Modern Restaurant Management

SEPTEMBER 9, 2020

For months, many states had strict stay-at-home orders, and as the quarantine slowly lifts, many people still feel uneasy about returning to restaurants. When employees feel safe, informed, and engaged, then customers will feel safe. Increase Self-Assessments at Every Location. Invest in Software Solutions. Technology is the answer.

Management 474

Management Management Food Safety Audits 474

Modern Restaurant Management

JULY 10, 2020

As restaurants begin the process of reopening, some with an extended period of nonoperation, there are safety precautions that must be considered beyond simply ordering supplies, rehiring staff and opening the doors. Train Employees to the Written Plan. Documentation is key here noting training dates, times and attendance.

Food Safety 429

Food Safety Certification Employee Relations Restaurant Law 429

Modern Restaurant Management

OCTOBER 24, 2024

” Additionally, you will speak to or put in place written policies around employee and manager expectations and a code of ethics. .” ” Additionally, you will speak to or put in place written policies around employee and manager expectations and a code of ethics.

Certification 221

Certification Fast Casual Government Front of House 221

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

MAY 18, 2020

The documents released today will help small businesses seek forgiveness at the conclusion of the eight week covered period, which begins with the disbursement of their loans. Demonstrating the importance placed on the health and well-being of employees and customers. Click here to view the application and instructions. No problem.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

Modern Restaurant Management

APRIL 21, 2020

As of the end of March, almost a third of Americans were under some type of “stay-at-home” order due to COVID-19, either mandated locally or statewide, with no immediate end in sight. All of them have asked us for help in saving their businesses and helping their employees. Document Everything.

Insurance 542

Insurance Government Document Restaurant Law 542

Modern Restaurant Management

APRIL 8, 2020

The program was created to help small businesses (fewer than 500 employees) with funds to pay up to eight weeks of payroll costs, including benefits. As an example, a private equity-owned restaurant group might qualify for the PPP by having fewer than 500 employees per location. Employee Retention Credit. 10 million.

Employee Relations 524

Employee Relations 2019 Small Business 2018 524

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device. ” Tyga Bites Launches. .”

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

EATER

NOVEMBER 21, 2024

In 2017, ophthalmologist Dr. Chris Knobbe published a paper arguing that “harmful vegetable oil,” as well as other processed foods, “are the primary and proximate cause of AMD [age-related macular degeneration].” If concern over seed oils continues to grow, you’ll probably see more restaurants making it clear whether they use them or not.

Advertising 329

Advertising Influencer 2023 2022 329

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 447

2021 Retail Online Ordering Loyalty Program 447

7 Shifts

JULY 16, 2021

View your lean plan as an ever-evolving document you can revisit, and revise, as new information surfaces. List all employees and partners. If you're serving food at your coffee shop, your employees should complete a food handler's course. These can have low-interest rates but may take a longer time for approval. Accessibility.

License 459

License Hiring Equipment Small Business 459

The Rail

JUNE 30, 2025

But before you open that second dining room or launch a new concept, you’ve got to get your house in order and understand what it really means to grow without burning the whole thing down. Track employee performance over time. Document everything: opening checklists, cleaning protocols, customer service scripts, escalation procedures.

Education 130

Education Food Supply Seasonal Menu Point of Sale 130

7 Shifts

JULY 31, 2020

With real-time labor costs available on the free manager’s mobile app, they knew exactly when they needed to call in extra hands, or cut someone for the night, in order to keep their labor costs in check. The Manager Log Book is really important because our managers document on a daily basis. Hengam Stanfield, Mattenga's Pizzeria.

Management 370

Management Management Document Communication 370

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Methodology: Grubhub took a look at order trends on its platform from January 1 – June 20, 2020, as compared to the same timeframe in 2019 to find the top items rising in popularity so far.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Modern Restaurant Management

SEPTEMBER 23, 2020

The more institutional the landlord, the tougher negotiations become, as they often demand lots of documentation before granting relief. Employees are a key asset to survival during the pandemic. This transaction may have to be implemented through a bankruptcy process in order to effectuate.

Customer Service 455

Customer Service Small Business Cash Management Communication 455

7 Shifts

NOVEMBER 19, 2019

However, restaurant owners and leaders can take clear, actionable steps towards understanding and managing their labor cost percentage without taking a toll on employee productivity, customer satisfaction, or their bottom lines. Benefits (Health Care, Employee Discounts, etc.). What is Restaurant Labor Cost Percentage? Payroll Taxes.

Management 253

Management Management Employee Relations Restaurant Law 253

7 Shifts

MAY 15, 2020

Some Alaskan regions may have their own provisions around employee health screenings. Face coverings: Face coverings are required to be provided by employers and worn by employees. Notes: Denver has a specific health screening order. Please refer to this document to find out the requirements for your county. Connecticut.

Document 347

Document Employee Relations Reference Travel 347

7 Shifts

AUGUST 18, 2024

Cost of goods sold is the raw material cost of your beverages and food, and labor cost includes actual labor, employee benefits, payroll taxes, healthcare, and bonuses. So, train new hires properly by showing them how to use your POS, clearly articulate your customer service standards, and let them shadow other employees.

License 370

License Equipment POS Food Supply 370

Modern Restaurant Management

JUNE 28, 2021

Similar to other states such as New York, Kentucky, Texas, Colorado and California, on May 5, 2021, the Georgia State Senate passed Bill 236, which offers an opportunity for restaurants and bar owners to generate more revenue through to-go orders. In other words, it allows the sale of mixed drinks with to-go food orders. O.C.G.A. §

Employee Relations 329

Employee Relations Restaurant Law Customer Service Food Order 329

Modern Restaurant Management

JANUARY 2, 2020

With restaurant employee turnover acting as an ever-present concern, many operators struggle to know how to keep quality employees on board without wasting time on those who aren't. ' As the name implies, these employees seek shortcuts and workarounds in all their tasks. When to Move On.

