Goliath Consulting

JANUARY 11, 2021

Now that 2021 is finally here, it’s out with the old and in with the new. And in the business side of beverages, no topic is more trendy right now than “functional beverages.” Functional drinks are just what it sounds like. They’re beverages that serve a “function,” or basically, products that claim to benefit health, wellness or performance (1). And according to The Hartman Group’s Functional Food & Beverage and Supplements 2020 report, 29 percent of consumers have been consuming more funct

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The Eat Restaurant

JANUARY 11, 2021

Efficiency is a critical component of restaurant success.

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Perfect Daily Grind

JANUARY 11, 2021

All across Latin America, coffee producing countries have traditional ways of preparing coffee that have been passed down from generation to generation. The café cubano, which originates from Cuba, is one such example. However, while the cubano (also known as a Cuban espresso) was invented in Cuba, today, it is regularly drunk elsewhere. Today, it can be found across the world in areas that have a significant Cuban population, including cities in Florida such as Miami and Tampa. .

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Modern Restaurant Management

JANUARY 11, 2021

With health and safety on the forefront of everyone’s minds, restaurants need to build their strategies upon a foundation of trust and safety. To learn how you can adapt your strategy to account for difficulties and uncertainties in the current environment, read the tips below: Maximizing Safety with Covid-19 Testing. From beginning to end, the dining experience is filled with close in-person interactions.

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Restaurant Law Recruiting Customer Experience Dine-in 510

Advertiser: Paycor

AI is reshaping the business landscape, including HR. This guide is designed to help you understand and implement AI effectively for tangible benefits and a more strategic approach. Learn how to: Automate routine tasks Boost data insights Enhance employee experiences Drive HR’s strategic value Download the guide today!

Design

Embrace the Suck

JANUARY 13, 2021

Author’s Note: This is an excerpt from my new book title Your Restaurant Culture Sucks! Coming out in late February 2021. You’ve heard it said to you by every consultant out there.You need to work ON your restaurant and not IN your restaurant. Yet, here you are still slugging it out every single day doing battle on the front line. While working ON your business sounds great, it appears to you to be more like a mythical creature that you will never catch.

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Coaching Back of House Front of House Take-out 360

Culinary Cues

JANUARY 12, 2021

Our industry recently lost a giant of the professional kitchen. Chef Phil Learned stood tall in the kitchen of The Balsams Grand Resort in Dixville Notch, NH. In its day, the Balsams was one of the finest destination resorts in the country – a place of elegant relaxation, beautiful surroundings, and most notably – exceptional food. This place tucked away in the hills of the northeast represented the epitome of culinary arts in their American Plan dining room.

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Seasonal Menu 2005 Hotels Customer Service 474

Modern Restaurant Management

JANUARY 13, 2021

The old nursery rhyme, “Jack be nimble, Jack be quick” could sum up the actions of successful restaurant operators in 2020. And, based on our recent survey of 830 US consumers, it’s likely a good mantra for 2021. Our team at Revenue Management Solutions has been carefully tracking consumer attitudes and behavior shifts since the start of the pandemic (April 2020) with qualitative and quantitative surveys across the US and from our international offices.

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2021 Consumer Goods Fast Casual Loyalty Program 488

EATER

JANUARY 9, 2021

[A slice of Prince Street Pizza] | Nick Solares /Eater. Comments by Frank and Dominic Morano, the father-and-son owners of the NYC-based bi-coastal operation, were resurfaced by food blogger Joe Rosenthal in December [link].

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Operations Food 355

7 Shifts

JANUARY 14, 2021

The restaurant industry will look back on 2020 as the spark that changed how it does business. The COVID-19 pandemic left dining rooms empty and accelerated the industry’s shift to third-party delivery services as a major revenue driver. With this shift comes a challenge to labor conventions: how does one properly staff and budget for labor in this new era for dining?

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2021 Delivery Front of House FOH 195

Sante

JANUARY 15, 2021

Les Dames d'Escoffier NY presents Breaking the Silence on Sexual Harassment.

