7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. This rise in digital interactions has made it critical for restaurants to have well-designed websites. This rise in digital interactions has made it critical for restaurants to have well-designed websites.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

ChowNow

JUNE 10, 2024

Running a restaurant is a balancing act of managing expenses and maximizing revenue. Overhead Costs: Rent, utilities, and other fixed costs must be managed efficiently. Social media is another powerful, cost-effective channel to directly engage with diners, promote new menu items, and drive diners to order online.

Social Media 78

Social Media Online Ordering Website Management Inventory 78

The Restaurant Times

SEPTEMBER 30, 2021

Social media presence is an important part of running a contemporary business, and it’s quickly becoming a popular restaurant marketing tool for attracting new customers and converting them into regulars. Transform Your Restaurant’s Social Media Presence Into A Huge Success . Timing matters .

Social Media 59

Social Media Website Management Online Ordering Customer Service 59

Next Restaurants

JUNE 4, 2024

By Leo Clarke, Contributor What does it take for a restaurant to stand out from the crowd? Patrons no longer just seek delicious food and a welcoming atmosphere; they desire seamless experiences that cater to their preferences and enhance their dining journey. This is where technology steps in as a game-changer.

Technology 78

Technology Loyalty Program Social Media Customer Experience 78

Modern Restaurant Management

MARCH 8, 2023

It seems like no one goes out to eat anymore, but maybe today’s consumers are just looking for something new. Although consumers have returned to restaurants in gradually increasing numbers, behavior around eating out has changed. That’s why social media can be a game-changer for the hospitality industry.

Social Media 168

Social Media Customer Experience Website Management Customer Service 168

Open for Business

MAY 4, 2023

We think the food going down our throats is the product,” says Ryan Giffen, assistant professor of hospitality management at California State University at Long Beach, in the Washington Post. “We Leveling up the dining experience and taking feedback seriously can turn guests into evangelists for your brand.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

7 Shifts

AUGUST 5, 2020

Even as many restaurants around North America reopen for on-premise dining, many customers will continue to opt for off-premise dining options. Keep reading to get answers to questions like: How do you manage staff to boost off-site dining revenue? Are there any tips for food delivery and takeout inventory management?

Delivery 341

Delivery Food Email Marketing Front of House 341

7 Shifts

JUNE 25, 2021

Many feel it's too soon to come back: According to a survey by Poached , 24% of surveyed restaurant workers said that uncertainty about restrictions on indoor dining was preventing them from coming back. Manual entry of names, phone numbers, emails, and information is prone to mistakes and takes up a lot of valuable time.

Hiring 370

Hiring Website Management Social Media Certification 370

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. There are more options for eating out than ever before. And the big restaurant brands are only getting bigger , making it even harder to stand out. Download now.

Seating 221

Seating Email Marketing Marketing SEO 221

Restaurant Clicks

NOVEMBER 19, 2021

The need for private dining for small to large groups is vital in a city the size of Jacksonville. Restaurants with private dining spaces are great places to hold events and celebrate special occasions or work parties. We have compiled a comprehensive list of the seventeen best private dining rooms in Jacksonville, Florida.

Dine-in 117

Dine-in Seasonal Menu Reservations Website Management 117

7 Shifts

FEBRUARY 15, 2022

We wanted to take a look back and highlight some of our favorite moments during our first season. Your smartphone is your restaurant's media center. It's a full-on media company. That smartphone is your media center. You post that content online on all those different social platforms.

Social Media 448

Social Media Hiring Website Management Hospitality 448

7 Shifts

OCTOBER 23, 2020

Did you know that three in four customers will visit a restaurant's website before dining at that restaurant? These social networks don't have the capabilities your restaurant needs to become an online business. Restaurant website builders make your website easy to update and maintain.

Website Management 370

Website Management Online Ordering SEO Hiring 370

Restaurant Clicks

DECEMBER 15, 2021

Whether you’re planning on moving to New York in the near future or just intend to visit the Big Apple for the weekend, knowing the best places to dine privately in Brooklyn will take your experience from average to amazing. Best Private Dining Restaurants in Brooklyn. Scottadito Osteria Toscana. Scottadito Osteria Toscana.

