Embrace the Suck

APRIL 18, 2022

The restaurant world will never be the same after what we have been through over the past few years. Things have changed rapidly for restaurants around the globe and many look to the USA for trends and insight into which direction the industry is headed. I can tell you from working with over 2200 independent restaurants over the last 12 years that in any market regardless of current economic conditions…a lot of restaurants struggle (20%), and some just survive (60%).

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

APRIL 1, 2022

It’s a restaurant operator’s worst nightmare. You have stores full of patrons, and no way to collect their money because the POS system has been hijacked by ransomware. That’s how the McMenamins restaurant and hospitality chain closed out 2021, a banner year for ransomware attacks. The bad news is that according to most predictions , 2022 will be worse as gangs organize and focus on SMBs.

Operations 240

Operations Point of Sale POS Small Business 240

Sante

APRIL 18, 2022

A comprehensive guide.

Management 211

Management Management 211

Culinary Cues

APRIL 23, 2022

Now that I have your attention and you are back in your chair, let me explain. The margins are very tight, in fact they are so tight that most business savvy people would wonder why anyone would ever want to own a restaurant. The cost of raw materials seems to always go up, most ingredients that restaurants use are highly perishable, customer volume is less predictable than we would like, seasonal differences in quality are quite significant, the supply chain is out of step with demand, and wast

Food 381

Food Seasonal Menu Waste Point of Sale 381

Advertisement

Full Course Foundation is dedicated to nurturing excellence in restaurant leadership. Our Navigator program offers a wide range of resources tailored for professional growth. From high-quality training to personalized coaching, Navigator equips restaurant leaders with the tools they need to thrive in their careers. Unlock your potential with three months FREE access to Navigator by Full Course!

Leadership

7 Shifts

APRIL 14, 2022

In the wake of the great resignation , restaurants have been raising labor costs to both attract and retain all-star employees. These raises have certainly helped employee standard of living, but they also require more accurate multi location scheduling and team management to keep menu costs low and the restaurant profitable. Nowadays, an over-staffed shift costs more because your restaurant could be seriously overspending on labor.

Small Business 370

Small Business Restaurant Law Customer Experience Management 370

Sculpture Hospitality

APRIL 19, 2022

Taking restaurant inventory gives you better oversight over your food and beverage stock levels, helps forecast future demand and reduces food and beverage waste. In essence, well managed inventory makes your business more profitable.

Inventory 134

Inventory Beverage Waste Management 134

Modern Restaurant Management

APRIL 25, 2022

Being a business owner you must be aware that a repeat customer is better than a new customer. This is due to the reason that repeat customers tend to spend more money as compared to new customers. Therefore, if a business can retain its customers, it can easily boost the profits by 95%. However, for today’s businesses, retaining customers is not that easier.

Loyalty Program 219

Loyalty Program Advertising Point of Sale Customer Service 219

ChowNow

APRIL 1, 2022

When your daily grind is running a restaurant, there’s a lot on your plate–from managing staff to taking orders to keeping diners happy. Social media may seem more fit for the back burner, but investing a bit of time and attention into your online platforms is one of the best ways to boost your brand and sales. Make your social media efforts count by getting more reach on every post, the easy way.

Social Media 147

Social Media Food Truck Food Order Online Ordering 147

Culinary Cues

APRIL 7, 2022

Decades of working in or focusing on kitchens and kitchen life have led me to wonder, and sometimes question what I really know. Our resumes never really tell the story, at least not the important story. A resume may reflect on where you have spent time, the title that you have been given, and the scope of the business, but what do I (you) really know after all this time and all of those positions?

Training 371

Training Social Media Presentation Café 371

Advertiser: Paycor

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

Download

Thrive POS

APRIL 8, 2022

We've seen common themes so far this year with numerous restaurateurs purchasing new equipment, front-loading inventory, adding locations, or remodeling. With a simple one-page application and no collateral needed, you could jump on this trend with a cash advance of up to $250,000 to invest in your restaurant business. Check out this list of Quikstone Capital Solutions' customers that have made major investments in their growing businesses so far this year.

