Social Hospitality

JANUARY 5, 2022

The pandemic has drastically affected the restaurant industry. For most restaurants, the focus remains on delivery and pickup to serve customers. The pandemic’s toll on restaurants was more limited than otherwise because of delivery services. Even remote parts of the world embraced restaurant and food delivery apps like never before. For example, queries for app development in Ireland was high because many restaurants and essential service providers wanted to build mobile apps to take on d

Mobile Ordering 459

Mobile Ordering Customer Service Food Safety Customer Experience 459

Restaurant365

JANUARY 4, 2022

Restaurant inventory management plays a key role in overcoming rising food prices. Logistics challenges and labor shortages have fueled rising food prices at the wholesale level. Data from the Bureau of Labor Statistics showed the November Producer Price Index, a measure of wholesale prices, up 9.6% from a year ago. Rising food prices have had an impact on the food sector for some time, with ingredient values above levels for the same time last year.

Inventory 148

Inventory Pricing Management Management 148

Modern Restaurant Management

JANUARY 10, 2022

It’s no secret that the restaurant industry has changed dramatically in the last two years. COVID has upended the way the industry operates, shifting everything from the way we serve guests to how sanitation works to what the supply chain and labor market look like. Although the pandemic will continue to change how we navigate the restaurant industry moving forward, many operators are looking to find their new normal and begin proactively investing in their success again.

Back of House 208

Back of House 2022 BOH Front of House 208

Culinary Cues

JANUARY 11, 2022

The real question is: “Is it ever a good time to become a restaurateur?” The underlying answer stems from one simple word: “uncertainty”. Entering the restaurant business has always been like a non-swimmer jumping in the deep end of the pool and hoping that he or she will float. But now we can’t even be certain that there will be water in the pool. Before you turn and run away or write me off as unaware of how you have the perfect formula for success, just hear me out.

Customer Experience 367

Customer Experience Café Training Hospitality 367

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Leadership

7 Shifts

JANUARY 19, 2022

Leading multi-unit restaurant brands are using technology to scale. Discover how a few are using 7shifts to manage scheduling and communication. Having many restaurants to manage is a pretty good problem to have. It means that guests love what you're offering enough to support your growth. You get to serve more people your brand of hospitality, and provide more people with jobs and careers.

Point of Sale 370

Point of Sale Franchise Franchising Communication 370

ChowNow

JANUARY 19, 2022

Ingrained (styled “ingrained”) is a self-described “playful snack apothecary” that makes healthy vegan and gluten-free treats in Chicago’s River North neighborhood. Eye-popping photos of chocolate bars and truffles certainly don’t look like your usual health-food store, but that’s exactly what makes Andrew and Sydney Verwilst’s concept so popular. .

Online Ordering 148

Online Ordering Point of Sale Food Order Small Business 148

Restaurant365

JANUARY 11, 2022

Restaurant manager logs are an invaluable tool for both in-store managers and above store operators. Both need a way to communicate what happens as part of a shift-to-shift handoff, as well as occurrences that may impact key performance indicators (KPI) and operational efficiencies. Store-level managers need to know what’s going on at their locations before they arrive for their shifts.

Management 158

Management Management Employee Relations Communication 158

Modern Restaurant Management

JANUARY 24, 2022

Ensuring guests experience true hospitality is tantamount to running a successful restaurant. Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. Yes, the importance of a good customer experience has always been key. However, between staffing shortages, high customer expectations, and pent-up demand due to the ever-in-flux restaurant landscape, it’s more int

Technology 223

Technology Front of House Back of House Dietary Restrictions 223

Culinary Cues

JANUARY 15, 2022

Every person has needs that go beyond food, shelter, and clothing. Of course, we require those important things to survive, but survival to the average person is never enough. Getting by does not inspire and will never address the potential that we all have. It is the ability and desire to strive for this potential that allows us to jump out of bed in the morning and face the day knowing that we can and will contribute in some way.

