Sat.Dec 26, 2020 - Fri.Jan 01, 2021

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Online Ordering: A Business Survival Guide

Deliverect

The Inception of Online Ordering. In 1994, a customer placed an online order for a pizza from Pizza Hut, marking the first ever online order recorded in the United States. And while online ordering methods have diversified and become more widely available since, the general premise remains the same. Consumers wanted - and today crave - a convenient way to access goods and services from the comfort of their home.

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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Here are their responses. To read part one, click here. Nick Kenner, Founder & CEO, Just Salad. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world.

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A Brief Guide to Champagne

EATER

Harry Dempster/Getty; Mirrorpix/Getty. In the market for Champagne for whatever reason? Start with a bottle from one of these Champagne houses. I love Champagne — the way it smells, tastes, and bubbles up while I’m enjoying a nice full glass. As we stride toward the time of year (and what a year) when Americans consume the most Champagne, there are decisions to be made, should we all be so lucky: namely, which bottle to pick?

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A CHEF’S LETTER TO CONGRESS

Culinary Cues

When approached, as it should be – your position is very challenging, at times – almost impossible. By design you are charged with defending the Constitution, protecting the American people from harm, creating and passing laws that support the Bill of Rights, keeping other branches of government in check, lifting up the economy, being a beacon of light for other countries seeking to maintain or create a democratic government, creating an environment for private business to be innovative and cutt

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Toasting the New Year like a Pro

Goliath Consulting

How to select bubbles like a career wine buyer. “Champagne is not just for celebrations,” goes the old statement in every beverage manager training manual, “but champagne is perfect for celebrations!” It is time to bid farewell to a tumultuous 2020 and bring in the new year with an inside look at what beverage professionals will be pouring in their flutes this New Year’s Eve.

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Four Questions to Ask When Evaluating Third-Party Delivery Services

Modern Restaurant Management

According to a recent study , 44 percent of Americans use food delivery services, and the entire country spends over $100 billion on food delivery in a year. Offering delivery can, without a doubt, lead to more sales for your restaurant. For restaurants who are not able to employ their own delivery drivers, third-party delivery services like Grubhub, Uber Eats and EatStreet handle the delivery.

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A Quick Look Back on 2020

Xtra Chef

Dear 2020, you will not be missed. It goes without saying that 2020 has been a challenging year for humanity. It’s been especially difficult for the hospitality industry. This past year, our industry has endured hurdles that none of us could have anticipated. Yet, here we are. We’ve made it to the end of the year. Despite the challenges, the team at xtraCHEF is grateful to the restaurant community, to our customers, to our partners and to our employees for sticking together and doing

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How to Build the Best Legal Blog

Indoor Media

Today, legal blogging is a competitive world. Many law firms have turned to blogging to reach potential clients and keep their brand relevant during Covid-19. The pandemic may have limited how businesses pursue client outreach, but it’s also created a competitive content market online. While it may look easy, there’s actually a lot to running a successful legal blog.

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Four Ways to Effectively Market Your Restaurant in 2021

Modern Restaurant Management

We have watched as the pandemic has gutted the economy, altered consumer behavior, and destroyed longstanding businesses essentially overnight. While some industries have thrived, the hospitality industry has been one of the hardest hit. With continued restrictions being imposed across the country as cases surge, making it through to the other side is hardly guaranteed.

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Someone Please Buy Me This Gorgeous Cocktail Set

EATER

Tepotztli Colibri Azul cocktail shaker | Tepotztli [Official Photo]. These hand-painted cocktail tools are almost too stunning to use (almost) It was the pop of royal blue on the cocktail shaker that hooked me. The vibrant shade peeks out behind a psychedelic floral design starring a friendly looking hummingbird. Copper, which underlies the painted pattern, seems to shine through in the oranges and yellows of the flowers.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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6 Tips UAE Restaurants can use to Control Restaurant Inventory and Minimize Food Wastage

The Restaurant Times

Most restaurant owners fail to keep a tight check on restaurant inventory, and this is the biggest mistake they make. By not tracking inventory, you may be unwittingly increasing the food costs. Hence, keeping a check on your inventory on a daily basis, calculating the stock available at the beginning and at the end of every day, and reordering right on time is a must.

