Modern Restaurant Management

NOVEMBER 29, 2023

That’s where public relations comes in. This can be achieved through a variety of tactics, such as media coverage, influencer partnerships and social media campaigns. PR helps create buzz for your restaurant through media outreach,creating news and partnerships with influencers.

Social Media 493

Social Media Employee Relations Food Safety Customer Service 493

Modern Restaurant Management

JULY 23, 2024

But beyond its legal necessity, ensuring compliance with employment laws is critical to shaping a better experience for employees and customers alike. Restaurants should not make managers and employees fear compliance. Instead, they should see it as an opportunity to start an important conversation about the employee experience.

Restaurant Law 508

Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Modern Restaurant Management

APRIL 30, 2021

Restaurants were harder hit than most because many food related businesses weren’t ready to transition to digital services. Enforce face-mask wearing for both employees and customers. Social media influencers are all the rage when it comes to promotional material and it’s undeniable that their reach is considerable.

Marketing 568

Marketing Food Safety Social Media Small Business 568

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License.

License 539

License Point of Sale Employee Relations Restaurant Law 539

Modern Restaurant Management

AUGUST 12, 2021

According to the National Restaurant Association, employment at eating and drinking establishments is 12 percent short of pre-pandemic levels , leaving many employees feeling stressed and burned out in the face of often unrelenting customer demand. Four Tech Solutions to Improve Guest and Employee Experiences. AI Voice Automation.

Employee Relations 493

Employee Relations Customer Experience Customer Service Mobile Ordering 493

Culinary Cues

OCTOBER 24, 2020

There is certainly nothing wrong with this approach except that the result is typically an operation that lacks inspiration, lacks soul, and attracts employees who are less interested in passion and far more content to align with the operation that provides a dependable paycheck.

Menu 482

Menu Seasonal Menu Front of House Reference 482

Modern Restaurant Management

MARCH 23, 2020

This will give you the helpful, human touchpoint that influences brand loyalty in many consumers. Maybe they feel most comfortable with your employee placing it on the hood of their car for curbside pickup or perhaps ringing the doorbell and leaving it outside for delivery is their preference. Keep Employees Informed.

Marketing 507

Marketing Back of House Employee Relations Social Media 507

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. In addition to considering their customers, restaurant owners must also take the necessary steps to reassure and retain employees.

Kitchen Safety 489

Kitchen Safety Employee Relations Communication Point of Sale 489

Modern Restaurant Management

JUNE 23, 2023

Franchise brands have many goals in common: enter a new market; attract new franchisees, employees and loyal customers; increase average unit volume (AUV); and accelerate franchise expansion strategies. Every brand has a story, and that’s what makes customers, employees and franchisees take notice, choose you and keep coming back.

Franchising 450

Franchising Franchise Marketing Social Media 450

EATER

NOVEMBER 21, 2024

In 2017, ophthalmologist Dr. Chris Knobbe published a paper arguing that “harmful vegetable oil,” as well as other processed foods, “are the primary and proximate cause of AMD [age-related macular degeneration].” Seed oil criticism is often espoused by influencers and channels who hold other reactionary beliefs.

Advertising 329

Advertising Influencer 2023 2022 329

Modern Restaurant Management

JULY 16, 2021

These virtual brands have allowed restaurants to hone in on hot niche trends (anything chicken related, typically) with consumers. If they are payroll employees, they should get additional auto coverage; the restaurant is protected in the event of a driver’s accident. Cracker Barrel trialed a chicken and biscuit concept.

Management 474

Management Management Insurance Kitchen Safety 474

Modern Restaurant Management

AUGUST 31, 2023

It's important to have a restaurant public relations (PR) strategy in place. Leverage Influencer Marketing Influencer marketing is the other potential goldmine you cannot ignore. Many are using influencers to get their messages across. Influencers have thousands to millions of followers. The ultimate result?

Social Media 385

Social Media Email Marketing Influencer Events 385

Modern Restaurant Management

OCTOBER 15, 2020

Whether customers are ordering direct via your site or through a third-party marketplace, it’s crucial to focus on building customer relationships when your employees aren’t the ones handing orders to customers. Launching and scaling delivery involves a lot of moving parts. Putting it All Together.

Delivery 558

Delivery Social Media Loyalty Program Customer Service 558

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 481

2020 Influencer Point of Sale Food Safety 481

ChowNow

MAY 9, 2025

This includes hourly wages, payroll taxes, employee benefits, management salaries, and the hidden costs of manual schedules, overtime, and scheduling inefficienciesfor example, how much money youre losing from last-minute schedule changes or people clocking in early. Are you overstaffed on slow days? Understaffed when youre slammed?

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

Modern Restaurant Management

OCTOBER 30, 2019

This Rule could affect how employers utilize tip pools and employees who both traditionally earn and do not traditionally earn tips as part of their wages. Employers have applied a “tip credit” against the minimum hourly wage paid to employees who earn at least $30 in tips per month for decades. Essentially, the status quo.

Employee Relations 292

Employee Relations Front of House Back of House Restaurant Law 292

7 Shifts

JANUARY 23, 2024

Effective employee scheduling means finding the right mix of shifts and shift types for your business. It means understanding employee availability and managing employee requests for time off and even last-minute shift changes. Table of Contents: What makes a great employee schedule? But it isn’t simple.