Uniforms 413

Uniforms Front of House Food Safety Healthcare 413

Advertiser: Paycor

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

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Hot Schedules

JANUARY 12, 2022

Blog. Back (Office) to the Future: The 4 Trends IT Leaders Need to Know. I f reinvention is defined as the process through which something is changed to the point it becomes entirely new, then the restaurant back office is getting reinvented big time. From time and attendance advancements tracking the employee from clock-in to punch-out to POS analytics feeding corporate monthly location performance trends, there’s no doubt innovation will give restaurant groups insights and efficiency undreamed

Back of House 147

Back of House Employee Relations POS Government 147

Cheetah

JANUARY 21, 2022

Reading Time: 6 minutes. Over the past two years restaurant owners have seen way more of the inside of their own kitchens than they have the faces of their beloved customers. It’s easy to feel isolated in the kitchen and forget that you and your establishment are integral parts of the community. Maybe you don’t see the smiling faces of your regulars anymore and only pack to-go orders.

Back of House 148

Back of House Government Hiring Small Business 148

Transact

JANUARY 17, 2022

Step-by-step Standard Operating Procedures are in place for good reason – several reasons, actually. The advantages of following Standard Operating Procedures are undeniable: Achieve Consistency. Ensure Uniformity. Improve Quality Assurance. Ensure Personal Safety. Save Time & Money. Simplify Employee Management. Avoid Knowledge Loss. Simplify Audits.

Operations 142

Operations Food Safety Audits Uniforms 142

Restaurant365

JANUARY 7, 2022

It is hard to believe that it has been almost two years of restaurants adjusting operations due to COVID-19. Yet, unfortunately, it looks as if we are to have another winter season of adjustments ahead with the Omnicron variant predicted to peak in the United States in January of 2022. The resurgence of the virus will increase the demand for outdoor dining options.

Outdoor 148

Outdoor Seasonal Menu Point of Sale Dine-in 148

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Modern Restaurant Management

JANUARY 3, 2022

QR code usage has surged throughout the pandemic. According to a 2021 Ivanti Research Study, 83 percent of respondents stated that they used a QR code to make a payment or complete a financial transaction for the first time ever. However, there are security concerns with this growing technology, which largely stem from customers sharing data that restaurants could then sell.

Customer Experience 221

Customer Experience Consumer Goods Mobile Ordering Customer Service 221

Culinary Cues

JANUARY 29, 2022

It always upsets me to run into a cook with a bleak attitude towards working in a kitchen. When an individual complains about the hours, his or her team, a lousy chef, a restaurant that doesn’t care about them, about how uninspiring the food is, or how poor the pay is and how limited the opportunities, then my reaction is: “it’s so sad that you haven’t found the right kitchen, the right chef.

Uniforms 427

Uniforms Café Training Operations 427

The Eat Restaurant

JANUARY 26, 2022

Nowadays, if you try to find someone who is not on social media, there’s a fair chance that you will be looking for a long time. It’s no secret that social media has become one of the most used platforms in the world.

Social Media 158

Social Media Management Management 158

Cheetah

JANUARY 13, 2022

Reading Time: 4 minutes. Restaurants, retailers and airlines have been using loyalty programs to drive revenue for nearly three centuries. From their humble, though ingenious, beginnings as copper tokens and stamps, through the era of credit card clubs, to today’s mobile apps, loyalty programs have become indispensable marketing tools. In the world where consumers are bombarded by options, competition is fiercer than ever. 3 rd party delivery apps, ghost kitchens and privately owned franc

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

EATER

JANUARY 5, 2022

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. Just don’t think too hard about how that’d work. The conference room at the Bellagio hotel swelled with the horns of “Ride of the Valkyries.” On a theater-sized screen set up at the front, I watch as a drone flies over a low, sunny suburb, bypassing highways and beaches and nondescript homes, where in the backyards everyone cranes their necks to see wha

Food 144

Food Mobile Ordering Online Ordering Food Order 144

Restaurant365

JANUARY 13, 2022

A new year always brings about opportunities for change. It’s a time for reflection on the past and an opportunity to gain inspiration to do better in the upcoming year. As we end 2021 and consider the vast increase in takeout, comfort food, and overconsumption of alcohol that took place during the throws of the pandemic, many of us are resolved to doing better in 2022.

