Culinary Cues

SEPTEMBER 26, 2020

They see those hesitant customers walking into a restaurant (or not) while scanning the environment for masks, distancing, and proper safety protocol. Your employees know that this is not the best way to start a dining experience. The question is: “What’s the answer?” Ask your staff! What should be done to protect this?

Kitchen Safety 434

Kitchen Safety Back of House Front of House Customer Experience 434

Modern Restaurant Management

APRIL 8, 2020

The Prime Minister Boris Johnson announced that all restaurants, bars, and cafés had to be shut for dining-in customers. Several restaurant owners had shown concerns even before the official closure, expressing the need for support from the government in order to be able to handle business costs and staff wages.

Food Truck 468

Food Truck Social Media Customer Service Government 468

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Creating a Face-Pay Network.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Seating 515

Modern Restaurant Management

NOVEMBER 11, 2020

Labor and employment claims will continue to be one of the top legal issues facing restaurants as they navigate the government health and safety regulations. A restaurant’s lease is a binding contract requiring them to pay rent for the restaurant space, much of which could not be used under the health and safety shutdowns.

Kitchen Safety 553

Kitchen Safety License Restaurant Law Food Safety 553

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

SEPTEMBER 3, 2020

The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past. As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome.

Fine Dining 502

Fine Dining Restaurant Law Outdoor Food Truck 502

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

MARCH 11, 2025

While the pandemic forced consumers to leverage contactless payment, such as tap-to-pay, out of pure health and safety concerns, it’s quickly become the normal course of business for restaurants aiming to streamline operations and maximize convenience. That's never going to change.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

APRIL 2, 2020

Any restaurant — Toast customer or not — can be listed on the site.Toast is committing up to $250,000 in matching contributions to World Central Kitchen and the Restaurant Workers’ Community Foundation. Had a primary source of income in the restaurant industry for the last year. Live in the U.S., an overseas U.S.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

7 Shifts

MAY 11, 2020

It’s been months since restaurants across the US, Canada, and beyond were forced to shutter their dining areas in the wake of the COVID-19 outbreak. While your local government has likely provided businesses with a plan for reopen, you have to keep in mind that the reality of reopening will be a very different story.

BOH 368

BOH Food Safety FOH Equipment 368

Modern Restaurant Management

MARCH 26, 2020

With many states ordering dine-in restaurants to shutter, getting the word out if you can offer curbside pickup, delivery and takeout is crucial. This makes being responsive to community needs and local store marketing techniques even more significant. propel their presence to the top of organic search results. Salata Meal Kit.

Social Media 526

Social Media Food Order Small Business Delivery 526

Modern Restaurant Management

SEPTEMBER 15, 2020

“Without assistance at all levels of government, many of these businesses will be forced to close their doors. .” Laws governing alcohol consumption must always be observed, and hospitality businesses must remain informed of current rules and regulations. Each member of the coalition is committed to responsibility.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

APRIL 14, 2020

The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. "Cox Media has been very supportive to us during this difficult time. ."

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

JULY 14, 2020

White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. White Castle Employs Flippy the Robot. ” Flippy ROAR will deploy later this fall.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What More than half (55 percent) said they were fed up after five minutes of waiting for food in a drive-thru, and 54 percent were annoyed waiting more than 10 minutes for food while dining at a restaurant. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

EATER

JUNE 30, 2020

Shutting down their restaurants due to government mandates and health concerns was hard — but for some, reopening is even harder. While Orange County announced restaurant dining rooms could reopen in late May, Salgado felt it was too early and has kept Taco María closed for dine-in service, to the displeasure of some diners.

Kitchen Safety 354

Kitchen Safety Fine Dining Point of Sale Customer Service 354

Modern Restaurant Management

MAY 12, 2020

Dining Bond Goes Global. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global. The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

EATER

SEPTEMBER 3, 2020

I know, as the pandemic trudges on, that dining out is risky, not just to myself, but to others, too. Were we so wrong to dine out? By June, every state had allowed restaurants to reopen in some capacity, whether that was dining outdoors only, with party limits, or with a capped indoor capacity.

Social Media 313

Social Media Back of House Outdoor Dine-in 313

EATER

NOVEMBER 11, 2020

Now, as summer waned and restrictions relaxed enough to allow outdoor dining on sidewalks throughout the city, Techamuanvivit was readying the Kabuki’s driveway to accommodate dinner service and waiting for the go-ahead to launch Kin Khao’s new Dogpatch location. “I Where is the conscience of the country?”. Kin Khao does between $4.5

Cash Management 364

Cash Management Insurance Point of Sale Back of House 364

7 Shifts

APRIL 23, 2021

The same New York Times story found that 80 to 85 percent of Crafted Hospitality group's kitchen employees have moved out of New York City. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. There's a labor shortage impacting the restaurant industry, made tougher by the pandemic.

Hiring 370

Hiring Front of House Back of House Food Safety 370

EATER

MAY 28, 2020

With multicourse dinners out of the question during the coronavirus pandemic, he’s cooking in her kitchen, posting a menu on his Instagram , and selling dishes to the public for $10 to $12 each. It was never about the theater of it all, which is the dining room. Now, Tate is staying in a spare room at his mom’s house in Philadelphia.