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How the Hospitality Industry is Giving Back This Holiday Season

Sculpture Hospitality

2020 has been a challenging year for the hospitality industry. Restaurants, bars and other hospitality businesses around the world have struggled with the impact of the COVID-19 pandemic and have had to manage significant service interruptions.

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Tech-ing it up for 2021: Three Ways Technology Will Help Restaurants in the New Year 

Modern Restaurant Management

2020 threw unprecedented challenges our way, causing chaos throughout the food and beverage industries. In order to survive, restaurants needed to rethink the way they do business with many turning to technology to keep them afloat. While the year is now nearly over, with more new cases of Covid-19 continuing to surface each day, the current challenges are most definitely going to spill over into 2021.

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Customer Loyalty to Ensure Sales

Foodable

Listen to "Customer Loyalty to Ensure Sales | Season 2, Vol. 7: Spendgo" on Spreaker. In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” sit down with Ivan Matkovic, the founder and chief executive officer of Spendgo , to explore the ins and outs of cultivating customer loyalty.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Proven Strategies UAE Restaurants can Use to Increase their Customer Retention Rate

The Restaurant Times

Customer retention plays a crucial role in the success of a restaurant. Loyal customers tend to order and spend more and are good for the business. It has been seen that a mere 5% increase in repeat customers increases profits exponentially. This article uncovers some stellar ways to increase the customer retention rate in your restaurant in the UAE. .

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Restaurant Industry Outlook for 2021 – Looking Ahead to Better Days

The Restaurant Group

2021 Restaurant Industry Trends. While the hurdles of 2020 may not end when the clock strikes midnight on December 31 st , the restaurant landscape is better equipped to deal with whatever comes its way. The industry and its many players have experimented, failed, succeeded, but most importantly, gained a tremendous amount of knowledge this year. Significant shifts have occurred and while some are only temporary, others are here to stay.

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Sushi Success Story: How Technology Helped Bronx Restaurant Do the COVID Pivot

Modern Restaurant Management

Amir Chayon of Bronx sushi restaurant Ceetay tells a common COVID story. “Pre-COVID-19 the business was mainly dine-in. In March, everything changed and we had to make the difficult decision to close the business,” he said. Leveraging technology, Chayon managed to pivot the business model. “Now I’m discovering that it's working much better for me and my business to not have a dine-in option at all, and since then I haven’t reopened for dine-in and I have no plan

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Online Ordering: A Business Survival Guide

Deliverect

The Inception of Online Ordering. In 1994, a customer placed an online order for a pizza from Pizza Hut, marking the first ever online order recorded in the United States. And while online ordering methods have diversified and become more widely available since, the general premise remains the same. Consumers wanted - and today crave - a convenient way to access goods and services from the comfort of their home.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How Cloud Kitchen Restaurants can Leverage Marketing Automation to Grow their Business

The Restaurant Times

Marketing automation is an ideal way of achieving your restaurant’s marketing efforts quickly, creating a loyal customer base and a robust online presence for your restaurant. When appropriately implemented, restaurant marketing automation helps in setting timely communications. It makes it easier to send marketing messages to each customer, giving them exactly what they want at precisely the right time.

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How to Make a Hair or Nail Salon Coupon

Indoor Media

This pandemic has led many salons to get creative with their advertising. That being said, even before this year of lockdowns and business closures, hair and nail salons have always had to find interesting ways to get a leg up on their competition. From highlighting their best work to curating a confident social media presence, beauty insiders are often leading the way in smart, trendy advertising.

