June, 2023

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117 chefs share their secrets to running a successful kitchen and restaurant

Restaurant Business

Shari Bayer, author of “Chefwise: Life Lessons from Leading Chefs Around the World,” collected insights from the pros and shares their best practical and inspirational advice.

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Menu Engineering: The Secret to Maximum Profitability

Modern Restaurant Management

Not all menu items are created equal, nor do they contribute the same profit to the bottom line. Some dishes are more popular and increase revenue, while others carry a smaller margin or might not be ordered as often. It is important to understand not only the profitability of each item per serving but also its overall contribution according to the total servings sold.

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How to Build Social Proof for Your Restaurant Business

Modern Restaurant Management

The restaurant industry has generally seen an increase in online orders since the start of the pandemic. Although this is a welcome development, it also means more competition. It means more restaurant businesses now have an online presence. So, how do you attract more customers to your restaurant in the competitive market? One way to do this is by building social proof.

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Calif. restaurants used a bogus priest to learn of worker 'sins' like stealing

Restaurant Business

Taqueria Garibaldi used the ruse to learn of such confessed infractions as fudging hours, according to a Department of Labor investigation.

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Join Full Course Navigator: Your Path to Professional Growth in Restaurant Leadership

Full Course Foundation is dedicated to nurturing excellence in restaurant leadership. Our Navigator program offers a wide range of resources tailored for professional growth. From high-quality training to personalized coaching, Navigator equips restaurant leaders with the tools they need to thrive in their careers. Unlock your potential with three months FREE access to Navigator by Full Course!

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For Restaurants, Investing in Loyalty Is an Investment in the Future

Modern Restaurant Management

By now, loyalty programs have shifted from a “nice-to-have” to a “need-to-have” for restaurants looking to retain customers and drive revenue amid record inflation figures and increased prices. In fact, research from Accenture found that more than 90 percent of companies have some sort of loyalty program. Although the development and implementation of loyalty programs have become increasingly popular, they still have a widespread reputation as generic, focusing more on ma

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Are tasting notes for specialty coffee going too far?

Perfect Daily Grind

More than 800 volatile aromatic compounds have been identified in coffee, In theory, this creates a somewhat endless number of possibilities when it comes to flavour and texture. In 2017, World Coffee Research published the second edition of its Sensory Lexicon , which formally identifies 110 flavour, aroma, and texture attributes in coffee. These range from more traditional tasting notes, such as chocolate and brown sugar, to more unconventional flavours like pineapple and fermented.

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Transforming the Restaurant Industry: Takeaways From Top Restaurant Consultants in India

The Restaurant Times

The restaurant industry in India is a dynamic and ever-evolving landscape, driven by innovation, passion, and a relentless pursuit of excellence. Amidst the diverse challenges faced by restaurateurs, a group of remarkable consultants has emerged, bringing their expertise, creativity, and industry insights to help shape the success stories of countless establishments.

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Top 5 Best Shopify Loyalty Programs for E-commerce Store (FREE plan available)

Bingage

In today’s competitive e-commerce landscape, building a loyal customer base is crucial for the success of your online store. One effective way to foster customer loyalty is by implementing a well-designed loyalty program. Shopify, one of the leading e-commerce platforms, offers a variety of Shopify loyalty apps that can help you engage and retain customers.

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Add More Variety to The Dessert Menu Without Adding More Labor

Restaurant Business

Most consumers—61%—eat dessert at least once a week, including 38% who eat desserts after a meal twice a week or more, according to Technomic’s recent Dessert Consumer Trend Report. Operators should be offering a variety of desserts that different diners gravitate toward, including fruit options, chocolate and baked goods. Creating an extensive array of from-scratch desserts doesn’t have to create more work, thanks to Ready to Bake Batters from Krusteaz Professional.

