Modern Restaurant Management

MARCH 6, 2024

This technology can manage orders, answer queries, and provide personalized recommendations, all while reducing wait times and human error. As discussed earlier, due to the immersive nature of VR, it will likely serve more as an entertainment or experiential tool than a specific culinary element.

Customer Experience 472

Customer Experience Entertainment Customer Service Transportation 472

Modern Restaurant Management

JANUARY 22, 2024

It’s critical to provide a seamless eating experience, which includes simple payment choices and online reservations. Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty.

Loyalty Program 453

Loyalty Program Mobile Ordering Dietary Restrictions Social Media 453

Modern Restaurant Management

DECEMBER 10, 2020

Consumers are online now more than ever, and restaurants need to engage with them where they are. By optimizing their websites, restaurateurs make it easy for patrons find their business online which can lead to more customers dining in and/or ordering online. Leveraging Outside Expertise.

Marketing 563

Marketing Social Media Website Management SEO 563

Modern Restaurant Management

MAY 25, 2021

At this time last year, restaurants and bars across the country went from being houses of entertainment and joy to being forced to close as part of wide-spread mandated shutdowns to stop the spread of an uncontrollable and unknown pandemic. Shock, uncertainty, and confusion took hold of our lives and businesses.

Hospitality 474

Hospitality Insurance Online Ordering Government 474

Modern Restaurant Management

FEBRUARY 18, 2020

That’s great news for bricks and mortar locations such as malls, which are transforming into a different kind of mixed-use developments incorporating a curated mix of dining, entertainment, and experiential businesses. They also provide a lot of entertaining and engaging content, especially when poking fun at their rivals.

Marketing 523

Marketing Social Media Fast Casual Influencer 523

Modern Restaurant Management

SEPTEMBER 16, 2020

Pizza chains still getting orders via phone 70 percent of the time. People want to know about safety measures in order to know what rules they must follow. Up to date info and employee processes will make the research and dining/ordering experience all the more impressive. Make sure your online presence is locked in.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

JUNE 28, 2022

In order to deal with these uncertainties, the top players had to work on bringing in technological advancements to survive and recover from the losses caused by the pandemic. Robots are able to improve the guest experience by analysing the online reviews from hotels and restaurants.

Delivery 575

Delivery Food Customer Service Front of House 575

Modern Restaurant Management

JUNE 24, 2020

On-Demand Delivery for Square Online Store. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. Processing is free on all on-demand delivery orders through July 8, 2020—up to $50,000 in sales.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

ChowNow

JANUARY 23, 2025

Are your regulars ordering the same drink and entree every time they come in? An easy way to collect customer emails is through your online ordering system. Provide space for seating, tasting, and entertainment. Its perfect for groups of friends, families, or coworkers looking for an entertaining night out.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

7 Shifts

OCTOBER 1, 2024

Key restaurant customer experience aspects From the moment potential diners find your restaurant online to the quality of service they receive, every touchpoint matters. Online presence A restaurant customer experience begins before diners step through the doors of your establishment. “That saves me a lot of time.”

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

ChowNow

MARCH 19, 2020

Whether you’re working with a third-party marketplace, using branded online ordering built by a provider like ChowNow, or taking orders over the phone, now is the time to adjust your menu to drive more sales. Market these bundles to parents, since they’re great for keeping kids entertained while they’re home from school.

Online Ordering 370

Online Ordering Email Marketing Merchandise Restaurant Law 370

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. One great thing about the online delivery market is that it produces massive amounts of data. Heloise Blaure, founder of HomeKitchenLand.com.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

AUGUST 18, 2021

Take orders with care. When you're taking your customers' orders, make sure you're doing so with attention and care. Keep guests entertained. You've cleared the plates, but your customers are still sticking around– keep them entertained! Engage with them online. Providing Accurate Online Information.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

MAY 30, 2025

This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards. The market is influenced by evolving consumer lifestyles, the growth of digital ordering, and consumer demand for convenient and affordable dining. percent from 2025 to 2033 and reach US$ 345.6

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

FEBRUARY 17, 2020

Yelp introduced Yelp Store Visits (YSV) to measure how online activity on Yelp drives physical store foot traffic, and launched Showcase Ads, a new video-centric format that allows national marketers to feature in-season promotions and to tell their brand story more effectively. Carl Mittleman.

Sports 383

Sports Point of Sale Customer Experience Entertainment 383

Modern Restaurant Management

DECEMBER 5, 2019

It may sound futuristic, but these popular apps feature restaurants that only exist online. Bon Appetit magazine just launched a virtual restaurant in Chicago in partnership with Grubhub and Lettuce Entertain You, the Chicago-based restaurateur. Grubhub, for example, recommends using internet-connect devices to manage orders.

Delivery 303

Delivery Online Ordering Fast Casual Magazine 303

Modern Restaurant Management

AUGUST 17, 2020

Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout Ninety-five percent of Americans and 87 percent of those in the UK noted they often ordered take-out before stay-at-home orders began. Mixed take-out bag.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. Delivering Excellence. ” Supporting Local.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

FEBRUARY 18, 2021

The name “ghost kitchen” is alternatively called a delivery-only restaurant, online-only restaurant, delivery kitchen, virtual kitchen, shadow kitchen, commissary kitchen, dark kitchen, ghost line, or cloud kitchen. Live entertainment. These licenses can include: Business operation. Food service. Building occupancy.

