ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Customer Service and Experience Great food and drink is only truly enjoyed when its coupled with a great service experience.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

JULY 30, 2021

In gathering more data on consumer behavior as it relates to this topic, restaurateurs and fast-food chains can develop a greater understanding of not only who the target consumer is and how their needs are changing, but also gain perspective on their individual experience with their establishment and identify areas of strength and opportunities.

Mobile Ordering 508

Mobile Ordering Customer Experience Customer Service Food Order 508

Modern Restaurant Management

SEPTEMBER 28, 2022

They worry because rising food costs and inflation go hand-in-hand. The rising expense of food and supplies is trending ahead of inflation rates causing restaurant margins to plummet. Promote online ordering and payment. Online Ordering and Payments. The pandemic sent online food orders skyrocketing.

Online Ordering 488

Online Ordering Food Supply Social Media Food Order 488

Modern Restaurant Management

JANUARY 18, 2022

While many of the concepts are similar to other industries, restaurants must rely on accurate, real-time data in order to be profitable in an industry that is notorious for having slim margins. Just like with labor, your ordering should also take forecasting into account. How to Analyze a P&L Statement.

Inventory 531

Inventory Food Order Food Supply POS 531

Modern Restaurant Management

MAY 18, 2020

The documents released today will help small businesses seek forgiveness at the conclusion of the eight week covered period, which begins with the disbursement of their loans. US Foods Holding Corp. launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. restaurant operations.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

Modern Restaurant Management

JANUARY 14, 2022

In mid-December, a story went viral on Twitter across the pond about a customer being refunded by a food delivery service after complaining that the “four milkshakes, a cheesecake and an ice cream” they had ordered from a Manchester restaurant were “too cold”, as reported by Manchester Evening News.

Online Ordering 546

Online Ordering Customer Service Website Management Food Order 546

Modern Restaurant Management

JUNE 9, 2023

Draft a Business Plan Business plans are documents that contain all the necessary information surrounding your restaurant and how it will operate. The business plan will become your go-to document when you run into operational problems and will guide you through turbulent times.

License 408

License Document Hiring Fine Dining 408

Modern Restaurant Management

APRIL 14, 2020

Restaurant groups, such as the Arizona Restaurant Association, are also using this opportunity to launch and promote creative Take Out campaigns that benefit the broader food community. Enabled Contactless orders with no on-site transactions required. "Cox Media has been very supportive to us during this difficult time.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

JULY 6, 2020

The public health crisis and swift economic downturn caused by COVID-19, of course, have compounded the complexity of operating a restaurant and complying with the myriad and evolving federal, state, and local guidelines and orders designed to mitigate the health risks of the COVID-19 pandemic. California employment law changes at warp speed.

Restaurant Law 482

Restaurant Law Document Insurance Hiring 482

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. General Mills Foodservice' s Neighborhood to Nation Restaurant Recipe Contest will award $100,000 to restaurants and food trucks nationwide.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

AUGUST 27, 2024

O – Organize Expense Documents In the event of an audit, the IRS will request original receipts, invoices and other expense records. Reviewing these documents helps the IRS validate the amounts of the claimed expenses on the tax return, and also IRS determine underreporting of income. Call a reputable tax professional!

Audits 470

Audits Cash Management Point of Sale Document 470

7 Shifts

NOVEMBER 14, 2024

Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use. Restaurants with large or intricate menus will need to allocate more time to staff training on the ingredients, preparation methods, and food handling procedures.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

Modern Restaurant Management

OCTOBER 2, 2023

Food waste is recognized as an endemic challenge around the world. According to Feeding America , nearly 40 percent of all food in the U.S. For restaurants, an industry with challenging profit margins, minimizing food waste is nothing less than a survival strategy. restaurants lose $162 billion annually in food waste costs.

Waste 466

Waste Technology Food Inventory 466

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. State of the Plate 2020 – top foods across various cities. Disclaimer: The top foods below have seen the fastest growth on the Grubhub platform during the first half of 2020.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Modern Restaurant Management

MAY 2, 2022

Food and labor costs are elevated and expected to remain high in 2022 , negatively impacting restaurants’ profit margins. To maximize your existing resources: Reduce food waste. With prices skyrocketing, restaurants should focus on eliminating food waste. safety, quality, inventory, predictive ordering, etc.)

Food Safety 546

Food Safety Food Supply Waste Sustainability 546

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. Delivering Excellence. ” Supporting Local.

2021 447

2021 Retail Online Ordering Loyalty Program 447

SpotOn

JANUARY 13, 2025

Turn off online ordering  If you’re closed or scaling back your operations, turn off online ordering. Potential guests won’t be able to order from your restaurant, so there won’t be any miscommunications. Document everything If your physical location has been damaged by wildfires, document everything.

Online Ordering 98

Online Ordering Document Email Marketing Back of House 98

Modern Restaurant Management

APRIL 21, 2020

As of the end of March, almost a third of Americans were under some type of “stay-at-home” order due to COVID-19, either mandated locally or statewide, with no immediate end in sight. Document Everything. Yes, many restaurants closed during the Great Recession, but the attrition happened over months or years.

Insurance 542

Insurance Government Document Restaurant Law 542

7 Shifts

JUNE 29, 2022

Put simply, franchise compliance refers to the actions that corporations, their franchisors, and their franchisees take in order to stay compliant with any applicable federal, state, and/or regional laws. If applicable, any updates made by the franchisor to the document at least seven days before the revised agreement can be signed.

