Modern Restaurant Management

MAY 8, 2024

More than half (55 percent) of global consumers say automated food preparation is unacceptable for both quick service and table service restaurants, while nearly half (49 percent) say they’re likely to order food through an artificial intelligence tool, such as a chatbot or drive-thru.

Front of House 193

Front of House Mobile Ordering Customer Service FOH 193

Modern Restaurant Management

JANUARY 10, 2023

In mid-November, sweetgreen opened its first advanced order vehicle pickup window, “sweetlane” in Schaumburg, Illinois. As the first of its fleet, the “sweetlane” provides an effortless experience for visitors in vehicles to pickup online orders through a drive-up window.

Website Management 179

Website Management Customer Experience Food Order Online Ordering 179

Modern Restaurant Management

JULY 12, 2023

Key takeaways include: More than half of consumers surveyed (51 percent), felt that independent restaurants have been impacted the most by not having enough staff to take orders, cook food, and handle deliveries – followed by major chains (36 percent) and mid-sized regional restaurants (14 percent).

Customer Experience 167

Customer Experience Food Order Fast Casual Consumer Goods 167

Sante

JANUARY 26, 2020

A favorite among locals and visitors alike since opening in 2016, the eatery has garnered rave reviews and collected impressive accolades like Eater’s “Restaurant of the Year,” Miami New Times “Best New Restaurant” and a feature in Bon Appetit magazine. Event date: February 2, 2020 (All day).

Dine-in 147

Dine-in Hotels Bar Fine Dining 147

Modern Restaurant Management

NOVEMBER 15, 2023

households eating out or ordering food more frequently, according to a TransUnion report that details consumer attitudes and behaviors when engaging with QSRs. For more than half of consumers (58 percent), that amounts to dining out or ordering once or twice per week and spending less than $150 per week.

Loyalty Program 110

Loyalty Program Mobile Ordering Website Management Online Ordering 110

Focus POS

DECEMBER 22, 2021

FSR magazine reports that 60 percent of restaurants don’t make it past their first year, and 80 percent go out of business within five years. Online ordering. Being able to offer more than just dine-in channels is key to bringing in new revenues. What type of online ordering technology would suit your business best?

Management 146

Management Management Loyalty Program Online Ordering 146

Restaurant Clicks

NOVEMBER 22, 2021

If you are looking for restaurants with private dining in Memphis, we have collected a list of the best private rooms for work dinners, special occasions, or a work party across the city. Continue reading for more information on the fifteen best private dining restaurants in Memphis! Best Private Dining in Memphis.

Dine-in 110

Dine-in Fine Dining Seasonal Menu Seating 110

Modern Restaurant Management

MARCH 30, 2021

A helping of BBQ and big data are served up in this episode of The Main Course as host Barbara Castiglia of Modern Restaurant Management (MRM) magazine chats with Joe Tenczar, Chief Strategy Officer at Sonny’s BBQ. They use Olo for online ordering, which allowed them to open up new channels and integrate with third-party delivery.

Magazine 168

Magazine Online Ordering Information Dine-in 168

Modern Restaurant Management

DECEMBER 18, 2020

Modern Restaurant Management (MRM) magazine visited with Tap 42's VP of Development Alex Rudolph at the Aventura location just prior to the pandemic. "Human beings want socialization, experiential gatherings and many times this is centered around dining. ."

Leadership 173

Leadership Magazine Online Ordering Outdoor 173

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Think for a moment about your restaurant’s current online presence. Can they view your menu online?

Marketing 203

Marketing Social Media Mobile Ordering Website Management 203

Modern Restaurant Management

JUNE 20, 2023

The restaurant industry has generally seen an increase in online orders since the start of the pandemic. It means more restaurant businesses now have an online presence. But after you generate positive reviews on these online sites, you need to showcase them on your other marketing platforms. Here are four strategies: 1.

Social Media 203

Social Media Email Marketing SEO Consumer Goods 203

Modern Restaurant Management

FEBRUARY 5, 2021

Restaurant Group, which owns and operates 24 restaurants throughout California, Idaho, Nevada, Texas, and Washington, said it would be the first in the nation to introduce a completely contactless dining experience, while maintaining a guest-forward approach to hospitality. Late in 2020, Eureka! Guests can contact Eureka! Restaurant Group.

Mobile Ordering 191

Mobile Ordering Airlines Online Ordering Technology 191

Modern Restaurant Management

AUGUST 23, 2023

To learn more about how loyalty programs are evolving, Modern Restaurant Management (MRM) magazine reached out to Joseph Yetter, the General Manager of Punchh, a PAR Technology Company. Analyze demand patterns to optimize inventory and staffing, ensuring flawless execution, even during peak orders.

Loyalty Program 167

Loyalty Program Customer Experience Customer Service Mobile Ordering 167

Modern Restaurant Management

JULY 17, 2020

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Some of these shifts have been a long-time coming, while others have been in response to necessitated by a post-COVID dining environment. The first big shift is in contactless payments.

Online Ordering 187

Online Ordering Communication Customer Experience Magazine 187

Modern Restaurant Management

JANUARY 28, 2020

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. restaurant delivery revenues are expected to reach nearly $80 Billion by 2022 and digital ordering and delivery has grown 300 percent faster than dine-in traffic since 2014.

