Modern Restaurant Management

APRIL 27, 2020

The document is meant to be used in conjunction with instruction operators receive from authorities during their reopening phase-in. The guidance focuses on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. Employee health. Download the full guidance, here.

Food Safety 578

Food Safety Document Guest Recovery Download 578

Modern Restaurant Management

JUNE 8, 2020

” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. Employee well-being. All of these policies should be clearly documented, and all employees should be required to read and sign-off on them.

FOH 507

FOH BOH Front of House Employee Relations 507

Modern Restaurant Management

OCTOBER 5, 2020

No matter where the returning employee works, as an employer, you must protect all of your employees, guests, and vendors. It’s critical to take necessary precautions to help ensure all are protected when employees return to work. In addition, you can educate employees about the risks associated with travel plans.

Employee Relations 547

Employee Relations Restaurant Law Uniforms Travel 547

Modern Restaurant Management

MARCH 31, 2025

A carefully crafted Franchise Disclosure Document (FDD) and clear franchise agreements are key to setting expectations and maintaining transparency with your franchise partners. Establishing the right legal structure ensures alignment with consistent standards and regulations.

Franchise 221

Franchise Franchising Restaurant Law Cash Management 221

Modern Restaurant Management

MAY 6, 2020

For restaurants, this means dine-in service will begin again — or will be soon — and more employees will be returning to work. The following is a look at just some of the considerations regarding employees that restaurant owners and managers will need to focus on in the weeks and months to come.

Restaurant Law 459

Restaurant Law Employee Relations Document Customer Service 459

Modern Restaurant Management

SEPTEMBER 15, 2021

The pandemic – and related travel disruptions – meant that in-person audits were largely paused, yet food businesses still needed the inspections and data to ensure compliance and remediate risks. Often, employees dread visits from in-person auditors, thinking they will “get in trouble” for any safety infractions.

Audits 461

Audits Food Safety Employee Relations Document 461

Modern Restaurant Management

FEBRUARY 27, 2020

For over 60 years, there had been no meaningful updates regarding joint employer status, leaving many franchisors and similarly situated parties wondering – is my entity liable as a joint employer for my franchisee’s/affiliate’s acts relating to employees? Determination of employee’s rate and method of payment.

Employee Relations 458

Employee Relations Hiring Government 2020 458

Modern Restaurant Management

NOVEMBER 10, 2020

Reducing employee salaries by no more than 25 percent during the covered period. Employee gross pay including salary, wages, commissions, bonuses, and tips, capped at the annualized value of $100,000 for the length of the applicable Covered Period. What Documentation Is Required to Apply for Forgiveness?

Document 474

Document Employee Relations Small Business Certification 474

Modern Restaurant Management

JANUARY 16, 2020

For instance, the growth of delivery led to uncharted operational struggles, with more business came heightened compliance risks and of course, with more customers came labor-related headaches. Directly managing a delivery workforce comes with a slew of management and administrative-related burdens and costs for operators. Labor Wars.

2019 357

2019 2020 Employee Relations 2030 357

Modern Restaurant Management

SEPTEMBER 9, 2020

Following government recommendations is always required but going the extra mile by providing a positive culture with purpose can help your employees feel more invested in protecting customers and your business. When employees feel safe, informed, and engaged, then customers will feel safe. Increase Self-Assessments at Every Location.

Management 474

Management Management Food Safety Audits 474

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

JULY 10, 2020

Some of these precautions are normal for any business closed for an extended period, while others are directly related to COVID-19 – with local health departments setting new enhanced safety guidelines. Train Employees to the Written Plan. Documentation is key here noting training dates, times and attendance.

Food Safety 429

Food Safety Certification Employee Relations Restaurant Law 429

Modern Restaurant Management

OCTOBER 24, 2024

” Additionally, you will speak to or put in place written policies around employee and manager expectations and a code of ethics. .” ” Additionally, you will speak to or put in place written policies around employee and manager expectations and a code of ethics.