Dine-in 109

Dine-in Seasonal Menu Back of House Website Management 109

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Customers are going to be hesitant to dine indoors. That they can get coronavirus from someone sitting next to them while dining. Here are their insights. That tables are too close.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

7 Shifts

OCTOBER 22, 2019

In a social media-heavy world, the visual appeal of a restaurant has become more important than ever. Now, the restaurant has lines extending around the block with patrons waiting to taste—and take photos of—their food. With social media, we're able to reach people around the globe—it's so important.

Marketing 284

Marketing Social Media SEO Consumer Goods 284

Modern Restaurant Management

NOVEMBER 1, 2022

Restaurant guests in cost-saving mode are eating out less and more conscious of menu prices, according to Restaurants: Consumer Trends Fall 2022/Winter 2023 a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. The study was in-field from Autumn 2022.

Fine Dining 173

Fine Dining Seasonal Menu Social Media 2022 173

Modern Restaurant Management

MAY 28, 2021

It’s also not enough to pull out your smartphone, snap a few dishes, and call it a day. Plus, using pictures of your restaurant and food on social media is a great way to get noticed and spark digital conversations. Consider the fact that nearly 50 percent of diners are influenced by social media.

Social Media 208

Social Media Website Management Mobile Ordering Food Order 208

Modern Restaurant Management

FEBRUARY 9, 2021

Valentine’s Day is often a busy time for restaurants, but many are now dealing with various challenges amid the pandemic, like no indoor dining or limited capacity as well as more customers opting for carry out. With the Marketing Rule of 7 , it takes an average of seven interactions with a brand before a purchase takes place.

Marketing 219

Marketing Email Marketing Website Management Social Media 219

Modern Restaurant Management

JULY 14, 2020

With dining rooms having been shut down for the majority of 2020, the only option for people to visit their favorite restaurants has been through takeout or delivery. You need to adapt your restaurant’s social media marketing approach in the “new normal” of COVID-19. The Power of Social Media for Restaurants.

Marketing 212

Marketing Social Media Influencer Online Ordering 212

7 Shifts

FEBRUARY 26, 2021

The easiest way to get your food out there is by partnering with a third-party delivery app. But when it’s so dead simple to get listed on third-party delivery marketplaces and take orders, why do all the other work to create your own system when you are a time-strapped restaurateur? Does it integrate with my restaurant’s website?

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

MAY 1, 2020

With dine-in officially off the menu, we’re sharing a few options for restaurants to consider to pivot their business model during COVID-19. We occasionally run out of them (pizza is our main hustle!) It’s no surprise that restaurants have been hit hard during the COVID-19 health crisis. Offer meal kits ?? Carmen Hamm Owner, Picaro.

FOH 364

FOH Online Ordering Delivery Food Supply 364

7 Shifts

APRIL 24, 2020

The outbreak of COVID-19 in early 2020, and subsequent social distancing and self-isolation protocols have wreaked havoc on restaurant workers everywhere. With most restaurants operating on dine-out only, and many having closed their doors, restaurant staff are left with hours reduced—or out of a job entirely.

Social Media 352

Social Media Insurance Website Management Government 352

ChowNow

FEBRUARY 14, 2024

More and more restaurants are launching their own websites, mobile apps, and online ordering channels. So much so that diners go out of their way to order directly from restaurants they love. ” Websites powered by ChowNow and Squarespace will be the new online storefront for independent restaurants. .

Website Management 78

Website Management SEO Mobile Ordering Online Ordering 78

Modern Restaurant Management

OCTOBER 25, 2022

While there’s no method that is 100% effective at preventing and eliminating new threats to businesses and their patrons, becoming familiarized with the way scammers work can save a business- whether its family-owned or a mega franchise- from taking a hit. A QR code is really just a different way to distribute a website address.