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Presentation 2021 Management Management 237

Advertiser: Paycor

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Modern Restaurant Management

JANUARY 15, 2021

Delivery and DIY. Given that many are not yet comfortable dining out, restaurant businesses are struggling to make ends meet. But, some owners have used this adversity as an opportunity to innovate and find alternative ways to keep their businesses running. COVID-19, in that regard, has definitely changed the future of restaurants. If you have not put in a takeout or delivery program, it's not too late.

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Social Media Loyalty Program Food Safety Fine Dining 527

EATER

JANUARY 11, 2021

Why Big Olive Oil erupted over a boutique distributor’s claims to a fresher, healthier oil I needed a nice bottle of olive oil. We had moved across the country in January and were now in month three of the COVID-19 pandemic — my expectations were lowered enough that homemade pesto sounded like an extravagance. Helplessly bound to my own demographic profile (“buy local!

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Goliath Consulting

JANUARY 14, 2021

Restaurants and Small Businesses may now apply for a second PPP Loan beginning January 13, 2021, thanks to the latest COVID-19 pandemic relief bill approved in late December which authorizes up to $284.5 billion for eligible businesses. With these additional loans, qualifying restaurants and small businesses can fund payroll costs (including benefits), and pay for mortgage interest, rent, utilities, worker protection costs related to COVID-19, uninsured property damage costs caused by looting or

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Small Business Document Employee Relations Insurance 195

Xtra Chef

JANUARY 14, 2021

For most restaurant operators, pivoting to the new normal has become a major source of stress. From finding the right online ordering platform to making sanitization efforts in the front of house to preparing for socially distanced, in-house dining, the industry has had to make quick decisions in order to keep their businesses open. However, the folks who are turning a blind eye to the back of house are missing a major opportunity to shape a better future for their operational processes.

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Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

2025

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. An Unpopular Year. The U.S. restaurant industry closed one of the most unpopular years in history moving its way out of the steepest declines the industry has experienced since the Great Recession, reports The NPD Group.

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EATER

JANUARY 14, 2021

Zabar’s on the Upper West Side of Manhattan. If you were impeaching the president for a second time, you’d be hungry, too Did you have the emotional wherewithal to tune into yesterday’s House impeachment hearing? If so, hopefully you indulged in a little self care after listening to all those frustrating, circular arguments. Perhaps you poured yourself a glass of wine, took a bubble bath, or rolled a fat. uh. burrito.

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Marketing4Restaurants

JANUARY 11, 2021

This is Part 3 of our Resto Trends 2021 series. Check out the previous episodes here: Episode 143- Restaurant Trends for 2021. Episode 144- Restaurant Trends for 2021- Online Ordering and Delivery. 2021 Restaurant Trends – Food, Marketing, and Business. 2020 has been a year that has been very different from what we expected. Whether you are in the middle of the pandemic or just coming out of it, what are the trends in 2021 are going to be for your restaurant around food, marketing, busine

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2021 Marketing Food Front of House 98

The Restaurant Times

JANUARY 13, 2021

Rebranding is a great exercise to stimulate business growth while reaching out to a new set of customers. Rebranding a restaurant business becomes necessary to keep your restaurant relevant at a time of changing customer preferences and capture a bigger market share. However, rebranding a business may often come with the risk of losing brand recognition and alienating loyal customers.

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Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

2025

Modern Restaurant Management

JANUARY 12, 2021

When Matt Swank purchased Lena’s Pizza in Fredonia, New York, his first challenge was dealing with the brand’s legacy, while wanting to put his own mark on the business. “We faced the challenge of making sure our existing customers knew we were keeping the product the same historical product for which we had become known,” he told Modern Restaurant Management (MRM) magazine. “However, we also wanted to add our own touch to some new menu items.” To help direct

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Small Business Seasonal Menu Franchising Franchise 464

EATER

JANUARY 9, 2021

The family-run citrus farm has become the go-to supplier for restaurants like Masa and Gabriel Kreuther “The original thought process of growing yuzu was just for ourselves, because we really fell in love with it,” says Vivek, who owns and operates a yuzu and exotic citrus farm called Bhumi Growers with his wife Seema and daughter Simran in New Jersey.