Certification 221

Certification Fast Casual Government Front of House 221

Modern Restaurant Management

JUNE 17, 2020

If you are one of the businesses that has been lucky enough to receive a small business loan through the Coronavirus Aid, Relief, and Economic Security (CARES) Act (or otherwise have been able to secure alternate financial backing), you may have been able to retain many of your employees and maintain business continuity in the interim. [1].

Employee Relations 493

Employee Relations Food Safety Small Business Government 493

Modern Restaurant Management

OCTOBER 15, 2019

Mandated by the Immigration Reform and Control Act of 1986, it is used to verify the employment eligibility of all employees in the United States. If an employer is a repeat offender or makes the same error with more than one employee, these fees can climb even higher. The Role of Technology.

Restaurant Law 326

Restaurant Law Employee Relations Document Hiring 326

Modern Restaurant Management

APRIL 8, 2020

The program was created to help small businesses (fewer than 500 employees) with funds to pay up to eight weeks of payroll costs, including benefits. As an example, a private equity-owned restaurant group might qualify for the PPP by having fewer than 500 employees per location. Employee Retention Credit. 10 million.

Employee Relations 524

Employee Relations 2019 Small Business 2018 524

EATER

NOVEMBER 21, 2024

In 2017, ophthalmologist Dr. Chris Knobbe published a paper arguing that “harmful vegetable oil,” as well as other processed foods, “are the primary and proximate cause of AMD [age-related macular degeneration].” If concern over seed oils continues to grow, you’ll probably see more restaurants making it clear whether they use them or not.

Advertising 329

Advertising Influencer 2023 2022 329

Modern Restaurant Management

APRIL 21, 2020

All of them have asked us for help in saving their businesses and helping their employees. The income loss covered may be due to disaster-related closing of the business facility or from the loss of a key supplier that is itself shut down. Document Everything. This is the time to start keeping a journal.

Insurance 542

Insurance Government Document Restaurant Law 542

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

7 Shifts

JULY 31, 2020

Chat —Managers and staff can chat one-on-one or in groups to discuss work-related topics in a secure app—and keep their personal life separate. The Manager Log Book is really important because our managers document on a daily basis. Whenever there are mistakes, it gets documented.

Management 370

Management Management Document Communication 370

7 Shifts

MAY 15, 2020

Some Alaskan regions may have their own provisions around employee health screenings. Face coverings: Face coverings are required to be provided by employers and worn by employees. Please refer to this document to find out the requirements for your county. Notes: Read this document for additional requirements. New Mexico.

Document 347

Document Employee Relations Reference Travel 347

Modern Restaurant Management

MAY 18, 2020

The documents released today will help small businesses seek forgiveness at the conclusion of the eight week covered period, which begins with the disbursement of their loans. Demonstrating the importance placed on the health and well-being of employees and customers. Click here to view the application and instructions.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

7 Shifts

AUGUST 18, 2024

Cost of goods sold is the raw material cost of your beverages and food, and labor cost includes actual labor, employee benefits, payroll taxes, healthcare, and bonuses. So, train new hires properly by showing them how to use your POS, clearly articulate your customer service standards, and let them shadow other employees.

License 370

License Equipment POS Food Supply 370

Modern Restaurant Management

JANUARY 2, 2020

With restaurant employee turnover acting as an ever-present concern, many operators struggle to know how to keep quality employees on board without wasting time on those who aren't. ' As the name implies, these employees seek shortcuts and workarounds in all their tasks. When to Move On.

