Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. environments and are now seen everywhere from fine dining to counter service and everywhere in between. Think paper straws versus plastic.

Fast Casual 391

Fast Casual Front of House Fine Dining Mobile Ordering 391

ChowNow

MAY 23, 2025

To make sustainable changes, you need to first establish a strong starting point. Restaurant type: Whether you run a fine dining, fast casual, or quick service concept plays a big role in potential margins. The reality is that most operators are working within razor-thin profit margins.

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. First and foremost, most restaurants are going to see a huge drop-off in the number of customers who dine in.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

DECEMBER 22, 2022

Patience and grace go a long way right now, when dining out. . Many are at a point where they feel they can’t raise prices higher—fast casual doesn’t have the pricing band that a fine dining restaurant will have, for example—which means looking for more efficiencies in the business and service. .

Food Supply 473

Food Supply 2023 Fine Dining Fast Casual 473

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

FEBRUARY 28, 2024

Whether it's the utilization of AI-driven analytics to elevate menu design or the precision of robotics transforming kitchen operations, a new era in dining is taking shape. QSRs are also addressing sustainability and health concerns. This requires a modular design approach, from adaptable kitchens to multifunctional dining spaces.

Fast Casual 294

Fast Casual Fine Dining Customer Service Customer Experience 294

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

2020 493

2020 Point of Sale Fast Casual Online Ordering 493

Restaurant Business

JUNE 5, 2025

On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job. “I News casual_dining Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. By Joe Guszkowski on Jun. Houdek had been with the chain since 2019.

Leadership 162

Leadership 2025 Fast Casual Franchising 162

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. Consumer Spending on Dining Out.

2020 482

2020 Influencer Point of Sale Food Safety 482

Lavu

MAY 30, 2025

In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience. Turnover rate may be higher in fast-casual or quick-service restaurants compared to fine-dining establishments.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Shasta, California.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

MARCH 3, 2023

." Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal."

2023 508

2023 Consumer Goods 2022 Point of Sale 508

7 Shifts

DECEMBER 16, 2020

Here’s how they evolved their operations to sustain their business during the pandemic. Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up. Everybody wants their food at the same time of day.

Back of House 284

Back of House FOH Front of House Point of Sale 284

7 Shifts

JANUARY 23, 2020

Live-work-dine neighborhoods do not generate enough outside traffic to sustain a business if it is not designed correctly” — Daniel Reed Hospitality 2. Keep in mind what everyone else is doing, walk the fine line between ground breaking and comfortability. Fine dining, fast casual, etc.)

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. “As a fast-casual concept with strong unit economics, The Habit Burger Grill is a fantastic addition to the Yum! Beefing Up with Habit Acquisition. Brands, Inc. and internationally. .

Fast Casual 283

Fast Casual Customer Service Online Ordering Employee Relations 283

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. “Most QSR and Fast Casual brands have already adopted a digital ordering program.

2019 323

2019 Compost Mobile Ordering Online Ordering 323

Future Food

NOVEMBER 27, 2024

From the rise of AI to the increasing popularity of experiential dining, businesses are adapting creatively to meet new consumer demands. Perhaps oddly and yet understandably, premium dining spending has increased… but only through average spend. Those who already treat themselves to high end dining experiences spend more.

Hospitality 78

Hospitality 2025 Food Back of House 78

Modern Restaurant Management

OCTOBER 16, 2019

“Fast food options usually fall into two buckets: fast, healthy, and unaffordable, or fast, unhealthy, and affordable and nothing in between. Combining our backgrounds in tech, automation, and culinary fine dining, we knew we could fill this void to give more people access to healthy, high-quality food.”

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Yelp's Economic Impact Report. Diners are Ready, but Concerned.

2020 450

2020 Travel Food Safety Consumer Goods 450

Lavu

NOVEMBER 17, 2023

By comprehending the financial dynamics at play, restaurateurs can make informed decisions that contribute to their overall profits and sustainability. Fast- Food Restaurants Fast food chains are known for their speedy service, affordable prices, and convenient locations. Their profit margins are around 6.5 percent on average.

Fast Casual 138

Fast Casual Food Truck Fine Dining Loyalty Program 138

Modern Restaurant Management

MARCH 11, 2020

The majority of fast-casual and fine dining operators are meeting this challenge head-on by adding new offerings monthly,* driving increased competition with bar-and-grill operators. The TWO HENS license includes a complete package of 'done-for-you' services: Creation of a custom website and social media pages.

Bar 388

Bar Cash Management Loyalty Program Point of Sale 388

The Restaurant Group

JUNE 5, 2024

While the industry has proven its resilience and remains in demand throughout the year, not all establishments are sustainable over the long haul. Here are indispensable tips you must consider: Define Your Restaurant’s Concept A restaurant concept is an overarching theme that serves as the foundation of your dining brand.

License 155

License Food Truck Fine Dining Fast Casual 155

The Rail

MAY 15, 2024

As a result, the demand for quick and convenient dining options has been met. Peer into counter service restaurants, from fast food chains to trendy eateries, which play an active role in the restaurant industry. It’s perfect for a quick bite, personal dining experience, or when guests are on the go.

