Remove Employee Relations Remove Ordering Remove Tip Distribution
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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

Accuracy of food order leads the way at 88, while beverage quality and waitstaff performance both score 86. The lowest ratings are related to the digital experience, which also shows the most deterioration. Accuracy of food order and quality of mobile app lead the way at 85, both down 1 percent year over year.

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Why Your Restaurant Needs Marketing and PR Now More Than Ever

Modern Restaurant Management

A flexible public relations and marketing program can help create interesting promos to draw consumers to your business, as well as generate timely media stories of interest to your customers and community. Pro tip: having a PR crisis plan in place is vital as a crisis situation can easily arise! Now is the time to do it.

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Back of House, Yet Front-Facing Priority – Restaurant BOH Trends to Monitor in 2023

Modern Restaurant Management

Everything from decreasing food waste to exploring how automation can increase revenue for small business restaurants is related to BOH procedures. They include restaurant management tips for cutting costs, decreasing food waste, and much more. – received the majority of customer tips. Two primary methods are involved.

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MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food

Modern Restaurant Management

This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards. Even with these enhancements in service quality, consumers still value having a real employee on the other end providing services. billion transactions and $67 billion in sales in 2024.

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The Cost of B-ing Good

Modern Restaurant Management

.” Additionally, you will speak to or put in place written policies around employee and manager expectations and a code of ethics. Workers – 40 points To address employee concerns, you will be asked to discuss pay structures and scale, benefits packages and distribution and speak to the health and safety of your operation.

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What Now? COVID-19 Survival Guide for Restaurants

Modern Restaurant Management

” RWCF is compiling an extensive list of resources and links related to the COVID-19 Crisis on its website, and, soon, we will collect data (qualitative and quantitative) from affected workers and restaurant owners so that we can work with local and national leaders to address the systemic issues the COVID19 pandemic has exposed. .

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State of the Industry and More Restaurant Research

Modern Restaurant Management

These investments are anticipated mostly in the order and payment space, rather than automated systems or robots that prepare and serve food. Two-thirds of adults say they're more likely to order takeout food from a restaurant than they were before the pandemic. million by 2030. million by 2030.

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