Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. As they grapple with rising costs across their supply chain, 71 percent of restaurants plan to increase prices this year.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Lavu

JUNE 13, 2025

The way customers pay is evolving, and restaurants are adapting quickly. If you’re wondering why restaurants are going cashless, the answer lies in speed, security, and customer preference. Phasing out paper money entirely would be a huge undertaking, and some restaurants have stopped accepting bills or coins.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

Modern Restaurant Management

DECEMBER 18, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. It is atop the list for restaurants looking to modernize, differentiate, and elevate experiences. Data, Data, Data. As of 2024, over half of U.S.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

MARCH 4, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Yelp's Top Places to Eat in the U.S., Restaurants Grow Compared to January, but Headwinds Persist Fiserv published the Fiserv Small Business Index for February 2025, with the seasonally adjusted Index holding steady at 147, unchanged from January.

Delivery 221

Delivery 2025 2024 Point of Sale 221

Paper Chase Accountancy

JULY 10, 2025

Did you know that nearly 60% of new restaurants fail within the first year, often due to poor financial management? Understanding the basics of accounting can significantly improve a restaurant’s odds of success. Let’s take a closer look at this critical aspect of running a profitable restaurant business.

Cash Management 52

Cash Management Hotels Restaurant Law Small Business 52

Paper Chase Accountancy

MAY 20, 2025

In the bustling world of gastronomy, the art of restaurant bookkeeping often takes a backseat. There’s much to explore, and the answers might just transform your restaurant business. Outsourced accounting services can provide cost-effective, expert solutions, allowing restaurant owners to focus on core business operations.

Cash Management 52

Cash Management Hotels Hospitality Point of Sale 52

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. Despite the fact that consumers are paying more to visit and order from restaurants this year – 12.5

Pricing 251

Pricing Technology 2025 Point of Sale 251

Perfect Daily Grind

JULY 4, 2025

With the new equipment, MTPak Coffee now offers a minimum order quantity of 200 pieces and a one-week turnaround time after design approval. The chain will invest US $20.5 million in an 11‑storey facility housing production, logistics, and administrative teams to support its outlet expansion and new restaurant ventures.

Pricing 77

Pricing Café 2025 2024 77

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. I think 2025 will be the year restaurants focus on turning insight to action through integrations.

2025 419

2025 Back of House Front of House Customer Experience 419

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. The annual report surveys 600 independent full-service restaurant (FSR) owners and operators from across the U.S.,

2025 221

2025 Loyalty Program Back of House 2024 221

Modern Restaurant Management

JULY 23, 2024

When we talk about the “restaurant of the future,” labor compliance isn’t exactly the flashiest or most exciting topic to include—certainly not when juxtaposed with salad-making robots and personalized digital menus. Restaurants face a multifaceted compliance situation.

Restaurant Law 508

Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Modern Restaurant Management

AUGUST 20, 2024

"As a restaurant business, we use AI to go faster and to develop the business further," Annick Van Overstraeten, CEO of Le Pain Quotidien, told Modern Restaurant Management (MRM) magazine. "Our shows the presentation of the dishes and the programme writes the training manuals for the kitchen staff.

Front of House 449

Front of House Restaurant Law Technology Presentation 449

Modern Restaurant Management

JULY 18, 2024

Across America, today's fast-paced restaurant work environment, burnout has become a critical issue that large corporate restaurants and mom and pop shops share in common. Honesty and Integrity Restaurant managers must lead by example, demonstrating honesty and integrity in all their actions.

Management 474

Management Management FOH BOH 474

Modern Restaurant Management

MAY 20, 2020

Restaurants and hospitality venues remain closed throughout the U.S. The guide provides recommendations for managing employee health, employee hygiene, and various operational issues including new standards for cleaning and sanitation of equipment and managing ongoing food pick-up and delivery.

Food Safety 508

Food Safety Consumer Goods Hospitality Food Order 508

Modern Restaurant Management

JULY 28, 2022

What Data Should Your Restaurant Be Collecting? There are three main types of information your restaurant should collect: Customer Information. Some great examples for restaurants are: How often the customer orders. Some information your restaurant might collect is: Your gross and average sales. Behavioral Information.

Loyalty Program 520

Loyalty Program Mobile Ordering Email Marketing Online Ordering 520

Modern Restaurant Management

APRIL 30, 2020

Restaurants are facing a major shift in the way they conduct business during this COVID-19 era. Typically an on-premise industry, restaurants must now adapt to ways of doing business that are off-premise, yet meet the high demands of being essential (or essential adjacent). The challenges the restaurant industry faces are multilayered.