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The Connected Restaurant (Podcast)

Modern Restaurant Management

In this week's episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia discusses restaurant technology with Eric Symon, Director of the Enterprise Process Innovation Center & Food Services Group at Panasonic System Solutions Company of North America. “I think ‘connected restaurant’ today means kind of one thing to us, but we see that evolving over time into really what’s going to be a smart restaurant kind of concept w

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How To Engage Remote Employees: 7 Creative Ideas

Sling

Figuring out how to engage remote employees can be a challenge. The workforce management experts at Sling are here to help. In this article, we give you creative ideas to foster focus and productivity so you can learn how to engage remote employees more effectively than ever before. At the end, we also discuss one of the best ways to make your employees’ transition from office to remote office a little bit smoother.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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Omnichannel Marketing for Restaurants: 5 Key Tactics to Boost Customer Brand Recall

The Restaurant Times

The restaurant industry is experiencing a rapid transformation. To achieve the customer’s trust, a seamless and connected customer experience is the need of the hour. Whether your restaurant is receiving orders via walk-ins, online, over the phone, food ordering apps, or at a kiosk, having a reliable, omnichannel strategy that satisfies their need for a consistent experience is a must.

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3 Creative Holiday Restaurant Promotions

Indoor Media

While the 2020 holidays will certainly arrive like no other holiday season before, there’s no reason not to celebrate. This has been one of the most difficult years for restaurants nationwide, so if you’ve made it, you should celebrate! While you may not be in the holiday spirit right now, these quick and creative holiday restaurant promotions may spark some holiday cheer.

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MRM’s 10 Most-Read Articles of 2020

Modern Restaurant Management

It’s no surprise that COVID-19 articles dominated our top reads for 2020. We are proud that readers turned to MRM as a resource and hope they found the information to be useful. Here are the top ten articles that resonated with MRM's audience: Thousands of readers accessed our comprehensive survival guide. We answered the top-of-mind question: What does social distancing mean for social businesses like restaurants?

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How restaurant owners are rising to the challenges of COVID-19

Tundra Restaurant Suppkly

As the foodservice industry closes out 2020 and looks ahead to the Q1 of 2021, we are preparing for the ongoing challenges of COVID-19. Restaurant owners have had to navigate uncertain times and pivot in new ways over the past year. This past October at the Restaurants Rise conference powered by MUFSO, we got the opportunity to interview several restaurant operators about how they’ve risen to the challenges presented by the pandemic.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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Empower Your Sales Team with Cheetah’s Food Distributor Tech

Cheetah

Reading Time: 3 minutes. When food distributors think about transitioning to e-commerce they usually imagine some state-of-the-art robot coming in to replace their experienced and reliable sales team. In reality, having robots completely replace people is not actually possible. At least, it’s not advisable! Some things will always require a human touch and one of these things is a sales team, particularly when it comes to food.

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How to Survive Your Business Operations in The Competitive UAE Restaurant Industry

The Restaurant Times

No matter how lucrative the restaurant business may appear, running a restaurant business is a challenging task. Going by the statistics, 60% of restaurants shut down their business within the first year of operations, and up to 80% of restaurants close operations within the first five years. Lack of accurate information about how the UAE restaurant industry operates ultimately leads to the failure of businesses.

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2021 Trend: Alternative Culinary Oils

Modern Restaurant Management

Consumers are more interested than ever in the ingredients used at their favorite restaurants, and one of the restaurant industry trends predicted for 2021 is increasing customer interest in alternative culinary oils , both for their health benefits and the unique flavors that they impart to dishes. Using a variety of oils delights patrons with the experience of novel aromas and tastes and demonstrates that your chefs are interested in both the customer’s health and their dining pleasure.

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The Very Real, Totally Bizarre Bucatini Shortage of 2020

EATER

Being educated noodle consumers, we knew that there was, more generally, a pasta shortage due to the pandemic, but we were still able to find spaghetti and penne and orecchiette — shapes which, again, insult me even in concept. The missing bucatini felt different. It was specific. Frightening. Why bucatini? Why now? [link].

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.