Employee Relations 335

Employee Relations Take-out Customer Experience Operations 335

Modern Restaurant Management

SEPTEMBER 5, 2024

The recording of completed work and collection of data serve as an essential tool for QSRs to maintain a safe facility for employees and customers alike. As a result, printing costs and the associated physical storage of documentation are reduced, both lowering expenses and reducing environmental impact.

Operations 221

Operations Food Safety Audits Customer Service 221

Lavu

JUNE 26, 2025

It allows you to document all financial transactions of your business and determine its performance. This also includes payroll taxes and employee benefits. First, employees who work for more than 40 hours weekly have a statutory entitlement to overtime rates for every extra hour worked. So, what is restaurant accounting?

2025 113

2025 Cash Management Point of Sale POS 113

Lavu

MAY 2, 2025

KDS Integration : Streamline order preparation with allergen-specific alerts. Reports & Analytics : Track allergen-related trends, staff compliance, and customer feedback. These features not only improve safety and compliance but also build trust with customers by minimizing allergen-related incidents.

Allergens 78

Allergens POS Kitchen Safety Management 78

Modern Restaurant Management

APRIL 29, 2020

The PPP, which is administered by the Small Business Administration (SBA), is designed to ensure that businesses with 500 or fewer employees can continue to meet their payroll demands. The Employee Retention Credit. Franchisors that have already obtained a franchise identifier code are listed on the SBA’s Franchise Directory.

Franchising 324

Franchising Franchise Specials Employee Relations 324

7 Shifts

SEPTEMBER 16, 2024

Pre-sale checklist for selling a restaurant Before you find a buyer, you should be ready to provide potential buyers with your business’s financial and legal documents. These documents provide insight into how well your restaurant has performed financially.

2024 195

2024 Document Cash Management Point of Sale 195

7 Shifts

DECEMBER 6, 2023

Employers need to be aware of the changing minimum wage in relation to tip laws: As the minimum wage changes, so do the specifics around when, whether, and how much of a tip credit the employer may take. The Colorado Overtime and Minimum Pay Standards Order (COMPS order) #38 defines who is considered a tipped worker in the state.

Tip Distribution 221

Tip Distribution Restaurant Law Employee Relations 2023 221

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Basic employee rights in Massachusetts All employees in Massachusetts, including tipped and non-tipped restaurant workers, have a set of basic rights. In other words, if an employee works 35 hours in one week at $6.75

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

7 Shifts

JULY 21, 2020

Shelter-in-place orders, social distancing, and business closures make it next to impossible to generate pre-coronavirus revenue numbers. PPP Loans The Paycheck Protection Program seeks to protect jobs and cover other employee-related expenses by offering small businesses SBA loan amounts up to 2.5

Cash Management 300

Cash Management Government Small Business Healthcare 300

EATER

MARCH 30, 2023

On March 1, a National Labor Relations Board (NLRB) judge issued a decision that Starbucks had violated the National Labor Relations Act (NLRA) “hundreds of times,” and engaged in “egregious and widespread misconduct demonstrating a general disregard for the employees’ fundamental rights.” Starbucks is appealing this ruling.

Employee Relations 246

Employee Relations Insurance Front of House Education 246

Lavu

MAY 9, 2025

Document hardware condition and shipping details. To protect yourself, document everything during the review process. Heres what you need to do: Export all data : Save historical transactions, employee records, and menu details. Document hardware : Take clear, dated photos of all equipment before packing.

POS 78

POS 2025 Equipment Customer Service 78

7 Shifts

DECEMBER 6, 2023

Employers need to be aware of the changing minimum wage in relation to tip laws: As the minimum wage changes, so do the specifics around when, whether, and how much of a tip credit the employer may take. The Colorado Overtime and Minimum Pay Standards Order (COMPS order) #38 defines who is considered a tipped worker in the state.

Tip Distribution 195

Tip Distribution Restaurant Law Employee Relations 2023 195

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Basic employee rights in Massachusetts All employees in Massachusetts, including tipped and non-tipped restaurant workers, have a set of basic rights. In other words, if an employee works 35 hours in one week at $6.75

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Basic employee rights in Massachusetts All employees in Massachusetts, including tipped and non-tipped restaurant workers, have a set of basic rights. In other words, if an employee works 35 hours in one week at $6.75

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

7 Shifts

MAY 23, 2024

Improving your restaurant operations to succeed in this highly competitive industry means serving quality food and providing excellent customer service while minimizing waste, reducing costs, and keeping your employees engaged. You can also give employee discounts, which can be extended to immediate family, paid time off, and bonuses.

Operations 221

Operations Kitchen Safety Food Safety Restaurant Law 221

Restaurant365

MAY 22, 2020

Recruiting where your potential employees are searching. Although reducing your staff’s turnover rate is vital to controlling your restaurant’s labor cost, maintaining your restaurant’s compliance with accurate labor documentation is equally imperative. Schedule a demo today. WATCH THE WEBISODE.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Rocket Fuel

NOVEMBER 6, 2024

With the end of the year approaching, there are specific actions HR can take to make their interactions and communications more manageable for the business, managers, and employees. For some, this includes scheduling Q&A sessions during slow hours to allow employees to focus, ask questions, and feel more connected to the benefits offered.

Operations 52

Operations Employee Relations Tip Distribution Guest Recovery 52