Equipment 125

Equipment Inventory Point of Sale POS 125

Perfect Daily Grind

APRIL 6, 2022

With the exponential growth of specialty coffee in recent years, we’ve seen a corresponding rise in the emergence of nano roasters, home roasters, and coffee shops starting to roast their own beans. With more and more small businesses looking to enjoy the many benefits of freshly roasted coffee, there are arguably a number of questions about the economic viability of running a small roasting operation.

Management 192

Management Management Small Business Point of Sale 192

Sculpture Hospitality

APRIL 12, 2022

One of the most important steps in improving your bar’s profitability is to implement an effective bar inventory management program. The problem is, inventory management can be a bar manager’s worst nightmare.

Inventory 139

Inventory Bar Management Management 139

Modern Restaurant Management

APRIL 13, 2022

As the impact of the pandemic continues, restaurants face constant and evolving operational challenges. At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. A fragmented supply chain is also increasing ingredient costs, leading restaurants to balance staff churn with a changing menu to keep revenue consistent.

POS 216

POS Food Supply Mobile Ordering Point of Sale 216

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

EATER

APRIL 13, 2022

Carmen Chan. Helen Cho has worked with Anthony Bourdain, W. Kamau Bell, David Letterman, and Lisa Ling. Here’s how she became a television showrunner. In How I Got My Job , folks from across the food and restaurant industry answer Eater’s questions about, well, how they got their job. Today’s installment: Helen Cho. Helen Cho didn’t originally set out to work in food television, but not long after she left film school, she found herself working on some of the industry’s most important docu-trave

Travel 136

Travel Food Take-out Social Media 136

Culinary Cues

APRIL 16, 2022

You remember those early moments with food – the aha moments when a dish really surprised you. The flavor, aroma, texture, or presentation made you sit back in your chair, close your eyes, and wonder how anything could be this good. We have all had those moments – this is likely the reason that a career in food became inevitable. That first fresh, briny oyster; the experience of a perfectly braised, fork tender, full-flavored, silky lamb shank; the incredible crunch of a crusty, salt

Hotels 370

Hotels Presentation Reservations Social Media 370

Thrive POS

APRIL 13, 2022

Buy a new pizza place using Thrive Pizza Point-of-Sale? First of all, congrats! We are committed to helping you build this business. Second, you may be feeling a little uncertain about what changes you need to make to your point-of-sale and credit card processing accounts.

Point of Sale 135

Point of Sale POS Delivery Technology 135

Perfect Daily Grind

APRIL 13, 2022

In recent years, there’s no denying that home espresso machines have changed to meet the evolving needs of home coffee consumers. Today, with the rise of the “home barista”, more people than ever are looking for a machine that can easily replicate café-quality beverages. To learn more about how home espresso machines have evolved, I spoke to two experts from Gruppo Cimbali : Filippo Mazzoni and Maria Vittoria Rinaldi.

Marketing 159

Marketing Café Sustainability Beverage 159

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Sculpture Hospitality

APRIL 7, 2022

Food inventory management is a critical part of your restaurant operations. It helps reduce food loss and the associated increase in the cost of goods sold.

Inventory 131

Inventory Management Management Food 131

Modern Restaurant Management

APRIL 11, 2022

As Americans reach for a potential post-pandemic world, the restaurant industry continues to reel from two years of economic, staffing and supply chain chaos. Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. According to the 2022 State of the Restaurant Industry report from the National Restaurant Association, more than half of restaurant operators believe it will be a year or more before business conditions return to normal, with on

Healthcare 204

Healthcare Cash Management Social Media Communication 204

Lady Boss Blogger

APRIL 7, 2022

Are you an influencer or an entrepreneur with a social media presence? Then you probably know how important it is to market yourself on social media. Setting smart and achievable goals for your social media accounts is critical for success. Keep reading to learn how to hit your goals and master social media marketing. 1. […]. The post How To Hit Your Social Media Marketing Goals appeared first on LadyBossBlogger.