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Typsy

JANUARY 11, 2021

Will food blogs take over traditional newspaper restaurant reviews? Maybe. Can food bloggers be just as influential in getting customers through your restaurant doors? You bet they can! According to The State of Food Blogging Survey , almost half of all food bloggers write restaurant reviews. That's huge for restaurant managers. Popular food blogs can get up to thousands of unique visitors each month, and bloggers have the power to create serious hype around the places they recommend.

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Food Blog Hospitality Management 131

Restaurant Engine

JANUARY 13, 2021

With the right smartphone or camera, you can take great looking food photos. Is social media marketing on the menu for your restaurant’s marketing plan? If not, it’s time now to harness its power for your restaurant. You know that owning a restaurant takes a lot of time and a lot of work. Not only are you responsible for staff, your menu, your customers, and keeping everything moving, you are responsible for marketing your restaurant in the best way possible.

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Advertiser: Paycor

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Coaching

Modern Restaurant Management

JANUARY 14, 2021

This edition of MRM's "Ask the Expert” features advice from Buyers Edge Platform. Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Q: How can restaurateurs get their hands on the right disposable products and packaging to support off-premise dining and ensure operational costs don’t increase with the high demand?

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EATER

JANUARY 13, 2021

Photo: McDonald’s. Fans received an email stating the bucket hats, burger slippers, and more did not meet expectations and would not be distributed Bad news for J Balvin fans who ordered merch from his collaboration with McDonald’s last fall: you’re never going to see it. Vibras Lab, which manages the Colombian reggaeton singer along with other artists, emailed customers in January stating that merchandise orders were canceled due to a supply issue that “did not meet our expectations with the pr

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Indoor Media

JANUARY 14, 2021

When you first start your organic social media strategy , it probably feels easy to develop social media prompts for your company’s profiles. If anything, you might feel like you have too much content to share and want to get it out there as soon as possible! It’s important to take a deep breath and pace yourself. Organic social media is seemingly easy.

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Social Media Small Business Coupons Advertising 88

Sling

JANUARY 13, 2021

Is your business thinking about getting involved in the gig economy? Does your business already rely on gig-economy workers? Either way, this new workforce is an integral part of business success in the 21st century. In this article, the workforce-management experts at Sling discuss everything you need to know about the gig economy so your business can adapt, evolve, and improve.

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Mobile Ordering Small Business Hiring Healthcare 78

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership

Modern Restaurant Management

JANUARY 12, 2021

There’s no disputing that the past year has been extremely hard on the restaurant industry overall. According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. Even before a pandemic spread across the globe in early 2020, customer experience (CX) was always key to the success of restaurant brands.

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Fast Casual Food Safety Loyalty Program Customer Experience 411

Restaurant365

JANUARY 13, 2021

Controlling your restaurant’s prime cost, made up of your cost of goods sold (CoGS) and labor costs, is critical to your profitability. Prime cost represents the two largest controllable costs for your restaurant – food and labor. When you are able to lower your prime cost, even by a few percentage points, that is profit added back directly to your bottom line.

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The Restaurant Group

JANUARY 12, 2021

Restaurant Design and Layout. As restaurants and bars reopen across the United States, there is still a lot of uncertainty around the measures needed to create a safe yet pleasing experience for the patrons. There is no denying the fact that Coronavirus has transformed the way we eat in restaurants. It’s time to think beyond cosmetic fixes like plexiglass shields between booths and come up with new approaches to overhaul restaurant design layouts so concerns about enclosed spaces and proximity t

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Hot Schedules

JANUARY 13, 2021

Blog. The Restaurant Industry’s $284 Billion Lifeline. T he U.S. Small Business Administration re-opened on the Paycheck Protection Program (PPP) this week for new borrowers and certain previous borrowers. This revamped PPP makes $284B available to small businesses providing a lifeline for the industry. Smaller borrowers who never received PPP financing will be first in line to apply and submit their applications starting Wednesday January 12th, and soon thereafter, the Small Business Admi

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Small Business Employee Relations Website Management 2020 78

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Small Business