License 503

License Restaurant Law Franchising Franchise 503

Modern Restaurant Management

SEPTEMBER 30, 2020

More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Most Important safety initiatives.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

NOVEMBER 20, 2019

If you own one of these enterprises, you have probably spent a lot of time wondering how you can outshine your competitors, especially online. But that's enough about food; let's talk more about this word "organic" and how it plays into your online marketing outcomes. Let’s Talk About Organic Growth.

Social Media 335

Social Media Mobile Ordering Online Ordering Influencer 335

Lavu

JUNE 20, 2025

From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. Digital Ordering Systems If you are still scheduling shifts with pen and paper, 2020 is the year to change that.

Technology 78

Technology 2025 Online Ordering Fast Casual 78

Modern Restaurant Management

MAY 27, 2020

As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Increasing self-order kiosks and touchless self-checkout terminals.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

7 Shifts

FEBRUARY 10, 2023

Then we started to tell our own story online. Walchef (@shawnpwalchef) It took a pandemic to get us out of our outdated legacy POS system and switch to Toast for its cloud-based and real-time ordering capabilities. Marqii gives us better control over our online information. Atmosphere entertains guests. The list goes on.

Social Media 370

Social Media Email Marketing Technology 2007 370

Modern Restaurant Management

JUNE 1, 2020

Many guests complained of long wait times for curbside pickup orders. Gen-Z has had the most significant adoption rates, with over 14 percent of Gen-Z consumers using 3PD to order from a restaurant since March 15th of this year. Going forward, there will be a shift in how consumers evaluate where they choose to order from.

2020 324

2020 Food Safety Online Ordering Point of Sale 324

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

EATER

MARCH 20, 2024

Lopez joins a growing number of Latinx entertainers who are sharing their love of Mexican food, not only for the delicious content it produces, but to further illustrate the community’s influence on society. Over and over again, online commenters began to ask: Wait — is Mario Lopez Mexican? And I’m here for it.

Food Truck 333

Food Truck Food Order Entertainment 2023 333

Modern Restaurant Management

NOVEMBER 19, 2019

lines of business (Business Dining, Education, Healthcare Hospitality, Leisure, and Sports & Entertainment) beat the kitchen heat in sector championships to earn their spot in the national competition. Sports & Entertainment. Fifteen chefs from participating U.S. Over 100 chefs from Aramark’s U.S. Bolger Center.

Delivery 322

Delivery Reservations Customer Experience Retail 322

EATER

APRIL 19, 2023

So I took my business online.” Within two weeks, she set up a website to start selling candy online, and now, more than three years later, she spends much of her time making TikTok videos; she now boasts more than 1.1 If something goes viral, it can [drive as many] as 10,000 orders,” she says. million followers. “If

Entertainment 259

Entertainment Retail Online Ordering Small Business 259

Social Hospitality: Restaurants

OCTOBER 10, 2023

These digital culinary ventures are revolutionizing the food industry by existing exclusively online. Virtual kitchens Virtual, ghost, or cloud kitchens are purpose-built spaces dedicated exclusively to online food production. They don’t entertain dine-in customers. and broad online marketing to create a robust online presence.

Online Ordering 222

Online Ordering Social Media Food Order Customer Experience 222

ChowNow

OCTOBER 2, 2024

With that kind of an audience, an online presence is vital for restaurants to attract new customers and re-engage existing ones. Additionally, customers respond positively to restaurant interaction on social media and are 66% more likely to order again. Promote your preferred ordering channels. Who’s Using Instagram?

Social Media 195

Social Media Marketing Entertainment Online Ordering 195

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 474

2024 2023 Food Order 2013 474

Social Hospitality: Restaurants

DECEMBER 1, 2019

This is true for everything processing reservations and orders, to marketing, to being able to deliver entertainment in your establishment. It automatically tracks the ingredients you have in stock and places orders as and when required. Technologies for Entertainment. People can also place orders on the tablet.

Technology 195

Technology Website Management Entertainment Mobile Ordering 195

Modern Restaurant Management

FEBRUARY 6, 2020

Earlier this month, Roy Rogers also opened an online store selling fun branded gear to its biggest fans. “As customers line up to order, they will pass glassed-in display grills cooking signature items like our hot dogs, cheesesteaks, and burgers. We intend for them to see the pride and care with which their food is prepared.”

Franchising 383

Franchising Franchise Fast Casual 2019 383

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. SevenRooms launched Contactless Order & Pay, streamlining the in-restaurant ordering and payments experience for guests.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

JANUARY 9, 2020

“Over the past few years, we’ve focused on becoming a total access brand by growing our delivery business, expanding our online ordering and mobile channels and enhancing the in-store experience by introducing drive-thrus, kiosks and technology-centric solutions for operations,” Bendel said.

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282