Social Media 173

Social Media Marketing Influencer Blog 173

Culinary Cues

APRIL 13, 2022

Cooking and eating are two of the great pleasures in life. They are sensual in nature, vividly stimulating sight, sound, touch, smell, and taste as we participate in a process of transitioning Nature’s ingredients through the application of heat and seasoning. When cooking and eating add tradition and structure they become “dining”, an entirely new process that builds memory and organizes digestion into silos of recall, history, and correctness, but at their core – these two elements of li

Coaching 350

Coaching Reference Food Order Customer Experience 350

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Loyalty Program

Crunchtime

APRIL 26, 2022

Restaurants feeling the strain of “The Great Resignation” are turning to technology for help. A panel of industry leaders at the Restaurant Leadership Conference in Phoenix, Arizona discussed how through the use of technology, they are empowering team members and addressing some of the labor challenges the industry is facing today.

Leadership 118

Leadership Technology Management Management 118

Perfect Daily Grind

APRIL 12, 2022

Around the world, many consumers prefer to drink coffee which contains less caffeine. For some, it’s essential. Typically, people looking to minimise their caffeine intake opt for decaf coffee, where most of the caffeine is removed. Decaffeination usually involves soaking green beans in water, before passing them through several filters to remove the caffeine.

Agriculture 200

Agriculture 2016 2002 2001 200

EATER

APRIL 7, 2022

Courtesy Amy’s Kitchen. Amy’s Kitchen prides itself on being a “positive impact” company. Its workers say they have a long way to go. “We’re now proudly B Corp certified!” chirps a green banner on the homepage of Amy’s Kitchen, the organic packaged and prepared-foods giant. It’s positioned above an image of the company’s founders, the Berliner family — Andy, who is currently the CEO of Amy’s Kitchen, with his wife Rachel and their daughter, Amy, after whom the company is named — dressed in down

Kitchen Safety 126

Kitchen Safety Food Safety Certification Consumer Goods 126

Modern Restaurant Management

APRIL 18, 2022

As restaurants continue to deal with the staffing shortages affecting the entire industry, they inevitably look for ways to improve the employee experience. Measures such as better pay, attractive benefits, and flexible scheduling may attract more workers, but they aren’t quite solving the overall labor challenge. Restaurants that can’t find the workers they need must figure out how to make the most of the staff they already have.

Seating 203

Seating Customer Experience Customer Service Take-out 203

Advertisement

How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

2024

Food Business

APRIL 29, 2022

Poio is a casual Mexican BBQ place in Kansas City. Chef Carlos Montera is it’s savvy, yet grounded owner. He’s created a menu that works well as a stand alone operation in the heart of Kansas City, and could also become more. This episode is a chance to explore whether to or whether not to count on investors, and why. Chef Carlos is honest in his conversation, and his words are what a young start up owner wants to know.

Small Business 130

Small Business Delivery Casual Take-out 130

Culinary Cues

APRIL 18, 2022

I have never physically owned a restaurant, but I have always approached the position of chef as if I did. Like many chefs that I have known over the years, I was always “all in” when it came to my actual responsibilities and those that I perceived where there. Those who physically own a restaurant are the ones who write the checks; they are constantly faced with all the decisions that go along with that responsibility, oftentimes tough decisions, and oftentimes decisions that require some level

Café 333

Café Hospitality Operations Blog 333

Next Restaurants

APRIL 15, 2022

Did you know that 90% of guests research a restaurant on the internet before visiting it? . What’s more, 57% of these folks view the restaurants’ websites before choosing the one they should visit. In other words, if a new customer arrives at your doorstep, they most likely found out about you on the web. So, what made them choose you over the others?

Online Ordering 106

Online Ordering Design Ordering Mobile Ordering 106