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Individual Development Plan Template

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

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Revolutionizing Dining: The Future of AI in the Restaurant Industry

Modern Restaurant Management

When people think of the way AI is currently used in quick service restaurants – such as fast-food chains – they might think of AI-powered voice bots utilized at drive-thrus or AI tools to forecast inventory needs based on demand. AI-based technology can be an incredibly valuable resource for the restaurant industry when utilized properly.

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Why, Exactly, Do We Love Old Restaurants?

EATER

Lille Allen/Eater A quest to understand the illogical appeal of the old and “just fine” We were driving home from Sedona, Arizona, to Los Angeles. There were blue skies and snow-capped red mountains; I’d like to think we were listening to Willie Nelson, but it was probably Haim. We stopped in Quartzite, Arizona, (population: 2,358) at a roadside antiques store that was more of a tent than a building, where we bought a very affordable and cumbersome glass punch bowl with a dozen tiny glass cups a

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It’s Time to Fire Up the Grill and CHill the Wine

Sante

Ric Orlando It’s June. The gardens are in, the deck is cleaned up and the grill is ready to rock. In the Northeast, where I'm from, cooking outside is called having a Barbecue.

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WCR is showing more interest in robusta. Does specialty coffee need to do the same?

Perfect Daily Grind

On 31 May 2023, World Coffee Research (WCR) announced that over the past year, it has been working towards developing a possible robusta breeding programme. This news follows the launch of WCR’s robusta variety catalogue in early May 2023. The guide is designed to help producers who grow robusta make more informed decisions about different varieties.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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Tupperware once changed women's lives. Now it struggles to survive

The Salt

The brand turned homemakers into saleswomen and became synonymous with kitchen storage. But it has relied on Tupperware parties for sales--and struggled to keep its business fresh. Is its fate sealed?

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Jury awards former Starbucks manager $25.6M in discrimination case

Restaurant Business

The former regional manager sued the coffee giant in 2019, saying she was wrongly fired following the arrests of two Black men in one of Starbucks' Philadelphia cafes.

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The Tipping Point: Tech Tipping Causing Tension

Modern Restaurant Management

Half of customers felt manipulated or tricked into leaving a tip at checkout, according to Capterra ’s June 2023 survey, which was conducted to learn more about how the overuse of tablet tip screens is changing the way consumers approach tipping culture. Among the insights: Over-asking for tips is alienating customers: 50 percent have felt manipulated or tricked into leaving a tip or tipping more than they intended to.

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How Pineapples Became the Gucci Purse of 1700s Europe

EATER

Getty Images Long before they were the stars of tropical drinks or controversial pizzas, pineapples were the obsessively hoarded, perpetually pursued symbols of the elite Pray join us, gentle reader, for a quick spot of time travel. It’s the early 1700s, and you are a lady or lord attending a formal dinner at an English country estate. Dressed in voluminous skirts and petticoat or waistcoat and breeches, you sit at the dinner table to find yourself facing a mountain of melons and grapes, strawbe

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Orchestrating Restaurant Operations to Increase CX

Modern Restaurant Management

One of Merriam-Webster’s definitions for orchestration is “to arrange or combine so as to achieve a desired or maximum effect.” Simple concept yet much harder to pull off for today’s restaurants struggling to harmonize in-store, drive-thru, delivery and curbside experiences for both customers and employees. Customer expectations are level set by their most advanced in-store and digital experiences.

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The Power of Storytelling: Secrets to Content Marketing for Franchise Restaurants

Modern Restaurant Management

Franchise brands have many goals in common: enter a new market; attract new franchisees, employees and loyal customers; increase average unit volume (AUV); and accelerate franchise expansion strategies. Yet, there is nothing common about your specific brand. Every brand has a story, and that’s what makes customers, employees and franchisees take notice, choose you and keep coming back.