Delivery 213

Delivery Consumer Goods Online Ordering Customer Service 213

Modern Restaurant Management

JANUARY 12, 2022

Modern Restaurant Management (MRM) magazine asked Suzi Tripp, VP of Insights at digital transformation firm Brooks Bell how restaurants loyalty programs are evolving and the importance of having a head of loyalty who understands why people buy, how they buy and how often they buy. Expanding delivery methods.

Loyalty Program 217

Loyalty Program Customer Experience Social Media Online Ordering 217

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. For starters, the dining room should have: A warm, appealing vibe for guests. To deliver the best dining experience possible, the right CRM is essential. Pre-shift reporting.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

MARCH 27, 2020

Our brand has adapted to this unprecedented situation in several different ways, primarily through digital ordering and special promotions. In terms of promotions, Mighty Quinn’s is offering 15 percent off of all delivery and takeout orders placed through our website and app. So why are we doing this?

Healthcare 214

Healthcare Social Media Online Ordering Website Management 214

EATER

JULY 8, 2022

While idle, many industry veterans left foodservice and hospitality altogether; others like ourselves entertained simpler interim concepts in order to ride out the irregularities of the pandemic. Regulars brought flowers and letters asking if we would reconsider closing. In truth, my husband and I struggled around the decision for months.

Online Ordering 110

Online Ordering Seasonal Menu Customer Service Social Media 110

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Customers are going to be hesitant to dine indoors. That they can get coronavirus from someone sitting next to them while dining. Here are their insights. That tables are too close.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

7 Shifts

MARCH 10, 2021

The pandemic accelerated the rise of contactless solutions like mobile ordering and payment and self-ordering kiosks. Successful restaurant owners have many traits in common. They have a passion for food, an adventurous spirit, a strong work ethic, and the ability to teach and lead. Also, consider investing in a new POS system.

Management 370

Management Management Small Business Email Marketing 370

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. “The post-COVID dining experience will no doubt be different. . “The post-COVID dining experience will no doubt be different.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Unique experiential opportunities will further enhance customer engagement, providing memorable moments beyond just the act of dining. Read the first part, here.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

DECEMBER 5, 2019

It may sound futuristic, but these popular apps feature restaurants that only exist online. Bon Appetit magazine just launched a virtual restaurant in Chicago in partnership with Grubhub and Lettuce Entertain You, the Chicago-based restaurateur. Grubhub, for example, recommends using internet-connect devices to manage orders.

Delivery 157

Delivery Online Ordering Fast Casual Magazine 157

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. “Will this look good on Instagram?

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. “The post-COVID dining experience will no doubt be different. . “The post-COVID dining experience will no doubt be different.

Mobile Ordering 197

Mobile Ordering Webinar Loyalty Program Online Ordering 197

7 Shifts

NOVEMBER 1, 2022

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Or maybe it's unique to your area—like being the only fine dining spot in town. We live in a world where diners are inundated with choices. There are more options for eating out than ever before. Download now.

Seating 221

Seating Email Marketing Marketing SEO 221

Restaurant Clicks

NOVEMBER 22, 2021

Whether you’re in Queens for a ball game, a jaunt through Flushing Meadows Park, or a pre-flight meal, you have some of the best options for spectacular meals and dining experiences. That said, definitely order guacamole with homemade chips to start! Order Online. Best Restaurants in Queens. Casa Enrique.

Seasonal Menu 130

Seasonal Menu Online Ordering Fine Dining Food Order 130

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Here are their responses.

2020 180

2020 Online Ordering Point of Sale Fast Casual 180

Modern Restaurant Management

DECEMBER 20, 2022

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Increasing menu pricing has helped to offset costs and so far, has continued to attract customers since grocery prices are outpacing the increases in restaurant tickets for dining out." Here are some of their insights.

2022 197

2022 Food Supply Point of Sale Dietary Restrictions 197

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Restaurant Clicks

SEPTEMBER 5, 2021

Pittsburgh has several international dining options. Luckily, we compiled a list of some of the best restaurants in Pittsburgh that you should consider visiting to satisfy your dining needs. Bitter Ends provides window service to its customers ordering online. Bitter Ends Garden & Luncheonette.

Seasonal Menu 148

Seasonal Menu Online Ordering Reservations Food Order 148

Restaurant Clicks

NOVEMBER 26, 2021

Like most diverse large cities, Chicago’s food scene has every cuisine and dining experience imaginable from hundreds of restaurants, brewpubs, and trailers. My extensive list of the best restaurants in Chicago has every type of food, atmosphere, and price range to satisfy any craving, dining expectation, and budget. Order Online.

Fine Dining 112

Fine Dining Seasonal Menu Online Ordering Reservations 112

Goliath Consulting

JUNE 30, 2020

According to Restolabs, a restaurant management software that offers online ordering systems, continued social distancing measures are expected to bring about an upward trend of automation for customers (3). And clearly, online delivery will start to become an indispensable part of the dining culture as customers dine-in less.

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

Modern Restaurant Management

MAY 12, 2023

He made sure to recognize customers and address them by name and remember their orders. Modern Restaurant Management (MRM) magazine reached out to Jacquet to learn more. I wanted their home to feel like my dining room. If you can not engage people physically at the restaurant, you have to connect online.

Franchise 100

Franchise Franchising Customer Service Fast Casual 100