Sat.May 30, 2020 - Fri.Jun 05, 2020

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Back to the Future: a Revolution in Back-of-House Technology

Transact

A revolution in digital technology has swept through front-of-house foodservice operations, and its effects have been so remarkable that even industry veterans have gotten whiplash. . “I’m probably one of the few people who remember using dupe checks in the front-of-house back in the day when I waited tables,” said Richard Lopez, manager of field services and solution engineering for TransAct Technologies.

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Why Communication is Key When Reopening Your Bar or Restaurant

Sculpture Hospitality

Across the world, governments are beginning to reopen different types of businesses in their communities. Obviously this stage looks different depending on where you are located - some regions in the states are already allowing restaurants to open where others are still shut down, for example.

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How Restaurants Can Plan For The Next Hospitality Crisis

Modern Restaurant Management

The hospitality industry, in general, and restaurants in particular, face many different types of risk. And because restaurant owners can’t see into the future to predict exactly what will happen, the best course of action is to develop a crisis management plan. Being aware of your risk environment is a critical step that can help you recover from unexpected disasters.

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EFFECTIVE LEADERSHIP WHEN IT SEEMS TO BE IN SHORT SUPPLY

Culinary Cues

I am a concerned spectator at a time when everything seems to be in question and every one of us lives on the edge. We fear, we adjust, we cope, and then there comes a time when our coping mechanism comes into real question. This is when leadership is most needed. Leadership is always important, but seems to be in critical need when we are in time of crisis.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Ohio Taco Chain Employees Walked Out When Asked to Fill Mass Order for Law Enforcement

EATER

A Condado Tacos location in Columbus, Ohio, is facing public scrutiny for filling an order for Bud Boxes placed by Ohio Highway Patrol. | Condado Tacos [Official photo]. A worker at the Condado Tacos in Polaris says they were uncomfortable filling the order at a time when there are nationwide protests against police brutality A Condado Tacos in Columbus, Ohio, came under scrutiny on Monday after social media posts alleged that the chain’s suburban Polaris location had filled a large food order f

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How Ani Ramen Gave Back During COVID-19 (#BeAwesomeFeedSomebody)

7 Shifts

Ani Ramen is a boutique ramen house with five locations in New Jersey. The word “Ani” in Japanese means ‘big brother,’ which describes Ani Ramen’s philosophy when it comes to their community—by nourishing and growing local communities in the way that siblings and families do when they come together. Ani Ramen strives to be part of the family community by offering a place to share high-quality meals and experiences with ramen.

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Why Contactless will Future-Proof Restaurant Technology

Focus POS

If there is one thing common across almost every industry affected by the coronavirus pandemic, it is that of a ccelerated transformation at a relentless pace. It could be argued that the restaurant industry has been hit the hardest when it comes to stay-at-home orders and social distancing mandates; however, the resilience of the restaurant industry cannot be denied, and as restaurateurs shift their thinking from, “How am I going to survive?

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Your Post-Curfew Delivery Order Puts Workers at Risk

EATER

Photo: Tricky_Shark /Shutterstock. Food delivery might be necessary for some during the pandemic, but when there’s a curfew involved, think twice before you click “order” Last night, a Caviar deliverer was arrested on the Upper West Side of Manhattan, about a half hour after the city’s 8 p.m. curfew went into effect. Videos show his delivery bag sitting beside his bike as he’s questioned by at least six officers.

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How Ani Ramen Gave Back During COVD-19 (#BeAwesomeFeedSomebody)

7 Shifts

Ani Ramen is a boutique ramen house with five locations in New Jersey. The word “Ani” in Japanese means ‘big brother,’ which describes Ani Ramen’s philosophy when it comes to their community—by nourishing and growing local communities in the way that siblings and families do when they come together. Ani Ramen strives to be part of the family community by offering a place to share high-quality meals and experiences with ramen.