Fast Casual 130

Fast Casual Customer Service Customer Experience Fine Dining 130

Black Box Intelligence

NOVEMBER 17, 2022

Despite the declining guest counts, the primary driver behind the industry’s sustained increase in sales remains the unusually high average check growth. Leading the industry in average check growth during October were casual dining and quick service, while the segments with the smallest increase in check were fine dining and upscale casual.

Front of House 98

Front of House Back of House Fast Casual Fine Dining 98

EATER

MAY 24, 2022

Since Daniel Humm and Will Guidara bought Eleven Madison Park from Danny Meyer in 2011, it has earned a reputation as one of the best restaurants in the world, sustaining three Michelin stars since 2012. Like the restaurant’s pivot to a plant focus, Humm positions the boxes as a step toward a more sustainable future.

Fine Dining 246

Fine Dining Seasonal Menu Food Order Transportation 246

Black Box Intelligence

MARCH 10, 2020

The number of restaurants reopening their dining rooms has steadily increased in recent days. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Texas allowed dining rooms to open on May 1.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Black Box Intelligence

JANUARY 16, 2025

Comp Traffic Best Region: New England Best Segment: Family Dining Best Cuisine: Breakfast Worst Region: NY-NJ Worst Segment: Fast Casual Worst Cuisine: Sandwich The December 2024 Restaurant Industry Trends + A Year in Review 2024 saw many ups and downs. DECEMBER: BY THE NUMBERS (Y-O-Y) -0.3% Comp Sales -3.2%

2024 52

2024 Point of Sale 2025 Front of House 52

Restaurant Clicks

OCTOBER 23, 2021

city, with neighborhood pizza spots, fine-dining classic Italian, and even pizza food trucks serving up numerous styles of fabulous pies. They are a dine-in restaurant, which prides itself on welcoming and attentive service for its customers. Charlotte pizzas are as diverse as any major U.S. Pure Pizza.

Seasonal Menu 148

Seasonal Menu Online Ordering Fine Dining Fast Casual 148

Restaurant Clicks

OCTOBER 23, 2021

However, their focus on upscale communal dining offers a unique experience among restaurants. La Ciccia is a relatively affordable place for casually elegant dining in San Francisco, and I appreciated that when I dropped in for an early dinner. That said, this is not a notably casual dining experience. La Taqueria.

Fine Dining 147

Fine Dining Online Ordering Reservations Seasonal Menu 147

Restaurant Clicks

OCTOBER 9, 2021

They offer outdoor seating on a first-come-first-serve basis, and it makes for an even better dining experience. The setting is festive, but you can also enjoy a casual date as well. Feby’s was a great place to stop by and enjoy fine dining with a casual feel. Get there fast! Make a Reservation.

Back of House 148

Back of House Front of House Fast Casual Online Ordering 148

The Restaurant Times

JANUARY 24, 2022

Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants. In addition, table ordering systems such as tablets have also streamlined payment processing, while self-service kiosks have increased the convenience of dining out (can increase your sales). .

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

Restaurant Clicks

APRIL 8, 2025

Slow-smoked over pure oak wood, the meats carry a robust smokiness, with a finely tuned balance of peppery seasoning and juicy tenderness. It’s a great stop for those who enjoy a more intimate dining experience. Its casual setup and welcoming vibe make it easy to enjoy a satisfying meal without the fuss.

Seasonal Menu 78

Seasonal Menu Sourcing Customer Service Customer Experience 78

Squirrel Systems

MARCH 3, 2025

In the fast-paced and ever-evolving restaurant industry, technology is more important than ever. Whether you’re running a fast-casual concept or a fine-dining establishment, embracing the right technology can help optimize operations, enhance customer experience, and increase profitability.

2025 90

2025 Technology Operations Mobile Ordering 90

Modern Restaurant Management

NOVEMBER 5, 2019

" "Chris takes the reins of this great company at a time of strong, sustained performance, and the Board has every confidence that he is the best leader to set the vision and drive the plans for the Company's continued success. He has the right mix of skills and experience to lead us forward having run our U.S.

Waste 255

Waste Food Leadership Customer Service 255

Restaurant Clicks

SEPTEMBER 10, 2021

This historical town offers some great dining establishments to dine in during your visit or enjoy an impromptu meal during your drive through town. With just over 49,000, Harrisburg is a decent spot to enjoy quality cuisine and an excellent ambiance for your next dining experience. Make a Reservation.

Reservations 143

Reservations Café Fine Dining Fast Casual 143

Restaurant Clicks

DECEMBER 8, 2021

From the best burger joint to a fine dining restaurant, here are the best restaurants in LA. Chef Michael Cimarusti uses sustainable ingredients from both local areas and international ports. The four-course plus dessert menu creates a curated dining experience. Providence. Make a Reservation.

Online Ordering 142

Online Ordering Reservations Seasonal Menu Food Order 142