Restaurant Law 418

Restaurant Law Employee Relations Tip Distribution Communication 418

Modern Restaurant Management

JANUARY 10, 2023

On TikTok, restaurants can still reap the benefits of influencer marketing, with the added bonus of greater odds of appearing in TikTok’s bottomless, always-fresh suggested content on users’ For You pages. Currently, 55 percent of small businesses on TikTok feature employees in their TikTok content. How does it differ?

Marketing 531

Marketing Social Media Small Business Cash Management 531

Modern Restaurant Management

MAY 30, 2025

Even with these enhancements in service quality, consumers still value having a real employee on the other end providing services. The market is influenced by evolving consumer lifestyles, the growth of digital ordering, and consumer demand for convenient and affordable dining. billion transactions and $67 billion in sales in 2024.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

The Rail

MAY 30, 2025

Modern successful restaurants create their branding to support community and purpose, usually related to local collaborations, sustainability, or cultural celebration. Recruiting and keeping seasoned front-of-house and kitchen employees calls for careful handling of leadership, culture, and compensation.

2025 130

2025 Loyalty Program Seasonal Menu Front of House 130

7 Shifts

JULY 10, 2020

You want to have a big enough budget that your target customers will be exposed to your ads multiple times in a short period (two weeks) prior to the grand opening…he “newness” of the business and special offers related to the grand opening should increase the responsiveness of potential customers.” Invite influencers ??

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. Improve employee performance. Reduce theft. Mark Bunney, Director of Go-To-Market Strategy at Ingenico Group.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

NOVEMBER 17, 2020

This is everything related to work. Nothing influences our performance more than the way we manage the human elements that flow through every aspect of our business. Their emotions influence their perspective and their decisions. Managing employees isn’t just about directing them; it’s about inspiring them.

Franchising 474

Franchising Franchise Operations Definition 474

EATER

JULY 30, 2020

In many cases, the employees’ personalities were turned into their personal brands. BIPOC in food media are routinely not considered for assignments about things that don’t directly relate to their ethnicity or race. “I Instead, BIPOC get stuck with work directly related to their ethnicities.

Social Media 356

Social Media Employee Relations Magazine Food Order 356

Modern Restaurant Management

MAY 31, 2024

“Restaurant jobs are particularly valuable because employees can learn a host of skills in a short time that are investments for both their business and everyday life,” said Michelle Korsmo, President & CEO of the National Restaurant Association.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

EATER

SEPTEMBER 26, 2023

ABC managed to tap into a growing professional middle class in the region, which has partly been fueled by American influence. Kurdi emphasizes that, even with the international chefs behind the buffet line, at least 65 percent of the restaurant’s employees are locals, and that ABC treats all employees according to international standards.

Employee Relations 348

Employee Relations Travel Sports Social Media 348

7 Shifts

AUGUST 26, 2019

Unhappy customers because employees are likely making more mistakes than usual. For example, Milliman's study—" The Influence of Background Music on the Behavior of Restaurant Patrons ," found that fast-paced music decreased meal duration. Overcapacity leads to: Deterioration of service as staff are in over their heads.

Management 408

Management Management Airlines Customer Service 408

7 Shifts

JULY 16, 2021

List all employees and partners. If you're serving food at your coffee shop, your employees should complete a food handler's course. Keep in mind that every coffee shop is going to be different, influenced by its location, size, and target market. Freezers you can, among other things, use to store employee food.

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

JANUARY 8, 2024

Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce. – The CataBoom team We must continue to develop our solution to provide more choices for employees. In 2024, we’ll continue to see growth in the payroll segment.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

APRIL 15, 2020

Transparency into work environment precautions – Many restaurants and stores are publishing the precautions they are taking to ensure the safety of customers and employees. The top factor influencing the choice to buy alcoholic drinks with take out/delivery relates to ease and safety. Gift Card Sales Boom. 2 ranking, Nike.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

JULY 29, 2024

The Florida Supreme Court case dealt with the state's comparative fault statute, section 768.81, and whether it applies to lawsuits against vendors who willfully and unlawfully sell alcohol to underage patrons, resulting in the patron’s intoxication and related injury. " First, what does “dram shop” mean?

Bar 493

Bar Restaurant Law Point of Sale Beverage 493

Modern Restaurant Management

MARCH 3, 2023

Eighty-seven percent of operators say they'll likely hire additional employees during the next 6–12 months if qualified applicants are available. Only one in ten operators think recruiting and retaining employees will be easier in 2023 than it was in 2022. million by 2030. million by 2030. out of 100.

2023 508

2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

SEPTEMBER 16, 2020

Up to date info and employee processes will make the research and dining/ordering experience all the more impressive. Further, studies by Constant Contact and Get Response showed that the open rate for restaurant related emails were 13 percent and 10 percent respectively. Focus on joy and getting away from it all.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

DECEMBER 28, 2023

A drive to create better working conditions and benefits for industry employees. Restaurant operators are focused on cost control and need easy-to-use technology for a better employee experience and more significant data-driven insights. Kimpton is particularly seeing a rise in Asian and French influences for the sweetest course.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. ” What Restaurant Employees Want at Work. Employees aren’t satisfied with their current wages. Employees want schedule flexibility. Key Takeaways.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539