Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. We've reached a point where we're recognizing the value and limits of these technologies.

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Culinary Cues

MAY 15, 2021

Even through the most challenging and tragic experiences, when the lessons are quite vivid – we quickly push aside the need to change in favor of a return to what is considered “normal”. The restaurant industry continues to be devastated – not just as a result of the pandemic but because the pandemic brought underlying issues to the surface.

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Customer Experience Cash Management Customer Service Front of House 387

EATER

JULY 7, 2023

Lille Allen/Eater After years of artificially low menu prices, service fees feel like an inevitable, annoying part of dining out now If you’re the type of diner who regularly eats at restaurants, you’ve almost assuredly noticed a “service fee” tacked on to your check at one establishment or another.

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Front of House Back of House Customer Service Restaurant Law 94

Culinary Cues

MAY 26, 2020

OK – so that doesn’t help much unless we have a plan, a plan that everyone buys into, and a plan that shows hope on both fronts. Let’s assume, for a moment, that we actually are all in this together. So the question is – where is the leadership in building such a plan? How can we really stay on top of this challenge?

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Kitchen Safety Leadership Food Safety Front of House 267

7 Shifts

APRIL 23, 2021

Unemployment benefits—augmented by federal government support—are providing security that restaurants have not been able to over the past year. Staff are now tasked with policing masking, moving heavy furniture to configure outdoor dining, and packaging to-go orders. Adam Ranier, Writer, Restaurant Manifesto.

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Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019. Alcohol To-Go Will Expand.

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Food Safety Recycling Restaurant Law Front of House 221

Social Hospitality

MAY 6, 2020

Four Seasons New York: Housing Healthcare Pros. Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. The hospitality industry has been hit hard, and it can often be difficult to see silver linings in immense uncertainty and tragic circumstances. Hotel Trundle Shares Stories of Happiness.

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Lavu

SEPTEMBER 29, 2023

Additionally, the enhanced unemployment benefits provided by the government during the pandemic have made it financially feasible for some workers to stay unemployed instead of searching for a job in the restaurant industry. This statistic is based on a survey of restaurant operators conducted in January 2023.

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Modern Restaurant Management

DECEMBER 28, 2021

This approach required fewer front-of-the-house staff to maintain a dining room, complied with government orders, and kept many brands from closing. The COVID-19 pandemic has ushered in a lot of chaos and accelerated several trends within the restaurant industry. Just as one issue seemed fixed, another presents itself.

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EATER

FEBRUARY 18, 2021

In the absence of clear federal and state government mandates, they have had hugely variable experiences from workplace to workplace as they weigh the pros and cons of returning to kitchens and dining rooms. I have only one fully functioning lung. … I don’t want to be gasping for life and have a terrible end.

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Front of House Back of House Tip Distribution Outdoor 106

7 Shifts

MARCH 31, 2023

“Take better care of your staff.” We’ve all heard it. Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. With rising food and labor costs, how can you prioritize the working conditions for your team so they stick around?

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Hiring Front of House Back of House Document 195

EATER

APRIL 17, 2024

From the restaurant’s air-conditioned dining room, she had tasked me with helping gather ingredients for the dinner menu. After being expelled from Malaysia in 1965, Singapore’s first prime minister, Lee Kuan Yew, furiously pushed the country toward modernity and relocated residents into high-rise housing developments.

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Government Restaurant Law Front of House Food Supply 95

Restaurant Clicks

OCTOBER 9, 2021

Knight’s Steakhouse Spencer Frita Batidos Zingerman’s Roadhouse Gandy Dancer Krazy Jim’s Blimpy Burger Mani Osteria & Bar The Chop House Detroit Street Filling Station Vinology Restaurant & Event Space The Earle Restaurant Miss Kim Taste Kitchen Pacific Rim By Kana Bao Boys Sava’s Isalita.

