Lavu

MAY 2, 2025

Employees need to know how to access allergen data, handle special requests, and communicate clearly with customers. Equipping staff with these skills ensures they can handle allergen-related questions and tasks seamlessly. Training Programs Educate staff on allergen handling and how to use the POS system effectively.

Allergens 78

Allergens POS Management Management 78

Modern Restaurant Management

NOVEMBER 1, 2024

Wait Time Woes: Wait time-related reviews increased 8.5 Price Sensitivity Persists: While customer service-related issues dominate reviews, pricing remains a problem. The portion of pricing-related reviews describing restaurants as “overpriced” increased by 43.2 Mentions of managers increased 14.6

Point of Sale 221

Point of Sale 2024 Mobile Ordering Consumer Goods 221

Modern Restaurant Management

JULY 23, 2024

But beyond its legal necessity, ensuring compliance with employment laws is critical to shaping a better experience for employees and customers alike. Restaurants should not make managers and employees fear compliance. Instead, they should see it as an opportunity to start an important conversation about the employee experience.

Restaurant Law 508

Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Modern Restaurant Management

MARCH 5, 2024

As the focus for restaurants continues to center on growing and staffing up, safety training can sometimes get lost in the mix or ratcheted down to cover only topics related to compliance with regulations. That won’t cut it in an industry that faces major risks associated with employee injuries and food safety.

Training 419

Training Food Safety Employee Relations Insurance 419

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. In addition to considering their customers, restaurant owners must also take the necessary steps to reassure and retain employees.

Kitchen Safety 489

Kitchen Safety Employee Relations Communication Point of Sale 489

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. ” The BOHA!

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

MARCH 9, 2022

Proper inventory management is essential to decreasing food waste and saving related expenses. Educate your employees why it’s essential to reduce food waste and train them on how to accomplish this. Teach employees proper cutting and storage techniques that will keep food items fresher for longer. Train your staff.

Waste 539

Waste Compost Food Recycling 539

Modern Restaurant Management

AUGUST 31, 2021

With the guidance of a skilled agent that is well educated in the hospitality industry, bar and restaurant owners should be able to let the experts lead the way. Other factors such as expansion, the purchase of expensive new equipment or new vehicles for the company should also be taken into consideration as they can impact the policy.

Bar 482

Bar Insurance Employee Relations Certification 482

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Clinton Anderson, CEO, Fourth Enterprises.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

MARCH 16, 2020

” RWCF is compiling an extensive list of resources and links related to the COVID-19 Crisis on its website, and, soon, we will collect data (qualitative and quantitative) from affected workers and restaurant owners so that we can work with local and national leaders to address the systemic issues the COVID19 pandemic has exposed. .

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

JULY 11, 2024

Training and education around hygiene and food safety continue to be a standard, but there are further steps managers can take to guarantee the safest, most hygienic, and highest-quality experience for guests. In this context, it’s crucial to regularly train employees in things like hand hygiene.

Food Safety 458

Food Safety Education Training Equipment 458

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

NOVEMBER 15, 2022

Rick Camac, Executive Director of Industry Relations at the I nstitute of Culinary Education. Stef Scrivens : I think it's really important to educate guests that restaurant margins are incredibly slim without the added squeeze of inflation, and that owners don't want to raise prices unless they have to.

Pricing 490

Pricing Food Supply Seasonal Menu Menu 490

7 Shifts

JANUARY 31, 2024

Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality. Toast performed extensive research among non-managerial restaurant employees with surprising results. A fairly typical day might look something like this: Check the logbook.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

NOVEMBER 1, 2023

According to the National Floor Safety Institute (NFSI), more than three million food service employees and one million guests are injured as a result of slip-and-fall accidents annually. Use this as an opportunity to regularly educate staff on important safety guidelines and allow them to ask questions and provide feedback.

Food Safety 476

Food Safety Employee Relations Restaurant Law Education 476

Modern Restaurant Management

MARCH 3, 2023

In 2023, many operators want to keep moving toward the edge, with more than four in ten planning investments in equipment or technology to increase front- and back-of-the-house productivity. Only one in ten operators think recruiting and retaining employees will be easier in 2023 than it was in 2022. million by 2030. million by 2030.

2023 508

2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

AUGUST 5, 2020

DeliverThat also released an extensive driver education program to ensure the level of quality and safety during current Covid-19 conditions. We have listened to our partners over the last few months and this has resulted in extensive driver education, primary and secondary market expansions, and enhanced internal resources.”

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

SEPTEMBER 23, 2020

Also, in today's Covid challenged environment, Citrus safeguards both employees and customers by completely eliminating contact, enabling businesses to thrive, providing a safe pickup experience for all. Menish Gupta, Citrus CEO, commented: "Today's curbside pick-up logistics are inefficient and disorganized.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

MAY 18, 2020

Demonstrating the importance placed on the health and well-being of employees and customers. Creating clear and consistent communications with employees and customers to boost efficiency, morale and consumer sentiment. Clear principles should inform focus and scope as an operator starts their planning process.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

Modern Restaurant Management

APRIL 20, 2020

.™” with an initial donation, aiming to raise $125,000+ for Children of Restaurant Employees (CORE), a nonprofit that assists the families of service industry members navigating life-altering circumstances. All donations are tax-deductible and go directly to Children of Restaurant Employees (CORE). based 7shifts users.