Front of House 256

Front of House Kitchen Safety Events Dine-in 256

Modern Restaurant Management

SEPTEMBER 15, 2021

This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. Dining Trends in Canada. Hiring Crisis Facts. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help.

2021 447

2021 Retail Online Ordering Loyalty Program 447

EATER

JULY 28, 2020

Three Eater editors discuss what to consider when it comes to the ethics of dining out during the pandemic In a pandemic, when the whole world’s been turned upside down, everyone’s seeking clear-cut answers: What’s healthy? Unfortunately, nothing is so simple — especially when it comes to dining. What’s unsafe? Where can I go?

Restaurant Law 284

Restaurant Law Government Kitchen Safety Food Safety 284

Modern Restaurant Management

MARCH 31, 2020

Casual dining's share of restaurant visits was in free-fall from the 15th to the 22nd, and now has reached a more stable trend. Although the restaurant market is seeing a decline in foot traffic overall, the share of visits across categories is beginning to stabilize, according to the latest briefing from Sense360. percent and 2.2

2020 282

2020 Food Safety Kitchen Safety Consumer Goods 282

Modern Restaurant Management

MARCH 16, 2020

How Coronavirus Affected Dining Behavior. Rakuten Ready surveyed over 100 customers to measure how behaviors around dining have or are anticipated to change. Among the highlights: Most diners are not overly fearful, with 57 percent making no change to their dining behaviors. Some Placer.ai Chick-fil-A led the way with 11.9

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

EATER

MAY 16, 2024

On the weekends, she’d pay another family to watch Kennard. There’s no child care at that hour of the night, that I know of, in my area. It has to be somebody’s personal home,” says Baptiste. My son has special needs. Some days he’s fine. So I had to make sure he’s comfortable and whoever was there was able to deal with the meltdowns.

Employee Relations 308

Employee Relations Government Hospitality Take-out 308

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Safety If you can run your business as a takeout and delivery spot, consider whether or not you can carry out operations safely to avoid spreading COVID-19.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

EATER

FEBRUARY 22, 2021

Indoor dining at Hudson Yards in New York City | Photo by ANGELA WEISS/AFP via Getty Images. I’m curious about your position on indoor dining. I’ve listened to my epidemiologist mother complain about the risks of indoor dining in her region. They would get workers vaccinated before opening dining rooms.

Kitchen Safety 170

Kitchen Safety Dine-in Government Food Safety 170

SpotOn

FEBRUARY 26, 2025

Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Now, as a copywriter at SpotOn, he helps restaurant owners and managers learn how to run a more profitable operation. Restaurant P&L statements can be downright confusing. Prime costs. Contribution margins.

License 90

License Point of Sale Insurance POS 90

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Rom Krupp, founder of OneDine has been literally sleeping in his office and giving away his company’s technology for free to save as many restaurants as possible.

Online Ordering 289

Online Ordering Insurance Mobile Ordering Website Management 289

Modern Restaurant Management

NOVEMBER 5, 2019

While we'd prefer a bit wider margin of safety at current levels, we'd encourage investors to take advantage of any post-transition weakness in the stock." This includes a successful global segment reorganization, refranchising more than 4,000 locations, and eliminating $500 million in annual SG&A expenses. in January 2017.

Waste 253

Waste Food Leadership Customer Service 253

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. This was largely due to a favorable shift in the Thanksgiving holiday. Same-store sales growth was 1.6 percentage points.”

2019 322

2019 Compost Mobile Ordering Online Ordering 322

EATER

FEBRUARY 25, 2022

Especially since the founding of local culinary festival Canmore Uncorked in 2014, chefs have shined a spotlight on regional dining, tempting travelers to pop over from nearby Calgary or Edmonton, or cross the reopened border from the U.S. Fairmont Banff Springs | Fairmont Resort Hotels. Over the course of 1,000 miles from the U.S.-Canada

Hotels 246

Hotels Front of House Seasonal Menu Fine Dining 246

The Restaurant Times

JULY 27, 2020

Accepting this as a new reality, restaurant operators are planning how to navigate post-lockdown operations while complying with safety regulations and reopening their restaurant. Due to the virus scare, physical distancing is here to stay, and restaurant operators must take adequate measures to ensure the safety of customers and staff.

Operations 97

Operations Kitchen Safety Food Safety Social Media 97

The Restaurant Times

JULY 2, 2020

Along with offering quality in food and service, safety and hygiene will be of paramount importance. Right from the kitchen to the front-of-house operations, restaurant operators must strictly follow the guidelines set by the government and institute safety practices to ensure a safe and hygienic dining environment for their customers. .

Kitchen Safety 98

Kitchen Safety Mobile Ordering Food Safety Online Ordering 98

The Restaurant Times

AUGUST 25, 2020

While some pivoted their operations to an online model, others have adopted contactless dining measures to provide a safe and hygienic environment to their customers. The program aims to gear up the restaurant and hotel industry for the post lockdown scenario, which will ultimately ensure the safety of guests and instill customer confidence.

Training 97

Training Kitchen Safety FOH Front of House 97

The Restaurant Times

APRIL 27, 2022

Steps To Open A Casual Dining Restaurant In The USA. A casual dining restaurant serves moderately-priced food in a comfortable and laid-back setting. In a typical casual dining restaurant, guests are waited on by servers and bartenders. To open a casual dining restaurant, you need to plan and decide the basics.

Dine-in 52

Dine-in Casual License Certification 52