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Fine Dining Front of House Online Ordering Seasonal Menu 148

EATER

SEPTEMBER 26, 2023

It’s all-American, family-friendly dining — in Iraq. With a flagship 1,800-seat location in the city of Erbil and a second 800-seat location in Sulaimani (also spelled Sulaymaniyah), ABC is one of Iraq’s most popular restaurant brands, with often busy dining rooms, large social media followings, and billboards all over.

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Employee Relations Travel Sports Social Media 131

EATER

AUGUST 13, 2020

Peaches Hot House’s fried chicken packaged to-go. Today the seatless bar has a few menus strewn across it, the whiteboard reads “takeout and delivery,” and the furniture is stacked to one side of the dining room. But despite of all of this, Peaches Hot House is busier than ever. 15 gallons of cocktails. 180 ramekins of aioli.

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Front of House Back of House Point of Sale Fast Casual 100

EATER

JULY 2, 2021

NYC has allowed full-capacity dining since May 19, one of the earlier cities to do so, with places like Los Angeles, Chicago, and Austin following close behind. For front of house, what is the base pay before tips? For back of house, are tips shared? Shutterstock. Are tips pooled? Does that cover vision and dental?

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Hospitality Food Safety Front of House Guest Recovery 97

Restaurant365

JUNE 2, 2020

However, calculating, distributing, and double-checking restaurant payroll for your employees is complex, and any errors and non-compliance with government mandates can result in costly fines or taxes for your business. Federal laws govern everything from employment tax to how to report total tip income earned.

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Modern Restaurant Management

MARCH 18, 2020

For restaurants, it’s a chance to cement your culinary philosophy into a system of thinking that informs kitchen techniques, front of house behavior, interior design, social media presence and more. Back in the day, ranchers branded cattle to identify each animal. The same is true of where we choose to eat. Is it craft?

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Marketing Front of House Back of House Design 143

The Restaurant Times

AUGUST 25, 2020

While some pivoted their operations to an online model, others have adopted contactless dining measures to provide a safe and hygienic environment to their customers. While some pivoted their operations to an online model, others have adopted contactless dining measures to provide a safe and hygienic environment to their customers.

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Training Kitchen Safety FOH Front of House 97

Cheetah

AUGUST 12, 2020

With restaurants and bars anxiously awaiting to re-open for indoor dining, many are coming up with creative physical alterations to their space that keep both employees and guests safe from the spread of Covid-19. For the back of the house, ensure proper air flow of cooking vents. Follow this series for real advice, tips and resources.

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Front of House Food Supply Back of House Seating 78

Social Hospitality

MAY 6, 2020

Four Seasons New York: Housing Healthcare Pros The Four Seasons Hotel in Manhattan is providing free rooms to doctors, nurses and other medical personnel. Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. Here are 10 inspirational ways the hospitality industry is embracing positivity during COVID-19.

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Hospitality Airlines Healthcare Hotels 195

Cheetah

JUNE 14, 2021

Dining rooms are reopening and with the promise of return to normalcy just a few days away, the unprecedented staffing shortage is dampening the hope of economic recovery. Dining rooms are reopening and with the promise of return to normalcy just a few days away, the unprecedented staffing shortage is dampening the hope of economic recovery.

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BOH Back of House Front of House Restaurant Law 148

EATER

SEPTEMBER 16, 2021

At one point, ketchup packets were in such high demand as customers avoided indoor dining in favor of drive-thrus, takeout, and delivery options that Heinz built eight new production lines — a process that normally takes well over a year. Where eating at restaurants became an option, the experience felt different.

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Front of House Food Supply Back of House Supplies 117

Goliath Consulting

JUNE 15, 2021

Meanwhile, sales at cafes, fast-food restaurants, coffee shops, and casual-dining establishments fell by 27 percent. Meanwhile, sales at cafes, fast-food restaurants, coffee shops, and casual-dining establishments fell by 27 percent. What are causing these disruptions in the US food supply chain? Shortage of workers is one reason.

