7 Shifts

JUNE 20, 2022

We chatted with some of those most experienced in the ghost kitchen game to find out some myths, best practices, and tips for success in this food service style. One ghost kitchen may contain multiple units where different brands can prepare food for delivery, and in some cases, pickup. Table of Contents.

Front of House 435

Front of House Food Truck Back of House Social Media 435

7 Shifts

MARCH 20, 2020

Restaurant status by state Off-premise consumption of your restaurant’s food is the silver lining for your business during this otherwise dark time. However, not all restaurants were intended to be takeout-first businesses, so getting your regulars to associate your name with to-go food might seem like a challenge.

Delivery 366

Delivery Front of House Back of House Online Ordering 366

ChowNow

JANUARY 23, 2025

Wealth Distribution: 80% of wealth is often held by 20% of the population. Its significantly more cost-effective to keep your regulars walking through the door than it is to get a new customer every time you take an order. Think about it: your regulars already know what you offer, love your food, and trust your service.

2025 195

2025 Loyalty Program Operations Email Marketing 195

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

MARCH 3, 2023

A Return to Normal The National Restaurant Association released its 2023 State of the Restaurant Industry report, which examines key factors impacting the industry including the current state of the economy, operations, workforce, and food and menu trends to forecast sales and market trends for the year ahead. million by the end of 2023.

2023 508

2023 2022 Consumer Goods Point of Sale 508

Sling

DECEMBER 6, 2019

For a restaurant to run smoothly and efficiently, you should divide activities into two parts: front of house (FOH)/back of house (BOH). What Is Front Of House (FOH)? The difference between FOH (front of house)/BOH (back of house) is one of appearance and presentability. Floor plan. Motivation.

Front of House 88

Front of House Back of House FOH BOH 88

EATER

JUNE 16, 2022

Breaking down the food, labor, and fixed costs of Parachute’s famous bing bread We often presume to understand restaurant economics because we know what a chicken breast costs at the supermarket. “I Labor: $4.65 (31 percent) Fixed: $4.05 (27 percent) Food: $5.67 (37 percent) Total cost: $14.37 Bing bread at Parachute. Profit: $0.63 (4.2

Menu 284

Menu Tip Distribution Back of House Front of House 284

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. Ono Food Co.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

7 Shifts

NOVEMBER 16, 2021

There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. At the end of the day, the goal is to make sure their employees are happy, paid fairly, and following the laws when it comes to tips. What is a Tip Out? Tip Out Methods. Choosing the Right Tip Payout Method.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Lavu

NOVEMBER 30, 2024

They connect tools like inventory tracking, payroll, and online ordering into one system, allowing real-time data access for smarter decisions. Key benefits include: Efficiency : Automates workflows like inventory management and order processing. When backend systems work efficiently, it leads to faster, more accurate service.

POS 78

POS Operations Online Ordering Mobile Ordering 78

Embrace the Suck

DECEMBER 25, 2019

You have a major food distributor in your market that you are probably buying from. You have a major food distributor in your market that you are probably buying from. It could be Sysco, US Foods, Performance Food Group, Ben E. Keith, Shamrock Foods, Gordon FoodService or another regional brand.

Food Truck 296

Food Truck Food Tip Distribution Audits 296

Lavu

APRIL 17, 2025

When it comes to streamlining operations in a busy kitchen, choosing the right order management system is crucial. Kitchen Display System vs Traditional Order Tickets has become a key debate for many restaurants. In contrast, traditional order tickets can lead to miscommunication, delays, and inefficiency.

Ordering 78

Ordering Online Ordering Front of House POS 78

Lavu

MAY 23, 2025

With the growing demand for fresh, made-to-order meals and local favorites, starting a deli can be a smart and rewarding business move. If you want to learn how to open a deli, follow these key steps to establish your brand and get the tools you need to serve customers great food and experiences. Youre not alone.

2025 78

2025 Employee Relations Tip Distribution POS 78

7 Shifts

NOVEMBER 1, 2022

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Restaurant owners and operators wear a lot of hats. We live in a world where diners are inundated with choices. There are more options for eating out than ever before.

Seating 221

Seating Email Marketing Marketing SEO 221

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image.

Front of House 52

Front of House FOH Back of House Online Ordering 52

7 Shifts

MARCH 29, 2023

Years ago people just took advantage of the fact that the waiter was there and the food showed up on the plate and they didn't really look at the inner workings of how hard it is to do our day-to-day. Yeah, they were pioneers in a lot of ways of bringing tapas food to the States before it was really a style of dining.

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

Ken Burgin

FEBRUARY 13, 2024

Questions in the Minds of Chefs or Cooks Applying for a Job What is the restaurant’s culinary or food philosophy? How are tips distributed among front-of-house and kitchen staff? And don’t forget, people are always looking for answers to their questions; if you don’t provide them, they may make them up!

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Lavu

MARCH 11, 2020

The restaurant industry has been evolving consistently over the years. From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Some of the practices that used to be acceptable a few years ago are no longer the norm. . You may also be unsure where to start.

Management 78

Management Management Cash Management Mobile Ordering 78

Touch Bistro

MAY 10, 2021

And one area that is often overlooked is the question of how to reduce food waste in restaurants. Food waste costs restaurants a staggering $162 billion per year , and in America alone, restaurants generate as much as 33 billion pounds of food waste per year. Different Types of Restaurant Food Waste.