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Four Simple Ways to Integrate Contactless Solutions in Your Restaurant Reopening Strategy

Modern Restaurant Management

Even before the pandemic, digital and touchless solutions were starting to become more mainstream in our day-to-day lives. But the viral spread of COVID-19 forced us to consider how we interact with people on a daily basis, as well as the potentially harmful germs we could be exposing ourselves to. As restaurants adjust their protocol to safely reopen, contactless experiences will be important in preventing the spread of this infectious disease.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Guest Blog: PPP Loan Forgiveness for Restaurants

Restaurant365

On May 15, the Small Business Association (SBA) released its Loan Forgiveness Application for the Paycheck Protection Program (PPP). The application outlines the computation for debt forgiveness. We have outlined answers to some frequently asked questions as it relates to the guidance currently in place: When does the 8 week forgiveness period begin?

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To Protest and (Refuse to) Serve

EATER

Smith Collection/Gado /Contributor. Many restaurants have long given police officers preferential treatment. But shifting public opinion about the police suggests that might be changing. On July 4, 2019, Tempe, Arizona police officers were outraged. After entering a local Starbucks in uniform and hanging around with their drinks, a barista came over and asked them to move or leave, saying their uniformed presence was making another customer uncomfortable.

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When the Going Gets Tough, the Tough Get Going

Sculpture Hospitality

The following article was written by one of our top industry experts, Peter Nelson, Managing Director of New Zealand, Australia and South Pacific Islands. He has several years of experience in the field and his advice here is crucial to better manage costs and measuring performance. Like many industries hospitality are facing some challenging times, and this looks to continue over the next few months.

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Here’s What Your Restaurant Can Do to Accommodate the ‘New Norm’

Modern Restaurant Management

Hospitality businesses are bearing the brunt of the COVID-19 crisis. From reduced hours to limited resources, to complete closures, this global pandemic hasn't spared restaurants and hotels in the slightest. However, states across the country are beginning to lift stay at home orders, which means these types of businesses can finally ease into serving customers in person.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Restaurant Recovery Strategies As Restaurants Re-Open

Sante

Re-open diligently and business will come. Emiliano De Laurentiis. Let's explore some key re-opening strategies for your restaurant today and in the foreseeable future. I originally wrote about restaurant strategies for weathering the Covid-19 pandemic in March. Now that we are in June, some areas of the country are still locked down, while others are opening up.

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Mutual Aid Groups Band Together to Feed Communities Through Crisis

EATER

A pop-up grocery pantry at Midtown Global Market in Minneapolis | Support the Cities. During nationwide demonstrations against police brutality, community groups are distributing food to protesters and underserved communities Amid nationwide protests sparked by the killing of George Floyd in Minneapolis police custody, a story of solidarity found its way from near the city’s downtown into national media outlets.

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5 Reasons Why Restaurants Will Benefit Now From Using Local Suppliers

Sculpture Hospitality

Consumers are becoming increasingly conscious of where the products they buy come from. And with the current health crisis, many people are more familiar with local food suppliers and there is a strong sentiment to support local business. This ideology is no different for businesses in the bar and restaurant sector , which have seen a demand for locally-sourced products from their customers over the last few years.

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Are Equipment Upgrades Part of Your Restaurant Ambience Recovery?

Modern Restaurant Management

As restaurants across the country start to recover and recalculate, upgrading outdated audio, visual and security systems might be worth considering. When they feel comfortable, people will return to sports bars and restaurants for food, drinks and the "big games" on television. Audio Systems. The audio systems in these businesses are critical and owners can fail miserably very quickly if it isn’t designed and engineered properly, Jason Fischbeck, professional installer of commerci

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Restaurant Payroll 101: Everything You Need to Know

Restaurant365

You can’t run a restaurant without employees, which means that processing payroll is an essential task for restaurant owners, operators, and managers. However, calculating, distributing, and double-checking restaurant payroll for your employees is complex, and any errors and non-compliance with government mandates can result in costly fines or taxes for your business.

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Dallas Restaurants Stand in Solidarity With Protesters, Black Lives Matter Movement

EATER

Via social media, many of the city’s best eateries spoke out against racism and police brutality [link].

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NEW COURSE: GPDR (Data privacy and security)

Typsy

The modern hospitality industry, just like the rest of the world, is integrating technology into its every day operations more and more (as well all the perks that go along with that). But as hospitality staff, we have a duty to ensure that the data we collect - through bookings, payments, surveys, and more - is processed securely and, above all, legally.