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Supplies Food Supply Fast Casual Front of House 165

Cheetah

NOVEMBER 3, 2020

Since the US government and state authorities started shutting down restaurants, millions of workers were laid off. Excluding the back-of-house workers is one of the problems with tipping. These workers usually don’t get to enjoy the tips and it creates tension between back and front-of-house workers instead of promoting teamwork.

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Front of House Back of House Restaurant Law Food Safety 78

Modern Restaurant Management

MARCH 3, 2023

" Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." million by the end of 2023.

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EATER

JULY 1, 2021

But as city and state governments proclaim the pandemic over- ish, some of the loosened liquor laws that helped restaurants turn a profit and remain open are being reversed. The expansive collection of wines at Gertie, all sold by the bottle until very recently. The businesses aren’t ready. Tom Wolf’s power in times of emergency.

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Restaurant Law Government Back of House Email Marketing 92

The Restaurant Times

JULY 1, 2021

The restaurant industry has particularly taken a turn for the worse due to increasing hygiene concerns among customers and government-imposed lockdown. Given its rise as a tourism destination, Dubai has twice as many dining options as New York. Effective Social Media Marketing. to engage with the customers is a must to market yourself.

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Marketing Social Media Kitchen Safety Food Safety 98

Open for Business

OCTOBER 20, 2023

Whether it’s chic and modern or rustic and cozy, fine dining or casual, the atmosphere needs to enhance the dining experience and make it memorable for all the right reasons. Market research Before you even think about the menu or location, you need to understand the guests who will walk through your doors.

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EATER

NOVEMBER 1, 2021

I was shocked to read it, not because I think front-of-house staff should never be able to sit down, but because it just hadn’t occurred to me that it would be possible. Among their goals, they write that diners should not be surprised “to see our staff sitting down.” It’s not just about pay. Restaurant work is physically taxing.

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Kitchen Safety Fine Dining Front of House Back of House 145

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. To give you the full picture of the positives and negatives of what lies ahead for 2024, we combed through dozens of recent industry reports and compiled a list of 93 restaurant industry statistics. Let’s dig in.

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The Restaurant Times

JANUARY 30, 2022

And, throughout the pandemic, which has already been underway for over two years, restaurants have had to make significant adjustments to adapt to the new normal—whether by embracing delivery and takeaway, investing in technology in response to labour shortages, or operating at 50% capacity in line with government regulations.

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Fine Dining Kitchen Safety Front of House Online Ordering 52

EATER

OCTOBER 21, 2021

At 6:30 on the dot the four of us finally lurched toward the dining car and sat at a table set with china and flatware on a white tablecloth. At 6:30 on the dot the four of us finally lurched toward the dining car and sat at a table set with china and flatware on a white tablecloth. breakfast time — with three other lone travelers.

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Aaron Allen & Associates

MARCH 19, 2020

March 18, 2020 NRA Recovery & Relief Proposal The National Restaurant Association presents a restaurants recovery and relief proposal to the White House with projections of more than $225b in sales losses and 5–7 million jobs lost. March 17, 2020 Many Large Chains Suspend Dine-In Operations Dunkin’, Chuck E. March 19, 2020.

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Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

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Food Safety Kitchen Safety Mobile Ordering Guest Recovery 165

The Restaurant Times

JUNE 30, 2021

With the easing of lockdown restrictions and the government’s focus on restoring normalcy, restaurant managers must focus on getting their businesses back on the path to profits and cover the pandemic losses as soon as possible. . A restaurant primarily has two types of operations – front of the house and back of the house.

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EATER

OCTOBER 19, 2020

These outdoor dining rooms have remade the landscape of major metropolitan centers and small towns, allowing people to spill into the streets, visit with friends and family, and — for an hour or two — forget about the looming threat of a deadly and highly contagious virus. Indoor spaces create an ideal environment for the spread of COVID-19.

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