Waste 59

Waste Food Compost Tip Distribution 59

Notch

JANUARY 23, 2019

Below, you'll find a series of actionable tips, tricks, and strategies you can employ today to do exactly that! For example, fast-food margins can be much higher than full-service restaurants. You can find the cheapest place to purchase food—but you can’t control the weather conditions, or gas prices that may cause food prices to rise.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Apicbase

NOVEMBER 14, 2022

And that will help you add sales on the front end… and cut costs in the back-of-house. Even small vendor-side changes in pricing can lead to a substantial food cost increase for some menu items. It lets you keep tabs on vendors and the prices of ordered goods, ensuring you’re never overcharged.

Point of Sale 52

Point of Sale Tip Distribution Front of House Small Business 52

Touch Bistro

JULY 18, 2021

The challenge is, the restaurant industry has been struggling with a shortage of chefs and other back of house staff for several years now. This report also revealed that the labor shortage was specific to back of house staff, with more than half (52%) of full service restaurants experiencing kitchen staffing shortages. Download Now.

Back of House 52

Back of House 2021 Front of House Cash Management 52

The Restaurant Times

AUGUST 22, 2022

However, sometimes, the guests can customize their order by choosing dishes from the different categories like desserts, appetizers, side dishes, and mains. . Sitting back and allowing culinary professionals to decide the course of your meal can be enjoyable as well as comforting. So how do you build a prix fixe menu? Host’s Table.

Menu 52

Menu Seasonal Menu Front of House Back of House 52

SpotOn

JULY 15, 2024

The host has a unique set of duties and responsibilities that ensure the restaurant's front-of-house runs smoothly. Depending on the concept, the host or hostess might be assisting other restaurant staff or handling to-go orders. Excellent customer service skills are always a must, and a warm smile never hurts.

Seating 52

Seating Fine Dining Customer Experience Online Ordering 52

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Food delivery is nothing new, of course. billion by 2027.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Notch

JANUARY 23, 2019

Below, you'll find a series of actionable tips, tricks, and strategies you can employ today to do exactly that! For example, fast-food margins can be much higher than full-service restaurants. You can find the cheapest place to purchase food—but you can’t control the weather conditions, or gas prices that may cause food prices to rise.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Modern Restaurant Management

OCTOBER 8, 2020

This edition of MRM News Bites features a lot of technology and robotic news, virtual food halls and healthy kid menus. Miso Robotics plans to offer financing options through TimePayments to empower food service providers to quickly adopt automation technology. Flippy ROAR for Sale.

Kitchen Safety 386

Kitchen Safety Online Ordering Food Safety Point of Sale 386

Modern Restaurant Management

NOVEMBER 19, 2020

In this edition of MRM News Bites, we feature restaurant community support endeavors, new tech and a little holiday fun. Supporting Independents. Ocean Spray Cranberries, Inc. launched the Ocean Spray Farmers for Chefs Alliance with the goal of helping as many qualifying independent restaurants as possible cover rent, utilities, and payroll costs.

Mobile Ordering 367

Mobile Ordering Kitchen Safety Online Ordering Coaching 367

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. PPP Forgiveness Links and EZ App. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR.

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

Modern Restaurant Management

SEPTEMBER 14, 2021

New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

EATER

JULY 8, 2024

Frequently used to replace tips, these fees are typically in the range of 20 percent. At their best, restaurant service fees circumvent the problem of tipping in order to more equitably compensate employees. Restaurant service fees are now commonplace. Here’s what you should know.

Airlines 301

Airlines Tip Distribution Front of House Restaurant Law 301

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Order for Pickup Stats. National Menu Trends.

2019 345

2019 Mobile Ordering Online Ordering Customer Experience 345

EATER

FEBRUARY 7, 2022

Me, I was cleaning out a trash can full of dog food to make room for 50 pounds of flour. The trash can belonged to Ziggy, my family’s late dearly beloved chihuahua (may he rest in peace), but at the height of the first COVID crisis in August, I needed somewhere to store the flour I’d ordered from a wholesale bakers outlet.

Consumer Goods 261

Consumer Goods Back of House Small Business 2020 261

EATER

MAY 29, 2020

As a former trader, as someone who follows markets and who looks at statistics and enjoys that aspect of the hospitality business in order to provide better hospitality to optimize operations and all those things, I very quickly extrapolated it to my own restaurants, to the Alinea group. Nick Kokonas is an owner of both operations.

Back of House 192

Back of House Kitchen Safety Email Marketing Take-out 192

EATER

JANUARY 20, 2023

Getty Images In an excerpt from “Fieldwork,” Iliana Regan’s second memoir, the chef traces her family’s czarnina-making tradition back to the woods of Poland Pre-order now at Bookshop. A pair of boletus edulis mushrooms, known to the author by their Polish name borowiki. Iliana Regan rose to national acclaim as a chef first.

Back of House 246

Back of House Front of House Tip Distribution White Paper 246

Modern Restaurant Management

APRIL 1, 2025

Despite the fact that consumers are paying more to visit and order from restaurants this year – 12.5 28 percent of consumers say they are ordering takeout and delivery more frequently than last year. Additionally, households making less than $50k ordered takeout and delivery far less frequently than their wealthier peers.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Clover - Restaurants

MAY 3, 2024

Recent surveys confirm the importance of cleaning and sanitizing in food industry establishments for building customer confidence and in influencing diner choice. City and state health departments monitor local restaurants to ensure they’re following food safety management program guidelines.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52