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Training With Intention

Modern Restaurant Management

Early on a sunny Sunday morning, the air is thick with humidity and the servers are reeling from consecutive busy services. As families flood out of a nearby church and line up at the front door for high chairs and hash browns, it becomes clear that the grill cook isn’t showing up and the computers are down (again). As the manager on duty prioritizes each crisis and puts out literal fires in the kitchen while trying to get the POS company on the phone, a chipper newcomer clad in all black

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How Restaurants Can Attract Gen Z Customers by Embracing Brand Purpose and Social Responsibility

Modern Restaurant Management

For restaurant owners or franchise managers, the importance of brand purpose and social responsibility can’t be overstated, especially when attracting the Gen Z demographic. This tech-savvy, socially conscious generation has distinct preferences and values that can significantly shape the success of your establishment. Understanding the Importance of Brand Purpose In today’s marketplace, brand purpose refers to the reason for your restaurant’s existence beyond making a profit.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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How QSR Brands Can Best Position Themselves for Non-Traditional Expansion

Modern Restaurant Management

As travel and leisure activities continue to rebound from the impact of the COVID-19 pandemic, quick-service restaurant (QSR) brands like ours have a unique opportunity to position themselves for growth in non-traditional venues like airports, casinos, college campuses, sports stadiums and other travel centers. People are eager to resume their travel journeys and fill up their social calendars, which has allowed QSRs to tap into the demand for quick and convenient food options by expanding their

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On World Food Safety Day, Here’s How Internet of Things Solutions Can Help

Modern Restaurant Management

In the food services industry, safety is paramount to protect customers, brand reputation, and, ultimately, profits. Food that is not stored or handled properly can result in serious, even deadly, illnesses. In fact, the World Health Organization reports that on average, 1,600,000 people get sick each day due to unsafe food. That’s why World Food Safety Day aims to promote food safety globally and celebrate the efforts being made to prevent foodborne illness.

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Managing Risk: Prevent Foodborne Illness, Protect Your Restaurant

Modern Restaurant Management

According to the Centers for Disease Control and Prevention (CDC) , an estimated 48 million Americans get sick each year from a foodborne illness. Of those, 128,000 are hospitalized and 3,000 die. The worst part is, this type of illness is largely preventable Restaurant owners and operators need to take active steps to prevent foodborne illness from coming out of their kitchens.

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Design Inspired by Japanese Sensibilities

Modern Restaurant Management

Inspired by Japanese sensibilities including intentional hospitality, Janken, a 9,000-square-foot restaurant, opened in Portland, Oregon’s Pearl District at the end of 2022. The name comes from the Japanese equivalent of the Rock, Paper, Scissors game and the space combines natural elements, fluid design lines, and Japanese precision throughout. The pan-Asian restaurant focuses on Japanese and Korean cuisines and handcrafted cocktails with an angulated slat wall that fades from white to black a

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2024 Restaurant Spending Trends to Stay Ahead of the Curve

How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

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Maintaining Brand Essence While Expanding (Podcast)

Modern Restaurant Management

On the latest episode of The Main Course , Alexis Blair , CEO of Fig & Olive, shares insights into her restaurant’s expansion journey. She covers the challenges and triumphs of taking a brand global, maintaining the essence of the brand while adapting to new markets, and the impact of the pandemic on the restaurant industry.

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Don’t Slip Up: Preventing Summer Falls at Restaurants

Modern Restaurant Management

Everyone knows to be careful during the winter months when there’s snow or ice on the ground. What people often neglect to consider is that hazards still exist in the summer months, both indoors and outdoors. In fact, it’s the element of surprise that can make summer slips, trips and falls more severe than those that occur in winter. Slips, trips and falls are the second-leading cause of employee injury nationally.

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How Drag Queens Use Cookbooks To Flip Femininity

EATER

Lille Allen/Eater Cookbooks authored by drag queens have long been guides to embracing femininity — while questioning what it means to be a woman at all For a May Day picnic, Miss Eileen Dover recommends you serve a simple potato salad. Her recipe calls for boiled potatoes tossed with shredded carrots, cucumbers, yogurt, and vinegar with parsley to garnish.

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