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A Day in the Life of a Delivery Driver

Modern Restaurant Management

At the moment, delivery and takeout are the lifeblood of the restaurant industry. Chinese restaurants were one of the hardest-hit categories in the early phase of Covid-19 and then slowly returned. The team at Chowbus connected Modern Restaurnt Management (MRM) magazine with Mr. Pan, a 36-year-old living delivery driver in Chicago, to learn more about what his daily life is like now during this pandemic.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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Edit Your Google My Business Listing to Convert Customers

Indoor Media

Are you a restaurant owner who’s continued to serve your community during the lockdown? Or maybe you’ve recently re-opened? If so, your customers need to know exactly what types of services you’re currently offering. Luckily, Google My Business listings have made it easy for you to clearly communicate your services with just a little edit to your profile.

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Across the Country, Restaurants Pledge Money to Black Lives Matter and Social Justice Causes

EATER

Matthew Kang. Restaurant owners across the country stepped up to donate proceeds After days of protests against police brutality were met with heavily armored, increasingly violent police responses in cities across America, restaurant owners have been expressing support with protesters and sending funds to organizations focused on racial justice and police reform — even as many restaurants were damaged by looters over the past few days.

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Important Update: The PPP Flexibility Act

Hot Schedules

BLOG. Important Update: The PPP Flexibility Act. Updating you on how the US Government is working on providing more flexibility for how you spend your Paycheck Protection Program funding. E ?arlier this week, the U.S. Senate has passed the Paycheck Protection Program Flexibility Act. The House of Representatives passed the the bill on May 28th. It is expected to be signed by the President following his consideration, but expected very soon.

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Some Fresh Air Is Necessary to Jumpstart Restaurants Reopening

Modern Restaurant Management

Once upon a time, before the modern world could be bothered by the thought of a global pandemic, let alone the consequences of one, there were municipalities considering novel ideas to help local businesses thrive, such as allowing businesses to extend their operations out into the open air spaces typically reserved by zoning restrictions, such as parking spaces and sidewalks, as a way of providing more space and creating an inviting atmosphere for their patrons and their neighborhoods in genera

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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Best Practices to Reopen a Restaurant (While Keeping Yourself, Employees and Diners Safe)

Bingage

Finally, After a long time, the Government has allowed restaurants to open from the 8th of June. Restaurant owners are looking forward to resuming operations following guidelines by the government and health department. We understand that being a restaurant owner, you must be curious about how to reopen the restaurant after COVID-19 with the assurance of safe food delivery and dining for the customers.

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Reopening Goes Widespread

EATER

A bar in Dallas in May | Kathy Tran. From the Editor: Everything you missed in food news last week This post originally appeared on May 30, 2020 in Amanda Kludt’s newsletter “From the Editor,” a roundup of the most vital news and stories in the food world each week. Read the archives and subscribe now. Let’s just hop right into the news of the food world. — “Let my building burn, Justice needs to be served, put those officers in jail.” — the owner of a Bangladeshi/Indian restaurant in Minneapoli

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Build Greater Brand Engagement For Your Cloud Kitchen By Leveraging Online Platforms

The Restaurant Times

Running a successful restaurant business today is about making sure that your brand can be easily found online. Restaurant brands with a stellar online presence also have the potential to attract more customers and receive more orders. According to statistics, online food delivery revenue is expected to show an annual growth rate of 7.5% by 2024. Building an online brand for your restaurant gives stellar opportunities to create likability, elevate credibility, and gain the trust of customers tha

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MRM Research Roundup: End-of-May 2020 Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features foot traffic trends, the rise of the cautious consumer and the takeout shakeout. Restaurant Sales Velocity. Nielsen CGA released sales data with a particular focus on the states of Texas, Florida and Georgia that have eased shelter in place restrictions. Some key insights from the Nielsen CGA RestauranTrak dataset, powered by Check-Level Insights Pool (CLIP), for the weeks ending May 9 and May 16: Total s

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.