2022 147

2022 Compost Recycling White Paper 147

Modern Restaurant Management

JANUARY 13, 2022

Restaurant efficiency is the key to making a profit in an industry with thin margins and fierce competition. Inefficient restaurants are usually the result of a combination of, if not, all of the following factors: Bad stock management and rotation. Untrained and unmotivated staff. Inefficient management of staff. No realistic table management. This guide sets out six tips for improving your restaurant efficiency that can be implemented immediately and cheaper to your pocket.

Front of House 218

Front of House Kitchen Safety Customer Service Point of Sale 218

Sculpture Hospitality

JANUARY 13, 2022

Dead stock , also known as inventory obsolescence, is surplus inventory that your bar is not likely to sell in the foreseeable future. It is something that every bar inventory manager will have to deal with, and can be a drain on storage space and resources.

Bar 140

Bar Inventory Management Management 140

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Loyalty Program

Restaurant Clicks

JANUARY 2, 2022

As Hawaii’s second-largest island, Maui has around a million visitors annually. The island is known for its beautiful, white-sand beaches, culture, and of course, delicious restaurants. People flock to Maui for the surf, the sacred Iao Valley, the potential for seeing humpback whales, and so much more. What I love the most, though, is the abundance of fresh seafood and so many restaurants to order it from.

Front of House 131

Front of House Website Management Online Ordering Casual 131

Ken Burgin

JANUARY 10, 2022

It’s more important than ever to keep in touch with your customers – promoting delivery, reminding them about new opening hours, publicising events or just a friendly message to the community. Social media has its place, but email and SMS are much more direct and under your control – they’re not subject to the whims of Facebook formulas or Instagram algorithms.

Email Marketing 113

Email Marketing Marketing Social Media Customer Experience 113

EATER

JANUARY 13, 2022

Wild Child in Somerville, Massachusetts | Carlie Febo. New takes on the classic college-town genre offer guests the chance to curate reading lists, sip natural wines, and eat great food A bookstore with a bar is easily one of mankind’s best inventions, up there with polar fleece and those potato chips that taste like ham. There’s usually a big chair, and if you do it right, you can read for hours while sipping a coffee or a glass of wine.

Book 143

Book Social Media Bar Small Business 143

Restaurant365

JANUARY 18, 2022

While true zero-restaurant food waste is extremely rare, it can be a meaningful goal. Implementing a zero-waste initiative can help minimize your carbon footprint and may even attract new customers who embrace your environmental friendliness. Additionally, limiting your food waste can improve your restaurant’s bottom line. Less food waste means lower Cost of Goods Sold (CoGS), potentially adding to your profitability.

Waste 147

Waste Compost Food Consumer Goods 147

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How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

2024

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has challenged the relationship between restaurant operator and guest. Brands that have shifted to a more customer-centric approach have an understanding of loyalty as being earned and not sold. Modern Restaurant Management (MRM) magazine asked Suzi Tripp, VP of Insights at digital transformation firm Brooks Bell how restaurants loyalty programs are evolving and the importance of having a head of loyalty who understands why people buy, how they buy and how often they buy.

Loyalty Program 217

Loyalty Program Customer Experience Social Media Online Ordering 217

Bizimply

JANUARY 17, 2022

Workplace resilience is important to overcome stressful projects or situations. It helps to continue a high level quality of work. The post How to Build Resilience in the Workplace in 2022 appeared first on Bizimply.

2022 124

2022 Management Management Operations 124

Restaurant Clicks

JANUARY 4, 2022

Asheville, North Carolina, is one of the best places on the east coast of the United States to visit when you’re craving a hike and city getaway. It’s the perfect combination of beautiful mountain views and atmosphere with a decent-sized city for you to frolic through. While the city may be known for having one of the largest concentrations of breweries on the east coast, there’s more to Asheville’s food and beverage scene than craft breweries.

Seasonal Menu 122

Seasonal Menu Online Ordering Website Management Brewery 122