Employee Relations 335

Employee Relations Take-out Customer Experience Operations 335

Modern Restaurant Management

AUGUST 5, 2020

Ervin Cohen & Jessup launched a Food, Beverage and Hospitality practice to more efficiently advise industry-related clients to recover from the devastating financial and logistical impacts of the coronavirus pandemic and beyond. Delightree app can also streamline employee onboarding. ” Onosys and ItsaCheckmate Partner.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Lavu

NOVEMBER 29, 2024

Payroll automation saves time, reduces costs, and boosts employee satisfaction, making it a must-have for any restaurant. Tracking Employee Hours Automatically Automated time tracking eliminates the hassle of manual timesheets and punch cards. Did you know that 40% of employees admit to time theft when manual time tracking is used? [2]

Tip Distribution 78

Tip Distribution Restaurant Law Employee Relations Cash Management 78

7 Shifts

NOVEMBER 19, 2019

However, restaurant owners and leaders can take clear, actionable steps towards understanding and managing their labor cost percentage without taking a toll on employee productivity, customer satisfaction, or their bottom lines. Benefits (Health Care, Employee Discounts, etc.). What is Restaurant Labor Cost Percentage? Payroll Taxes.

Management 253

Management Management Employee Relations Restaurant Law 253

7 Shifts

JULY 16, 2021

View your lean plan as an ever-evolving document you can revisit, and revise, as new information surfaces. List all employees and partners. If you're serving food at your coffee shop, your employees should complete a food handler's course. Freezers you can, among other things, use to store employee food. Accessibility.

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

SEPTEMBER 23, 2020

The more institutional the landlord, the tougher negotiations become, as they often demand lots of documentation before granting relief. Employees are a key asset to survival during the pandemic. Some of the largest chains received between $1 million and $10 million, but those represent a small percentage.

Customer Service 455

Customer Service Small Business Cash Management Communication 455

Modern Restaurant Management

SEPTEMBER 5, 2024

The recording of completed work and collection of data serve as an essential tool for QSRs to maintain a safe facility for employees and customers alike. As a result, printing costs and the associated physical storage of documentation are reduced, both lowering expenses and reducing environmental impact.

Operations 221

Operations Food Safety Audits Customer Service 221

Modern Restaurant Management

APRIL 23, 2021

Each point-of-sale partner is helping in different ways – from providing a fully integrated application experience, to building pre-packaged point-of-sale documentation, to holding interactive webinars. Providing educational resources dedicated to answering questions small businesses have related to the RRF.

Point of Sale 322

Point of Sale Webinar Small Business Customer Service 322

Modern Restaurant Management

JULY 24, 2020

” Combined with well-rehearsed plans and specific emergency duties for individual employees, this relatively simple safety advice can save both employee and customer lives through preparation. Adding to the concern, the documented COVID-19-induced spike in firearm sales only adds to the concern.

Restaurant Law 305

Restaurant Law Employee Relations Document Events 305

Modern Restaurant Management

APRIL 29, 2020

The PPP, which is administered by the Small Business Administration (SBA), is designed to ensure that businesses with 500 or fewer employees can continue to meet their payroll demands. The Employee Retention Credit. Franchisors that have already obtained a franchise identifier code are listed on the SBA’s Franchise Directory.

Franchise 324

Franchise Franchising Specials Employee Relations 324

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Basic employee rights in Massachusetts All employees in Massachusetts, including tipped and non-tipped restaurant workers, have a set of basic rights. In other words, if an employee works 35 hours in one week at $6.75

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

Sling

JUNE 24, 2022

But there’s more to the process than just filing employee documents away and forgetting about them. In this article, we discuss the personnel file and necessary employee documents in detail and then give you tips and best practices to help you create the best recordkeeping system for your business. Table of contents.

Document 78

Document Certification Employee Relations Restaurant Law 78

Modern Restaurant Management

JUNE 28, 2021

The law assesses “noticeable intoxication” from the viewpoint of employee who served the last drink when the employee served the last drink. The answer is largely the same as before: employees serving alcoholic beverages to-go must be wary of their customers’ level of intoxication and do their best to not overserve.

Employee Relations 329

Employee Relations Restaurant Law Customer Service Food Order 329