Hiring 525

Hiring Restaurant Law Customer Service Communication 525

Modern Restaurant Management

MARCH 13, 2020

What are some ways restaurant owners and operators can be safe and welcome guests while maintaining social distance? As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines.

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

AUGUST 2, 2021

The edition of MRM Research Roundup features restaurant payment transaction data, foodservice equipment purchasing and the lasting appeal of chicken sandwiches. Here’s are some highlights: 40 percent of restaurants could not pay full rent in July, showing the extended effects of labor shortages and inflation on this industry.

2021 450

2021 Point of Sale 2019 Equipment 450

7 Shifts

JANUARY 23, 2020

Are you opening a restaurant in 2020? This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s published!). Advice for opening a restaurant from restaurateurs 1.

2020 335

2020 Hiring Cash Management Education 335

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties.

Management 397

Management Management Kitchen Safety Front of House 397

ChowNow

JUNE 27, 2024

Running a restaurant and operating a business are two sides of the hospitality coin: the former keeps food hitting tables and the latter makes sure you can do it again tomorrow. In a recent webinar from ChowNow and 7shifts , experts from both sides addressed some quick wins and long-term plays that can help restaurants meet these challenges.

Webinar 221

Webinar Point of Sale Restaurant Law Equipment 221

Modern Restaurant Management

JUNE 24, 2020

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. ” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. .

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

Modern Restaurant Management

MARCH 4, 2022

A lot of people would assume that fraud in the restaurant industry doesn’t extend beyond dine-and-dashers and bad cheques, but those with experience in the industry, especially at the level of popular franchises and chains, will tell you that fraud is more common than most people recognize. So, what might affect your restaurant in 2022?

Customer Service 592

Customer Service 2022 Food Order Delivery 592

Modern Restaurant Management

FEBRUARY 21, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Nominees for more than 50 awards categories, including Restaurant and Chef, Restaurant Design, and Media will be announced. ET and will be streamed live online.

Brewery 348

Brewery Design Food Supply Equipment 348

Modern Restaurant Management

JUNE 25, 2020

Over the past few months, many restaurants made difficult decisions to reduce their workforce and apply a strict delivery and takeout format or pause operations entirely due to COVID-19. Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees. Communicate Return Criteria.

Employee Relations 547

Employee Relations Customer Experience Communication Training 547

Modern Restaurant Management

MARCH 6, 2020

2019 was the year of convenience in the restaurant business. Online ordering, curbside to-go, self-ordering kiosks, and third-party delivery services dominated the restaurant landscape; these trends were so predominant that you'd now be hard-pressed to find a restaurant that doesn't offer at least one of these services.

2020 515

2020 Coaching Front of House Customer Service 515

7 Shifts

MAY 1, 2024

Bookkeeping is one of the most essential aspects of any restaurant business. After all, a small, honest mistake can accumulate over time and turn into bigger operational problems— 17% of restaurants even fail in their first year due to mismanagement of finances.

Cash Management 221

Cash Management Employee Relations Inventory Beverage 221

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Hunter also has plans for a robust dining program in partnership with San Diego’s top restaurants and caterers. Zagat debuted Zagat Stories.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

SEPTEMBER 15, 2020

The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. Each member of the coalition is committed to responsibility.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 March Sales Decline. percent in March.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. ” Restaurant Owners Are Comparison Shopping. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. The law changed on April 1. In April and May, California visits were around 2.5

2024 294

2024 Mobile Ordering White Paper Food Order 294

Modern Restaurant Management

OCTOBER 20, 2021

If lightning is present, the area should be evacuated during severe weather conditions. If you are using an open flame gas pit, it is critical to have a flame guard present to reduce the risk of patrons coming in contact with the open flame. Remove umbrellas and other items that may become loose or damaged before the wind arrives.

Outdoor 474

Outdoor Insurance Dine-in Customer Experience 474

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. The National Restaurant Association has provided a list of best practices to ensure business continuity.

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

The Rail

FEBRUARY 29, 2024

By Jerry Chase, Contributor Moving your restaurant to a new location is a significant undertaking that requires careful planning and execution. Whether expanding your business or seeking a better market position, relocating presents opportunities and challenges. Let's dive in and make your move a seamless and rewarding experience!

Restaurant Law 130

Restaurant Law Email Marketing Customer Experience Outdoor 130

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

OCTOBER 16, 2020

The contradiction between people’s claimed fear about in-restaurant dining and actions is a likely result of access to outside dining options during the summer months. Among the highlights: Almost two-thirds of people (63 percent) have dined in at a restaurant during COVID-19, indicating a demand for alternatives to eating at home.

2020 553

2020 2030 Hotels Food Safety 553