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After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. How do you prepare your team for special events or holiday rushes? How do you handle unexpected challenges, such as equipment failure or supply shortages?
For example, implementing procedures to monitor inventory closely can prevent overstocking or food spoilage, while clear cleaning and maintenance schedules ensure the proper use and consumption of supplies. Develop weekly schedules that account for staffing, inventory, and major events.
I’ve thought a lot about the lessons he taught me during the challenges of the past year, as well as countless other times when world events have shaken the hospitality industry to its core. My wife and I founded Rib & Chop House in Livingston, Montana, in 2001, just months prior to the heartbreaking events of 9/11.
The fast-food franchisor is asking a federal court to sign off on its decision to terminate Paradigm Investment Group’s franchise agreement. Private-equity firm Savory Fund made a major investment in casual-dining chain Hawkers Asian Street Food. million last year, that’s more than double the next closest chain. Sign up here.
Snoozers who lead with their values and want to grow their own leadership skills. It’s all about building a ripple effect of positivity, leadership, and local impact. The restaurant industry has traditionally been riddled with waste, high energy and water usage, and deep ties to our intricate, often unsustainable, food system.
billion and international food delivery service Deliveroo for $3.9 Premium Food An eye on food waste inspires a chicken salad that becomes a best seller Behind the Menu: Millers All Day repurposed leftover breakfast waffles into croutons to create a new signature—the Chicken and Waffle Salad. billion, both in cash.
2020 has been a year like no other for restaurants and the companies who support and supply them. So, whether you are a restaurant proprietor of one, two or many locations, food or inventory supplier, menu designer, online reservation technology or delivery software company, this could be a viable funding option for you.
As a proud part of the leadership team at Craveworthy Brands, the platform company behind 11 unique restaurant concepts, I lead day-to-day supply chain management, events, distribution, and of course, LTOs. Working with a team, other colleagues in the industry, or vendors can supply significant support at this stage.
The salad chain said it also sees opportunity in California, where the fast-food minimum wage is $20 per hour. Members help make our journalism possible. Sweetgreen says its high-tech Infinite Kitchens could mitigate the impact of a $30 minimum wage being proposed in New York.
With more than 25-years of experience, Secor previously served as senior vice president of operations and training at GoTo Foods. A 30-year industry veteran, Patterson has held senior leadership positions at CiCi’s Pizza, Dickey’s Barbecue and, most recently, Slim Chickens. By Restaurant Business Staff on Jun.
Employees then load the food into a robot and send it on its way. The customer unlocks their food using a code in their delivery app. The company integrates with DoorDash and Uber Eats, and restaurants can opt in to having Coco bots deliver orders placed through those apps. Orders come in like any other delivery order would.
leadership News executive change Want breaking news at your fingertips? By Restaurant Business Staff on Jun. 06, 2025 Facebook Twitter LinkedIn Staff illustration Papa Johns has named Caroline Miller Oyler the company’s chief administrative officer. Members help make our journalism possible. Sign up here.
The food delivery company said Wednesday that it has acquired Symbiosys, an ad tech company, in a deal valued at $175 million. The growth of advertising is part of DoorDash’s evolution from a food delivery company into an all-around ecommerce platform for restaurants and other businesses. By Joe Guszkowski on Jun.
The Atlanta-based company is hoping that more modern food and restaurants will help its brands break through with younger consumers. Last June, the 260-unit chain dropped “Restaurant and Bakery” in favor of the more streamlined Perkins American Food Co. That means you can now get boba at Perkins. By Joe Guszkowski on Jun.
The convenience-retailing giant on Wednesday announced a Craveables Value Menu, pitting it in head-to-head competition with fast-food chains also looking to win consumers over with low prices. The prices for both restaurant food and food from grocery and convenience stores rose 0.3% Food prices overall are up 2.9%
I am proud of the progress we have made to date for the business and as a leadership team,” Tick said in a statement Thursday. “I Read our story about BJs comeback efforts here.) “I
The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and food safety guidelines provided by ServeSafe to address increasing questions about COVID-19. We ensure food safety. Cash is dirty.
Premium Food Nick the Greeks Mediterranean Steak Bowl has a fine-dining pedigree Behind the Menu: New executive chef Luis Moreno is elevating the menu without complicating operations for the fast casual’s franchisees, starting with a bowl that pushes the boundaries of flavor.
Supply chain disruptions and labor shortages required operators to rethink everything – leaner menus, smarter kitchens, and more efficient operations became the new standard. In addition, the state carved out a special 45 percent increase to $20 per hour for fast-food employees. per hour difference.
Particularly at busy periods or special events, you want to make sure there is open communication on menu, inventory, and service standards adjustments. Having faith in their knowledge strengthens morale and helps them to feel responsible for the food they produce.
” As part of the campaign launch, the JBF and the Global Food Institute at the George Washington University are releasing a new in-depth report that illustrates the impact climate change is having on independent restaurants and the farmers who supply them. for direct engagement.
JAB hired bankers to attract new investors as it considers an IPO for the coffee and food to-go chain. The Italian coffee giant will supply its blend on board all long-haul Iberia flights and in VIP lounges via self-serve machines, extending its airline partnerships with United and ITA Airways.
Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). In Asia, the third factor most often cited was provenance and food production methods. ” Safety, hygiene and the foodsupply chain. .”
Last year’s event included more than 1,000 exhibitors. COFE App and Kuwait Telecommunications Company sign strategic partnership to host events and online interactive activities. Specialty Coffee Association announces new Guild Leadership Council members. Nguyen Coffee Supply launches two new RTD cold brew products.
Clean Juice®, honored its franchise partners during its annual Juicey Awards event. Founders Landon and Kat Eckles kicked off the event by welcoming all franchise partners and home office team members and outlining another record-setting performance in 2020 in which they served more than 2.2 Clean Juice Celebrates Franchisees.
Chicago-born, minority-owned, female-led Azteca Foods celebrates its 50th anniversary this year, signifying a milestone of achievement for the family business, which has flourished from humble beginnings into a multi-million dollar operation. Azteca also supplies freshly made products to the Food Service and Industrial channels.
“We know the coming weeks will be challenging ones for many small business owners, and we want to help restaurants focus on food, not finances.” will present a free webinar in conjunction with The Food and Beverage Shows titled, "Restaurant Preparation to Minimize COVID-19 Disease Risk and What You Need to Do Now."
The indoor-outdoor, three-level floating vessel will feature year-round public and private events, as well as annual membership options. “Thirty-five years later, I realize we were at the forefront of a food revolution—one that is coming even more into focus now.” Photo by Sylvain Gaboury/PMC).
With so many different events on the horizon, you'll need to plan accordingly. Here are some of the most noteworthy restaurant conferences and events to attend, as well as some information to help you decide which ones are the best for improving your restaurant business. BITAC Food and Beverage. Website: BITAC Food and Beverage.
Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.
Restaurant groups, such as the Arizona Restaurant Association, are also using this opportunity to launch and promote creative Take Out campaigns that benefit the broader food community. “Collectively, my leadership team has chosen to fight, and we want our franchisees to fight as well. SugarTrek , Inc.
” Following his transitional leadership role at SALIDO and NAB, Chowdhury will focus his efforts on the Bowery Engine, an early stage direct investment and incubation company that previously supported SALIDO. US Foods Holding Corp. On Point With Off-Premise. ” DIY Meal Kits Made Easy. . ” DIY Meal Kits Made Easy.
The event will take place at 10:00 A.M. “VISIT PHILADELPHIA and the James Beard Foundation are thrilled for our unique partnership that brings the culinary and tourism industries together to make it easy for travelers to support delicious, diverse, and sustainable food,” said Jeff Guaracino, president and CEO, VISIT PHILADELPHIA.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. The Role of an Event Professional. The most popular titles included Event Sales Manager at 17.4
The survey found that that 35% of respondents were expecting to be operating at a loss or face closure by the end of the year, with 96% of businesses also experiencing higher energy costs and 93% facing food price inflation. Following on from the success of this year’s event in Medellín, the two-day forum will return to Plaza Mayor.
As restaurants around the country look towards reopening, Edward Lee and Lindsey Ofcacek, director of The LEE Initiative are committed to helping reset the supply chains for farmers and restaurant operators who are committed to sustainable food. ” US Foods Donates More Than $10 Million. U S Foods Holding Corp.
The featured food items will be “Big Kahuna Burger,” “Loco Moco Fries,” “The Fat Luau," top photo and “The Fat Piña Shake." and four of the ten largest global food and beverage manufacturers rely on Green Rabbit to maximize the value of their digital food delivery initiatives.
Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. Virtual kitchens handle food delivery and have additional staff at the facility, so the barbecue brand will only need to employ a limited number of team members. .”
She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. ” Wescott sees herself in a leadership support role, and it doesn’t go unnoticed by franchisees.
Real Food at BK. Burger King permanently banned 120 artificial ingredients and counting from its food menu nationwide. “By banning these 120 ingredients from our food, we’re offering guests an easy choice – delicious food made with quality ingredients. .
The improved performance has been attributed to a global supply shortage and increased volumes. A total of 41 finalist lots will be auctioned at the event, which is organised by the National Federation of Coffee Growers of Colombia. “Colombia, Land of Diversity” auction scheduled for 1 October in Neiva, Huila. Tue, 20 Sep.
She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. ” Mailender added, “On behalf of the entire Checkers & Rally’s family, I would like to thank Rick Silva for his partnership and many years of leadership. The food is crave-able, and you can only get it at GFG.”
Decafino compostable pouches are made from plant-based polylactic acid plastic, and include food-grade seaweed extract and natural minerals. The Póca bag is made from food-safe silicone and aluminium. The event, hosted by the Specialty Coffee Association, will be held at the Oregon Convention Centre.
Alongside an exhibition, the event will feature the Roasters’ Zone, an Espresso Martini Bar, and the Latte Art Zone. As part of the initiative, local artists in three US cities – Atlanta, Milwaukee, and Portland, OR – designed street art murals to raise awareness of sustainability issues in the coffee supply chain. Wed, 5 Oct.
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