne How to throw the ultimate restaurant wedding — plus, how one restaurant couple is doing it right For the couple who loves food, having a wedding in a restaurant makes sense: The food, the drinks, and the ambience are all right there, without having to roll the dice on an unknown caterer. For one thing, value.

Back of House 244

Back of House Events Front of House Beverage 244

Goliath Consulting

FEBRUARY 25, 2020

If you’ve been keeping up with our blog posts you’ve probably read what we had to say about millennial food trends in “Our Most Anticipated 2020 Food Trends List.” It’s been found, that on average, Gen Z spends $1 out of 5 on food, and $29 billion overall (4). But what about Gen Z, the so-called digital generation?

Social Media 210

Social Media Consumer Goods Loyalty Program Customer Service 210

Modern Restaurant Management

DECEMBER 13, 2019

On special appeal, the Board vacated the judge’s order, and remanded the case to the judge with instructions to approve the settlement agreements. Upon entering Flip’d, visitors can order from a digital kiosk or directly at the counter. An administrative law judge denied their motions to approve the settlement agreements.

Mobile Ordering 251

Mobile Ordering Catering POS Online Ordering 251

Restaurant Clicks

OCTOBER 15, 2021

It gives you classic American diner food on one corner and a Lebanese restaurant on the next. I can order dishes like blueberry topped pancakes alongside lobster mac & cheese rather than choose between them. The food is worth the wait. Make a Reservation. Order Online. Order Online. Make a Reservation.

Online Ordering 146

Online Ordering Reservations Front of House Back of House 146

EATER

DECEMBER 15, 2021

Champagne & Food Experiences. Their Prestige cuvée, a Blanc de Noirs aged longer, is more powerful and therefore better complemented by heartier foods such as steak, truffle pastas, and cheese. Plan to order one of everything from this popular wine bar and deli in Reims, run by Aline and Eric Serva. Piot-Sevillano.

Back of House 284

Back of House Tourism Hotels Vineyard 284

EATER

DECEMBER 6, 2022

The cocktails embody what makes Amazonia so special: its massive pisco collection, the way smoky flavors weave through both food and drink, and how distinctly Peruvian ingredients are the star. Orders come “con todo” (with everything); here that means cilantro, onions, and dynamite salsas. The Tipping Point. Jaya Saxena. Erin DeJesus.

2022 246

2022 Fine Dining Dine-in Food Truck 246

EATER

MAY 3, 2022

Such moves were mostly reserved for the best of the best, like De Niro, Dolly Parton, or Michael Jordan. All the food and drinks were taste-tested before the restaurant opened. A few empty plates later, Ryan inquired about the caterer insisting it was “food he would eat everyday for the rest of his life.”

Back of House 246

Back of House Front of House Dine-in 2019 246

Restaurant Clicks

OCTOBER 5, 2021

Make a Reservation. Make a Reservation. Make a Reservation. View this post on Instagram A post shared by Sabrish | Boston & Around Food (@sabrishmenon). Make a Reservation. Make a Reservation. Make a Reservation. I recommend the burrata with hazelnut romesco and oak-fired bread. Buckhorn Exchange.

Reservations 140

Reservations Fine Dining Seasonal Menu Back of House 140

Restaurant Clicks

DECEMBER 15, 2021

A beautiful and scenic city, Colorado Springs – also referred to as Little London – provides an exquisite backdrop to any vacation or local activity. Whether it’s Greek food, Italian cuisine, or just a high-quality cafe, I cover them all in this list. Make a Reservation. Make a Reservation. The Rabbit Hole.

Back of House 128

Back of House Reservations Website Management Front of House 128

Restaurant Clicks

SEPTEMBER 19, 2021

There is no other food that will make you reminiscent of Summer all year long other than Barbeque food. While we would go just for their Macaroni and Cheese side, be sure to order their Pulled Pork Shoulder – you won’t regret it! . Make a Reservation. Order Online. Make a Reservation. 2Fifty Texas BBQ.

Food Truck 118

Food Truck Food Online Ordering Food Order 118

Perfect Daily Grind

APRIL 8, 2022

The project enables Svit Kavy to donate coffee and food to Ukrainian soldiers fighting on the front line. Employees at the New York City Reserve Roastery voted 46-36 in favour of forming a union. Fairtrade International announces new Living Income Reference Price for Indonesian coffee producers. Westrock Coffee to launch IPO.

Pricing 159

Pricing 2022 2021 Recycling 159

7 Shifts

JUNE 16, 2024

In 2020, the number of establishments in the food and beverage industry was estimated to be 23.1 You can give your customers 1 point for every $10 they spend at your restaurant (the price point depends on how much you're selling your food and beverages; just make sure to set an achievable price).

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Restaurant Clicks

NOVEMBER 8, 2021

They make their dough and sauce from scratch daily and make the pizza fresh when you order it, making it an old-fashioned deck oven with a brick bottom. Many of their specialty pies have play-on-word names that reference famous hip-hop songs. Order Online. Order Online. Order Online. Emmy Squared.

Brewery 132

Brewery Online Ordering Back of House Fine Dining 132

Restaurant Clicks

DECEMBER 3, 2021

If you can’t reserve a seat in the small dining room, Bai Sushi has a fast and budget-friendly take-out and delivery service. Order Online. View this post on Instagram A post shared by Luke | NYC Food Travel (@thehungrypaddy). Order Online. Order Online. Order Online. Aji Sushi House. Aji Sushi House.

Fast Casual 124

Fast Casual Fine Dining Online Ordering Seasonal Menu 124

Clover - Restaurants

SEPTEMBER 4, 2024

Table turnover rate (TTR) refers to the time a party of guests spends sitting at their table in your establishment–whether it’s a quick-service restaurant, fine dining, or something in between. Ensure the food gets to their table ASAP and circle back to check-in shortly after. Have servers monitor dining progress (politely).

Front of House 88

Front of House Mobile Ordering Back of House Customer Service 88

Open for Business

SEPTEMBER 20, 2022

The best restaurants serve something more than flawless food: welcoming hospitality that makes every guest feel like a VIP. Regardless of how great the food is, people won’t return to a restaurant if the service stumbles. How to increase order accuracy. How to increase order accuracy. How to personalize hospitality.

Customer Experience 88

Customer Experience Online Ordering Customer Service Hospitality 88