Healthcare 450

Healthcare Small Business Kitchen Safety Front of House 450

Modern Restaurant Management

DECEMBER 28, 2023

Despite the industry being at its most stable since 2019, customers being more educated and engaged around the issues impacting the food system, and massive strides made in creating sustainable and equitable conditions for staff, rising costs are greatly impacting both operations and the public’s dining out frequency.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

JANUARY 9, 2020

As a new member in PuduTech’s existing fleet, BellaBot serves as a delivery robot equipped with large four-layer trays, multiple delivery functions, precise positioning and navigation systems and optimal scheduling algorithms, which inherit characteristics of the last-generation robot called PuduBot.

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282

7 Shifts

SEPTEMBER 25, 2019

Restaurant owners are placing more importance and effort than ever on making sure employees are engaged and fulfilled, and that toxic work cultures are stamped out before they can thrive. Read on to learn more about effective restaurant kitchen management tactics you can use to ensure your employees feel supported, safe, and engaged.

Back of House 276

Back of House Management Management BOH 276

Modern Restaurant Management

FEBRUARY 18, 2020

In essence, this shift should lead restaurants to embrace the idea of maintaining a truly “intelligent” smart kitchen, one that will be tech-equipped to continue evolving with consumer demands. Improve employee performance. Guests will demand a personalized journey when food is delivered to their door. Reduce theft.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

FEBRUARY 21, 2020

Vito Cozzoli on February 20, at SGWS Wynwood, Southern Glazer’s new state-of-the-art hospitality and education center in Miami, Florida. “It is the generous effort of dedicated partners like Genghis Grill that allows Folds of Honor to support the education of families of America’s fallen and disabled service members.”

Brewery 348

Brewery Design Food Supply Equipment 348

Modern Restaurant Management

MAY 1, 2020

Respondents across all countries said their top food-related concerns were: safety and hygiene, access to healthy foods, and nutrition. The vast majority of those surveyed want restaurants to have employees wear face masks and encourage social distancing. Restaurant Industry Consumer Perspectives. In the U.K.,

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

FEBRUARY 10, 2020

The organization’s registered dietitians, nurses and medical doctors deliver lunch-and-learns and employee wellness programs in hospitals to provide the education on the evidence behind plant-based nutrition. PCRM also helps hospitals with implementation of new plant-based menu items. ” JUST Partners with Sodexo.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

APRIL 23, 2021

Providing educational resources dedicated to answering questions small businesses have related to the RRF. In addition to simplifying the application process, Clover is promoting awareness of the SBA RRF opportunity to restaurants in our ecosystem by: Conducting direct outreach to inform restaurants of the opportunity.

Point of Sale 322

Point of Sale Small Business Webinar Customer Service 322

The Rail

AUGUST 16, 2024

But there’s also dropping equipment and restaurant staff working while sick to consider. Make it a policy for all employees to use that type of shoe and to regularly check their condition to make sure they are still effective. Equipment Use : Use proper cleaning equipment that does not leave residues which can make the floors slippery.

Kitchen Safety 130

Kitchen Safety Food Safety Employee Relations Equipment 130

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. ” What Restaurant Employees Want at Work. Employees aren’t satisfied with their current wages. Employees want schedule flexibility. Key Takeaways.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

SEPTEMBER 15, 2020

The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. ” The majority of SALIDO's employees joined NAB following the acquisition to continue innovating the Restaurant OS. Lewis, President, RPL Consulting, LLC (Events Marketing, Public, Community Relations Firm).

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

7 Shifts

AUGUST 16, 2024

72% of employees want corrective feedback to improve their performance. Step-by-step process to becoming a restaurant manager Becoming a successful restaurant manager involves getting relevant education and training and building hands-on experience in the industry. Effective communication helps identify and resolve issues promptly.

Management 195

Management Management 2024 Kitchen Safety 195

Modern Restaurant Management

DECEMBER 12, 2019

We are fully equipped to expand quickly into new markets and support franchise partners that are experienced and passionate about Salata.” The two-year campaign will help make even more books focused on diversity and inclusion, as well as educator resources, available to those serving kids in need. "For " Karamo Brown.

Franchise 275

Franchise Franchising Loyalty Program Book 275

Hot Schedules

AUGUST 10, 2021

While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff. Food safety and compliance start with education. How do you make your food safety training scalable?

Food Safety 148

Food Safety Certification Food Employee Relations 148

Perfect Daily Grind

APRIL 23, 2023

Ideally, they need to be comfortable working with different types of equipment and software, as well as being able to quickly learn new roasting techniques. When it comes to equipment, head roasters may also need to know how to work with a range of machines in a roastery. What does a head roaster do?

Equipment 174

Equipment Education Sourcing Employee Relations 174