Modern Restaurant Management

JULY 20, 2021

Visits, online or physical, at morning meal, which includes the breakfast and A.M. COVID-19 triggered an increase in remote, app-based ordering in the US On Premise. More than two thirds (69 percent) of consumers say it is still their preferred method, compared to 9 percent who want to order through their phone.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

The Restaurant Times

NOVEMBER 10, 2021

Running a restaurant after a pandemic requires every restaurant owner to make an online food ordering system a necessary change. Online food ordering systems are crucial to your business’s profitability and sales management. You can no longer accept orders over the phone and expect to be happy with the outcomes.

Management 52

Management Management Online Ordering Loyalty Program 52

SpotOn

MAY 14, 2024

SpotOn’s integrated product set for restaurants includes point-of-sale , online ordering , labor management , QR order & pay , waitlist & reservations , marketing , loyalty , and comprehensive reporting.

POS 52

POS Point of Sale Customer Service 2024 52

Modern Restaurant Management

JUNE 24, 2020

On-Demand Delivery for Square Online Store. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. Processing is free on all on-demand delivery orders through July 8, 2020—up to $50,000 in sales.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Modern Restaurant Management

JANUARY 3, 2024

Additionally, it means enacting ways to incentivize guests to order from a brand’s direct ordering channels, with offers like exclusive items and pricing, to drive in-house digital sales and therefore retain owned guest data. – Noah Glass, Founder & CEO, Olo Looking ahead to 2024, we anticipate more change.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

NOVEMBER 2, 2020

It may turn out to be a good investment, since previous Rewards Network consumer surveys have indicated that people expect to order delivery more in the coming months than previous fall/winter periods. In addition, 44 percent of consumers would order delivery of uncooked meals they finish preparing at home.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Mad Mobile

MAY 22, 2024

It’s up to bars and restaurants to embrace modern loyalty strategies in order to attract and retain these customers. Here are a few aspects to prioritize in order to attract–and hold–their attention. Mobile-first is a must Mobile access isn’t just a trend for Millennials and Gen Z. It’s a necessity.

Loyalty Program 40

Loyalty Program Mobile Ordering Social Media Customer Experience 40

Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Modern Restaurant Management

APRIL 20, 2021

In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future.

2021 186

2021 Online Ordering Mobile Ordering Guest Recovery 186

Lavu

DECEMBER 2, 2019

Fairs are distinct from markets or festivals, as they don’t divide entertainment and mercantilism. Instead, both are equally prominent, creating an event that revolves around rides, entertainment, commerce, education, and feasting. Mobile POS . Ease of ordering – Press a few buttons, and the customer’s order is placed.

Mobile Ordering 78

Mobile Ordering 2017 Agriculture Social Media 78

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. One great thing about the online delivery market is that it produces massive amounts of data. Heloise Blaure, founder of HomeKitchenLand.com.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

FEBRUARY 18, 2020

Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. They also provide a lot of entertaining and engaging content, especially when poking fun at their rivals. And hungry teens love to eat. This means more data.

Marketing 196

Marketing Social Media Fast Casual Influencer 196

Modern Restaurant Management

SEPTEMBER 30, 2020

More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Most Important safety initiatives.

2020 186

2020 Mobile Ordering Guest Recovery Customer Service 186

Ken Burgin

FEBRUARY 8, 2022

QR Coder Ordering at the Table – Me&U, Mr Yum, OrderUp and Bopple are popular choices, dynamically linked to your menu so that they always show what’s available. Scan the QR Code or tap on the order disc for an NFT connection to the app. With pay systems enabled, just order with the app and double click to pay – easy.

Mobile Ordering 60

Mobile Ordering Online Ordering Merchandise Point of Sale 60

Touch Bistro

MAY 26, 2021

With orders expected to surge on July 4th, make sure you have the right equipment and restaurant technology to safely accommodate big groups or process more online orders. A mobile POS that you can take tableside to capture customer orders. . Consider Live Entertainment. Equipment and Technology.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 168

2024 2023 Food Order 2013 168

Modern Restaurant Management

SEPTEMBER 16, 2020

Pizza chains still getting orders via phone 70 percent of the time. People want to know about safety measures in order to know what rules they must follow. Up to date info and employee processes will make the research and dining/ordering experience all the more impressive. Make sure your online presence is locked in.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

Modern Restaurant Management

NOVEMBER 20, 2019

According to Statista , at the start of 2018, there were 86,630 registered/recorded enterprises in the restaurant and mobile foodservice industry in the United Kingdom. If you own one of these enterprises, you have probably spent a lot of time wondering how you can outshine your competitors, especially online. Not everyone has this.

Social Media 114

Social Media Mobile Ordering Influencer Online Ordering 114

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 159

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 159

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. Delivering Excellence. ” Supporting Local.

2021 175

2021 Loyalty Program Retail Online Ordering 175

Squirrel Systems

FEBRUARY 24, 2021

The 5 trends we have focused on below cover pertinent changes in dining service, payment and ordering options, and customer preferences that operators ought to keep an eye out for while running their restaurants in 2021. How can your restaurant look forward to growth and stability in 2021?