Online Ordering 178

Online Ordering Website Management Social Media Mobile Ordering 178

7 Shifts

MARCH 10, 2021

The fact that 60% of restaurants fail in their first year and 80% close within five years of their grand opening is an indication that few have what it takes for long-term success. If you want to open a restaurant , or if you're going to take a fresh look at where you are in your journey as a restaurateur, you must develop a business plan.

Management 370

Management Management Small Business Email Marketing 370

Social Hospitality

MAY 18, 2020

In a world driven by social media and online search, sales tactics are essential to generate revenue. They have beautiful websites , blogs , and a well-planned social media presence. Marketing is a full-time job, which may clash with your business management tasks. From 2009 to 2017, gross bookings in U.S.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

Restaurant Engine

FEBRUARY 22, 2023

Update your content regularly to encourage repeat website visits. According to experts, nearly 80% of people will visit a restaurant’s website before dining in or taking out food. This is one of the many reasons your website is the centerpiece of your marketing efforts. Add new landing pages.

Website Management 110

Website Management Social Media SEO Email Marketing 110

7 Shifts

MARCH 27, 2020

Due to the volatile situation caused by COVID-19, restaurateurs across the globe are having to temporarily close their businesses to support social distancing. However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. I think I was most surprised by the fact that 72 percent of FSR operators said they had a dedicated website – I thought this would be higher. What results did you find surprising and why?

2024 191

2024 Online Ordering Website Management 2023 191

Modern Restaurant Management

OCTOBER 28, 2021

Both owned and earned media are available to nearly every restaurant that promotes itself to the public. These media should be leveraged to communicate in a style and voice that is authentic to your business and your policies so there is no guesswork on the part of your customers. Today’s Pandemic Special.

Communication 179

Communication Social Media Menu Loyalty Program 179

7 Shifts

AUGUST 27, 2021

We're not out of the weeds just yet. So far, the cities of New York, San Francisco, and New Orleans have implemented policies that require proof of at least one dose of vaccination for most indoor activities, dining chief among them. More than 80% of U.S. counties are considered high transmission areas, and the change is palpable.

Restaurant Law 370

Restaurant Law Food Safety Communication Training 370

Restaurant Engine

MARCH 27, 2024

With this staggering statistic, you can see how vital restaurant reputation management is to your business. To help you with review management tips, let’s look at 10 secrets to online review success. #1: It will take them just a few minutes, and they can share the review. Five-star reviews are vital.

Social Media 59

Social Media Website Management Email Marketing Customer Service 59

Modern Restaurant Management

OCTOBER 22, 2021

Everybody needs to eat, so the sale of food will never go out of fashion. Still, because there are many competing businesses in the dining sector, it’s becoming increasingly difficult to stand out from the crowd. Those stats demonstrate the power and influence of social media.

Social Media 190

Social Media Advertising Events Customer Experience 190

Modern Restaurant Management

FEBRUARY 2, 2022

Take Advantage of Technology. So if you have to deal with bigger crowds, your staff can easily manage the queues of orders, personalize staff alerts, and more. If a customer searches for a restaurant and finds their website, all the better is that they can place their order once something delicious catches their eye.

Loyalty Program 180

Loyalty Program Online Ordering Social Media Mobile Ordering 180

ChowNow

FEBRUARY 27, 2024

Common channels for mobile marketing include mobile-friendly websites, text messages, push notifications, social media, and more. That means if you’re not connecting with customers on mobile, you’re really missing out. Most of us browse websites, check apps, respond to texts, etc. Where to start?

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. Instead, customers can get information about promos, discounts and even make a purchase through the loyalty program app or website. How to leverage restaurant loyalty programs?

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Modern Restaurant Management

MAY 14, 2020

With social distancing guidelines specifying six feet of distance between customers in essential businesses, and most states ordering stay-at-home and shelter-in-place mandates, many restaurants that previously focused only on exceptional dine-in experiences, or those that thrived on foot traffic, have been forced to shutter.

Customer Experience 221

Customer Experience Online Ordering Social Media Mobile Ordering 221