Franchising 370

Franchising Franchise Restaurant Law Document 370

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. Green Restaurant and Slow Food were others we considered.

Certification 221

Certification Fast Casual Government Front of House 221

EATER

NOVEMBER 21, 2024

In 2017, ophthalmologist Dr. Chris Knobbe published a paper arguing that “harmful vegetable oil,” as well as other processed foods, “are the primary and proximate cause of AMD [age-related macular degeneration].” The solution, the thinking goes, lies in an imagined past where foods were not processed, or even regulated in any way.

Advertising 329

Advertising Influencer 2023 2022 329

7 Shifts

NOVEMBER 15, 2024

Complaints are inevitable in the food industry, but did you know that most people would rather leave a negative comment online than talk in person? The next step would be to politely cut off further alcohol service, like suggesting food or non-alcoholic drinks. Look for resourceful candidates to keep your bar operating smoothly.

Bar 195

Bar Management Management Hiring 195

Modern Restaurant Management

APRIL 27, 2020

Other than healthcare, the industry most impacted by the coronavirus pandemic is the hospitality and food services industry. In the food service industry, this raises a question as restaurants may, when combined within one company, have more than 500 employees. Are restaurants eligible for PPP loans?

Healthcare 540

Healthcare Document Restaurant Law Insurance 540

Modern Restaurant Management

APRIL 7, 2021

Creating an effective Return to Work (RTW) program offers benefits to both the employer and the injured worker in the food service industry. Documents for internal case management. Items to document: Important dates and outcomes (employee contacts, exam & therapy visits, etc.). The Benefits of a Return to Work Program.

Insurance 386

Insurance Document Online Ordering Food Order 386

Modern Restaurant Management

MAY 2, 2023

Be sure to carefully review how your restaurant is doing in these areas: Are all food safety laws and protocols being followed in your kitchen? For instance, is food being handled and stored properly? Your food special for the week is Chicken Cacciatore, but you’ve run out of chicken. Are you up-to-date?

Audits 282

Audits Point of Sale Document Food Safety 282

Modern Restaurant Management

JULY 10, 2020

As restaurants begin the process of reopening, some with an extended period of nonoperation, there are safety precautions that must be considered beyond simply ordering supplies, rehiring staff and opening the doors. Documentation is key here noting training dates, times and attendance. Train Employees to the Written Plan.

Food Safety 429

Food Safety Certification Employee Relations Restaurant Law 429

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. You can even share important documents, like updated policies or tax forms.

Management 367

Management Management Operations Mobile Ordering 367

Modern Restaurant Management

JANUARY 16, 2020

A recent survey of QSR and fast casual customers found that 51 percent of consumers would order from a restaurant more often if delivery was offered, indicating that it’s crucial for operators to jump on the delivery bandwagon or risk losing sales. However, navigating the delivery landscape is much easier said than done.

2019 357

2019 2020 Employee Relations 2030 357

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. With tip payouts, servers share portions of their tips with other staff members, such as bartenders, hosts, and food runners. Kiosk ordering Your busy customers don’t always have time to wait in line.

Management 397

Management Management Email Marketing Point of Sale 397

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. How is the restaurant's budget broken down between key expenses like food costs, labor, and fixed costs? Purchasing & Ordering. Customer Service.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

JULY 22, 2022

You have the ability to build custom job postings in order to find ideal, qualified candidates for your restaurant's roles. Employee Document Storage & Certification allows you to upload unlimited documents and certifications to your employees’ profiles. Staffing for summer. Employee Doc Storage & Certifications.

Tip Distribution 391

Tip Distribution Certification Document Outdoor 391

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. The chains’ carry-out, drive-thru, and delivery orders soared throughout the pandemic as consumers looked for relief from preparing most of their meals at home.

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

Modern Restaurant Management

JUNE 10, 2021

The choices restaurants make today on how to invest in marketing and leverage various food sales channels will have profound impacts for years to come. Making ‘order direct’ marketing investments and putting product program elements in place as savvy restaurants are already doing is a must to win the battle.

Airlines 493

Airlines Consumer Goods Point of Sale Hotels 493

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. You can even share important documents, like updated policies or tax forms.

Management 352

Management Management Operations Mobile Ordering 352

7 Shifts

AUGUST 19, 2020

In order to help new staff learn the ropes, you need to create a comprehensive restaurant staff training manual. While you can’t watch over everybody’s shoulder while they figure things out, keeping documents by your POS systems will significantly speed up training and reduce costly errors.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

SEPTEMBER 19, 2023

However, the impact that AI is already having on the food industry is without parallel, helping to lower food prices, increase the availability of certain products or ingredients, and prevent supply chain shortages. This breakthrough means that these people no longer have to change their diet in order to maintain their health.

Food Supply 322

Food Supply Food Supplies Waste 322

Modern Restaurant Management

SEPTEMBER 9, 2020

For months, many states had strict stay-at-home orders, and as the quarantine slowly lifts, many people still feel uneasy about returning to restaurants. While everything feels overwhelming in the world, focus on these five solvable challenges: Prioritize a Food Safety Culture. Invest in Software Solutions.

Management 474

Management Management Food Safety Audits 474