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 106

2019 Compost Mobile Ordering Point of Sale 106

Modern Restaurant Management

JULY 7, 2020

initiative involves the general availability of Dinova’s free mobile application, with an updated user experience designed around restaurants’ COVID safety practices. Unlike flat-fee or no-commission ordering providers, Seated Direct has the ability to drive demand for online orders.

Mobile Ordering 173

Mobile Ordering Restaurant Law Seating Customer Service 173

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Order for Pickup Stats. National Menu Trends. The ‘NOW’ Economy.

2019 135

2019 Mobile Ordering Online Ordering Customer Experience 135

Modern Restaurant Management

DECEMBER 4, 2020

It also could provide a future outlook for the industry, especially if more states implement stay-at-home orders in response to rising COVID-19 cases. Theme parks and other outdoor entertainments. percent demand decline. Beauty care, SPA, and fitness center. Shopping malls. Getaway/weekend cruises (1-5 days). Night clubs/bars.

Loyalty Program 121

Loyalty Program Fast Casual Online Ordering Consumer Goods 121

Touch Bistro

MARCH 30, 2021

With so many people dining out (or ordering in), this is the perfect holiday to generate more traffic than normal for your restaurant – especially if you follow our 17 Mother’s Day restaurant ideas below. Will you need plenty of servers for dine-in customers, or extra back of house staff to fulfill takeout and delivery orders?

2021 79

2021 Email Marketing Social Media Seasonal Menu 79

Modern Restaurant Management

JUNE 8, 2020

Independent restaurant owners can visit usfoods.com/reopen to order a free reopening kit through June 19, 2020. It also connects customers directly to SGProof.com , the company’s ecommerce portal for online ordering and self-service. " Revention is HungerRush.

Guest Recovery 136

Guest Recovery Food Safety Employee Relations Mobile Ordering 136

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. There remains a high uptake of food delivery across the four states, with 67 percent of consumers having ordered take-out/delivery of food in the last two weeks, and 14 percent a delivery with alcohol.

2020 160

2020 Guest Recovery Kitchen Safety Online Ordering 160

Notch

MARCH 30, 2022

Ultimately, podcasts are beneficial for those in the foodservice industry, as not only do they serve as a great resource for industry news and trends, but they’re an accessible way to feel appreciated, inspired, and entertained. And this reassurance can help offset some of the stress of a long shift.

Entertainment 52

Entertainment Tip Distribution Fine Dining Back of House 52

Modern Restaurant Management

FEBRUARY 25, 2020

In Arkansas, ordering buffalo ribs will land you a plate of fried fish—seasoned, battered ribs cut from local big-boned buffalo fish. Pillsbury Professional Online Debuts. Large Party Waitlist : This new option gives users the ability to add tables of more than six to the online waitlist at participating restaurants.

Mobile Ordering 117

Mobile Ordering Front of House Customer Experience Back of House 117

EATER

MAY 5, 2021

Even FastPass+, the complimentary system that allows guests to “reserve” spots in line in order to breezily board rides like Splash Mountain, is still paused, with queues operating first-come, first-served for the first time since the late 1990s — allowing for a level of park spontaneity we haven’t seen in years. Disney Dining. Kent Phillips.

Mobile Ordering 96

Mobile Ordering Hotels Reservations Outdoor 96

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. SevenRooms launched Contactless Order & Pay, streamlining the in-restaurant ordering and payments experience for guests.

Mobile Ordering 125

Mobile Ordering Online Ordering Food Order Recycling 125

Modern Restaurant Management

JANUARY 27, 2020

Grubhub launched its Ultimate technology, a revolutionary, first-of-its-kind proprietary hardware and software solution that integrates all restaurant ordering channels into one system. There are four components that make up the Ultimate technology: Lightweight point of sale (POS) with direct integration to the Grubhub web and mobile app.

Catering 110

Catering Mobile Ordering Customer Service Leadership 110

Modern Restaurant Management

JANUARY 31, 2020

The weakest business categories varied by type and price point, and included stores selling mobile phones, shoes, and appliances. Delivery and To-Go orders are up 14 percent. While the Super Bowl is primed to be a big day for QSRs, it’s also an opportunity for fraudsters to take advantage of the surge in online orders.

2020 170

2020 Loyalty Program Point of Sale 2019 170

Modern Restaurant Management

DECEMBER 27, 2019

” Through the integration, Appetize consolidates all ordering and feeds transaction data in real-time into Restaurant365, to integrate with back office functions like accounting, staff management, reporting, and analysis. . We’re looking forward to the impact of the integration.” ” Snackpass Secures Funding.

Mobile Ordering 102

Mobile Ordering Customer Service Point of Sale Customer Experience 102

Modern Restaurant Management

JUNE 19, 2020

This singular focus has allowed Bloom to create a world class enterprise analytics and marketing platform that saves at-risk customers, builds and manages online reviews, while increasing customers’ frequency. Plus, Relish gives restaurants more of the high-value orders they love from ezCater.” immediately?begin

Food Safety 120

Food Safety Customer Experience Website Management Employee Relations 120